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Namely

4.2
(433)

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All-In-One HR, Payroll, and Benefits Solution

(34)

Namely Pricing, Features, Reviews and Alternatives

Namely FAQs

How do I use Namely?

You can access Namely via cloud and manage your HR tasks via their all-in-one platform.

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How much does Namely cost?

Namely's pricing starts at $15 per month.

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Is Namely a PEO?

No, Namely is not a professional employer organization (PEO). The platform allows users to manage their own HR and people-related tasks and avoid the need for a PEO.

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What is Namely software used for?

Namely offers an all-in-one HR platform that can be used for onboarding, talent management, HR-related analytics and reporting, compliance, payroll, recruiting, benefits administration, and time and attendance.

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How do you use Namely?

The cloud-based platform can be used to manage all HR-related tasks in one place.

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Who are the typical users of Namely?

Namely is designed for midsize businesses with 25-1000 employees.

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Does Namely offer an API?

Yes, Namely offers an API to facilitate custom integrations.

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Namely product overview

What is Namely?

Namely provides modern, intuitive HCM solutions including scalable technology, expert managed payroll and benefits services, and fully comprehensive professional employer services. Backed by a 24-7 customer success team, Namely employs an industry-leading pod support model to help clients anytime they need extra help.

Key benefits of using Namely

Namely is an HR solution for people leaders who want to:

  • Save Time
    Namely helps you eliminate dual entry and manual tasks while freeing up your time to focus on innovative people strategies.

  • Avoid Error
    With a fully integrated platform and a robust risk management solution, you are guaranteed accuracy and can feel confident and up-to-date on compliance.

  • Build Culture
    Namely’s talent and performance management tools help you connect, engage, and develop your workforce from recruit to retire.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    24/7 (Live rep)
    FAQs/Forum

    Training options

    Live Online
    Videos
    Webinars
    Documentation
    In Person

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    Why am I seeing this?

    Namely pricing information

    Value for money

    4.0

    /5

    433

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    Value for money contenders

    Namely features

    Functionality

    4.0

    /5

    433

    Total features

    115

    9 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    Reporting & Statistics
    Self Service Portal
    Third Party Integrations
    Alerts/Notifications
    API
    Customizable Reports

    Functionality contenders

    Namely users reviews

    Overall Rating

    4.2

    /5

    433

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.02/10
    Rating distribution

    5

    4

    3

    2

    1

    219

    130

    38

    28

    18

    Pros
    Namely is the perfect solution for a small business like ours. It has saved me so much time compared to the previous solution we used for HR and payroll.
    For the most part, it is very intuitive and user friendly. Being user friendly makes it easy for me as the admin but more importantly it makes it easy for my employees to navigate.
    Friendly support staff, easy to get set-up, many self-service tools and customizations and always improving. I am very happy with Namely.
    Cons
    You can never get an support, answers, or solutions to urgent issues such as Namely back end payroll system errors. Errors that cost the company thousand of dollars.
    I dislike that I keep having problems in logging into it.
    I just think their customer service format changes frequently and it is confusing sometimes to keep up with their preferred communication etiquette.

    Overall rating contenders

    DZ
    AvatarImg

    David Z.

    Software Engineer

    Information Technology and Services, 11-50 employees

    Review source

    Overall Rating

    Very good software, should add a little more functionality in future releases

    Reviewed 3 years ago

    Transcript

    David Z.: My name's David. I am a software engineer in the audio visual industry, and I would give Namely...

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    Santiago C.

    Education Management, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    As an HRIS Namely is as good as it gets. Works out of the box but it does adapt to your workflows

    Reviewed 6 years ago
    Pros

    As an HRIS Namely is as good as it gets. After using many other platforms in the past, I can say that Namely provides an easy to use platform that works out of the box but offers a great deal of customization to fit your workflows. They are constantly releasing new features and improvements that are visible and useful with a support staff that is always ready to help. Having HRIS, Payroll and Benefits in one place and dedicated client rep and dedicated benefits rep is definetely hard to beat.

    Cons

    Integration between payroll and HRIS is a work in progress that still needs work. I am confident they will continue to improve it moving forward.

    TR
    AvatarImg

    Tess R.

    Information Technology and Services, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    CircleCI<>Namely

    Reviewed 4 years ago

    Our experience with Namely has definitely been tumultuous. We had a very rocky start and it continued to be rocky as the turnover rate was extremely high on their CS team. We had about 6 CSMs within one year. Constant issues with the platform and no resolution in sight. Things are better now and Namely seems to be making great strides towards progress, but still has work to do.

    Pros

    -one source of truth for all employee information - easy to track/request time off -resources tab is helpful for new hires -place to store private employee data -very customizable

    Cons

    -SO many issues in the beginning(especially with workflows and onboarding templates) (ex. when you submit a salary change workflow you have to do two separate workflows for base salary and commission, even though the commission piece is added into the workflow). -can't easily hide legal name from other employees view -tasks tab is pretty much no use to us. When you assign a task to someone there is no way to set reminders or alert you if you have a task overdue. Also, no notification or red flag that says you have incomplete tasks on the homepage.

    Ed
    AvatarImg

    Emily d.

    Health, Wellness and Fitness, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

    Share this review:

    Adequate product for the price

    Reviewed a year ago

    I personally would not partner with Namely in the future, but it worked well enough for the 1 year+ that we had it.

    Pros

    We decided to go with Namely because it worked well with Germany, and we are an international company. It is unfortunately very difficult to find a product that works well in both Germany and US, since Germany is not a 1st tier country (like Spain, France, England). Germany also has very specific compliance and protocols in place. This was a number 1 feature to us, as well as the price point. Namely also had relatively simple reporting, we were always able to get what we needed.

    Cons

    Performance reviews were quite bad (from both an administrative and user standpoint), no ability to plan compensation within the system, difficult to set up work flows and difficult customer service (not able to just chat with someone, needed to email and create a ticket and wait for a response), organization chart was not set up well, work flows were not as simple as they could have been (ie a workflow for managers to be involved when someone was onboarded - had to be entirely manual).

    Vendor response

    Thank you for your review! We really appreciate your feedback. We are disappointed to hear that you feel Namely wasn't the right solution for your company and apologize for your negative experience. We will be sure to relay your feedback and suggestions to our Product team.

    AS
    AvatarImg

    Allison S.

    Computer Software, 201-500 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Highly Recommend

    Reviewed 4 years ago
    Pros

    Namely is easy to use. I highly recommend using all options for a true integrated experience - HRIS, Payroll, Benefits & Time. It has definitely enabled our small People Ops team be able to support our company's rapid growth. It has a great user interface for our employees. Namely is constantly adding new features and improvements, which shows me they are constantly looking to adapt their product to the needs of their customers.

    Cons

    Namely is very much "self-service", which can be great if you have the answers and the knowledge. However, there are some drawbacks with payroll, which can often provide tax & regulatory challenges. Getting a hold of the right person when we have detailed payroll questions, can sometimes be difficult.

    TW
    AvatarImg

    Toni W.

    Telecommunications, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Namely Software

    Reviewed 3 years ago
    Pros

    I love the ability to have all of my onboarding forms in one place. Employees are able to electronically sign and eases the onboarding process.

    Cons

    The feature that I like the least is the benefits process. The last two years I have had problems with registering new employees with the insurance and it seems like I end up doing the registration myself so the employees can get their insurance.

    Vendor response

    Thank you for your review! We really appreciate your feedback and are happy to hear that Namely has been able to offer you onboarding features that best fit your company.

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