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Simplicity is a cloud-based collections management software which can be used to manage an unlimited number of clients and cases from any web browser. The system is suitable for a range of collections businesses and professionals, including collection agencies, judgment recovery professionals, legal collections, medical collections, repo managers, collection attorneys, homeowner associations (HOAs), and more.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.6
/5
93
Starting from
79
Per month
Value for money contenders
Functionality
4.1
/5
93
Total features
23
2 categories
Functionality contenders
Overall Rating
4.4
/5
93
Positive reviews
5
4
3
2
1
53
28
8
1
3
AR
Anne R.
AS
Amy S.
RB
Robert B.
JT
Joseph T.
BB
Bill B.
JW
Julie W.
Overall rating contenders
Anonymous Reviewer
Verified reviewer
Law Practice, 11-50 employees
Used daily for 2+ years
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It is very easy to use to keep your accounts in order
I don't have any thing I do not like about this product
Ali S.
Real Estate, 51-200 employees
Used daily for less than 6 months
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I work for a property management company and am in the initial stages of building an internal collection department. [SENSITIVE CONTENT HIDDEN] went above and beyond to get us functional in a short amount of time. He's patient, friendly and thorough. Thank you
Ultimately, it had everything I was looking for in a debt collection system. It offers a great deal of customization to effectively meet your department's needs. Technical support is timely and effective. They work closely with you to ensure the initial setup and training targets your specific needs. SimplicityCollect has an online help guide as well as videos to help with ongoing training. They have live CHAT for problem resolution. They also have a solid list of partners should you need payment gateways, skip tracing and more.
I'm old school and like to have a manual to read through. I printed my own manual for every day use. This may be a non issue for many people, but was important to me.
Welcome to SimplicityCollect! We're excited to help you continue to be successful in your collection efforts!
Bill B.
Accounting, 11-50 employees
Used daily for 2+ years
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Up until a week ago it has been okay, but the past week the software has been offline intermittently at critical times of the day for us, with no real explanations except the canned response. We will be evaluating other solutions after this fiasco.
Easy to use for collectors. Basic reports are easy to export.
past week have not had access to software intermittently, get canned answers for what the issue is. Have asked for call back from Management have not heard yet. Very rarely does someone pick up the phone when you call. We will be evaluating other platforms due to issues and lack of updates when there are issues.
Bill, we are sorry to hear that you are considering other options, especially since you have utilized the software for over 2 years with little to no interruption or issue. In this instance, our support team did employ canned responses to ensure that all of our clients received timely and accurate basic information during the 3 partial days of performance degradation and service interruption. We are...
Michael W.
Financial Services, 1-10 employees
Used daily for 6-12 months
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Very Good product that is constantly upgraded to meet our needs. Custom work is available for additional cost. Customer service is outstanding and their employees really care about your business. The staff has gone out of their way to assist and get us what we need to operate.
Cost, Ease of use.
VERY limited reports. Most products now have a custom report writer where you can select which fields to show, and what fields to trigger. Reports in the system seem to change every so often away from what they were, which leaves us searching to find another way to report.
Michael, Thanks for taking the time to review our software. We will be calling you regarding our reports and importing process. Our importing tool allows you the ability and flexibility to map whatever file you get. Once you have that mapping set up you can use it indefinitely in the future so you don't have to set the mapping up with each file as long as the file structure does not change. Once you have it mapped, you can reuse the mapping to ensure that other files of that same structure are easily imported.
Brian H.
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This is a good cloud based software option for solos and small firms that need value on a budget. The program covers almost all of the needs that a collection attorney or agency would like to see addressed in collections and creditor's rights practice management solution. The case financials tab, maintaining case balances with all categories of damages, as well as the allocations and disbursement...
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Q. What type of pricing plans does Simplicity offer?
Simplicity has the following pricing plans:
Starting from: $79.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Simplicity?
Simplicity has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Simplicity support?
Simplicity supports the following languages:
English
Q. Does Simplicity support mobile devices?
Simplicity supports the following devices:
Android, iPad, iPhone
Q. Does Simplicity offer an API?
No, Simplicity does not have an API available.
Q. What level of support does Simplicity offer?
Simplicity offers the following support options:
FAQs/Forum, Email/Help Desk, Chat, Phone Support