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Overview

Category Leaders

Xero is an award-winning online accounting software designed for small business owners and accountants, available on any...

Category Leaders

Wave is an all-in-one accounting solution for small businesses which combines income and expense tracking, invoicing, receipt...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

7.50

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

2.8K

5

4

3

2

1

1.6K

796

225

60

80

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.4

1.5K

5

4

3

2

1

951

404

82

28

54

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

I love the app and gives me accounting on the go. Helps me track invoices and profits with ease.
The ease of use and reputation are by far the greatest part of this product. In addition to this, the range of potential integrations is fantastic.
Really easy to submit expenses, categorise them and check the progress of you submitted expense - super easy to do all from the app.

Pros

The interface is user-friendly and has a comprehensive set of features that can elevate any small business to great success.
It's a great software and works well for my basic use case as a solopreneur. The payments feature is also nice and the reporting is great.
I thought it was going to be great when I saw that it functioned with Etsy. And I loved that it is free.

Cons

There are no delivery notes/packing slips. They tout a "workaround" but be warned, it's exactly 10 extra clicks so it's really not an option if you need this feature.
Our main complaint is that Xero stopped doing payroll in 2018, so now you have to pay an additional fee to a payroll processor such as Gusto.
Changing accounting software from Xero is a horrible experience. They make it very difficult to pivot to other software.

Cons

I am not able to write off a partly paid bill as bad debt if all attempts to reclaim the payment from my clients fail. Sometimes, people pay about 70% and fail to pay for the rest.
It can be glitchy at times. I had problems with my transactions imported from my connected bank account, and then when I tried to remove the account and re-connect it, I received error messages.
Then, January of 2021, Paypal import was abandoned. Without those 2 features, the software is essentially useless since it creates extra work each month.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features173
  • "What If" Scenarios
  • 401(k) Tracking
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Accrual Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Asset Accounting
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Automatic Backup
  • Automatic Billing
  • Bank Reconciliation
  • Benefits Management
  • Billing & Invoicing
  • Billing Portal
  • Budgeting/Forecasting
  • CPA Firms
  • Calendar Management
  • Case Management
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Check Printing
  • Check Processing
  • Check Writing
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Compliance Management
  • Consolidation/Roll-Up
  • Construction Breakdowns
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Cost Tracking
  • Credit Card Processing
  • Cross Ledger Posting
  • Currency Conversion
  • Customer Database
  • Customer History
  • Customer Statements
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Delivery Management
  • Direct Deposit
  • Discount Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Due Date Tracking
  • Dunning Management
  • Duplicate Payment Alert
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Estimating
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Fee Calculation & Posting
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Accountants
  • For CPA Firms
  • For Government
  • For Legal Professionals
  • For Medical Purposes
  • For Real Estate
  • For Religious Organizations
  • For Schools
  • For Small Businesses
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Fund Management
  • General Ledger
  • Hourly Billing
  • Income & Balance Sheet
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Kitting
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-State
  • Nonprofits
  • Online Invoicing
  • Online Payments
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PCI Compliance
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Price/Margin Management
  • Pricing Management
  • Pricing and Cost Calculations
  • Product Identification
  • Profit/Loss Statement
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Management
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Retail Inventory Management
  • Revenue Recognition
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Self Service Portal
  • Shipping Management
  • Sourcing Management
  • Spend Management
  • Staff Management
  • Status Tracking
  • Supplier Management
  • Task Management
  • Tax Calculation
  • Tax Management
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction History
  • Transaction Management
  • Trust Accounting
  • Vacation/Leave Tracking
  • Vendor Management
  • W-2 Preparation
  • Wage Garnishment
  • Warehouse Management
  • Total features77
  • "What If" Scenarios
  • 401(k) Tracking
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Accrual Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Asset Accounting
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Automatic Backup
  • Automatic Billing
  • Bank Reconciliation
  • Benefits Management
  • Billing & Invoicing
  • Billing Portal
  • Budgeting/Forecasting
  • CPA Firms
  • Calendar Management
  • Case Management
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Check Printing
  • Check Processing
  • Check Writing
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Compliance Management
  • Consolidation/Roll-Up
  • Construction Breakdowns
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Cost Tracking
  • Credit Card Processing
  • Cross Ledger Posting
  • Currency Conversion
  • Customer Database
  • Customer History
  • Customer Statements
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Delivery Management
  • Direct Deposit
  • Discount Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Due Date Tracking
  • Dunning Management
  • Duplicate Payment Alert
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Estimating
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Fee Calculation & Posting
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Accountants
  • For CPA Firms
  • For Government
  • For Legal Professionals
  • For Medical Purposes
  • For Real Estate
  • For Religious Organizations
  • For Schools
  • For Small Businesses
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Fund Management
  • General Ledger
  • Hourly Billing
  • Income & Balance Sheet
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Kitting
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-State
  • Nonprofits
  • Online Invoicing
  • Online Payments
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PCI Compliance
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Price/Margin Management
  • Pricing Management
  • Pricing and Cost Calculations
  • Product Identification
  • Profit/Loss Statement
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Management
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Retail Inventory Management
  • Revenue Recognition
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Self Service Portal
  • Shipping Management
  • Sourcing Management
  • Spend Management
  • Staff Management
  • Status Tracking
  • Supplier Management
  • Task Management
  • Tax Calculation
  • Tax Management
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction History
  • Transaction Management
  • Trust Accounting
  • Vacation/Leave Tracking
  • Vendor Management
  • W-2 Preparation
  • Wage Garnishment
  • Warehouse Management

