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Acuitas 3 OmniChannel Edition Logo

Cloud-based eyecare solution for optical retail practices.

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Acuitas 3 OmniChannel Edition - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Acuitas 3 OmniChannel Edition overview

What is Acuitas 3 OmniChannel Edition?

Acuitas 3 is the next generation of practice management software for the eyecare industry. From independent locations to hundreds, Acuitas 3 is configurable to support your business needs. Removing the need for multiple vendors, Acuitas 3 enables your practice to thrive using a single platform. From patient records to eye exam workflows and equipment integrations, to stock management, in-depth analytics powered by Microsoft and beyond, Acuitas 3 gives your optical practice the competitive edge.

As an omnichannel solution, Acuitas 3 enables your optical business to provide a consistent online and in-person patient experience across all channels. A single view of the customer. A single view of your business. A unified framework that allows appointment booking, purchasing, payment, communication and interaction online or in-store.

Acuitas 3 is a modular application, with the option to expand on existing eyecare software functionality as your optical business grows, e.g. adding the advanced CRM module for enhanced patient communication capabilities. Software is not one size fits all, Acuitas 3 evolves with your business.

Starting price


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Acuitas 3 OmniChannel Edition’s user interface

Ease of use rating:

Acuitas 3 OmniChannel Edition reviews

Overall rating

4.4

/5

12

Positive reviews

42

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.42/10
Rating distribution

5

4

3

2

1

5

7

0

0

0

Who uses Acuitas 3 OmniChannel Edition?

Based on 12 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospital & Health Care
Health, Wellness and Fitness
Alternative Medicine
Medical Devices

Use cases

Optometry

Acuitas 3 OmniChannel Edition's key features

Most critical features, based on insights from Acuitas 3 OmniChannel Edition users:

Appointment management
Claims management
Insurance management
HIPAA compliant

All Acuitas 3 OmniChannel Edition features

Features rating:

Appointment management
Claims management
Communication management
Customizable forms
Customizable templates
Data import/export
Electronic payments
Email reminders
EMR/EHR
Forms management
For ophthalmologists
For optometrists
HIPAA compliant
Insurance management
Inventory management
Medication management
Multi-Location
Patient records management
Practice management
Recall Tracking
Records management
Reminders
Reporting & statistics
Revenue management
Scheduling
SMS messaging
Third-Party integrations
Workflow management

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Acuitas 3 OmniChannel Edition integrations (1)

Integrations rated by users

We looked at 12 user reviews to identify which products are mentioned as Acuitas 3 OmniChannel Edition integrations and how users feel about them.

Integration rating: 5.0 (2)

This is essential for invoicing customers.

AZ

Andrew Z.

Operations Manager

Other top integrations

Acuitas 3 OmniChannel Edition support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support

Training options

In Person
Live Online
Webinars
Documentation
Videos

Acuitas 3 OmniChannel Edition FAQs

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