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Civic Review

Permitting and licensing software

Table of Contents

Civic Review - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Civic Review overview

What is Civic Review?

Civic Review is a comprehensive permitting and licensing software designed specifically for government agencies and municipalities. The customizable platform allows users to track a wide range of permits and licenses, including building permits, business licenses, planning and zoning permits, and much more. Civic Review empowers professionals to build out any process or workflow by customizing the system to unique needs and requirements.

Civic Review's features help government agencies streamline application processes, improve efficiency in permit review, and reduce paperwork. The platform's intuitive interface and user-friendly tools enable staff to provide service to customers, with features like an applicant portal that allows residents to check status updates, make online payments, review plans, and more. The system also allows users to schedule and record inspections from the field, send reports, manage renewals, and access responsive support.

Beyond the core permitting and licensing functionality, Civic Review's form builder and workflow editor allow users to customize the system to manage a wide range of other government processes, from special event permits and utility service applications to FOIA request forms and more. With third-party integrations and an API, Civic Review can be incorporated into existing government technology ecosystems.

Key benefits of using Civic Review

• Highly customizable government software that can be tailored to unique workflows and processes without the restrictions of modules

• All-in-one solution for managing a wide range of permits and licenses, including building permits, business licenses, planning and zoning permits, and more

• Streamlines application processes and improves efficiency in permit review, reducing paperwork and providing better service to customers

• Flexible platform allows users to create any process or workflow and empowers to optimize operations

• Offers an applicant portal for status updates, online payments, messaging, and plan reviews, reducing distractions for the staff

Starting price

5400usage based /
per year

Alternatives

with better value for money

Civic Review’s user interface

Ease of use rating:

4.7

(16)

Civic Review reviews

Overall rating

4.7

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.94/10

Rating distribution

Pros

“Love the customer service and continued training that they provide. Outstanding company who cares about their customers.”

Heather N.

Business License Official

“If we have suggestions on things we would like, they want to know and they help however they can. The support is AMAZING and they are so quick to respond.”

Stacy M.

Community Development Director

“Civic Review is modular in many aspects. The ability to filter reviewers is an awesome feature, and the ability to track review timelines so effectively is a gamechanger.”

Jeremy L.

Planner I

Cons

“The reports are a little limited of what you can query.”

Kelly B.

Inspector

“The inspection module can be limited in sorting the permit lists.”

Kelly B.

Inspector

“I never like setting up new software and making sure things "make it over", but even this process was less painful.”

Spencer B.

Assistant City Manager

Who uses Civic Review?

Based on 16 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Government Administration

Use cases

Permit

Civic Review's key features

Most critical features, based on insights from Civic Review users:

Status tracking

4.7

(15)

Approval process control

4.6

(11)

Document management

4.4

(9)

For government

4.7

(9)

Workflow management

4.5

(6)

Forms management

4.5

(6)

All Civic Review features

Features rating:

4.6

(16)

Alerts/Notifications

4.5

(6)

Third-Party integrations

3.7

(3)

Calendar management

4.0

(1)

Electronic signature

3.0

(1)

Customizable reports

4.3

(7)

Automated routing

4.7

(7)

Data import/export

4.5

(4)

Scheduling

4.3

(3)

API

5.0

(2)

Deadline management

4.4

(5)

Mobile access

(0)

Online applications

(0)

Online payments

(0)

Real-Time reporting

(0)

Renewal management

(0)

Reporting & statistics

(0)

Work order management

(0)

Inspection management

(0)

Document storage

(0)

Document review

(0)

Customer portal

(0)

Code enforcement

(0)

Case management

(0)

Business license

(0)

Building permits

(0)

Civic Review alternatives

Civic Review

4.7

(16)

Starting from

5400

Per year

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.9

Customer Support

4.9

GeoCivix

4.8

(18)

visit website

Starting from

1500

Per year

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.5

Customer Support

4.8

PermitFlow

4.6

(8)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.6

Value for Money

4.5

Customer Support

5.0

Cloudpermit

5.0

(1)

visit website

Starting from

6000

Per year

Free trial

Free version

Ease of Use

4.0

Features

5.0

Value for Money

5.0

Customer Support

5.0

Civic Review pricing

Value for money rating:

4.9

(16)

Starting from

5400

Per year

Usage Based

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Civic Review price and value

Value for money rating:

4.9

(16)

To see what individual users think of Civic Review's price and value, check out the review snippets below.

“Love the customer service and continued training that they provide. Outstanding company who cares about their customers.”

Heather N.

Business License Official

“If we have suggestions on things we would like, they want to know and they help however they can. The support is AMAZING and they are so quick to respond.”

Stacy M.

Community Development Director