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TripActions Pricing, Features, Reviews and Alternatives

TripActions product overview

Price starts from

No info

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What is TripActions?

TripActions is a travel management platform that enables financial teams, human resource teams, and travel managers to collaborate on building, managing and scaling a corporate travel management program. The native mobile apps for Android and iOS allow employees to browse and book business travel from anywhere, whilst also benefiting from incentives, loyalty discounts, and competitive prices.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Chat

Phone Support

24/7 (Live rep)

Training options

Webinars

Live Online

In Person

Documentation

TripActions pricing information

Value for money

4.5

151

Price starts from

No info

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money contenders

TravelBank

Value for money

TripActions

Value for money

TripActions features

Functionality

4.6

151

Total Features40 2 categories

Most valued features by users

Booking Management

Online Booking

Reporting & Statistics

Reporting/Analytics

Third Party Integrations

Inventory Management

Compliance Management

Multi-Currency

TripActions users reviews

Overall rating

4.7

151

Positive reviews

97%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.91/10

Rating distribution

117

Pros

Lastly, their customer service is fantastic and super friendly whether it is on the phone or via their chat.

Chris M.

I think it's a good way to manage corporate travel expenses. It's easy to use, customer services always is there to help and try to find you the best deals.

Veronica E.

As an employee, I really like that I can earn Amazon gift cards for booking affordable travel options. And I’m sure my employer likes that more budget friendly options are incentivized.

Anonymous Reviewer

Cons

Some of us have gotten a bit confused with the combination of trips... if you book a hotel separate from your air reservation, we got confused trying to combine them.

Lisa W.

There wasn't anything that really stuck out to me as being 'bad.

Levi G.

You must call the airline after the reservation is made. Minor annoyance and most likely a requirement of the airline industry.

Tim C.

Read all reviews

Overall rating contenders

TripActions

Overall rating

Maddison P.

Legal Services, 51-200 employees

Used other for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

Share this review:

Everything all in one place!!

Reviewed 2 years ago

Overall I absolutely love it and booking trips is extremely easy.

Pros

That my entire trip was in one place - and all rewards information can still be applied.

Cons

The rental car function needs a lot of work. My receipt showed different information than the company had on one trip which was a painful issue to reconcile.

Thomas O.

Computer Software, 501-1,000 employees

Used daily for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Phone no more

Reviewed 2 years ago

No longer need to book and expense my own travel - save money out of my own pocket.

Pros

Being a road warrior (>125 miles with Delta a year) there is never a shortage of travel issues and problems, but Trip Actions quick customer service (chat function) is always there for you.

Cons

- Please integrate the corporate discount rate with BonVoy, I continue to book my hotels outside the system to grab the best rate.

Sandy K.

Chemicals, 5,001-10,000 employees

Used other for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7/10

Share this review:

Nice user interface with ability to customize selectable options to fit within travel policy

Reviewed 2 months ago

Good experience with Tripactions. The modern user interface has a look and feel similar to those our users are already familiar with from other online travel booking tools.

Pros

I really like how the booking options display based on the company 's travel policy. This has streamlined the booking process because users are not having to get approval so long as the booking fits within the provisions of the policy.

Cons

With hotel booking, a user can select to search based on a company office location (that have been configured); however, this is not available for flight bookings. We have unfortunately had a case where someone selected the wrong airport (a 4.5 hours' drive away) because it had a similar name to the right one. This would have been avoided if the user could have selected to search for flights based on their location and the office location to which they were traveling.

Laura R.

Professional Training & Coaching, 51-200 employees

Used monthly for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend1/10

Share this review:

Horrible for business travelers

Reviewed 3 years ago

It feels like nobody who works there actually flies frequently themselves. Thus, they never adequately address my needs. It is SO frustrating. This is literally the only company I've ever sought out to actively negatively review. They're masking a bad travel experience with a pretty user interface for booking.

Pros

The interface is easy to use. However, pretty products do not create for a great user experience--depth of integration and customer service do that.

Cons

For business travelers who have status on multiple airlines, this software is pretty miserable. TripActions serves as the barrier between me and my carrier of choice. It feels like nobody who works there actually flies frequently themselves. All I want to do is to be able to contact the airlines myself or have better integration so that 1) I can change things without a third party. In Southwest,...

Vendor response

Hi Laura, Please forgive the delayed response. I'd like to learn more about your experience so that we can make this better for you. Would you DM me so we can start a conversation? Samantha

thiyagarajan g.

Airlines/Aviation, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating