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Debt collection management for businesses of all sizes
Simplicity is a cloud-based collections management software which can be used to manage an unlimited number of clients and cases from any web browser. The system is suitable for a range of collections businesses and professionals, including collection agencies, judgment recovery professionals, legal collections, medical collections, repo managers, collection attorneys, homeowner associations (HOAs), and more.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.5
/5
95
Starting from
249
Per month
Flat Rate
Value for money contenders
Functionality
4.0
/5
95
Total features
23
2 categories
Functionality contenders
Overall Rating
4.3
/5
95
Positive reviews
53
28
9
2
3
Overall rating contenders
sjannah s.
Legal Services, 1-10 employees
Used daily for 2+ years
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Has really improved their customer service. I am really looking forward to the new upgrades in the New Year
It has good customer service when there is an issue
Things change and I have to call and have them change them back
Valerie M.
Financial Services, 1-10 employees
Used daily for 1-2 years
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Great collection software at an extremely reasonable price. We have been a customer for almost two years and couldn't be more satisfied.
Ease of use.
There's not much bad to say - direct payments could be a little easier and it would be nice if the customizable downloads actually defaulted to Colorado rather than Zambia, but there are very small problems
Natalie R.
Legal Services, 11-50 employees
Used daily for 1-2 years
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To be a collection software, Simplicity is lacking a lot of features and aspects that most legal collection practices need. While other software company's such as CollectMax offer everything needed and more plus a very simple and easy to use software, it comes with a large price. Simplicity doesn't tend to hold true to its name. At times I feel it isn't simple and easy to use. They seems to be adding more features as time has gone on but its still lacking the basic elementary functions a legal practice needs in order to use their software in streamline fashion. I hope over time they correct this. You get what you pay for and this software is an ok value for what you are given.
not very expensive, seems like a good value for what is provided
lacks alot of features needed for collections in legal field
Natalie, Thanks so much for your recent review of our software. We will be reaching out to you regarding your comments to make sure you are well trained on all the software features. We have one of the most complete Legal Collection Sections of any of our competition. The software was written with the assistance of a Litigating collection attorney and automates the litigation process from A-Z on a single screen. Additionally we have more than 60 legal reports to let you know where every account is in the process. We want to make sure you are aware of these features and if there are areas that we are still lacking we are anxious to learn what those might be and how we can improve. Again, thanks for taking the time to submit a review.
Matthew L.
Law Practice, 1-10 employees
Used daily for 2+ years
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My expectations have been met since using the service, which is going on almost three years. I would highly recommend Simplicity to any law firm in the debt collection business.
No pros were added to this review
No cons were added to this review
Cheryl L.
Legal Services, 1-10 employees
Used daily for 2+ years
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Satisfied with the functions, many reports and data fields. Very extensive categories for reporting information.
Ease of use
No cons were added to this review
Simplicity has the following pricing plans:
Starting from: $249.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Simplicity?
Q. Does Simplicity support mobile devices?