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Namely Logo

All-In-One HR, Payroll, and Benefits Solution

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Namely - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Namely overview

Based on 439 verified user reviews

What is Namely?

By industry, Namely reviewers are most commonly professionals in computer software (25%). The most frequent use case for Namely cited by reviewers is human resources (71% of reviewers).

What do users say about Namely pricing?

Some users report that Namely offers affordable pricing and good value, with useful features included. However, some reviewers feel it is expensive for smaller organizations, and they indicate concerns about hidden fees and the overall cost-benefit ratio.

Starting price

Alternatives

with better value for money


Pros & Cons

Employee Payroll

Onboarding Process

Reporting

Navigation

Request Management

Frequent technical problems

Do you work for Namely? Manage this product listing

Namely’s user interface

Ease of use rating:

Namely reviews

Overall rating

4.2

/5

439

Positive reviews

69

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.69/10
Rating distribution

5

4

3

2

1

222

130

40

29

18

Pros
“My top choice because it provides all our basic HR needs including, payroll, benefits administration, time tracking, record keeping and recruiting.”
DJ

David J.

Team Lead Market Insights

“Namely also impressed me with its modern, no-frills interface which made it easy to complete HR tasks like running payroll or requesting feedback with a few clicks.”
DJ

David J.

Team Lead Market Insights

“I liked that Namely allowed us to extract our raw data.”
Verified reviewer profile picture

Tyra O.

People Operations Specialist II

Cons
“Namely was not the most intuitive tool to use.”
Verified reviewer profile picture

Tyra O.

People Operations Specialist II

“However, it lacks usability and isn't that user friendly which can be problematic for navigation and understanding for employees.”
GP

George P.

Talent and Payroll Specialist

“Slow & doesn't have much integration with other platforms.”
GP

George P.

Talent and Payroll Specialist

Who uses Namely?

Based on 439 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Computer Software
Human Resources
Construction
E-Learning
Others

Use cases

Human Resources
Onboarding
Employee Engagement
Payroll
Talent Management

Namely's key features

Most critical features, based on insights from Namely users:

Performance management
Benefits management
Payroll management
Compensation management
Onboarding
Time & attendance
Applicant tracking
Employee management

All Namely features

Features rating:

360 degree feedback
401(k) tracking
ACA reporting
Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Applicant tracking
Approval process control
Assessment management
Attendance management
Attendance tracking
Audit management
Benchmarking
Benefits administration outsourcing
Benefits dashboard
Benefits management
Calendar management
Candidate profiles
Candidate tracking
Check printing
Clock in/out
COBRA administration
Compensation management
Competency management
Compliance management
Compliance tracking
Configurable workflow
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Dashboard
Data import/export
Deduction management
Direct deposit
Disability insurance administration
Document management
Document storage
Electronic forms
Electronic signature
Employee benefits administration
Employee database
Employee engagement
Employee handbook
Employee management
Employee onboarding
Employee portal
Employee profiles
Employee recognition
Employee self service
Employee time tracking
Feedback management
FMLA administration
For accountants
For small businesses
Goal management
Goal setting/tracking
Health insurance administration
HIPAA compliant
HR management
HSA/FSA administration
Individual development plans
Job description management
Job posting
Learning & development
Leave tracking
Life insurance administration
Mobile access
Mobile app
Multi-Country
Multi-State
Negative feedback management
Offboarding
Onboarding
Ongoing performance tracking
Online benefits enrollment
Orientation workflow management
Payroll management
Payroll outsourcing
Payroll reporting
Peer appraisals
Performance appraisal
Performance management
Performance metrics
Performance review management
Provider management
Pulse surveys
Question library
Real-Time data
Real-Time reporting
Recruitment management
Reminders
Reporting/Analytics
Reporting & statistics
Retirement plan management
Review cycle tracking
Role-Based permissions
Search/Filter
Self assessment
Self service portal
Sick leave tracking
Skills assessment
Surveys & feedback
Task management
Tax compliance
Third-Party integrations
Time & attendance
Time off management
Time off requests
Timesheet management
Time tracking
Training management
Trend analysis
Vacation/Leave tracking
W-2 preparation
Wage garnishment
Weighted performance measures
Workflow management

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Namely integrations (46)

Integrations rated by users

We looked at 439 user reviews to identify which products are mentioned as Namely integrations and how users feel about them.

Lever logo
Lever

Integration rating: 2.5 (3)

Integration rating: 4.0 (2)

Integration rating: 5.0 (2)

While Okta centralizes company single sign-on, Google Cloud's native Identity-Aware Proxy handles fine-grained project IAM controls independently for developers.

EA

Estrella A.

Software Engineer

JazzHR logo
JazzHR

Integration rating: 5.0 (2)

Greenhouse logo
Greenhouse

Integration rating: 2.0 (2)

This integration has made the assessment process so much smoother.

The integration with GH is important because its our ATS system.

AH

Ashlee H.

Talent Acquisition Manager

1/2

Namely customer support

What do users say about Namely customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Namely customer support.

A fair number of users highlight Namely's fast response times and proactive, attentive support staff.

Multiple users appreciate having dedicated account managers and knowledgeable reps who assist with a wide range of issues.

A portion of users report inconsistent support quality, with slow response times and difficulty reaching knowledgeable staff.

Multiple users mention frequent changes to support structure and lack of dedicated reps, leading to confusion and frustration.

Support options

Email/help desk
Phone support
Knowledge base
24/7 (live rep)
Faqs/forum

Training options

Live online
Videos
Webinars
Documentation
In person

To see what individual users say about Namely's customer support, check out the review snippets below.

“Tiered pricing gatekeeps additional/needed services.”

RM

Ryan M.

Owner

“Good tool, easy to configure and simple to use, with excellent features and very responsive customer service.”

FY

Frusquin Y.

Project Manager

“Their support said it didn't exist.”

AF

Andrew F.

Head of People and Culture

Namely FAQs

Q. Who are the typical users of Namely?

Namely has the following typical customers:
Mid-size Business, Large Enterprises, Small Business

These products have better value for money


Q. What is Namely used for?

Namely provides modern, intuitive HCM solutions including scalable technology, expert-managed payroll and benefits services, and fully comprehensive professional employer services. Backed by a 24-7 customer success team, Namely employs an industry-leading pod support model to help clients anytime they need extra help. Namely Now offers small businesses an HCM including payroll and HR at a budget-conscious price. For growing companies, we have Namely Plus which includes payroll and HR, talent, time, and other tools to engage and enrich their employees. Namely offers Namely Plus People, including managed Payroll and Benefits, for companies looking to free up more time internally for strategy. For the business that wants to expand while minimizing risk and liability, our white-glove comprehensive PEO solution is Namely Complete.


Q. Does Namely support mobile devices?

Namely supports the following devices:
iPhone, Android


Q. What level of support does Namely offer?

Namely offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), FAQs/Forum

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