Amazing Charts Pricing, Features, Reviews & Comparison of Alternatives

Amazing Charts

Electronic health records (EHR) and practice management

3.71/5 (89 reviews)

Amazing Charts overview

What is Amazing Charts?

Amazing Charts is an electronic health record system created to manage office flow, send secure messages and access patient information. Doctors using this solution are provided with everything they need to run a practice including charting, scheduling, intra-office messaging, and prescribing. Data is securely stored yet easily accessible from anywhere with an internet connection using a PC, Mac, or mobile device.

Amazing Charts enables doctors to quickly pull patient charts as well as document medical encounters during a patient visit. Users can also easily schedule visits using a simple drag and drop system. Doctors can utilize the comprehensive library of pre-built templates for adding patient information or create customized templates for quick data entry.

Doctors can enter and trend patients’ vital signs and generate visual graphs as well as add pictures and illustrations to provide more detailed documentation. Users can search the database by diagnosis as well as select previous diagnosis from a list.

Amazing Charts enables doctors to prescribe medications electronically with the ‘quick script writer’ that displays options for take, route, frequency, duration and number. This feature also includes interaction checking, formulary information, patient drug history and electronic transmission to US pharmacies.

Staff members and providers can communicate securely through Amazing Charts using the messaging system, enabling users to instantly review messages and refill medications with automatic database updates.
amazingcharts.com

Pricing

Starting from
$39/month
Pricing options
One time license
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Supported languages

English
Amazing Charts screenshot: 'Schedule an office visit with simple 'drag and drop' using Amazing Charts3 minute demo - Amazing Charts EHRAmazing Charts screenshot: Amazing charts has a library of pre-built templates facilitating the documentation of any medical encounterAmazing Charts screenshot: Doctors can create custom templates for adding patient information with Amazing ChartsAmazing Charts screenshot: Doctors can add pictures or illustrations as well as draw on them for more detailed documentationAmazing Charts screenshot: Users are able to enter, graph, and trend vital signs with Amazing ChartsAmazing Charts screenshot: Doctors can electronically prescribe medications and include interaction checking and view patient drug historyAmazing Charts screenshot: Amazing Charts enables doctors to view a comprehensive drug patient drug historyAmazing Charts screenshot: Amazing Charts provides secure messaging that makes it simple to send and receive messages among staffAmazing Charts screenshot: Quickly find patients meeting specific criteria with Amazing ChartsAmazing Charts screenshot: View a patient checkpoint accesible directly from the chart with Amazing Charts

Amazing Charts reviews

Value for money
Features
Ease of use
Customer support
  4.0
  3.6
  4.0
  3.3
David Yablonski

Affordable, reliable, easy to use EHR

Used daily for 2+ years
Reviewed 2019-08-10
Review Source: Capterra

Experience is Amazing! No pun intended. It is affordable and runs great. I have installed it at two offices already.

Pros
Cost. Simplicity. Easy to train new employees on it. Ability to run it off of a local server. Chart flow is smooth.

Cons
Nothing Negative to say about the software. But the gaurdian angel support has lost its touch since being bought out. We don't need the support unless issue with licences occur,but the support lacks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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maher nana

Loved it but became very pricy

Used daily for 2+ years
Reviewed 2017-03-15
Review Source: Capterra

I have been using AC for more than 3 years, It made my life beautiful. The problem is that any functionality you need to use (Like patient portal, electronic labs requests, e-prescriptions) is an additional cost to your subscription. I pay $$$$ for the certificate but I have to pay for the customer service another $$$$, now , for patients portal $110 per month , for narcotics e- prescriptions $$$ , for lab corp $$$, for Quest $$$ , lately they called me trying to sell me CCM (chronic care management) , usually we collect on average $$ per patient per month, AC wants to charge me $$ per patient per month. My nurse practitioner have to subscribe as a FULL user which double the price. As for online access, they charge $$ per user per month for our staff, so I have 2 front desk, 1 back desk, 1 MA , 1 manager , 1 Biller , 1 doctor and 1 ARNP , total users of 8 equal to $$$ per month THIS IS A RIP OFF I love it but I can't keep up with their greed. time to change

Pros
easy to use

Cons
very expensive

Response from Amazing Charts


Dr. Nana, we are sorry you feel that costs have increased, but the reality is that Amazing Charts is one the most affordable EHR solutions.

