Zoho Expense Pricing, Features, Reviews & Comparison of Alternatives

Zoho Expense

Expense reports, the easy way.

4.6/5 (476 reviews)

Zoho Expense overview

What is Zoho Expense?

Intuitive dashboard
The intuitive dashboard offers insights on various aspects such as the Unsubmitted and
Submitted reports summary, the amount that is to be reimbursed, number of unreported
expenses, etc. The Analytics section provides exhaustive information about the spending of the company, with reports ranging from Expense Details to Policy Violations.

Automate expense recording
Users can just snap a picture of the receipt, upload it to Zoho Expense, and the auto-scan tool will create an expense automatically. Users can add expenses to reports and submit it to the approvers in a matter of seconds.

Customizable approval
Customized approval flows can be set up, facilitating multiple, non-linear levels of approval.
Spending policies can be configured based on company policies and conditions, along with per diem and mileage rates. Approvers can also find all the reports submitted to them, consolidated under a single tab.

Wide range of integrations
Zoho Expense joins hands with a wide range of applications, across platforms. It closely integrates with the Zoho ecosystem; with apps like Zoho CRM, Zoho Books, Zoho Invoice and Zoho People. It can also be integrated with QuickBooks Online, to take care of your accounting.

Expense reporting on the go
It is tailor-made for all the mobile platforms as well, with the iOS, Android and Windows phone applications.

Pricing models
Zoho Expense has a free plan to add to the monthly and yearly plans.
www.zoho.com

Pricing

Starting from
$2.50/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Chinese (Simplified), French, German, Italian and 3 other languages, Japanese, Portuguese, Spanish
Zoho Expense screenshot: DashboardZoho Expense - Effortless Expense ReportingZoho Expense screenshot: Auto scan receiptsZoho Expense screenshot: Expense creationZoho Expense screenshot: Expense report creationZoho Expense screenshot: Connect corporate cardsZoho Expense screenshot: Customizable approvalZoho Expense screenshot: Custom Policies

Zoho Expense reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.4
  4.6
  4.5
Kevin Williams

Zoho Expense is the Solution to Your Problem for staying on top of Your Expenses

Used weekly for 2+ years
Reviewed 2019-04-19
Review Source: GetApp

Originally, about 2 years ago, I was using QuickBooks for my business and Zoho for CRM, Meetings and other. I did not realize that Zoho offered an Expense product. I really enjoyed my initial experience with Expense and immediatly migrated my database to Zoho. I was actually taking QuickBooks training sessions (at $85 a pop) with our Austin SCORE branch. Zoho has a very rich knowledgebase of trainging on their entire suite. Zoho has posted dozens of training videos on YouTube of which I have personally viewed around 30 of them I believe. I created a favorites folder and tag the Zoho videos for that reason. I have personally never had to call their support-if there is something I am usure of, the YouTube/Zoho combo solves any questions I may have.

Pros
All of the basic user GUI tools and features work flawlessly. I have never once had one of those SalesFarce moments where it took me 3 weeks to figure out the issue why new phone could not capture receipt images and other similar experiences that my associates have had. Really, understanding the operation and navigation was suprisingly intuitive. I really enjoy the aethetics; and compared to the bowl of spaghetti GUI with QuickBooks, I have never found myself in a situation where I obligated to seek out and pay for additional training because I was completely lost. The only people critical of Zoho products are those working for cometitors and folks who have never used any of the products.

Cons
In the past, many products including Expense could be a little light on features and more challenging in large, multi-platform, multi-facility, multi-user implementations. But honestly, think about SalesFarce and another three-dozen or more competitors in that space and find one that is an "everything for everyone" product - they dont exist. Zoho seems to be commited and persistent and building out the feature-set in the entire product suite.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ana Rizo

Zoho Expense is a great tool!!!!

Used monthly for 6-12 months
Reviewed 2019-11-05
Review Source: Capterra

We are very satisfied with the product. We have had good feedback from our clients, who use Zoho to submit their expense reports. They meet the deadlines without any problem. It is an ongoing process that facilitates them with easy ways to edit expenses, attach receipts, and send reports.