Integrations

  • Total integrations1476
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net
  • Total integrations40
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

Mk
AvatarImg

Manish k.

Computer & Network Security, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Xero logo

Xero

super

Reviewed a year ago

great

Pros

value for money, best for small businesses, idle for accounting, used in payroll

Cons

accounting and online accounting needs to be updated.

RJ
AvatarImg

Reshma J.

Human Resources, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Xero logo

Xero

Good

Reviewed a year ago
Pros

It's useful for accounting purposes. For example church accounting

Cons

Additional features can be added for user friendly performance

BM
AvatarImg

Bernard M.

Information Technology and Services, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Xero logo

Xero

Xero Review

Reviewed 2 years ago

Our accounting company uses for our accounting & reports

Pros

I feel it is easy to use, easy to integrate

Cons

I have trouble finding the proper reports

AvatarImg
AvatarImg

Natasha C.

Accounting, self-employed

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Xero logo

Xero

Competitive Bookkeeping Software

Reviewed 5 years ago

Xero is an excellent option for small businesses, with many integrations and excellent acquisitions that will expand its usefulness over time. A breeze of a company to work with, their training is also simple and pleasant.

Pros

Clear, simple layouts; many app integrations; consistently good customer service; excellent focus on research and development of new features. More robust than softwares like FreshBooks or Wave.

Cons

Less aesthetically appealing than QuickBooks.

TA
AvatarImg

Tammy A.

Legal Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Xero logo

Xero

Web Based Accounting Software

Reviewed 6 years ago
Pros

Web based accounting software that covers many aspects including Core accounting, fund accounting, expense management, budgeting and forecasting, financial reporting, project accounting, billing and invoicing and payroll management.

Cons

Learning the system was a task but after learning all that it had to offer and how to use it this software is an asset to our firm!!!

JW
AvatarImg

Johan W.

Retail, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Xero logo

Xero

Xero Accounting

Reviewed 5 years ago

I don't like Xero at all. There marketing campaigns that say it's the best platform.....Please don't fool yourself Xero Accounting Developers. It is an ugly system with primitive layouts.

Pros

There is absolutely nothing I like about Xero. It looks very old like the layouts were done in the early '90s. It is easy to use but nothing spectacular about this software.

Cons

Lacks basic features like to print a delivery note. Maybe these Americans who have written the code knows nothing about accounting. Please take some lessons from Palladium Accounting, Sage Accounting or OneUp.

MG
AvatarImg

Michael G.

