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Navan Logo

Navan

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All-in-one travel, corporate card, and expense management.

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Navan Pricing, Features, Reviews and Alternatives

Navan FAQs

Q. Who are the typical users of Navan?

Navan has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

These products have better value for money


Q. What languages does Navan support?

Navan supports the following languages:
English, French, German, Spanish


Q. Does Navan support mobile devices?

Navan supports the following devices:
Android, iPhone


Q. Does Navan offer an API?

Yes, Navan has an API available for use.


Q. What other apps does Navan integrate with?

Navan integrates with the following applications:
Sage Intacct, NetSuite, BambooHR, Okta, Slack, QuickBooks Online, Workday HCM


Q. What level of support does Navan offer?

Navan offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base

Navan product overview

What is Navan?

Navan, formerly TripActions, is an all-in-one travel, corporate card, and expense management solution, providing 8,000+ customers around the globe unprecedented visibility and control over spend. Trusted by travel managers and finance teams alike, it leverages real-time data to help companies keep traveling employees safe, reduce spend, and drive productivity.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
24/7 (Live rep)
FAQs/Forum
Knowledge Base

Training options

Webinars
Live Online
In Person
Documentation
Videos

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Pricing range

Starting from

25

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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Navan features

Functionality

4.5

/5

176

Total features

58

3 categories

Most valued features by users

Reservations Management
Online Booking
Booking Management
Third-Party Integrations
Activity Dashboard
Reporting & Statistics
Reporting/Analytics
Billing & Invoicing

Functionality contenders

Navan users reviews

Overall Rating

4.6

/5

176

Positive reviews

93

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.84/10
Rating distribution

5

4

3

2

1

132

32

7

0

5

Pros
Most importantly, the search is very comprehensive and there are many selections to choose from. Support is also amazing and can help with booking or other issues.
I love the swift and helpful communication that accompanies this service. I have reached out a few times for support, and each time a representative has been incredibly helpful and responsive.
It's easy to use and find what you need and the filters are great. Also the customer service is prompt and very helpful and friendly.
Cons
Some of us have gotten a bit confused with the combination of trips... if you book a hotel separate from your air reservation, we got confused trying to combine them.
There wasn't anything that really stuck out to me as being 'bad.
You must call the airline after the reservation is made. Minor annoyance and most likely a requirement of the airline industry.

Overall rating contenders

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Meg G.

Client Success Manager, Enterprise Integrations

Internet, 501-1,000 employees

Review source

Overall Rating

Fun way to book work travel

Reviewed 2 years ago

Transcript

Meg: Hi, my name is Meg. I'm a system administrator, and I give TripActions five out of five stars. For...

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Melissa C.

Director of Field Marketing

Computer Software, 501-1,000 employees

Review source

Overall Rating

TripActions makes booking company travel easy!

Reviewed 2 years ago

Transcript

Melissa C.: I'm Melissa. I'm the director of field marketing, and I rate TripActions a five. For more...

AR
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Verified reviewer

Computer Software, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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TripActions makes booking company travel easy!

Reviewed 4 years ago

Great tool that is easy to use and gives back perks in the form of Amazon gift cards. Awesome customer service and overall, a tool that makes booking company travel easy! I get notifications on my phone through the app for when I need to check in for flights, if my flight is delayed, and even gate information. I would highly recommend this product!

Pros

My company uses TripActions to manage all of our company related travel bookings for Hotel, Airfare, Rental Car, etc. This tool is easy to use and allows you to search only options that are within the company policy range, to ensure you are compliant with reimbursement restrictions. You can also earn Amazon Gift Cards for certain bookings, which is a unique feature that often helps sway my decision of which flight time or hotel I will book to earn extra value. They also have a very responsive customer service team, that is available to answer any questions regarding bookings, help rebook travel when needed, and other support related issues. Overall, a great product that I highly recommend!

Cons

There are not a lot of cons to this software for my use case. If I had to select one, I would probably say the $15 booking fee that is added on to all bookings, however, this goes to cover the cost of support. If you need to use customer support for your booking, then the $15 fee is well worth it as they manage every aspect for you in regards to questions/clarification, rebooking, etc. Since my company covers this booking fee cost in reimbursement, it isn't really a big deal for me if I don't end up using the support function for every trip.

AR
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Verified reviewer

Computer Software, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pros and cons

Reviewed 4 years ago

Generally good attitude towards tripactions. Coming from non managed our team isn’t crazy about the change, but that’s more of an change management issue. Without the rewards there isn’t anything that employees are crazy about.

Pros

CSM’s are great. Help desk team usually is really responsive and helpful. Booking fees are definitely a little on the expensive side. Their reps can go and negotiate rates on our behalf.

Cons

Small issues with single sign on. This tickets been open for quite some time. Wished that could prioritize this and close the loop

AR
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Verified reviewer

Logistics and Supply Chain, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for companies who have travel, but has some bugs

Reviewed 4 years ago

We don't have to spend as much time manually scheduling flights/bookings which is very helpful, but there have been a bunch of bugs that detracts from that experience.

Pros

I like that it's very easy to send candidates a link where they can book their own hotels/flights. We can see everyone who has booked/hasn't booked and follow up with them. I no longer need to spend time booking those things for them, unless requested.

Cons

There are definitely some bugs that have led to a poor candidate experience for us. For instance, sometimes requests for the candidate/guest to enter their personal CC information even when we have already specified that we are using the company card on file.

Vendor response

Thank you for your review of TripActions. It's great to hear you're able to offer candidates a fast and easy solution, but definitely a concern to hear you had billing issues. Please always feel free to contact TripActions customer service at 1-888-505-8747 or submit a support ticket directly from in our app. We want to make it right!

AR
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Verified reviewer

Computer Software, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TripActions has made organising travel so much easier for me

Reviewed 5 years ago

TripActions has made organising my travel so much easier and allowed me to save the company money while doing so.

Pros

TripActions makes it incredibly easy for me to book travel in the most cost effective way for the company. I love the incentives to save the company money, but it's actually the ease of use of TripActions that is the best part. I can get travel booked on my phone with a handful of taps.

Cons

The only downside for me of TripActions is the fact that all travel is booked in US dollars, which results in foreign currency conversion charges on my credit card.

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Jason L.

Computer & Network Security, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A developing product that consolidates reporting for business travel.

Reviewed 6 years ago

Knowing where employees are traveling ahead of time has been very beneficial.

Pros

The product has improved dramatically over the past year, and the company continues to put resources towards additional improvements. The main benefit is consolidating reporting for business travel while also giving an employees an incentive to save money.

Cons

The platform is still a work-in-progress, so some of the UI takes getting used to. Sometimes I question the pricing as it will be higher than other travel websites, especially for international travel.

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