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Family Practice Electronic Medical Records Software

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athenaOne logo
3.8
845

EHR software for healthcare professionals

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.5
    Ease of use
    3.8
    Features
    3.8
    Customer support
    3.6
Pros and Cons from athenaOne users   
avatar
+15
The billing side of the service is fantastic and best in class as far as I can tell. They could not do a better job of making sure I get all of my money - payments as well as incentives.
The monthly cost is outrageous given all of the errors they make on posting and the terrible customer support.
Ease of use good but especially like the ability to customize to make this “ mine.
By that time, you will have invested a ridiculous amount of time viewing training videos and probably don't want to start with a new company. Implementation was terrible and disorganized.
The ability to share those shortcuts was also very useful for providing the same template to multiple people.
If Athena continues to ignore this gaping lack of service, they will lose clients to other programs (i.e. Epic) which have integrated this process more fully.
I love how easy it was to pull patients Medical Records from other physicians who used the system as well.
We crash on a daily basis. The software is basic and the sales people are pushy.
Overall I have been pleased with athenaOne. It allows us to share information amongst many individuals.
I occasionally have trouble navigating the interface of the Athena EMR. Some of the tabs and data input entry areas are organized and labeled in ways that are not totally intuitive at least to me.
It is integrated EMR, Billing and Care Management that does help address PCMH, MU, and other complex Government/Insurer issues.
It's terrible move on to a different software vendor. I wish they would just fix the minor issues with athenaPractice.
Ve had a very positive experience with this software. With how easy and quick it is to document, I would choose this software over most others.
Inability to complete full psych treatment plans directly in the system; we have to use a separate system to develop ISPs and transfer into Athena.
Overall I have had a great experience with Athena.
Very difficult to navigate. Too much info requested.
Okay product definitely some great pros but again customer service is lacking.
Often can’t complete a task due to pt non-compliance, no option to indicate this.
The billing side of the service is fantastic and best in class as far as I can tell. They could not do a better job of making sure I get all of my money - payments as well as incentives.
The monthly cost is outrageous given all of the errors they make on posting and the terrible customer support.
Ease of use good but especially like the ability to customize to make this “ mine.
By that time, you will have invested a ridiculous amount of time viewing training videos and probably don't want to start with a new company. Implementation was terrible and disorganized.
The ability to share those shortcuts was also very useful for providing the same template to multiple people.
If Athena continues to ignore this gaping lack of service, they will lose clients to other programs (i.e. Epic) which have integrated this process more fully.
I love how easy it was to pull patients Medical Records from other physicians who used the system as well.
We crash on a daily basis. The software is basic and the sales people are pushy.
Overall I have been pleased with athenaOne. It allows us to share information amongst many individuals.
I occasionally have trouble navigating the interface of the Athena EMR. Some of the tabs and data input entry areas are organized and labeled in ways that are not totally intuitive at least to me.
It is integrated EMR, Billing and Care Management that does help address PCMH, MU, and other complex Government/Insurer issues.
It's terrible move on to a different software vendor. I wish they would just fix the minor issues with athenaPractice.
Ve had a very positive experience with this software. With how easy and quick it is to document, I would choose this software over most others.
Inability to complete full psych treatment plans directly in the system; we have to use a separate system to develop ISPs and transfer into Athena.
Overall I have had a great experience with Athena.
Very difficult to navigate. Too much info requested.
Okay product definitely some great pros but again customer service is lacking.
Often can’t complete a task due to pt non-compliance, no option to indicate this.
The billing side of the service is fantastic and best in class as far as I can tell. They could not do a better job of making sure I get all of my money - payments as well as incentives.
The monthly cost is outrageous given all of the errors they make on posting and the terrible customer support.
Ease of use good but especially like the ability to customize to make this “ mine.
By that time, you will have invested a ridiculous amount of time viewing training videos and probably don't want to start with a new company. Implementation was terrible and disorganized.
The ability to share those shortcuts was also very useful for providing the same template to multiple people.
If Athena continues to ignore this gaping lack of service, they will lose clients to other programs (i.e. Epic) which have integrated this process more fully.
I love how easy it was to pull patients Medical Records from other physicians who used the system as well.
We crash on a daily basis. The software is basic and the sales people are pushy.
Overall I have been pleased with athenaOne. It allows us to share information amongst many individuals.
I occasionally have trouble navigating the interface of the Athena EMR. Some of the tabs and data input entry areas are organized and labeled in ways that are not totally intuitive at least to me.
It is integrated EMR, Billing and Care Management that does help address PCMH, MU, and other complex Government/Insurer issues.
It's terrible move on to a different software vendor. I wish they would just fix the minor issues with athenaPractice.
Ve had a very positive experience with this software. With how easy and quick it is to document, I would choose this software over most others.
Inability to complete full psych treatment plans directly in the system; we have to use a separate system to develop ISPs and transfer into Athena.
Overall I have had a great experience with Athena.
Very difficult to navigate. Too much info requested.
Okay product definitely some great pros but again customer service is lacking.
Often can’t complete a task due to pt non-compliance, no option to indicate this.
Tebra logo
4.0
1.2K

Automated solution for medical practice management

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.6
    Ease of use
    4.0
    Features
    3.8
    Customer support
    3.8
Pros and Cons from Tebra users   
avatar
+15
The software is user friendly so that help's me as an Owner to train new staff on billing. I also love the "unpaid insurance claim" report that helps my employees to work the Account's Receivable's.
This is a truly terrible billing software with poor customer service. I strongly advise talking with your billers before going down this road.
With a few tweaks to the system (I'd love to help!), coupled with its extreme ease of use and excellent reliability, Kareo EHR could become a powerhouse in the rapidly growing urgent care market.
They will leave you on the phone for 25-40 minutes before getting you some body who will brush you off. You have to figure your problems by yourself or suck it up.
The best product I have every used and when I need help the service is excellent.
Kareo knew about the problem, saw what was happening and could not fix it. It was yet another Kareo glitch due to the badly executed and buggy software.
I have been using Kareo since 2006, and I find the ease of use and the ability to integrate with multiple EMR products is good.
Workflow is inefficient for my practice and customizations are very limited. Patients found it difficult to use and I could not customize anything to address patient concerns.
I am still growing and encourage those I meet to transition to using this software. I have demonstrated my confidence in Kareo by including page on my business website promoting Kareo.
I do not have enough room to write a complete list of how terrible Kareo is.
As a new practice, price was very influential in the decision to go with Kareo. Our Success Coach was very helpful at first.
We had tons of rejections and denials for months. Our billers were on the verge of leaving because it was so much of a hassle.
Kareo customer service is always very easy to get in touch with and they are always pleasant and helpful.
Ultimately, when I delved further into the product, I realized that it would not work for me. I never even used the EMR. Kareo refused to consider any discount, any suspension, or any change at all.
It was easy to set-up the Inventory for each Insurance Carrier. I love the automatic posting capability.
It is a wonderful product to house medical billing information. You have easy access and may reports and tools to access when managing patient accounts.
Kareo is easy to use and easy to learn how to use. I liked the support of the onboarding team at Kareo as they taught us how to set up the software and how to get the most out of it.
Easy to navigate and tech support is fantastic.
The software is user friendly so that help's me as an Owner to train new staff on billing. I also love the "unpaid insurance claim" report that helps my employees to work the Account's Receivable's.
This is a truly terrible billing software with poor customer service. I strongly advise talking with your billers before going down this road.
With a few tweaks to the system (I'd love to help!), coupled with its extreme ease of use and excellent reliability, Kareo EHR could become a powerhouse in the rapidly growing urgent care market.
They will leave you on the phone for 25-40 minutes before getting you some body who will brush you off. You have to figure your problems by yourself or suck it up.
The best product I have every used and when I need help the service is excellent.
Kareo knew about the problem, saw what was happening and could not fix it. It was yet another Kareo glitch due to the badly executed and buggy software.
I have been using Kareo since 2006, and I find the ease of use and the ability to integrate with multiple EMR products is good.
Workflow is inefficient for my practice and customizations are very limited. Patients found it difficult to use and I could not customize anything to address patient concerns.
