Zoho Expense Pricing, Features, Reviews & Comparison of Alternatives

Pros
All of the basic user GUI tools and features work flawlessly. I have never once had one of those SalesFarce moments where it took me 3 weeks to figure out the issue why new phone could not capture receipt images and other similar experiences that my associates have had. Really, understanding the operation and navigation was suprisingly intuitive. I really enjoy the aethetics; and compared to the bowl of spaghetti GUI with QuickBooks, I have never found myself in a situation where I obligated to seek out and pay for additional training because I was completely lost. The only people critical of Zoho products are those working for cometitors and folks who have never used any of the products.

Cons
In the past, many products including Expense could be a little light on features and more challenging in large, multi-platform, multi-facility, multi-user implementations. But honestly, think about SalesFarce and another three-dozen or more competitors in that space and find one that is an "everything for everyone" product - they dont exist. Zoho seems to be commited and persistent and building out the feature-set in the entire product suite.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Set-up, implementation and training was simple. Zoho support was all the time helping us to go through all the steps to customize the application according to our needs. It is a friendly user application. Integration with QuickBooks Online was not an issue at all and doesn't need extra software to connect.

Cons
There are some banks that don't facilitate the automatic integration. However, this can be done manually. The statements are uploaded into Zoho without any problem.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Questions answered prior to purchase and during setup were answered quickly and comprehensively. Lots of customization and integration options.

Cons
Only allows you to account for reimbursement in a single home currency. Have to manually select tax type and input tax total on expenses vs. having it scanned.

Rating breakdown

Likelihood to recommend: 9/10

Pros
This software removed huddle for businesses. The Auto Scan is the best solution for recording expenses receipts. It is very simple when you have a chance to see the demos.

Cons
The Manual Receipts Entries are the least that I did not like much about this software before the I can switch it to the Auto Scan. However, I really like this product. It will save headache for companies.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Zoho Expense was a reliable and affordable alternative to services from large companies when it comes to expense reports. The support of their team is always good, and they react quickly. The interface is simple and understandable even for the beginner. Very rich functionality and excellent reports. This gives excellent information to analysts, where their money goes, the cost behavior of different departments and different employees.

Cons
I wish this provided a little more in the area of customization when it comes to employee reports. We would like to be able to put different wage rates and monitor this in the statements. There are also some minor bugs, but I think they will be fixed in the next updates.

Rating breakdown

Likelihood to recommend: 7/10