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Amazing Charts Logo

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Electronic health records (EHR) and practice management

(4)

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Amazing Charts Pricing, Features, Reviews and Alternatives

Amazing Charts FAQs

Q. What type of pricing plans does Amazing Charts offer?

Amazing Charts has the following pricing plans:
Starting from: $229.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Amazing Charts?

Amazing Charts has the following typical customers:
Freelancers, Mid Size Business, Public Administrations, Small Business


Q. What languages does Amazing Charts support?

Amazing Charts supports the following languages:
English


Q. Does Amazing Charts offer an API?

No, Amazing Charts does not have an API available.


Q. What level of support does Amazing Charts offer?

Amazing Charts offers the following support options:
FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, Phone Support

Amazing Charts product overview

Price starts from

229

/user

Per month

What is Amazing Charts?

Amazing Charts is an electronic health record system created to manage office flow, send secure messages and access patient information. Doctors using this solution are provided with everything they need to run a practice including charting, scheduling, intra-office messaging, and prescribing. Data is securely stored yet easily accessible from anywhere with an internet connection using a PC, Mac, or mobile device.

Key benefits of using Amazing Charts

Doctors and staff members can access Amazing Charts from the office, hospital or home at anytime thanks to its cloud-based system.

Amazing Charts has two levels of cloud security including proactive monitoring and biometrics, ensuring that user data is safe and secure.

Data is protected with Amazing Chart’s built-in disaster recovery ensuring maximum up-time with cloud data failover as well as daily server snapshots.

Users can use third-party software to scan information into Amazing Charts as well as import files into the database directly.

Amazing Charts offers a variety of interfaces including laboratory and radiology, and are fully configured and ready to use.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Knowledge Base
Chat
Phone Support

Training options

Live Online
Videos
Webinars
In Person
Documentation

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Amazing Charts pricing information

Value for money

3.7

/5

100

Starting from

229

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Amazing Charts features

Functionality

3.5

/5

100

Total features

17

5 categories

Most valued features by users

Patient Records Management
Third-Party Integrations
Charting
Appointment Scheduling
Coding Assistance
Compliance Tracking
Data Import/Export
Drug Reference Database

Amazing Charts users reviews

Overall Rating

3.6

/5

100

Positive reviews

64

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.6/10
Rating distribution

5

4

3

2

1

27

37

17

11

8

Pros
Amazing Charts is very easy to use. It seems like a perfect transition for those who are still using paper records, to using electronic records.
Amazing Charts offers a fully integrated Practice Management solution and a wide range of value-adding services to help you increase your practices efficiency and revenue.
Ease of use, excellent customer service, polite and courteous customer service reps, looks and feels like a standard paper chart, simple user intuitive interface.
Cons
Horrible customer service availability. If you have a problem with an upgrade - you are charged again for support training.
Even if you have urgent needs there is a voicemail system and you do not know if or when your call will be returned. Reoccurring problems with software when not using their integrated platform.
This is a very poorly designed system which I would call zombie software since many people are forced to stay on it due to the very high cost and fraction of changing to another system.
AR
AvatarImg

Alexis R.

1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I very simple

Reviewed 7 years ago

Amazing Charts is the top rated EHR according to multiple user satisfaction surveys and is affordable, easy to use, and FREE to try. Unlike most EHRs, Amazing Charts was designed by a physician, allowing you to document more with fewer clicks. Amazing Charts offers a fully integrated Practice Management solution and a wide range of value-adding services to help you increase your practices efficiency and revenue. Additionally, Amazing Charts is ICD-10 compliant and 2014 Meaningful Use certified.

Pros

We did a 30 day free trial period with Amazing Charts while searching for a new EMR system last year. Their EMR was more user friendly than the previous one we had been using (Practice Partner) but still required more clicking around in a patient's chart than what we were looking for. Overall, seemed very user friendly but we wanted an EMR with everything in the patient's chart accessible on one page which it did not seem to have.

Cons

very expensive Overall: I have been using AC for more than 3 years, It made my life beautiful. The problem is that any functionality you need to use (Like patient portal, electronic labs requests, e-prescriptions) is an additional cost to your subscription. I pay for the certificate but I have to pay for the customer service another, now , for patients portal per month , for narcotics e- prescriptions,...

JB
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Jeffrey B.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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After six years of use.

Reviewed 8 years ago

I recommend Amazing Charts highly. It does everything I asked it to and offered even more. It is well designed, using it is intuitive and the technical support has been superb. In fact, the best of any product or software I have ever used. I am a private practice neurologist who sees tertiary referrals with unusual conditions. Even with this atypical practice, with many fine details of history and examination, Amazing Charts was easy to adapt to my needs. It is also easy to use for my support staff.

Pros

Simplicity, ease of use and technical support.. I have used several hospital based EMR's which are all cumbersome and seem aimed away from patient care. Amazing charts allows me to focus on that, my profession.

Cons

I have no complaints at all. Any problems I had were easily sorted out, and quickly by support. I have used several hospital based EMR's which are all cumbersome and seem aimed away from patient care. Amazing charts allows me to focus on that, my profession.

KC
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Kyle C.

Hospital & Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great idea, terrible execution, nonexistent support

Reviewed 3 years ago

I would never use this product again. The software bugs combined with their inept tech support model make for a horrible experience. We just switched to insync EHR, and I cannot believe how many hours per week I have wasted futzing with this piece of garbage software (amazing charts). It is amazingly crappy, so I guess the name fits.

Pros

Easy to see entire note in progress at once. Software is theoretically simple and therefore easy to use. Easy to teach new staff.

Cons

Bugs bugs bugs. The software is unstable, worse after the last update. It is very hard to get through an hour without having a technical problem for each user. Support is virtually nonexistent. I am the doctor and IT professional in our small office (which is who AC markets to). When I call tech support, they force you to leave a message. When they call back, they will not answer the question to my staff nor wait for me to come to the phone (I am usually in a patient room). So I end up in constant phone tag with them and give up. Probably an intentional model to reduce calls. Horrible service.

JR
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John R.

Medical Practice,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good EMR with rough edges

Reviewed 10 years ago
Pros

I have been using Amazing Charts since 2007. The best aspect of this EMR is that it closely follows the documentation process learned in medical training with minimal clicks to complete the note. The entire process can be displayed in a single window. There is a downloadable trial with free use for several weeks. There is excellent support by the vendor with one-on-one assistance by phone or online...

Cons

New versions are often buggy for several revisions. There is no electronic billing module yet, although interfaces are available with other programs for extra cost. Some frustrating features of the software frequently discussed on the users board are slow to be addressed. New changes are introduced with little user input. The software training is entirely web-based.

GC
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George C.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Overall good experience with a beginning EHR

Reviewed 7 years ago

We would still be using it if we had not been accepted to do CPC+ which required up to date reporting that AC didn't have right now.

Pros

It has been very easy to use for me and all my staff. The ability to get in and out of scheduling to clinical was very helpful. The easy ability to do the plan for the patient was also good to me.

Cons

Not being able to talk to someone when you need to, without leaving a message and waiting. For government reporting, so as good as I would like.

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