I am still growing and encourage those I meet to transition to using this software. I have demonstrated my confidence in Kareo by including page on my business website promoting Kareo.
I do not have enough room to write a complete list of how terrible Kareo is.
As a new practice, price was very influential in the decision to go with Kareo. Our Success Coach was very helpful at first.
We had tons of rejections and denials for months. Our billers were on the verge of leaving because it was so much of a hassle.
Kareo customer service is always very easy to get in touch with and they are always pleasant and helpful.
Ultimately, when I delved further into the product, I realized that it would not work for me. I never even used the EMR. Kareo refused to consider any discount, any suspension, or any change at all.
It was easy to set-up the Inventory for each Insurance Carrier. I love the automatic posting capability.
It is a wonderful product to house medical billing information. You have easy access and may reports and tools to access when managing patient accounts.
Kareo is easy to use and easy to learn how to use. I liked the support of the onboarding team at Kareo as they taught us how to set up the software and how to get the most out of it.
Easy to navigate and tech support is fantastic.
The software is user friendly so that help's me as an Owner to train new staff on billing. I also love the "unpaid insurance claim" report that helps my employees to work the Account's Receivable's.
This is a truly terrible billing software with poor customer service. I strongly advise talking with your billers before going down this road.
With a few tweaks to the system (I'd love to help!), coupled with its extreme ease of use and excellent reliability, Kareo EHR could become a powerhouse in the rapidly growing urgent care market.
They will leave you on the phone for 25-40 minutes before getting you some body who will brush you off. You have to figure your problems by yourself or suck it up.
The best product I have every used and when I need help the service is excellent.
Kareo knew about the problem, saw what was happening and could not fix it. It was yet another Kareo glitch due to the badly executed and buggy software.
I have been using Kareo since 2006, and I find the ease of use and the ability to integrate with multiple EMR products is good.
Workflow is inefficient for my practice and customizations are very limited. Patients found it difficult to use and I could not customize anything to address patient concerns.
I am still growing and encourage those I meet to transition to using this software. I have demonstrated my confidence in Kareo by including page on my business website promoting Kareo.
I do not have enough room to write a complete list of how terrible Kareo is.
As a new practice, price was very influential in the decision to go with Kareo. Our Success Coach was very helpful at first.
We had tons of rejections and denials for months. Our billers were on the verge of leaving because it was so much of a hassle.
Kareo customer service is always very easy to get in touch with and they are always pleasant and helpful.
Ultimately, when I delved further into the product, I realized that it would not work for me. I never even used the EMR. Kareo refused to consider any discount, any suspension, or any change at all.
It was easy to set-up the Inventory for each Insurance Carrier. I love the automatic posting capability.
It is a wonderful product to house medical billing information. You have easy access and may reports and tools to access when managing patient accounts.
Kareo is easy to use and easy to learn how to use. I liked the support of the onboarding team at Kareo as they taught us how to set up the software and how to get the most out of it.
Easy to navigate and tech support is fantastic.
NextGen Office logo
4.0
1.2K