Financial Services, 10,001+ employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Xero logo

Xero

Full Suite Accounting Software

Reviewed 4 years ago

It works and is now widely used across the world, which makes being able to use it a good skill.

Pros

This enables any small business to manage the income and expenses and full financial statements with relative ease.

Cons

As with any accounting software it is highly dependent on the accounting inputs, which need to be accurate.

AK
AvatarImg

Abul Kalam A.

Education Management, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Xero logo

Xero

User friendly software for accounting purpose.

Reviewed 8 months ago

When seeking for economical and user-friendly accounting software, organization might consider Xero.

Pros

Popular among small firms is the cloud-based accounting program Xero. Numerous services are available, including as reporting, inventory management, bill paying, and invoicing. I can access our data from any location because Xero is mobile-friendly.

Cons

Inadequate in comparison to certain other accounting software.Can be challenging to modify.Not as popular as some other accounting programs.

AR
AvatarImg

Verified reviewer

Architecture & Planning, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Xero logo

Xero

xero best ever

Reviewed 9 months ago

amazing software i recommand

Pros

Xero offers a user-friendly interface that makes it easy for individuals, including those without an accounting background, to navigate and use the software effectively .

Cons

Xero offers a comprehensive range of accounting features, it may lack some advanced functionality compared to more complex accounting software.

AR
AvatarImg

Verified reviewer

Consumer Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Xero logo

Xero

Accounting Lifesaver!

Reviewed 6 years ago

Automated accounting.

Pros

Xero is incredibly easy to navigate and use. You can automate most tasks and bank feeds and it's insanely affordable considering how much time it saves.

Cons

I had never intended to use payroll within Xero, but once I signed up for the accounting functions I found that payroll was included for five employees. I really like their payroll, it's incredibly functional. But, as we grew the company we had a need to use payroll in more than one state, which Xero cannot handle. I had to migrate our payroll elsewhere because of that, but that is the only reason.

KF
AvatarImg

Kadeem F.

Import and Export, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Xero logo

Xero

Great cloud based accounting software

Reviewed 10 months ago
Pros

Great cloud accounting for small businesses with a mobile application for accounting on the go.

Cons

Deleting transactions or line items are sometimes tedious to perform

TA
AvatarImg

Tom A.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Xero logo

Xero

Flipped to Xero, Won't go back!!

Reviewed 7 years ago

I was an MYOB guru for many many years, but I always found it clunky and slow with many "features" that actually caused you to duplicate work and effort. I moved to Xero 2.5yrs ago and I've gone from 2-3hrs of paperwork a week to 5mins per day. A huge drop in effort was required to do my accounts. BAS is seamless, and my accountant bills have halved. I would recommend Xero to anyone without a heartbeat or blink.

Pros

Accounting made simple

Cons

Some features cannot be customised - but can't really complain.

Mv
AvatarImg

Max v.

Education Management, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Xero logo

Xero

Easy accounting system to use

Reviewed 6 years ago

streamlining accounting efforts

Pros

You can create quick reports of balance sheets / cash summaries etc via pdf easy to reactivate employees if casual

Cons

no phone support no integration into Ezidebit, which is one of the leading payment providers in Australia

RT
AvatarImg

Robert Turner S.

Accounting, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Xero logo

Xero

Not bad accounting program

Reviewed 6 years ago
Pros

Good online accounting option for a startup company with basic accounting needs and financial reporting options

Cons

They market this program to handle large companies , but not made for large companies. I hate the reconcilation module

KJ
AvatarImg

King J.

Design, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Xero logo

Xero

Xero to Hero

Reviewed a year ago

Great for accounting

Pros

Its advanced reporting and bank reconciliation features make managing finances easy and efficient.

Cons

Its pricing is higher than some of its competitors, making it less accessible for smaller businesses or startups.

AS
AvatarImg

AM S.

Accounting, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Xero logo

Xero

Best Accounting App

Reviewed 7 years ago
Pros

XERO is one of the best accounting application which comes with several integrations to automate the accounting process

Cons

No cons were added to this review

SB
AvatarImg

Souaibou B.