We must correct a few inaccuracies. A few of the costs you describe are for extra functionality, which you chose to add. The Patient Portal required for MU is included; you are paying for a more robust portal from Updox. eRx is included; any costs for EPCS are paid to a third party. All EHR vendors charge fees for interfaces, and our costs are competitive. There is a one-time fee of $750 per interface (often covered by the lab), and annual maintenance of $150 per interface, with discounts for multiple interfaces,

You paid $1,200 once for a lifetime license. You pay $1,195 annually for service, support, and upgrades. An NP is a level-one provider if they sign-off charts and prescribe.

Dr. Nana, we encourage you to shop around and compare prices for everything you get today. Amazing Charts will be your most affordable choice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Rebecca Haynes

No ability to access medical records after our Physician passed away.

Used weekly for 2+ years
Reviewed 2020-06-30
Review Source: Software Advice

We were always pleased with Amazing charts. The fee per Physician was reasonable BUT....after our physician died suddenly we never hired another MD. So we never paid any future physician fees. Our system crashed after a severe storm and we called for help installing the program on another computer. We found out we had to pay $450.00 an hour to do so, reluctantly we did. The program worked maybe a month or two and again we had problems again with the SQL server, i complained and again your IT department did help us for free to fix it as the problem was on your end not ours. Within weeks we again got messages that we could not access Amazing charts. At this point our IT guy again texted your IT department and again they worked on it, it seems the problem was that Amazing charts was backing several times a day and caused us to run out of storage. ( Mind you, we have only used Amazing charts to retrieve records at requests of past patients and or Attorneys. for almost 3 years ) So your tech supposedly fixed the constant baking up. Well a week later we tried to use Amazing charts to retrieve records for another attorney and again WE CAN'T because Amazing charts is backing up at least 8-10 times a day. We called and complained and we are being told that we have to pay $450.00 an hour for your Tech Dept to again try to fix this problem. This is a problem within Amazing charts. But because we no longer pay for the physician fee we no longer have service. I NEED ACCESS!

Pros
easy to use

Cons
Support after our Doctor died!!!!! NO SUPPORT

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Deborah Adams Wingate

13 year USER - Very Discouraged

Used daily for 2+ years
Reviewed 2020-02-10
Review Source: GetApp

I have been using Amazing Charts since 2007. User-friendly, easy to navigate and operate. Horrible customer service availability. If you have a problem with an upgrade - you are charged again for support training. Why is that not part of the support we pay for?

Pros
Fairly user friendly. Like the chart layout.

Cons
Cost has become an issue for a small practice. We pay (1) for the certificate, (2) for the customer service, (3) for patients portal, (4) for narcotics e- prescriptions. We pay annually per provider whether they work 1 day a month or 30 days a month, for service, support, and upgrades. Now they are tagging on taxes for these services. Nine times out of ten we can not reach support (worse since Pri-Med took over) and usually have to leave a message, it takes several days to receive a response and if the caller is not available, support leaves a message with no direct call back line and so when calling back, we start the process again. Customer support is slow and not adequate for people who do not have in house IT support. WHY should support be MANDATORY??? In messaging if you switch screens you lose what was typed why can't the message stay intact until you are finished sending. System frequently freezes when in a chart causing you to need to reboot.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Brian Stipanuk

