SmartCompliance Pricing, Features, Reviews & Comparison of Alternatives

SmartCompliance

Insurance tracking and Compliance Management Software

4.4/5 (15 reviews)

SmartCompliance overview

What is SmartCompliance?

SmartCompliance is an insurance tracking and compliance management software, which helps risk managers, third-party administrators (TPAs), brokers, consultants, and service providers collect insurance certificates, send renewal requests, and ensure compliance with statutory regulations. The COI tracking module allows users to scan forms and transcribe information using OCR technology and store certificates, requirements, endorsements, and other documents in a centralized repository.

SmartCompliance includes a residential proof of insurance tracking functionality, which enables administrators to import compliance and insurance data, automate follow-ups with tenants, send notifications about missing or expiring policies, and monitor the submission of documents. Managers can also use the insurance certificate issuance and management feature to search available certificates, review and update information in real-time, and create and send certificates of insurance (COI) using customizable templates.

The SmartCompliance dashboard lets organizations generate custom risk reports to gain insight into agent, broker, and consultant activities, compliance percentage, communications, employee productivity, and more.

Pricing

Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
SmartCompliance screenshot: SmartCompliance COI reporting dashboardSmartCompliance Insurance Certificate Tracking Software OverviewSmartCompliance screenshot: SmartCompliance deficiency reportingSmartCompliance screenshot: SmartCompliance automated renewal emails

SmartCompliance reviews

Value for money
Features
Ease of use
Customer support
  4.2
  3.9
  4.1
  4.4
Amy Newcomer

Smart Compliance system

Used weekly for 1-2 years
Reviewed 2020-09-10
Review Source: Capterra

Pros
It works on its own! Love the fact it watches the dates and sends notices of non compliance to clients.

Cons
Not much. I love the system. Everyday emails really get the clients to respond

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Esty Rutner

Great Products

Used weekly for 1-2 years
Reviewed 2020-09-10
Review Source: Capterra

Great

Pros
Auto follow ups & ability to customize the program

Cons
Often has system errors when uploading attachments & emails not going out of the system

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Rich Alden

Average

Used monthly for 2+ years
Reviewed 2020-09-10
Review Source: Capterra

Average at best.

Pros
The certificate compliance feature works well. The ability to customize the requirements is easy and a good feature. Once our admin got over the hurdle of learning the functionality of the software it's worked well for them.

Cons
We do not use the communication feature which sends emails to vendors letting them know their compliance status. It was to cumbersome for us and the vendor. We have had times when the software is not working properly, for example, two days ago I put in a help desk ticket and still do not have resolution. Because of this I'm unable to distribute summarized compliance reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Alan Strutz

Vendor COI Management - Multi Entity

Used weekly for 6-12 months
Reviewed 2020-09-16
Review Source: Capterra

We had a unique experience in that we started an implementation project then had major department turnover that forced us to abandon the project for about 9 months. We did struggle with getting the project started again because our rep was simply not communicating with us. In the end, he apologized and did help us get the project restarted. Implementation was easy and they had good communication throughout the process. We've had a couple of post implementation issues arise and the support has been timely and helpful. Overall, it's a testament to the software that we didn't leave for another tool when our rep didn't communicate with us for 3 months.

Pros
I liked the package that it provided for us. The combination of features, price, usability, and scale fit well with our goals. We were very focused on managing vendor COIs, so automated e-mails, compliance reporting, and pricing that was based on the vendor count, versus a document count. With multiple entities we didn't want to balloon our costs because of having several COIs per entity per vendor.

Cons
The search features in the software are not ideal, along with no option to view all accounts in one screen. The UI is clean but not always user friendly or modern in its appearance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Brett Carruthers

COI Software Evaluator

Used daily for 6-12 months
Reviewed 2020-09-11
Review Source: Capterra

The staff has been excellent. They understand our unique situation and most IMPORTANTLY - LISTEN. They are problem solvers!

Pros
We were able to custom design the areas of analysis and evaluation. This is critical to our operations and our Risk Transfer Program. The results aid us and our members in obtaining proper Risk Transfers and know that the limits and other specifications are 100% correct.

Cons
It took a little longer than expected to get the software up and running. However, the time investment was well work the results.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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SmartCompliance pricing

Pricing options
Subscription
Free trial
View Pricing Plans

See what SmartCompliance can do for you! Fill out the form to schedule a free demo or call us at (888) 818-4651.

Simplify Your Insurance Certificate Tracking & Compliance Process. Whether you want to efficiently track insurance certificates, accelerate COI issuance, organize your vendors or better serve your clients, SmartCompliance has a solution to help you ensure compliance and get peace of mind.

SmartCompliance features

Activity Dashboard
Automatic Notifications
Compliance Management
Customizable Reporting
Real Time Data
Reporting & Statistics

API (295 other apps)
Accounting Integration (179 other apps)
Accounting Management (199 other apps)
Audit Trail (150 other apps)
Billing & Invoicing (200 other apps)
Data Import/Export (199 other apps)
Electronic Payments (183 other apps)
Expense Tracking (171 other apps)
Financial Analysis (144 other apps)
Invoice Management (246 other apps)
Invoice Processing (161 other apps)
Multi-Currency (176 other apps)
Third Party Integration (232 other apps)
Workflow Management (167 other apps)

Videos and tutorials

Additional information for SmartCompliance

Key features of SmartCompliance

  • Alerts/Notifications
  • Attestation
  • Audit Management
  • Compliance Tracking
  • Corrective and Preventive Actions (CAPA)
  • Customizable Dashboard
  • IT Risk Management
  • Legal Risk Management
  • Operational Risk Management
  • Policy Creation
  • Reporting/Analytics
  • Reputational Risk Management
  • Response Management
  • Risk Management
  • Risk Reporting
View All Features

Benefits

- Yo can choose self-service & full-service solutions that automate certificate of insurance or proof of insurance renewals.
- Eliminate manual data entry and help ensure compliance.
- Manage the time-consuming process of collecting certificates of insurance, sending renewal requests and confirming third-party compliance.
- Help property managers easily track tenant policies to ensure coverage & compliance with renter’s insurance requirements.
- Certificate issuance solution and services that relieve the burden of creating, delivering, storing and managing certificates of insurance.
- Streamline your Compliance Process with our cutting edge platform for commercial and residential insurance professionals.