Information Technology and Services, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Xero logo

Xero

Xero review

Reviewed a year ago
Pros

Xero is very beneficial for our organization's accounting. Ease of accounting, invoices and integration with means of payment

Cons

No problems encountered on my part, xero is problem free

KC
AvatarImg

Kaitlin C.

Graphic Design, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Xero logo

Xero

Xero to hero

Reviewed a year ago

Accounting and fraud

Pros

I like that it was easy integrated with so many programs and that setting it up was easy for someone who is not financial.

Cons

Nothing it was simple and easy to get going a d keep going

AR
AvatarImg

Verified reviewer

Computer Software,

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Xero logo

Xero

Decent Accounting Platform

Reviewed 6 years ago

Automation for accounting.

Pros

The system is pretty intuitive. There are a few issues but overall it is an easy platform for non accountants to use.

Cons

While intuitive for the most part the areas where it is not intuitive can be really hard to fix. The data importation is not the best. When you get an error it does't tell you why.. so it takes forever to fix it.

MP
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Mauro P.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Xero logo

Xero

A "state of the art" of Cloud Accounting Software

Reviewed 7 years ago

Xero it's been created as a real "web based" software; most of the other accounting cloud / web software are coming from a popular "client & server" version, and you immediately perceive this It's a real complete Accounting Software, quite easy to use. You nee to have some basic Accounting notions to manage correctly all the functions It's a software created for English speaking and with hte english...

Pros

A real web / cloud software Complete functions for the Accounting Perfect to manage P&L and your accounting

Cons

It should have more compliance staff with European Countries More Banks 7 credit Cards integrations

TS
AvatarImg

TAREK S.

Construction, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Xero logo

Xero

If used to QB may not be for you

Reviewed 5 years ago
Pros

I've used xero accounting software for a short while. I loved the idea of the simplicity of accounting.

Cons

If you are Quickbooks online user it is a bit to much of a headache switching over to xero, and did'nt want to mess with it

AvatarImg
AvatarImg

Jamie T.

Internet, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Xero logo

Xero

Used previously -- was an excellent accounting system

Reviewed 2 years ago

Generally, great accounting tool.

Pros

Ease of use and helpful display of relevant information without clutter

Cons

Seemed at the time to be a little too focused on Euro standards. Was definitely usable for US accounting but felt a bit odd. This was a few years ago, however.

AvatarImg
AvatarImg

Tiago P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Xero logo

Xero

Great Product, poor support.

Reviewed 8 years ago

I have been using Xero for a number of months after moving away from KashFlow. The product that Xero offers and pricing is great, sadly I wish there was more to say about their customer service. To contact customer support this can only be via email which raises a ticket, they assure you a response with 24 hours but this is regularly not met. If you phone through to their offices they say they have no inbound numbers they can transfer you to. Being stuck without access to the system because of an issue with a payment has left me sat around twiddling my thumbs. Not impressed. If your self sufficient then I recommend this product, if you need a helping hand no and again - I would not recommend Xero.

Pros

Great cloud based accounting product

Cons

Poor customer support, lengthy email only support.

LD
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Lesley D.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Xero

Xero

Reviewed 2 years ago

Wish I moved over years ago.

Pros

I like Xero logic - it makes accounting more simple and has a logic which moves away from traditional accounting software packages.

Cons

General Ledge reports can be a little tricky.

LD
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Lawrence D.

Real Estate, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Xero

When you really need help, the people are more important than the software.

Reviewed 5 years ago

Up until this week, the service has been fairly reliable, with problems faced by similar companies that rely on Yodlee bank feeds for data. They are getting ready to finish spinning off their US payroll service, and like most transitions, bugs caused problems. For my company, Payroll went down completely and unexpectedly at the beginning of November. Their entire payroll section is missing from...

Pros

Better than some of the other web-based double entry accounting systems, fairly fast, a good small company accounting package.

Cons

No way to contact them by phone. Despite many complaints and requests from others, they refuse. Their reason is that they can research the issue better before getting back to us. Baloney. When you need to talk to someone urgently, forget it.

