Namely Pricing, Features, Reviews & Alternatives

Namely

Engage your Company with Namely's All-in-one HR Solution

4.15/5 (395 reviews)

Namely overview

What is Namely?

Namely is a HRIS (Human Resource Information System) which consolidates all HR and employee needs onto one platform.

Ideally suited to mid-sized and growing organizations, Namely's highly configurable HR platform can be adapted as the needs of your organization change and evolve. Namely’s scalable platform supports anything from local organizations right through to global scale operations. Namely incorporates an employee database, benefits delivery, full-service payroll provision and talent management system.

Namely organizes and delivers your company offerings by taking complete care of employee healthcare provision and insurance. Manage onboarding, monitor existing employees and align goals. The social news feed feature serves as a motivational and collaborative communication tool for your team.

In addition to a full payroll system, benefits administration and talent management features, Namely offers a core HR system comprising employee profiles, organizational charts, time off tracking and approvals, task and document management, along with custom reporting capabilities.

A strong support network, accessible 24/7 is enhanced by a comprehensive learning center. Namely promises easy implementation and a user-friendly interface. In addition to having passed the Standard Grey Box Security Assessment, Namely is in compliance with the TRUSTe’s U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework, storing and protecting your company data.

Namely currently supports clients of varying sizes across the professional services, technology and commerce sectors. The adaptability of the Namely platform however, makes it a suitable choice for any growing organization.
www.namely.com

Pricing

Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
Namely screenshot: Salary HistoryNamely HR Software Product TourNamely screenshot: Company OverviewNamely screenshot: Employee News FeedNamely screenshot: Performance ManagementNamely screenshot: Time Tracking

Namely user reviews

Value for money
Features
Ease of use
Customer support
  4.0
  4.0
  4.2
  4.0
Sanskriti G.

Namely keeps us connected and focused at work.

Used weekly for 2+ years
Reviewed 2020-10-10
Review Source: Capterra

Namely has helped us to manage the workforce, employee retention, understand data and insights within our organization, and keeping us connected in a single package, and we are able to benchmark our productivity, accountability, and credibility in terms of HR. We are able to set time cards, clock-in features at work, as a result, we are able to get optimum results. Managing time-off requests, sick leave(vacation) for employees has been a lot easier, and also the reporting and analytic feature of Namely has helped to keep track of every record at work. Overall, Namely has helped our organization in managing the workforce, employee engagement along with payroll, benefits, and talent management.

Pros
Namely is simply a great platform for HR, Payroll, and benefits management within the organizational framework, as it helps to create better workplaces with varying functionality to adapt in small to mid-size businesses and comply with different regulations at work.

Cons
No particular downsides of the software. Sometimes, I got a problem syncing employee's data to Namely. The API call is not worth handled by the application and keeps me disconnected. Hope this would be solved in the next update.

Response from Namely


Thank you for your review! We really appreciate your feedback and are happy to hear that Namely helps you manage your workforce, keep employees engaged, and build a better workplace.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Anonymous

Great HRIS and Payroll system with many customizable features

Used daily for 1-2 years
Reviewed 2020-08-07
Review Source: Capterra

I and a Namely advocate, I was instrumental in recommending and seeting them up for my business. I just think their customer service format changes frequently and it is confusing sometimes to keep up with their preferred communication etiquette.

Pros
We have a ver detailed and multi step performance review process, Namely allowe dus to build the ratings and concepts for our processes. The abilit ti assign multiplie review writers, the steps of approval and the reminders are all key in our operations.

Cons
Our account contacts and the way we communicate has changed at least 3 times in the past year. Sometimes i feel like there is a push to work with customer service only in their prefered way, if you send an e-mail instead of a case or if you mark something urgent that they don't think is urgent.

Response from Namely


Thank you for your review! We really appreciate your feedback and are happy to hear that you find our platform to be super customizable, especially when it comes to performance reviews.

As for customer support, we truly apologize for your experience. We are confident that our new Pod Service Model and the Namely Help Community will enhance clients' overall experiences going forward.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Darlene O.

Namely Product Review

Used daily for 2+ years
Reviewed 2021-03-30
Review Source: Capterra

My overall experience has been very positive. They have an updated customer service center that provides you with related articles to your question which is very helpful. The customer service reps are usually pretty timely and are always very nice and polite.

