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Namely
5
222
4
130
3
40
2
29
1
18
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-In-One HR, Payroll, and Benefits Solution
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Namely - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
Namely overview
Based on 439 verified user reviews
What is Namely?
By industry, Namely reviewers are most commonly professionals in computer software (25%). The most frequent use case for Namely cited by reviewers is human resources (71% of reviewers).
What do users say about Namely pricing?
Some users report that Namely offers affordable pricing and good value, with useful features included. However, some reviewers feel it is expensive for smaller organizations, and they indicate concerns about hidden fees and the overall cost-benefit ratio.
Starting price
Alternatives
with better value for money
Pros & Cons
Employee Payroll
Onboarding Process
Reporting
Navigation
Request Management
Frequent technical problems
Do you work for Namely? Manage this product listing
Namely’s user interface
Namely reviews
Overall rating
4.2
/5
439
Positive reviews
69
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.69/10
5
4
3
2
1
222
130
40
29
18
David J.
Team Lead Market Insights
David J.
Team Lead Market Insights

Tyra O.
People Operations Specialist II

Tyra O.
People Operations Specialist II
George P.
Talent and Payroll Specialist
George P.
Talent and Payroll Specialist
Who uses Namely?
Based on 439 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Namely's key features
Most critical features, based on insights from Namely users:
All Namely features
Features rating:
Namely alternatives
Namely integrations (46)
Integrations rated by users
We looked at 439 user reviews to identify which products are mentioned as Namely integrations and how users feel about them.
Integration rating: 2.5 (3)
Integration rating: 4.0 (2)
Integration rating: 5.0 (2)
“While Okta centralizes company single sign-on, Google Cloud's native Identity-Aware Proxy handles fine-grained project IAM controls independently for developers.”
Estrella A.
Software Engineer
Integration rating: 5.0 (2)
Integration rating: 2.0 (2)
“This integration has made the assessment process so much smoother.”
“The integration with GH is important because its our ATS system.”
Ashlee H.
Talent Acquisition Manager
Other top integrations
Namely customer support
What do users say about Namely customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Namely customer support.
A fair number of users highlight Namely's fast response times and proactive, attentive support staff.
Multiple users appreciate having dedicated account managers and knowledgeable reps who assist with a wide range of issues.
A portion of users report inconsistent support quality, with slow response times and difficulty reaching knowledgeable staff.
Multiple users mention frequent changes to support structure and lack of dedicated reps, leading to confusion and frustration.
Support options
Training options
To see what individual users say about Namely's customer support, check out the review snippets below.
“Tiered pricing gatekeeps additional/needed services.”
Ryan M.
Owner
“Good tool, easy to configure and simple to use, with excellent features and very responsive customer service.”
Frusquin Y.
Project Manager
“Their support said it didn't exist.”
Andrew F.
Head of People and Culture
Namely FAQs
Namely has the following typical customers:
Mid-size Business, Large Enterprises, Small Business
These products have better value for money
Q. What is Namely used for?
Namely provides modern, intuitive HCM solutions including scalable technology, expert-managed payroll and benefits services, and fully comprehensive professional employer services. Backed by a 24-7 customer success team, Namely employs an industry-leading pod support model to help clients anytime they need extra help. Namely Now offers small businesses an HCM including payroll and HR at a budget-conscious price. For growing companies, we have Namely Plus which includes payroll and HR, talent, time, and other tools to engage and enrich their employees. Namely offers Namely Plus People, including managed Payroll and Benefits, for companies looking to free up more time internally for strategy. For the business that wants to expand while minimizing risk and liability, our white-glove comprehensive PEO solution is Namely Complete.
Q. Does Namely support mobile devices?
Namely supports the following devices:
iPhone, Android
Q. What level of support does Namely offer?
Namely offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), FAQs/Forum




























