We've been happy with Amzaing Charts

Reviewed 2016-07-10
Review Source: Software Advice

Pros
This emr has a few very nice selling points. By far, the first is the price. We are a solo practice and I spent a year listening to emr presentations before settling on AC. That was in 2009. There were no emrs that could even come close to AC's cost and still provide the same features and support. I occasionally provide training at other offices in our area that have AC. All of my feedback in the last 5 years has been that these AC offices are able to just about anything those as those that forked out 10 or 20 times more for an emr. The Decision Support feature is fantastic. It is an editable tracking area that we use for all our HEIDIS, PCMH, and meaningful use needs. It was great to finally get rid of the huge ticker files for the yearly physicals, etc. Creating call lists for overdue screenings like colonoscopies and wellness visits can be done in minutes. Not only that, but they can be produced as an Excel spreadsheet instead of printed. AC also connects to an online fax service, Updox. Updox offers a basic patient portal and makes filing faxes easier. Incoming faxes can be sent directly to the patient's chart from the Updox program. It provides HIPPA compliant email, options to send documents to patients, and an option to allow patients to schedule their own appointments. The feature that sold us on this emr in the end is access to it's database. This topic doesn't often come up during emr sales pitches. I have heard several stories from other offices needing to switch emrs and finding out that their files wouldn't transfer or there would be some new fee to make it happen. We have been able to create custom lists with this access for anything that we couldn't do within the emr program itself.

Cons
The customer support typically responds within minutes if we contact them through online chat at their website. I have never been able to call and have their support phone answered though. They will often log into whichever computer is having a problem and fix it on the spot. It is probably best to have someone in the office that has some experience with computers. That isn't always a common employee skill which makes paying more for onsite support sound more comforting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Amazing Charts pricing

Starting from
$39/month
Pricing options
One time license
Subscription
Free trial
View Pricing Plans

Pricing starts at $39 per seat per month in addition to:

- A one-time cost of an Amazing Charts license ($1,200/clinician).
- An annual cost of Guardian Angel Support and Maintenance plan ($1,195/clinician).

Amazing Charts features

Charting

API (116 other apps)
Activity Dashboard (185 other apps)
Appointment Management (210 other apps)
Automatic Notifications (137 other apps)
Billing & Invoicing (203 other apps)
Calendar Management (138 other apps)
Claims Management (145 other apps)
Client Portal (129 other apps)
Compliance Management (149 other apps)
Customizable Reporting (124 other apps)
Document Management (124 other apps)
Document Storage (112 other apps)
HIPAA Compliance (242 other apps)
Multi-Location (102 other apps)
Records Management (185 other apps)
Reminders (204 other apps)
Reporting & Statistics (177 other apps)
Self Service Portal (127 other apps)
Workflow Management (141 other apps)

Videos and tutorials

Additional information for Amazing Charts

Key features of Amazing Charts

  • Easy access
  • Security
  • Multiple interfaces: laboratory, radiology and more
  • Disaster recovery
  • Remote scanning (not on mac)
  • Remote printing
  • No VPN required but available
  • Secure encrypted connectivity via 256-bit SSL
  • Dedicated IP address and internal network for each practice
  • Firewalled network connectivity
  • Windows Server Active Directory based authentication
  • Separate server for every practice
  • Separate SQL instance for each practice
  • Proactive monitoring
  • SAS 70 Type II Facilities
  • Biometric authentication to all secure areas/doors
  • Three-Factor man-trap authentication & anti-pass back
  • Proximity card/biometric fingerprint reader/facial geometry
  • Two-Factor access to cages
  • 24/7/365 on-site security
  • High-definition CCTV network
  • 90-days video retention
  • Local and offsite data storage
  • Restore single files or complete system
  • Cloud data center local backups and server snapshots
  • Redundant backups nightly
  • Secure encrypted data storage
  • Third-party software integration for scans
  • Import files/data
  • On-site security, power back-up, and proactive monitoring
View All Features

Benefits

Doctors and staff members can access Amazing Charts from the office, hospital or home at anytime thanks to its cloud-based system.

Amazing Charts has two levels of cloud security including proactive monitoring and biometrics, ensuring that user data is safe and secure.

Data is protected with Amazing Chart’s built-in disaster recovery ensuring maximum up-time with cloud data failover as well as daily server snapshots.

Users can use third-party software to scan information into Amazing Charts as well as import files into the database directly.

Amazing Charts offers a variety of interfaces including laboratory and radiology, and are fully configured and ready to use.