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TripActions

4.7
(168)

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All-in-one travel, corporate card, and expense management.

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TripActions Pricing, Features, Reviews and Alternatives

TripActions FAQs

Q. What type of pricing plans does TripActions offer?

TripActions has the following pricing plans:
Pricing model: Free, Subscription

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Q. Who are the typical users of TripActions?

TripActions has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does TripActions support?

TripActions supports the following languages:
English, French, German, Spanish

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Q. Does TripActions support mobile devices?

TripActions supports the following devices:
Android, iPhone

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Q. Does TripActions offer an API?

Yes, TripActions has an API available for use.

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Q. What other apps does TripActions integrate with?

TripActions integrates with the following applications:
Sage Intacct, NetSuite, BambooHR, Okta, Slack, Quickbooks Online, Workday HCM

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Q. What level of support does TripActions offer?

TripActions offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base

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TripActions product overview

What is TripActions?

TripActions is an all-in-one travel, corporate card, and expense management solution, providing 8,000+ customers around the globe unprecedented visibility and control over spend. Trusted by travel managers and finance teams alike, TripActions and TripActions Liquid leverage real-time data to help companies keep traveling employees safe, reduce spend, and drive productivity.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
24/7 (Live rep)
FAQs/Forum
Knowledge Base

Training options

Webinars
Live Online
In Person
Documentation
Videos

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TripActions pricing information

Value for money

4.4

/5

168

Starting from

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No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

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TripActions features

Functionality

4.5

/5

168

Total features

61

3 categories

Most valued features by users

Reservations Management
Booking Management
Online Booking
Reporting & Statistics
Third Party Integrations
Activity Dashboard
Reporting/Analytics
Electronic Payments

Functionality contenders

TripActions users reviews

Overall Rating

4.7

/5

168

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.84/10
Rating distribution

5

4

3

2

1

127

32

6

0

3

Pros
Most importantly, the search is very comprehensive and there are many selections to choose from. Support is also amazing and can help with booking or other issues.
I love the swift and helpful communication that accompanies this service. I have reached out a few times for support, and each time a representative has been incredibly helpful and responsive.
It's easy to use and find what you need and the filters are great. Also the customer service is prompt and very helpful and friendly.
Cons
Some of us have gotten a bit confused with the combination of trips... if you book a hotel separate from your air reservation, we got confused trying to combine them.
There wasn't anything that really stuck out to me as being 'bad.
You must call the airline after the reservation is made. Minor annoyance and most likely a requirement of the airline industry.

Overall rating contenders

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Melissa C.

Director of Field Marketing

Computer Software, 501-1,000 employees

Review source

Overall Rating

TripActions makes booking company travel easy!

Reviewed 9 months ago

Transcript

Melissa C.: I'm Melissa. I'm the director of field marketing, and I rate TripActions a five. For more...

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Meg G.

Client Success Manager, Enterprise Integrations

Internet, 501-1,000 employees

Review source

Overall Rating

Fun way to book work travel

Reviewed 9 months ago

Transcript

Meg: Hi, my name is Meg. I'm a system administrator, and I give TripActions five out of five stars. For...

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Todd R.

Verified reviewer

Real Estate, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use - and high confidence

Reviewed 4 years ago

It is nice to have a centralized place that the entire company uses.

Pros

Simple and straight-forward to use, I like the interface, but what I appreciate is the app "remembers" my previous trips. Like most, I typically travel to the same places throughout the year and these previous "Trip Actions" are easily duplicated.

Cons

I would like to see our company's travel policies - so I can quickly reference them when making decisions on future travel.

LW
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Lydia W.

Recreational Facilities and Services, 201-500 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Trip Actions review

Reviewed 3 years ago
Pros

Ease of using the app. I also enjoy that you can book personal or professional trips.

Cons

Not really the softwares fault...but a con is not having all the options available to us because it is outside our companies policy regarding timeframe

tv
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theron v.

Mechanical or Industrial Engineering, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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No option for Cancellations

Reviewed 3 years ago

Needed to cancel hotel reservations, was told by tripactions that they spoke to a manager at said hotel and was not willing to accept the cancellation. I personally approached the hotel management and explained the situation, was told that noone from tripactions called and they would cancel reservation at no charge. In my opinion, trip actions just was trying to take advantage .

Pros

I do not like the software. Do not see the cost savings

Cons

No option for cancellations when schedules change.

Vendor response

Hi Theron, I'm sorry that you had a bad experience with the TripActions platform, and I'd like to get more details from you on this situation if you'd like. You can send me a DM. Additionally, I have shared this review with your customer success manager to help avoid this issue again.

AR
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Anonymous Reviewer

Verified reviewer

Computer Software, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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TripActions makes booking company travel easy!

Reviewed 3 years ago

Great tool that is easy to use and gives back perks in the form of Amazon gift cards. Awesome customer service and overall, a tool that makes booking company travel easy! I get notifications on my phone through the app for when I need to check in for flights, if my flight is delayed, and even gate information. I would highly recommend this product!

Pros

My company uses TripActions to manage all of our company related travel bookings for Hotel, Airfare, Rental Car, etc. This tool is easy to use and allows you to search only options that are within the company policy range, to ensure you are compliant with reimbursement restrictions. You can also earn Amazon Gift Cards for certain bookings, which is a unique feature that often helps sway my decision of which flight time or hotel I will book to earn extra value. They also have a very responsive customer service team, that is available to answer any questions regarding bookings, help rebook travel when needed, and other support related issues. Overall, a great product that I highly recommend!

Cons

There are not a lot of cons to this software for my use case. If I had to select one, I would probably say the $15 booking fee that is added on to all bookings, however, this goes to cover the cost of support. If you need to use customer support for your booking, then the $15 fee is well worth it as they manage every aspect for you in regards to questions/clarification, rebooking, etc. Since my company covers this booking fee cost in reimbursement, it isn't really a big deal for me if I don't end up using the support function for every trip.

AR
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Anonymous Reviewer

Verified reviewer

Computer Software, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pros and cons

Reviewed 3 years ago

Generally good attitude towards tripactions. Coming from non managed our team isn’t crazy about the change, but that’s more of an change management issue. Without the rewards there isn’t anything that employees are crazy about.

Pros

CSM’s are great. Help desk team usually is really responsive and helpful. Booking fees are definitely a little on the expensive side. Their reps can go and negotiate rates on our behalf.

Cons

Small issues with single sign on. This tickets been open for quite some time. Wished that could prioritize this and close the loop

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