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Zoho Expense vs TripActions Comparison

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Overview

Category Leaders

Zoho Expense has powerful features to manage business travel and booking, tighten control on spend, and customize and automate...

TripActions is the only all-in-one travel, corporate card, and expense management solution that helps companies save time and money.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

5

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

841

5

4

3

2

1

546

260

23

6

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.7

170

5

4

3

2

1

128

32

7

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

We our very happy with our decision to implement Zoho. The pricing model is great for a small business and the setup is quick and easy.
It is a nice app and have options to do more with this. I will suggest to work on feedback taken from users and implement the best possible option.
Zoho expense help us track our expenses and easy to use get it as report help. User friendly and price is I like most.

Pros

Most importantly, the search is very comprehensive and there are many selections to choose from. Support is also amazing and can help with booking or other issues.
I love the swift and helpful communication that accompanies this service. I have reached out a few times for support, and each time a representative has been incredibly helpful and responsive.
It's easy to use and find what you need and the filters are great. Also the customer service is prompt and very helpful and friendly.

Cons

Sometimes it refuses to take the name of the merchant, rewriting it incorrectly. That can be a bit frustrating but its only happened once.
Support service is a problem. Timely response for the queries/issue is missing.
I hated having to take photos with my phone, then email them to myself, then download and upload. Using an app would have been less time consuming.

Cons

Some of us have gotten a bit confused with the combination of trips... if you book a hotel separate from your air reservation, we got confused trying to combine them.
There wasn't anything that really stuck out to me as being 'bad.
You must call the airline after the reservation is made. Minor annoyance and most likely a requirement of the airline industry.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review25 days ago

Key features

  • Total features58
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Billing & Invoicing
  • Booking Management
  • Budget Control
  • Budgeting/Forecasting
  • Categorization/Grouping
  • Compliance Management
  • Configurable Workflow
  • Corporate Card
  • Credit Card Management
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • ERP
  • Electronic Payments
  • Employee Self Service
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Fraud Detection
  • Invoice Management
  • Mileage Tracking
  • Mobile Access
  • Mobile Receipt Upload
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Policy Management
  • Project Accounting
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Receipt Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Supplier Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Travel Management
  • User Management
  • Vendor Management
  • Workflow Management
  • Total features58
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Billing & Invoicing
  • Booking Management
  • Budget Control
  • Budgeting/Forecasting
  • Categorization/Grouping
  • Compliance Management
  • Configurable Workflow
  • Corporate Card
  • Credit Card Management
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • ERP
  • Electronic Payments
  • Employee Self Service
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Fraud Detection
  • Invoice Management
  • Mileage Tracking
  • Mobile Access
  • Mobile Receipt Upload
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Policy Management
  • Project Accounting
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Receipt Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Supplier Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Travel Management
  • User Management
  • Vendor Management
  • Workflow Management

Integrations

  • Total integrations43
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations14
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

MW
AvatarImg

Manfred W.

Airlines/Aviation, 501-1,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

TripActions logo

TripActions

Travel Management App TripActions

Reviewed 6 months ago

Fast, easy to use, hassle free, always in policy

Pros

I loved the simplicity of use and the easy way to expense out of pocket expenses

Cons

It took so long for me to know it, now I only use this one

TO
AvatarImg

Thomas O.

Computer Software, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TripActions logo

TripActions

Phone no more

Reviewed 4 years ago

No longer need to book and expense my own travel - save money out of my own pocket.

Pros

Being a road warrior (>125 miles with Delta a year) there is never a shortage of travel issues and problems, but Trip Actions quick customer service (chat function) is always there for you.

Cons

- Please integrate the corporate discount rate with BonVoy, I continue to book my hotels outside the system to grab the best rate.

AS
AvatarImg

Andrei S.

Computer Software, 1,001-5,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TripActions logo

TripActions

Great for business travel

Reviewed a year ago
Pros

This software is great for using when tracking the business travel. Fairly easy to use with intuitive interface. Easy to upload expense receipts.

Cons

There is no red flags per se, but I thing i would recommend is improving search engine and making it optimized for the current user.

NL
AvatarImg

Nick L.

Logistics and Supply Chain, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TripActions logo

TripActions

Trip Actions

Reviewed 3 years ago

Very easy software to use. The first time I used it I booked a hotel and flight to San Fran in under 15 min.

Pros

Super easy to book trips. You can book flights, cars, hotels and even get money back from using good deals.

Cons

Not much bad things to say. The company can add their card and pay for you so you dont have to expense it.

