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Amazing Charts

Electronic health records (EHR) and practice management

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Amazing Charts Pricing, Features, Reviews and Alternatives

Amazing Charts product overview

Price starts from

$

39

/momonth

What is Amazing Charts?

Amazing Charts is an electronic health record system created to manage office flow, send secure messages and access patient information. Doctors using this solution are provided with everything they need to run a practice including charting, scheduling, intra-office messaging, and prescribing. Data is securely stored yet easily accessible from anywhere with an internet connection using a PC, Mac, or mobile device.

Key benefits of using Amazing Charts

Doctors and staff members can access Amazing Charts from the office, hospital or home at anytime thanks to its cloud-based system.

Amazing Charts has two levels of cloud security including proactive monitoring and biometrics, ensuring that user data is safe and secure.

Data is protected with Amazing Chart’s built-in disaster recovery ensuring maximum up-time with cloud data failover as well as daily server snapshots.

Users can use third-party software to scan information into Amazing Charts as well as import files into the database directly.

Amazing Charts offers a variety of interfaces including laboratory and radiology, and are fully configured and ready to use.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Knowledge Base
Chat
Phone Support

Training options

Live Online
Videos
Webinars
In Person
Documentation

Amazing Charts pricing information

Value for money

3.9

/5

94

Price starts from

$

39

/momonth

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Amazing Charts features

Functionality

3.6

/5

94
Total Features9 1 categories

Most valued features by users

Appointment Scheduling
Self Service Portal
Charting
Voice Recognition
ONC-ATCB Certified
Coding Assistance
Meaningful Use Certified
Compliance Tracking

Functionality contenders

Amazing Charts users reviews

Overall rating

3.7

/5

94

Positive reviews

65%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.64/10
Rating distribution

5

4

3

2

1

27

34

18

8

7

Pros
Ease of use, excellent customer service, polite and courteous customer service reps, looks and feels like a standard paper chart, simple user intuitive interface.

RV

Ravishankar V.

Amazing Charts is very easy to use. It seems like a perfect transition for those who are still using paper records, to using electronic records.

AR

Anonymous Reviewer

Amazing Charts offers a fully integrated Practice Management solution and a wide range of value-adding services to help you increase your practices efficiency and revenue.

AR

Alexis R.

Cons
Horrible customer service availability. If you have a problem with an upgrade - you are charged again for support training.

DA

Deborah A.

Even if you have urgent needs there is a voicemail system and you do not know if or when your call will be returned. Reoccurring problems with software when not using their integrated platform.

SP

Sandra P.

UI is annoying, everything is overloaded, sometimes it is not relevant information. You have to give many clicks to find something.

AV

Alonso V.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Affordable, reliable, easy to use EHR

Reviewed 2 years ago

Experience is Amazing! No pun intended. It is affordable and runs great. I have installed it at two offices already.

Pros

Cost. Simplicity. Easy to train new employees on it. Ability to run it off of a local server. Chart flow is smooth.

Cons

Nothing Negative to say about the software. But the gaurdian angel support has lost its touch since being bought out. We don't need the support unless issue with licences occur,but the support lacks.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Loved it but became very pricy

Reviewed 5 years ago

I have been using AC for more than 3 years, It made my life beautiful. The problem is that any functionality you need to use (Like patient portal, electronic labs requests, e-prescriptions) is an additional cost to your subscription. I pay $$$$ for the certificate but I have to pay for the customer service another $$$$, now , for patients portal $110 per month , for narcotics e- prescriptions $$$...

Pros

easy to use

Cons

very expensive

Vendor response

Dr. Nana, we are sorry you feel that costs have increased, but the reality is that Amazing Charts is one the most affordable EHR solutions. We must correct a few inaccuracies. A few of the costs you describe are for extra functionality, which you chose to add. The Patient Portal required for MU is included; you are paying for a more robust portal from Updox. eRx is included; any costs for EPCS...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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13 year USER - Very Discouraged

Reviewed 2 years ago

I have been using Amazing Charts since 2007. User-friendly, easy to navigate and operate. Horrible customer service availability. If you have a problem with an upgrade - you are charged again for support training. Why is that not part of the support we pay for?

Pros

Fairly user friendly. Like the chart layout.

Cons

Cost has become an issue for a small practice. We pay (1) for the certificate, (2) for the customer service, (3) for patients portal, (4) for narcotics e- prescriptions. We pay annually per provider whether they work 1 day a month or 30 days a month, for service, support, and upgrades. Now they are tagging on taxes for these services. Nine times out of ten we can not reach support (worse since...

Vendor response

Deborah, thanks for choosing AC EHR for the past 14 years. We apologize for the issues you experienced. We work hard to offer an affordable EHR, but occasional price increases are needed to further invest in development to enhance the product.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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We've been happy with Amzaing Charts

Reviewed 5 years ago
Pros

This emr has a few very nice selling points. By far, the first is the price. We are a solo practice and I spent a year listening to emr presentations before settling on AC. That was in 2009. There were no emrs that could even come close to AC's cost and still provide the same features and support. I occasionally provide training at other offices in our area that have AC. All of my feedback in...

Cons

The customer support typically responds within minutes if we contact them through online chat at their website. I have never been able to call and have their support phone answered though. They will often log into whichever computer is having a problem and fix it on the spot. It is probably best to have someone in the office that has some experience with computers. That isn't always a common employee skill which makes paying more for onsite support sound more comforting.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Almost everything you need on one screen!

Reviewed 4 years ago

This my 3rd EMR and my favorite. With supervision of Nurse Practitioners in other locations I've seen other EHR's and this one is the best. The worst are the ones with nothing but clicks and drop-down menus or just being able to show one screen at a time (one I use limits the progress note to the whole screen, can't even see the med list). Support is good despite some criticism. I primarily use the online chat. It's rare that I can't get someone on chat who can walk me through it or take control of the PC and fix it. I use a local server and it's fine, can't afford to lose my EMR if the internet goes down. Cloud based is available.

Pros

Having all these on one screen in separate boxes is great: CC, HPI, ROS, PMH, SOC Hx, Meds, VS, PE/MSE, Dx, Plan and buttons to write Rx or order labs. E-prescribing easy, all pharmacies listed. Make your own templates easily from any screen. Very little clicking and radio buttons which is good if you can type, not so great if you type slowly (can use 3rd party dictation software). Fax, lab integration is good, being able to scan and import as docs, pdf is good.

Cons

NewCrops electronic prescribing of controlled substance is cumbersome due to Verizon but they are discontinuing at the end of February and the new vendor Exostar is supposed to be better and reduced clicks. Report generation and letter writer could be improved. Font sizing would be nice feature. Portal integrated with Updox is not particularly helpful or user-friendly and I don't even use it.

Amazing Charts FAQs and common questions

Amazing Charts has the following pricing plans:
Starting from: $39.00/month
Pricing model: Subscription
Free Trial: Available


Amazing Charts has the following typical customers:
Freelancers, Mid Size Business, Public Administrations, Small Business


Amazing Charts supports the following languages:
English


No, Amazing Charts does not have an API available.


Amazing Charts offers the following support options:
FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, Phone Support

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