Simplicity Pricing, Features, Reviews & Comparison of Alternatives

Simplicity

Debt collection management for businesses of all sizes

4.42/5 (95 reviews)

Simplicity overview

Simplicity is a cloud-based collections management software which can be used to manage an unlimited number of clients and cases from any web browser. The system is suitable for a range of collections businesses and professionals, including collection agencies, judgment recovery professionals, legal collections, medical collections, repo managers, collection attorneys, homeowner associations (HOAs), and more.

Simplicity includes a case import tool which allows users to import and manage cases in bulk. The digital library can be used to store complaint letters, credit reports, and other debtor documents, and documents can also be generated automatically for cases or debtors. Real-time reports notify users of due and overdue payments, and when it is time to file complaints. More than 60 reports are built into the system, including reports on transactions, payments, sales commissions, collector fees, payment plan projections, and more.

Pricing

Starting from
$59/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, Latin America, Mexico

Supported languages

English
Simplicity screenshotWhat Simplicity Debt Collection Software Users are SayingSimplicity screenshotSimplicity screenshotSimplicity screenshotSimplicity screenshotSimplicity screenshotSimplicity screenshotSimplicity screenshotSimplicity screenshotSimplicity screenshotSimplicity screenshotSimplicity screenshotSimplicity Debt Collection Software Demo Video

Simplicity reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.1
  4.4
  4.5
Michael Waters

Great product!

Used daily for 6-12 months
Reviewed 2016-12-14
Review Source: Capterra

Very Good product that is constantly upgraded to meet our needs. Custom work is available for additional cost. Customer service is outstanding and their employees really care about your business. The staff has gone out of their way to assist and get us what we need to operate. Cost, Ease of use.

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Brian Hurst

Cloud Collection Software at Value Price Point

Reviewed 2016-12-19
Review Source: Capterra

This is a good cloud based software option for solos and small firms that need value on a budget. The program covers almost all of the needs that a collection attorney or agency would like to see addressed in collections and creditor's rights practice management solution. The case financials tab, maintaining case balances with all categories of damages, as well as the allocations and disbursement ratios of recoveries is a huge plus for this practice management solution at a very reasonable price for solos and small firms. The only enhancements that I can currently see are as follows: 1. Integration with a more generalized practice management solution - Most solos and small firms have to take on cases in other practice areas because they either don't have the necessary volume to maintain just a collections/creditor's rights firm or they don't have the staff to do so. Thus, they handle other types of cases that Simplicity is not really designed to handle. It would be nice for Simplicity to either broaden their scope and create a total practice management solution with their collections and creditor's rights platform as a module thereof or to create integrations with some of the more comprehensive practice management solutions, such as Clio or Rocket Matter, that don't have a collections/creditor's rights module. 2. Integration with Dropbox, Box, OneBox, etc... - An API integration with these services so that when documents are uploaded to Dropbox, for instance, then those files are automatically synced to and populate the related case/account document folder in Simplicity, if that case's Dropbox folder is linked to Simplicity. 3. More API integrations - It would be nice to be able to integrate quickly and more fully with a wide range of other third party apps that help solos and small firms run their practice, utilizing services such as Zapier. I realize that these suggestions cost money, but I don't think that a practitioner would complain about a one-time setup fee for Dropbox integration or a monthly fee if it was reasonable. I think a one-time setup fee makes more sense, but either could work. The same would go for other integrations. A lot of cases that may be non-traditional collections/creditors' rights cases, such as personal injury cases or breach of contract business disputes, become collection cases at some point when the prevailing party starts having to collect on a judgment.

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Graeme Abraham

I insist on Simplicity

Used daily for 2+ years
Reviewed 2016-12-28
Review Source: Capterra

I've used Simplicity at three businesses now. When I was recruited by a collections law firm, I insisted they switch to Simplicity because it is by far the easiest software to train employees to use, has the most features, and had a simple subscription model. The support was always on top of our requests and even helped add features we felt were missing. I would never do collection work without this software.Easy template management with unlimited templates. Custom transaction names. Unlimited custom fields.

