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Open Dental
5
68
4
12
3
3
2
3
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Quality Software for Dental Offices.
Table of Contents
Is this product right for your business?
Find out with a
Open Dental - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
Open Dental overview
What is Open Dental?
Open Dental is a powerful practice management software that is suitable for single offices or multi-clinic locations.
Schedule and manage appointments using the Appointments Module. In addition to the seven modules, Open Dental offers robust customized reporting, eServices for patient communication (e.g., 2-way texting, online scheduling, mobile access, etc.), patient forms that can be tailored to the practice and filled digitally additional third-party integrations, and so much more.
Starting price
Alternatives
with better value for money
Open Dental’s user interface
Open Dental review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about Open Dental?
Users say Open Dental is user-friendly, highly customizable, and easy to navigate for various dental office roles. They find it efficient for managing appointments, patient records, billing, and treatment plans, and appreciate its robust dental practice management features and affordable cost. They report that it adapts well to different office workflows and integrates with other software. Some mention the interface looks outdated and note occasional usability frustrations, especially when switching from other systems.
Reviewers indicate customer support is responsive, knowledgeable, and accessible through multiple channels, making it easy to resolve issues. They feel the learning curve is manageable, with training resources available and most staff adapting quickly.
Select to learn more
Who uses Open Dental?
Based on 88 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Open Dental's key features
Most critical features, based on insights from Open Dental users:
All Open Dental features
Features rating:
Open Dental alternatives
Open Dental
Starting from
No pricing info
ABELDent
Starting from
10
Per month
iDentalSoft
Starting from
295
Per month
Curve Dental
Starting from
No pricing info
Open Dental pricing
Value for money rating:
Starting from
No pricing info
User opinions about Open Dental price and value
Value for money rating:
To see what individual users think of Open Dental's price and value, check out the review snippets below.
Diva C.
office director
Diva C.
office director
Open Dental integrations (5)
Integrations rated by users
We looked at 88 user reviews to identify which products are mentioned as Open Dental integrations and how users feel about them.
Integration rating: 5.0 (4)
“All the information from labor request in quotes.”
Diego T.
Director of Operations
Integration rating: 4.7 (4)
“Phone and paperwork, patient payments”
“Eaglesoft and Dental intelligence used to work together great, but stopped communicating properly and we were never able to resolve this. I do believe this problem was caused by DI and NOT be Eaglesoft.”
Brittany B.
Office manager
Integration rating: 5.0 (4)
“Adit allows us to use our office phone number whereas ChiroTouch Engage creates a new phone number to text from. Adit also allows us to receive messages in app to our cell phones so we are never missing calls/texts”
Kenneth B.
MGR
Integration rating: 4.3 (3)
“This is how we take our bonescans and panoramic images”
“They don't work together at all. Carestream is for imaging, like Xrays”
Gina B.
Patient Acquisition Specialist
Integration rating: 4.7 (3)
“We could always copy and paste text conversations, but Weave allows text-writeback which has been a gamechanger for saving time.”
“Weave provides our internet phone service.”
Rebecca B.
Administrative Assistant
Open Dental customer support
What do users say about Open Dental customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Open Dental customer support.
Widespread user sentiment highlights fast, friendly, and highly effective customer support that resolves issues quickly.
A significant portion of users appreciate the multiple easy ways to reach support and the knowledgeable, helpful staff.
A minority of users mention occasional inaccurate advice from support or dissatisfaction with the monthly support fee.
Support options
Training options
To see what individual users say about Open Dental's customer support, check out the review snippets below.
“Soooo easy to use and if I cant find something I can quickly reach out to support for help”
Jennifer W.
Office Manager
“Best of all, their customer service is easily reachable by several different options and is fast and fantastic.”
Michelle K.
Financial Coordinator
Open Dental FAQs
Open Dental has the following typical customers:
Small Business, Large Enterprises, Freelancers, Mid-size Business
These products have better value for money
Q. What level of support does Open Dental offer?
Open Dental offers the following support options:
Chat, Phone Support, Email/Help Desk, FAQs/Forum
