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CityReporter vs CivicPlus Community Development Comparison (2026)

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Good recommendations?

CityReporter logo

CityReporter

CivicPlus Community Development logo

CivicPlus Community Development

Overview

CityReporter Software streamlines public works with asset tracking, work order management, and digital inspections. Features include real-time reporting, mobile access, scheduling, compliance tools, and citizen self-service portals for efficient, transparent municipal operations.

CivicPlus Community Development is a configurable platform for local governments, simplifying permitting, licensing, code enforcement, planning & zoning, and fire & life safety for better efficiency.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

22

5

4

3

2

1

11

9

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.3

9

5

4

3

2

1

6

2

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

“The ease of use of the questionnaire in the app is great and the support team is some of the most responsive I have ever dealt with.”
ST

Shamair T.

Manager, Risk Management

“Program is easy to use and covers everything we need it to do at a very affordable cost to the municipality.”
HD

Hiram D.

Code Enforcement Officer

“City Reporter is cost effective compared to other digital inspection platforms.”
BD

Bill D.

Development Services Manager

Pros

Not enoughreviews yet

Cons

Not enoughreviews yet

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features82
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Animal Licensing
  • Appointment Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Building Permits
  • Business License
  • Calendar Management
  • Case Management
  • Certification Management
  • Client Portal
  • Code Enforcement
  • Code Maintenance
  • Collaboration Tools
  • Communication Management
  • Complaint Management
  • Compliance Management
  • Contact Management
  • Contract/License Management
  • Contractor Management
  • Customer Database
  • Customer Portal
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Employee Management
  • Equipment Maintenance
  • Equipment Tracking
  • Event Calendar
  • Expiry Notifications
  • Facility Management
  • Fee Management
  • Field Mapping
  • Fixed Asset Management
  • For Government
  • For Municipal Offices
  • Forms Management
  • GIS Integration
  • GPS
  • Geographic Maps
  • Historical Reporting
  • Incident Management
  • Incident Response Checklists
  • Inspection Management
  • Inventory Management
  • Job Management
  • Land Asset Management
  • Land Planning
  • Lease Management
  • License Issuance
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Applications
  • Online Payments
  • Parking Permits
  • Performance Management
  • Performance Metrics
  • Permit Issuance
  • Permit Management
  • Photo Management
  • Planning & Zoning
  • Preventive Maintenance
  • Project Management
  • Property Database
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Recurring Appointments
  • Reminders
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service Request Management
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Training Management
  • User Management
  • Violation Tracking
  • Weed Abatement Control
  • Work Order Creation
  • Work Order Management
  • Workflow Automation
  • Workflow Management
  • Total features90
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Animal Licensing
  • Appointment Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Building Permits
  • Business License
  • Calendar Management
  • Case Management
  • Certification Management
  • Client Portal
  • Code Enforcement
  • Code Maintenance
  • Collaboration Tools
  • Communication Management
  • Complaint Management
  • Compliance Management
  • Contact Management
  • Contract/License Management
  • Contractor Management
  • Customer Database
  • Customer Portal
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Employee Management
  • Equipment Maintenance
  • Equipment Tracking
  • Event Calendar
  • Expiry Notifications
  • Facility Management
  • Fee Management
  • Field Mapping
  • Fixed Asset Management
  • For Government
  • For Municipal Offices
  • Forms Management
  • GIS Integration
  • GPS
  • Geographic Maps
  • Historical Reporting
  • Incident Management
  • Incident Response Checklists
  • Inspection Management
  • Inventory Management
  • Job Management
  • Land Asset Management
  • Land Planning
  • Lease Management
  • License Issuance
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Applications
  • Online Payments
  • Parking Permits
  • Performance Management
  • Performance Metrics
  • Permit Issuance
  • Permit Management
  • Photo Management
  • Planning & Zoning
  • Preventive Maintenance
  • Project Management
  • Property Database
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Recurring Appointments
  • Reminders
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service Request Management
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Training Management
  • User Management
  • Violation Tracking
  • Weed Abatement Control
  • Work Order Creation
  • Work Order Management
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations1
  • Bluebeam Revu
  • Esri ArcGIS
  • Microsoft Outlook
  • Total integrations2
  • Bluebeam Revu
  • Esri ArcGIS
  • Microsoft Outlook