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Tiffany Shaw

Best thing since sliced bread

Used daily for 2+ years
Reviewed 2016-12-28
Review Source: Capterra

We have utilized several different collection software. They all give the same promise but never deliver. We started with Simplicity back in 2014. We were unsure if we would be satisfied with the service but figured why not give it a shot. Simplicity Collect is by far the BEST collection software hands down. Tech support listens to your issues and they make changes to the system to help YOUR business run smoother. They are always available to answer any technical questions and if it's after hours, their self-help guides are very detailed with screenshots and step by step instructions. We recommend Simplicity Collect to all our colleagues. Your search for a collection software should stop here. Look no further Simplicity Collect has what you need.Payment plan setup

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JOHN HARRIS

SIM REVIEW

Used daily for 2+ years
Reviewed 2016-12-12
Review Source: Capterra

FOR THE MOST PART, I DO LIKE SIM. HOWEVER, I DO HAVE SEVERAL ISSUES. ONE BEING THAT YOU GUYS ARE NOW CHARGING BY USERS. THIS CAUSED AN INCREASE IN OUR BILL FROM 99 TO 350. THAT IS A CRAZY PRICE INCREASE CONSIDERING I ONLY HAVE 5 EMPLOYEES AND I USE THE USERS AS A PLACE TO ORGANIZE FILES BASED UPON THEIR STATUE SO TO USE THIS BILLING METHOD AS A WAY TO JUDGE THE SIZE AND USE OF YOUR SOFTWARE IS A POOR MISTAKE. IN OTHER WORDS, I USE THE USERS AS A STORAGE AND ORGANIZATIONAL METHOD AND SHOULD NOT BE PENALIZED FOR IT. SECONDLY, THERE ARE MANY ISSUES WITH YOUR FILE EXPORTER IT HAS SO MANY PROBLEMS WHEN I OPEN THE FILE. I UNDERSTAND THAT IT IS AN ISSUE WITH EXCEL HOWEVER THERE NEEDS TO BE A BETTER WAY TO DO THAT. THIRDLY, THE SEARCH FILTERS IN BULK ACCOUNT AND JUST GENERAL SEARCH HAS NO WAY TO CLEAR WITHOUT REENTERING THE BULK FEATURE, An ADMINISTRATOR SHOULD HAVE THE ABILITY TO OMIT A CREDITOR OR OMIT A COLLECTOR IN THEIR SEARCH. THE SEARCH IS CLUNKY IN ADDITION WHEN EVER YOU TRY TO ORGANIZE BY SENDING OR DESCENDING VALUES IT TROUGHS THE WHOLE SEARCH OFF OFTEN GOING BACK TO A PREVIOUS SEARCH CAUSING PROBLEM. ITS EASE OF USE.

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Simplicity pricing

Starting from
$59/month
Pricing options
Subscription
View Pricing Plans

Starter: $59/month.
Pro: $99/month, $599 setup fee.
Enterprise: $59/month, $7999 setup fee (can be installed on-premise).

Simplicity features

Accounting Integration
Activity Dashboard
Automatic Reminders
Customizable Reporting
Data Import/Export
Financial Analysis
Receiving
Reporting & Statistics

API (181 other apps)
Accounting Management (122 other apps)
Automatic Notifications (111 other apps)
Billing & Invoicing (126 other apps)
Compliance Management (87 other apps)
Electronic Payments (114 other apps)
Expense Tracking (122 other apps)
Invoice Management (174 other apps)
Invoice Processing (103 other apps)
Multi-Currency (106 other apps)
Real Time Data (109 other apps)
Third Party Integration (115 other apps)

Additional information for Simplicity

Key features of Simplicity

  • Account history
  • Check printing
  • Client management
  • Agency management
  • Credit bureau reporting
  • Custom notations
  • Flexible scripting
  • In-house collections
  • Payment plan management
  • Transaction management
  • Custom collection lists
  • Secure client access
  • Litigation processing
  • Account linking
  • Trust accounting
  • Reminders
  • Case import & export
  • Bulk case import
  • Document storage
  • Case management
  • Employee management
  • Automatic document generation
  • QuickBooks integration
  • Real-time case reporting
  • Real-time financial reports
  • Transaction, client & payment reports
  • Daily due payment reviews
  • Overdue payment reviews
  • Case tracking
  • Collector dashboard
View All Features

Benefits

The built-in case importing tool allows users to manage their cases in bulk.

Documents can be generated automatically as needed from previously created or uploaded documents.

Debtor documents, including complaint letters and credit reports, can be stored in the centralized digital library and accessed from anywhere, on any device.

A range of standard reports are built-in, including legal collection reports, financial reports, and quick reports on collector performance, sales commissions, collector fees, payment plan projections, uncollectibles, and more.

Tools for exporting cases and updating debtor records allow users to create debtor extracts to be sent to skip tracers, and update records in bulk for any information received back.