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Namely
All-In-One HR, Payroll, and Benefits Solution
(34)
Is Namely a PEO?
What is Namely software used for?
How do you use Namely?
Who are the typical users of Namely?
Namely provides modern, intuitive HCM solutions including scalable technology, expert managed payroll and benefits services, and fully comprehensive professional employer services. Backed by a 24-7 customer success team, Namely employs an industry-leading pod support model to help clients anytime they need extra help.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
No pricing info
Value for money
4.0
/5
433
Starting from
No pricing info
Value for money contenders
Functionality
4.0
/5
433
Total features
115
9 categories
Functionality contenders
Overall Rating
4.2
/5
433
Positive reviews
219
130
38
28
18
Overall rating contenders
David Z.
Software Engineer
Information Technology and Services, 11-50 employees
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Transcript
David Z.: My name's David. I am a software engineer in the audio visual industry, and I would give Namely...
Santiago C.
Education Management, 51-200 employees
Used daily for 2+ years
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As an HRIS Namely is as good as it gets. After using many other platforms in the past, I can say that Namely provides an easy to use platform that works out of the box but offers a great deal of customization to fit your workflows. They are constantly releasing new features and improvements that are visible and useful with a support staff that is always ready to help. Having HRIS, Payroll and Benefits in one place and dedicated client rep and dedicated benefits rep is definetely hard to beat.
Integration between payroll and HRIS is a work in progress that still needs work. I am confident they will continue to improve it moving forward.
Tess R.
Information Technology and Services, 51-200 employees
Used daily for 1-2 years
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Our experience with Namely has definitely been tumultuous. We had a very rocky start and it continued to be rocky as the turnover rate was extremely high on their CS team. We had about 6 CSMs within one year. Constant issues with the platform and no resolution in sight. Things are better now and Namely seems to be making great strides towards progress, but still has work to do.
-one source of truth for all employee information - easy to track/request time off -resources tab is helpful for new hires -place to store private employee data -very customizable
-SO many issues in the beginning(especially with workflows and onboarding templates) (ex. when you submit a salary change workflow you have to do two separate workflows for base salary and commission, even though the commission piece is added into the workflow). -can't easily hide legal name from other employees view -tasks tab is pretty much no use to us. When you assign a task to someone there is no way to set reminders or alert you if you have a task overdue. Also, no notification or red flag that says you have incomplete tasks on the homepage.
Emily d.
Health, Wellness and Fitness, 51-200 employees
Used daily for 1-2 years
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I personally would not partner with Namely in the future, but it worked well enough for the 1 year+ that we had it.
We decided to go with Namely because it worked well with Germany, and we are an international company. It is unfortunately very difficult to find a product that works well in both Germany and US, since Germany is not a 1st tier country (like Spain, France, England). Germany also has very specific compliance and protocols in place. This was a number 1 feature to us, as well as the price point. Namely also had relatively simple reporting, we were always able to get what we needed.
Performance reviews were quite bad (from both an administrative and user standpoint), no ability to plan compensation within the system, difficult to set up work flows and difficult customer service (not able to just chat with someone, needed to email and create a ticket and wait for a response), organization chart was not set up well, work flows were not as simple as they could have been (ie a workflow for managers to be involved when someone was onboarded - had to be entirely manual).
Thank you for your review! We really appreciate your feedback. We are disappointed to hear that you feel Namely wasn't the right solution for your company and apologize for your negative experience. We will be sure to relay your feedback and suggestions to our Product team.
Allison S.
Computer Software, 201-500 employees
Used daily for 2+ years
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Namely is easy to use. I highly recommend using all options for a true integrated experience - HRIS, Payroll, Benefits & Time. It has definitely enabled our small People Ops team be able to support our company's rapid growth. It has a great user interface for our employees. Namely is constantly adding new features and improvements, which shows me they are constantly looking to adapt their product to the needs of their customers.
Namely is very much "self-service", which can be great if you have the answers and the knowledge. However, there are some drawbacks with payroll, which can often provide tax & regulatory challenges. Getting a hold of the right person when we have detailed payroll questions, can sometimes be difficult.
Toni W.
Telecommunications, 11-50 employees
Used daily for 1-2 years
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I love the ability to have all of my onboarding forms in one place. Employees are able to electronically sign and eases the onboarding process.
The feature that I like the least is the benefits process. The last two years I have had problems with registering new employees with the insurance and it seems like I end up doing the registration myself so the employees can get their insurance.
Thank you for your review! We really appreciate your feedback and are happy to hear that Namely has been able to offer you onboarding features that best fit your company.