AR
AvatarImg

Verified reviewer

Transportation/Trucking/Railroad, 501-1,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

TripActions logo

TripActions

Trip Actions

Reviewed a year ago

TripActions has vastly exceeded all of my expectations. I was very concerned when we switched platforms recently, and I have been extremely pleased with the UI and experience.

Pros

Tripactions is a very intuitive expense report and booking platform for travel. It has more capabilities than other platforms on the market and has the ability to generate reimbursements within 24 hours.

Cons

Thus far, I haven't seen many cons to the product. The only hurdle can be that the trips have to be approved by a an approver prior to going to the booking page. That is more of an internal issue.

AR
AvatarImg

Verified reviewer

Computer Software, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

TripActions logo

TripActions

Great tool but a bit needy and risky

Reviewed 2 years ago

Great analysis and data for company but not suitable to run as a stand-alone travel solution.

Pros

Interface and analytics is extremely impressive. The analysis for the company is really beneficial and the offering for price optimisation of rates for most used services is great.

Cons

The specific expense solution developed is not sufficient for corporate needs. You will always need an extra tool to administer this. Also - not really sufficient for global companies - best for the Americas.

AR
AvatarImg

Verified reviewer

Marketing and Advertising, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

TripActions logo

TripActions

Would recommend

Reviewed 4 years ago
Pros

My job uses this for booking travel. It takes you from flight/car to hotel options seamlessly and links with your company's expense platform so you can get your money back quickly. I think it's great!

Cons

There was hardly a learning curve at all. I wouldn't even count it as one. The software it great.

TF
AvatarImg

Talia F.

Human Resources, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

TripActions logo

TripActions

Great way to book travel

Reviewed 4 years ago
Pros

It’s been easy to book or reschedule work and personal travel. The support team has helped me numerous times with booking or rebooking with last minute changes.

Cons

I understand there are some limitations set by company on types of flight tickets or rooms but I do wish I could still book them from tripactions and simply not expense the extra amount.

YC
AvatarImg

Yulan C.

Online Media, 51-200 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

TripActions logo

TripActions

Easy to Use with good customer services

Reviewed 4 years ago

I use TripActions mainly for my business trips. Overall good experience as the tool is easy and intuitive to use and make my trip planning organized. The customer support is very responsive and supportive. TripActions automatically adds my expenses to my reimbursement reporting.

Pros

Easy to use,User Portal is clear and intuitive! TripActions can be integrated with my company 's expense system and make my reimbursement so much easier. Notifications are useful as reminders before the trip. Customer support has been helpful!

Cons

Hotel and Flight prices seem to be higher than market price. Refundable hotels are higher price than non-refundable hotels, I wish they are all refundable options for safety and in case of unwanted emergency.

DS
AvatarImg

David S.

Computer Software, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TripActions logo

TripActions

Best Travel & Expense Management Software

Reviewed 3 months ago

My overall experience was outstanding!

Pros

The software was the greatest travel & expense management software I've ever used. The software is very user friendly and has great features, in booking and submitting expenses with the credit card option. When using the software and credit card for business, company reimbursements are the fastest I've ever experienced.

Cons

I actually have nothing bad to say about this software. It is by far the best I've used of its kind.

AvatarImg
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Clyde A.

Information Technology and Services, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

TripActions logo

TripActions

Initial confusion between

Reviewed a year ago

The different product are hard to understand initially but once you figure that out it is relatively easy to use

Pros

Eveything is there within the app, if you are on a phone everything is really easy to pick up and submit info. Now that I know how to best use the apps I look forward to planning a trip with Trip Actions Liquid (or is it called Lemonade)

Cons

I was very confused for the first month trying to figure out if I need to use TripAciton or Trip actions Liquid and was also a bit disappointed that the platform is very much focused on a mobile experience and not desktop. I personally like to do my expense report and planing on a PC

AF
AvatarImg

Ahmed F.

Construction, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TripActions logo

TripActions

High-quality automation to track spending processes transparently.

Reviewed 2 months ago

TripActions helped record all expenditures efficiently, especially during external missions, and follow-up processes for expenses were simplified, and officials took appropriate action. In addition, self-monitoring was strengthened, and the spirit of responsibility among team members was strengthened to direct expenditures within acceptable limits.

Pros

TripActions makes tracking team and company spending easy. TripActions provides a simple mechanism for scanning receipts over the phone, automation to extract data, add it to an expense schedule, and notify the line manager to take approval, send acceptance notifications, or request additional information. It's also great that TripActions enables us to set a spending cap, and we can also send a request...

Cons

The desktop and mobile apps are easy to use, scanning and auto-fill technology work well, and the membership prices are affordable.