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Zoho Expense Pricing, Features, Reviews and Alternatives

Zoho Expense product overview

Price starts from

5

/user

Per month

What is Zoho Expense?

Zoho Expense is an online solution that enables organizations to effectively manage business travel and spend.

Key benefits of using Zoho Expense

*Intuitive UI
* Automated expense creation from receipts, card transactions, and more
* Automated expense reporting and approval
* Multi-level approvals
* Automatically enforced spend rules and limits
* Fine-grained customizations
* Airtight budgeting and compliance
* Expedited reimbursements
* In-app collaboration
* Powerful accounting, ERP, travel, and other integrations

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
FAQs/Forum
Phone Support

Training options

Live Online
Documentation
Videos
In Person
Webinars

Zoho Expense pricing information

Value for money

4.6

/5

717

Starting from

5

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Zoho Expense features

Functionality

4.4

/5

717

Total features

45

2 categories

Most valued features by users

Reporting & Statistics
API
Third Party Integrations
Compliance Management
Data Import/Export
Alerts/Notifications
Billing & Invoicing
Customizable Reports

Zoho Expense users reviews

Overall Rating

4.6

/5

717

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.76/10
Rating distribution

5

4

3

2

1

456

230

21

6

4

Pros
We our very happy with our decision to implement Zoho. The pricing model is great for a small business and the setup is quick and easy.

CJ

Cory J.

It is a nice app and have options to do more with this. I will suggest to work on feedback taken from users and implement the best possible option.

AS

Abhishek S.

Zoho expense help us track our expenses and easy to use get it as report help. User friendly and price is I like most.

MC

Molly C.

Cons
Sometimes it refuses to take the name of the merchant, rewriting it incorrectly. That can be a bit frustrating but its only happened once.

DL

Denise L.

Support service is a problem. Timely response for the queries/issue is missing.

AK

Anagha K.

I hated having to take photos with my phone, then email them to myself, then download and upload. Using an app would have been less time consuming.

AR

Anonymous Reviewer

Overall Rating

Just what we needed

Reviewed 2 years ago

Transcript

Carl B: My name is Carl. I work in the nonprofit sector. I'm a church administrator. We use Zoho Expense,...

AvatarImg
AvatarImg

Puran S.

Virtual Assistant

Outsourcing/Offshoring, 201-500 employees

Review source

Overall Rating

Quite useful tool to track and record company expenses

Reviewed 5 months ago

Transcript

Speaker 1: Hi, I'm Puran. I'm a co-founder I give Zoho expense five out of five, to find more reviews...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Quite useful tool to track and record company expenses

Reviewed a year ago

In overall I just love the Zoho Expense, now I'm able to record my monthly expenses for a company and can mark them reimbursement item that means once approved I will get reimbursed for that expense from a company which is not only helping me but also helping the company in smoothing the whole process of monitoring the expenses and providing reimbursements.

Pros

I have started using Zoho Books initially and gradually I explored other Zoho products as well. In a few days, I got to know about the Zoho Expense and I was like this is the tool I need. It makes my life really easy by offering the easiest way to record my expenses for the company and other employees as well. Once the expenses are recorded in the Zoho Expense, it will directly be shown in the Zoho Books. I just love this feature.

Cons

Well, there are no cons I have noticed but for the unfamiliar person, it might be a little tricky at initial to learn and to use it. But, believe me, the Zoho team will provide any required support to make sure you are having a good experience with their services/tools.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

It Just Works!

Reviewed a month ago

I have a mantra, Simplicity, Clarity & Confidence. Zoho Expense is Simple and easy to learn and use. It provides Clarity on how their system works and all the tools which gives me confidence that, that this one area of our business I do not need to spend too much time or worry about it getting the job done.

Pros

We had previously used Expensify (Ramp) and it worked well I thought until I tried Zoho Expense. It is more user-friendly and consistent in operation. We spend so little time putting together and processing expense reports now that this area of responsibility is an afterthought. I love it because it just works, and it is simple. On top of that Zoho does not send you political emails and social...

Cons

At this point, it is hitting all the areas in an easy and effective way.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Zoho expenses had the ability to be something great but didn't fit my exact needs

Reviewed 2 months ago
Pros

I could see all the potential Zoho expenses had with the ability to integrate with all the other Zoho products and services they provide. Unfortunately that did not help in my situation and I'm not sure if I'll be able to make this software work for me in the future but I will continue to try

Cons

The big con for me is not being able to integrate with many third-party applications or services. They want you to stay inside these Zoho infrastructure of course to make more money but that affects me cuz I have to make so many changes on my end for that to work.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

I love how friendly it is Zoho to new users

Reviewed 2 months ago

There are several positive aspects to this program. Although it is well-designed, some of the functionality is still not entirely functional. I appreciate the user-friendly design and the ease with which expenses can be submitted. The bespoke procedures for approval make it simple to route costs for secondary approvals depending on their monetary worth, saving time and money.

Pros

The pricing of the program is attractive to me because it is competitively priced in comparison to its competitors. I do a lot more for my company now, which is why I switched to a different software package. I feel that this program will be beneficial to someone who is just getting started. The program is incredibly simple to use and has proven to be really beneficial in keeping me organized with my company expenses as well as in keeping me on track with my tax preparation.

Cons

Overall, this is an excellent tool. At first sight, the supplementary papers that are connected to the reports may be disregarded, although this is not a serious cause for concern.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Seems to be Just What We Need

Reviewed a month ago

I definitely like Zoho expense better than QuickBooks. I will continue using this product and look forward to streamlining it with my Zoho books, email, and any other programs that we decide to utilize. Seems like a great solution for our small business.

Pros

I have only used this on a trial basis so far but it's exactly we need - something better than an Excel worksheet and cheaper that QuickBooks. It has allowed us to manage company expenses and I think it will be a great solution once we purchase and integrate it into our systems.

Cons

Using Zoho can be a little confusing at first - nothing major - but the Zoho email program is asking me to verify my email (required to approve some expenses) - which is a Zoho email - and the way that the systems work together is a little confusing - but I am confident that with a couple of tutorials or if I schedule a session with a Zoho rep to walk me through - that I will get the hang of it and enjoy using this product for our small company.

Zoho Expense FAQs and common questions

Q. What type of pricing plans does Zoho Expense offer?

Zoho Expense has the following pricing plans:
Starting from: $5.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Zoho Expense?

Zoho Expense has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Zoho Expense support?

Zoho Expense supports the following languages:
Chinese (Simplified), English, French, German, Italian, Japanese, Portuguese, Spanish


Q. Does Zoho Expense support mobile devices?

Zoho Expense supports the following devices:
Android, iPad, iPhone


Q. Does Zoho Expense offer an API?

Yes, Zoho Expense has an API available for use.


Q. What other apps does Zoho Expense integrate with?

Zoho Expense integrates with the following applications:
PayPal, Zoho People, Dropbox Business, Zoho CRM, QuickBooks Online Advanced, Zoho Docs, OneDrive, Google Workspace, Google Drive, Box, Zoho Books, Dynamics 365, CSG Forte, SAP Business One, Slack, Microsoft 365, Dynamics 365 Business Central, Quickbooks Online, SAP BusinessObjects Business Intelligence, Xero, Evernote Teams, Zoho Invoice, Microsoft Excel


Q. What level of support does Zoho Expense offer?

Zoho Expense offers the following support options:
Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support

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