Pros
What I like most is the ease of use for our employees. It is a very intuitive system to use and an employee's profile, performance management, PTO and onboarding tasks are visible to them.

Cons
What I like least about this software is that we have brought up questions, multiple times, about performance management system generated responses that do not make sense and they have never been fixed. You will receive an email that says "your approval required" even though the text below it says the review is incomplete.

Response from Namely


Thank you for your review! We really appreciate your feedback and are happy to hear that you find our platform easy to use. We are also excited to hear that you have enjoyed working with our new Pod Service Model, as it has been designed to enhance clients' overall experiences.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Shannon S.

SOOOOO FRUSTRATING!!!!!

Used daily for 1-2 years
Reviewed 2019-03-05
Review Source: Software Advice

TERRIBLE!!! AWFUL!!! TOTAL NEGATIVE EXPERIENCE!!! My husband's employer (he is a Network Engineer) recently came on board with Namely, too. They are an international company with several branches. We talk at night about the nightmares this product creates. The service is so bad with Namely that staff comes to their IT department to try and find workarounds. For HR we are contemplating going back to paper because even though that's a pain, at least you don't have the irritation of paper not working!!!!!!

Pros
It's like Facebook so it makes it familiar and user friendly to those who have Facebook accounts.

Cons
1. Every time I go to onboard a new hire there is a client-wide issue with the system and it's with "Engineering" to fix. 2. You don't receive communication on when there are client-wide system issues or when they are fixed. You just have to keep inputting the same information over and over until the one time you click and it miraculously works! 3. The migration from one system to Namely has taken from October 10, 2018 until present (3/5/19) to complete. The implementation team is genuinely nice, however, they do not answer your questions, respond correctly (if at all to emails), voicemails and you get a lot of "unfortunately the system does not do that..." during and after the time you've purchased the system. The Sales Team way over promises and the Implementation and Support Teams way under deliver in service. Truly one of the worst beatings I've experienced and I've been in HR for over 11 years and have done numerous system migrations. 4. Deductions are made and you don't know if the funds were transferred electronically to HSA's or to the Attorney General's office for child support payments until an employee contacts you with an issue. 5. I'm ending here by saying..... SAVE YOUR NERVES AND DOLLARS AND DO NOT PURCHASE THIS PRODUCT!!!!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Asher P.

Great All in One System for SMBs!

Used daily for 2+ years
Reviewed 2021-02-10
Review Source: Capterra

Friendly support staff, easy to get set-up, many self-service tools and customizations and always improving. I am very happy with Namely.

Pros
Easy to use, modern interface with many customizations. Excellent Onboarding tools with e-signatures that create a great first impression with new hires. Integrates with our ATS

Cons
Some features could be a little more polished, but none of it critical.

Response from Namely


Thank you for your review! We really appreciate your feedback and look forward to continue enhancing our platform to continue giving you the functions and flexibility that fit your company needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Namely pricing

Contact Namely for pricing details.

Namely features

API
Activity Dashboard
Applicant Tracking
Data Import/Export
Employee Database
Employee Management
Employee Profiles
Performance Management
Reporting & Statistics
Reporting/Analytics
Search/Filter
Self Service Portal
Third Party Integrations
Training Management

Alerts/Notifications (584 other apps)
Assessment Management (428 other apps)
Collaboration Tools (387 other apps)
Customizable Branding (387 other apps)
Mobile Access (477 other apps)
Recruitment Management (430 other apps)

Videos and tutorials

Additional information for Namely

Key features of Namely

  • Benefits provision, management & administration
  • Time-off & attendance tracking
  • Social news feed
  • Employee onboarding
  • Goal setting & tracking
  • Custom, real-time report generation
  • Employee profiles
  • Payroll reporting
  • 3rd party integrations
  • Employee feedback surveys
View All Features

Benefits

With Namely, you can evaluate all of your HR, payroll, employee benefits and employee performance data in one place and this can be done from anywhere, on any device.

The permissions engine built into Namely allows for your organization to configure the platform to your own needs. As your company evolves and its needs change, the platform can be updated.

Namely automatically calculates, deposits, and files your local, state, and federal payroll taxes helping you to stay in compliance with ever-changing regulations.

Namely prioritizes the protection of your company and employee data by complying with some of the most globally recognized privacy certification programs in the industry.

Namely assigns every client a dedicated account manager and offers access to a 24/7 support team and comprehensive learning center.