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Adit vs Open Dental Comparison (2026)

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Adit

Open Dental

Overview

Adit is an AI-powered practice management software platform designed for dental, optometry, chiropractic, and orthodontic practices. The platform centralizes communication tools including voice, texting, email, internal chat, and eFax, while streamlining operations through digital forms, online scheduling, automated reminders, and insurance verifications. It features AI Call Intelligence that analyzes calls to recover missed bookings and an AI Front Desk agent that handles after-hours calls.

Open Dental is a powerful practice management software that is suitable for single offices or multi-clinic locations. It includes appointment management, charting and treatment planning, x-ray capabilities, a 3D Graphical Tooth Chart, custom reporting, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

399

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

304

258

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

4.6

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

Pros

“The different tabs helps make it more organized for our job,helps us see the billing balances on our patients, support is easy to access and fast having the app on my mobile phone makes things easy out of work I can schedule any patient after hours”

Angela R.

Sales Representative

“Patients love the convenience of online scheduling, text communication, and easy payment options, while our staff spends less time on administrative tasks and more time focusing on patient care.”

Jennifer H.

Front desk

“From automated reminders and online forms to phone services and call tracking, every feature has helped our office save time and stay organized.”

Cynthia T.

Office manager

Pros

“It is user-friendly, reliable, and offers all the tools needed to manage patients, appointments, treatment plans, billing, and reporting in one place.”

Diva C.

office director

“The software has helped our practice stay organized and operate more efficiently by streamlining patient management, scheduling, billing, and treatment planning.”

Diva C.

office director

“I would recommend Open Dental to other dental practices looking for a comprehensive practice management solution.”

Diva C.

office director

Cons

“The icons are not labeled which makes it difficult for some of the staff to navigate if they are not familiar with where things are located in Adit.”

Deb B.

Office Administrator

“We signed up in May 2025 and ended up canceling by October 2025 after submitting more than 30 support tickets. Despite countless calls and follow-ups, the same issues kept reoccurring, and support was slow to respond or failed to resolve anything long-term.”

Kelly S.

Manager

“Customer support response times were inconsistent, and resolving technical issues sometimes took longer than expected.”

Peyman F.

Owner

Cons

“I feel as though it's not used as widely in offices as some other patient management software programs, so many new hires require training on Open Dental before beginning their positions”

Julie S.

Owner

“Any tracking is done with manual queries which can be very unfriendly to end user.”

Ryszard W.

Manager Owner

“It simply lacks feature to assure no patients is left behind.”

Ryszard W.

Manager Owner