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Debt collection management for businesses of all sizes

(6)

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Simplicity Pricing, Features, Reviews and Alternatives

Simplicity FAQs

Q. What type of pricing plans does Simplicity offer?

Simplicity has the following pricing plans:
Starting from: $249.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Simplicity?

Simplicity has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Simplicity support?

Simplicity supports the following languages:
English


Q. Does Simplicity support mobile devices?

Simplicity supports the following devices:
Android, iPad, iPhone


Q. Does Simplicity offer an API?

No, Simplicity does not have an API available.


Q. What level of support does Simplicity offer?

Simplicity offers the following support options:
FAQs/Forum, Email/Help Desk, Chat, Phone Support

Simplicity product overview

Price starts from

249

Per month

Flat Rate

What is Simplicity?

Simplicity is a cloud-based collections management software which can be used to manage an unlimited number of clients and cases from any web browser. The system is suitable for a range of collections businesses and professionals, including collection agencies, judgment recovery professionals, legal collections, medical collections, repo managers, collection attorneys, homeowner associations (HOAs), and more.

Key benefits of using Simplicity

  • The built-in case importing tool allows users to manage their cases in bulk.

  • Documents can be generated automatically as needed from previously created or uploaded documents.

  • Debtor documents, including complaint letters and credit reports, can be stored in the centralized digital library and accessed from anywhere, on any device.

  • A range of standard reports are built-in, including legal collection reports, financial reports, and quick reports on collector performance, sales commissions, collector fees, payment plan projections, uncollectibles, and more.

  • Tools for exporting cases and updating debtor records allow users to create debtor extracts to be sent to skip tracers, and update records in bulk for any information received back.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Email/Help Desk
    Chat
    Phone Support

    Training options

    Documentation
    Live Online
    Webinars
    Videos

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    Why am I seeing this?

    Simplicity pricing information

    Value for money

    4.4

    /5

    97

    Starting from

    249

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Simplicity features

    Functionality

    4.0

    /5

    97

    Total features

    22

    2 categories

    Most valued features by users

    Activity Dashboard
    Data Import/Export
    Reporting & Statistics
    Customizable Reports
    Real-Time Reporting
    Reminders
    Accounting Integration
    Auto-Dialer

    Simplicity users reviews

    Overall Rating

    4.3

    /5

    97

    Positive reviews

    84

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.5/10
    Rating distribution

    5

    4

    3

    2

    1

    53

    28

    9

    2

    5

    Pros
    It has great features and reports available along with the ability for my clients to log into reviewing their accounts as often/little they would like. Definitely, would recommend this software.
    My overall experience with Simplicity was really good. They were very responsive throughout the sales process and everyone is very professional.
    I find Simplicity to be very user friendly and easy to navigate. Customer Service is excellent and they respond very quickly.
    Cons
    The program is very difficult to navigate, and customer support is woefully insufficient.
    If not for potential migration issues, we would have canceled this service years ago. The company has made recent changes in their system which caused problems with or the removal of key features.
    Lack of simple reports, no way to pull court hearings for a certain date.
    ss
    AvatarImg

    sjannah s.

    Legal Services, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Simplicity Review

    Reviewed 8 years ago

    Has really improved their customer service. I am really looking forward to the new upgrades in the New Year

    Pros

    It has good customer service when there is an issue

    Cons

    Things change and I have to call and have them change them back

    VM
    AvatarImg

    Valerie M.

    Financial Services, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Simplicity Feedback

    Reviewed 8 years ago

    Great collection software at an extremely reasonable price. We have been a customer for almost two years and couldn't be more satisfied.

    Pros

    Ease of use.

    Cons

    There's not much bad to say - direct payments could be a little easier and it would be nice if the customizable downloads actually defaulted to Colorado rather than Zambia, but there are very small problems

    NR
    AvatarImg

    Natalie R.

    Legal Services, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    Good but a long way to go

    Reviewed 8 years ago

    To be a collection software, Simplicity is lacking a lot of features and aspects that most legal collection practices need. While other software company's such as CollectMax offer everything needed and more plus a very simple and easy to use software, it comes with a large price. Simplicity doesn't tend to hold true to its name. At times I feel it isn't simple and easy to use. They seems to be adding more features as time has gone on but its still lacking the basic elementary functions a legal practice needs in order to use their software in streamline fashion. I hope over time they correct this. You get what you pay for and this software is an ok value for what you are given.

    Pros

    not very expensive, seems like a good value for what is provided

    Cons

    lacks alot of features needed for collections in legal field

    Vendor response

    Natalie, Thanks so much for your recent review of our software. We will be reaching out to you regarding your comments to make sure you are well trained on all the software features. We have one of the most complete Legal Collection Sections of any of our competition. The software was written with the assistance of a Litigating collection attorney and automates the litigation process from A-Z on a single screen. Additionally we have more than 60 legal reports to let you know where every account is in the process. We want to make sure you are aware of these features and if there are areas that we are still lacking we are anxious to learn what those might be and how we can improve. Again, thanks for taking the time to submit a review.

    ML
    AvatarImg

    Matthew L.

    Law Practice, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great Service, Great Value!

    Reviewed 8 years ago

    My expectations have been met since using the service, which is going on almost three years. I would highly recommend Simplicity to any law firm in the debt collection business.

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    CL
    AvatarImg

    Cheryl L.

    Legal Services, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Simplicity easy to use.

    Reviewed 8 years ago

    Satisfied with the functions, many reports and data fields. Very extensive categories for reporting information.

    Pros

    Ease of use

    Cons

    No cons were added to this review

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