Pros
Set-up, implementation and training was simple. Zoho support was all the time helping us to go through all the steps to customize the application according to our needs. It is a friendly user application. Integration with QuickBooks Online was not an issue at all and doesn't need extra software to connect.

Cons
There are some banks that don't facilitate the automatic integration. However, this can be done manually. The statements are uploaded into Zoho without any problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dylan Gordon

Great support, works well!

Used daily for less than 6 months
Reviewed 2020-02-05
Review Source: Capterra

Pros
Questions answered prior to purchase and during setup were answered quickly and comprehensively. Lots of customization and integration options.

Cons
Only allows you to account for reimbursement in a single home currency. Have to manually select tax type and input tax total on expenses vs. having it scanned.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Zoho's Best Expense App

Used daily for free trial
Reviewed 2019-12-11
Review Source: GetApp

Zoho's Expense is overall excellent. I really like this product. I will recommend this product to my friends business. It is simple and easy to use.

Pros
This software removed huddle for businesses. The Auto Scan is the best solution for recording expenses receipts. It is very simple when you have a chance to see the demos.

Cons
The Manual Receipts Entries are the least that I did not like much about this software before the I can switch it to the Auto Scan. However, I really like this product. It will save headache for companies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Lily Creighton

Simple and clean reports

Used daily for 1-2 years
Reviewed 2018-05-30
Review Source: GetApp

Pros
Zoho Expense was a reliable and affordable alternative to services from large companies when it comes to expense reports. The support of their team is always good, and they react quickly. The interface is simple and understandable even for the beginner. Very rich functionality and excellent reports. This gives excellent information to analysts, where their money goes, the cost behavior of different departments and different employees.

Cons
I wish this provided a little more in the area of customization when it comes to employee reports. We would like to be able to put different wage rates and monitor this in the statements. There are also some minor bugs, but I think they will be fixed in the next updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Zoho Expense pricing

Starting from
$2.50/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Free trial of standard plan for 14 days, with no credit card required.

Free plan: $0; 1 user, 5GB receipt storage.

Standard plan: $2.5/month/user(billed annually), unlimited receipt storage and auto scans.

Zoho Expense features

API
Accounting Integration
Accounting Management
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Multi-Currency
Reporting & Statistics
Third Party Integration

Activity Dashboard (179 other apps)
Financial Analysis (112 other apps)
Invoice Management (210 other apps)
Invoice Processing (135 other apps)
Real Time Data (139 other apps)
Workflow Management (130 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Zoho Expense

Key features of Zoho Expense

  • Credit and debit card transaction imports
  • iOS, Android and Windows apps
  • Mileage tracking
  • Multi stage workflow
  • Expense analytics
  • Pin expenses to reports
  • Expense sorting by category
  • Expense merge to avoid duplicate entries
  • Feedback on rejected expense reports
  • Set due dates for approvals
  • Policy violation reports
  • Customized approval process
  • Per diem expenses
  • Multi-currency support
  • Corporate card integration
  • Online reimbursement
  • Custom policies
  • Corporate card reconciliation
  • Integration with Zoho Books
  • Notifications for pending reports
  • Integration with Zoho CRM
  • Customizable reporting preferences
  • Auto scan receipts
  • Daily card transaction import
  • Mobile receipt upload
  • Custom report fields
  • Integrate with Zoho People
View All Features

Benefits

* Digitize your receipts
* No more manual data entry of expenses
* Faster approvals
* Automated reminders for reports
* Set up organizational expensing rules
* Expense on the go with mobile apps
* Better insights into business expenditures
* Integration with Zoho Books: Approved expenses automatically appear in Zoho Books. No more import/export
* Intuitive dashboard
* Real time collaboration between employees
* Customizable approval flows
* Custom policies
* Corporate card integration
* Online reimbursement via ACH (US only)