AM
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Alison M.

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Wave Accounting

Free to use, reasonable features

Reviewed 6 years ago
Pros

Wave accounting is an accounting software that is also free. It is user friendly and has most the features needed for a small business.

Cons

Would like Wave to add in more functionality like the Xero and Quickbooks accounting apps if possible.

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Andrew M.

E-Learning, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wave Accounting

Wave Accounting: Could Be Perfect.

Reviewed 3 years ago

I am really happy having moved over from Zoho Books and before than from Xero. I love that you can toggle between personal and business sides easily. Delegation is well thought out. Personally, I love having my books in the cloud because I can hire a bookeeper who can get to know my workflow. (Wave also has bookeepers you can hire internally.) It's perfect for people that are small entrepreneurs who need to have a business set of books.

Pros

Wave Accounting is a really great idea. Simple bookeeping for people that don't have "accountant-minds." It gets into a space where programs like Xero and Zoho Books are a little too complicated for non-accountants and creators. It's got a fantastic UI. Easy to use. Fairly easy to setup. Way more intuitive than competitors like Zoho Books and Xero Accounting.

Cons

Support is really slow. I get that it's a free service, and therefore you have paid support working for free customers. But support takes days to get back to you. So once you're setup, it's fine. But if you have a question or two doing setup, like I did, it takes an extraordinarily long time. Granted, most people using this might not have to deal with multi-currency and Paypal in particular, but it's something to keep in mind. Also, the bank connections sometimes fail. Although this is a problem with all of these services who use Plaid to get bank data.

CE
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Chris Edwin M.

Accounting, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Wave Accounting

Wave accounting software

Reviewed 5 years ago
Pros

Easy to use and has all the functionality of softwares such as Xero and quickbooks. It’s free and good for small businesses. My clients really like it.

Cons

Payroll function not available in the UK

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Paul G.

Information Technology and Services, 11-50 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wave Accounting

Perfect for my needs as a 1 person business, though could be more intuitive for tax assistance.

Reviewed 6 years ago
Pros

Xero, Freshbooks, etc are too complex and unweildy for the size of business I have. Creating new customers, product lines, etc is surprisingly simple and can be done in a couple of clicks, even from inside an invoice. Wave links with G Suite, so cuts down on login time. I tried moving to Xero and moved back to Wave, as it just fits my needs perfectly. I haven't used the customer support, but have used the knowledge base extensively.

Cons

Even with Wave, I need outside accountancy help. The money side of my business is my weak link and I hoped Wave would have better guides on how to use it for tax purposes. Unfortunately, the terminology used within Wave doesn't match up with HMRC terms, so I find this much harder to work out than anything else.

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Matt B.

Transportation/Trucking/Railroad, self-employed

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Wave Accounting

Probably the best free-mium option available for Accounting/Bookkeeping software

Reviewed 2 years ago

For all of the features available at no cost, this is an excellent choice for an entrepreneur or new business that just wants the basics to keep their finances in check.

Pros

The price (free) is the biggest benefit of using Wave Accounting. They have all of the necessary bells and whistles needed to keep your finances in order, without the monthly fee. Great for a business just starting out.

Cons

Similar to one of my complaints about Xero, some of the setup process and menu navigating can be a little convoluted in places. Not a deal-breaker, but does require some patience.

AR
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Verified reviewer

Accounting,

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wave Accounting

Amazing functionality and performance for FREE

Reviewed 6 years ago

For software that is free (!) this product is an absolute treasure for any small business. I can connect my bank, raise great-looking sales invoices, auto-chase bill payments as well as create cash-flow forecasts, all without spending a penny. I would recommend this to software to any business owner, all day!

Pros

This software has the functionality of the major front-runners in accounting software for no cost at all. The functionality is great and the UI stands up against the likes of Quickbooks Online and Xero.

Cons

The customer service was a little slower than I would expect (+3 days for a response) but then again, I'm not even paying for the service by this stage. I have experienced some low-level display issues on the dashboard screen while using my Macbook Pro (13") laptop.

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