Empowering our clients to make healthcare better

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    3.9
    Features
    3.9
    Customer support
    4.0
Pros and Cons from NextGen Office users   
avatar
+15
I really had an awesome experience using this amazing software. When i started using it, my office communication and timeliness has greatly improved with time and it has been awesome.
All upgrades, additions, or troubleshooting falls back on the customer, because they assume all customers employ a full-time IT staff, and they blame any failures or problems on the customer.
The tech support is outstanding. I can call them and they are always helpful and very patient with a physician who may not totally understand every nuance of the program.
Then they charged my bank account for it. When I emailed to inquire why they charged me they said they were not going to let me out of my contract early.
I loved how the application was super easy to use. The navigation part of the application, made my daily workflow easier.
The lack of new features and the lack of complete integration between the EHR and the EPM, the lack of integration causes issues in development.
I love that we are able to schedule our appointments online. I like that we are also able to see our medical records and other information about myself and other family members.
I felt deceived by the way he sole me the product, but he later apologized for "misinforming" me. His mistake cost me a lot of money and many hours of work.
The practice management end of NextGen is great. This means consistently good checkin, billing, collections, and AR processes.
We see some consistent slow performance when there is peak activity with other global users. Also, the customized reports are not working well.
This company made a great deal of money from me for the years and the parting thanks was an exit gouge for all the money they could get.
Customer service is absolutely awful. It often takes days to get an initial call back about a serious technical issue affecting the entire company's operations.
We use this system for our electronic medical records and have found it to be user friendly, files are easy to create and access, customer service is helpful as needed.
It is very time-consuming to complete exam charts due to the poor layout design of the system. The layout design does not utilize monitor real estate very well.
This healthcare has some of the best benefits for someone who needs it. They cover most of the co pay.
I dont know if perhaps my experience was unique but especially when it came to deployment it had a very difficult time.
NextGen is very easy to use, and helps you keep all patient information organized in one place. It has tons of features, is easy to use, and is very customizable.
It is a comprehensive package in that it integrates the clinical side with the billing side. They do update on a regular basis.
I really had an awesome experience using this amazing software. When i started using it, my office communication and timeliness has greatly improved with time and it has been awesome.
All upgrades, additions, or troubleshooting falls back on the customer, because they assume all customers employ a full-time IT staff, and they blame any failures or problems on the customer.
The tech support is outstanding. I can call them and they are always helpful and very patient with a physician who may not totally understand every nuance of the program.
Then they charged my bank account for it. When I emailed to inquire why they charged me they said they were not going to let me out of my contract early.
I loved how the application was super easy to use. The navigation part of the application, made my daily workflow easier.
The lack of new features and the lack of complete integration between the EHR and the EPM, the lack of integration causes issues in development.
I love that we are able to schedule our appointments online. I like that we are also able to see our medical records and other information about myself and other family members.
I felt deceived by the way he sole me the product, but he later apologized for "misinforming" me. His mistake cost me a lot of money and many hours of work.
The practice management end of NextGen is great. This means consistently good checkin, billing, collections, and AR processes.
We see some consistent slow performance when there is peak activity with other global users. Also, the customized reports are not working well.
This company made a great deal of money from me for the years and the parting thanks was an exit gouge for all the money they could get.
Customer service is absolutely awful. It often takes days to get an initial call back about a serious technical issue affecting the entire company's operations.
We use this system for our electronic medical records and have found it to be user friendly, files are easy to create and access, customer service is helpful as needed.
It is very time-consuming to complete exam charts due to the poor layout design of the system. The layout design does not utilize monitor real estate very well.
This healthcare has some of the best benefits for someone who needs it. They cover most of the co pay.
I dont know if perhaps my experience was unique but especially when it came to deployment it had a very difficult time.
NextGen is very easy to use, and helps you keep all patient information organized in one place. It has tons of features, is easy to use, and is very customizable.
It is a comprehensive package in that it integrates the clinical side with the billing side. They do update on a regular basis.
I really had an awesome experience using this amazing software. When i started using it, my office communication and timeliness has greatly improved with time and it has been awesome.
All upgrades, additions, or troubleshooting falls back on the customer, because they assume all customers employ a full-time IT staff, and they blame any failures or problems on the customer.
The tech support is outstanding. I can call them and they are always helpful and very patient with a physician who may not totally understand every nuance of the program.
Then they charged my bank account for it. When I emailed to inquire why they charged me they said they were not going to let me out of my contract early.
I loved how the application was super easy to use. The navigation part of the application, made my daily workflow easier.
The lack of new features and the lack of complete integration between the EHR and the EPM, the lack of integration causes issues in development.
I love that we are able to schedule our appointments online. I like that we are also able to see our medical records and other information about myself and other family members.
I felt deceived by the way he sole me the product, but he later apologized for "misinforming" me. His mistake cost me a lot of money and many hours of work.
The practice management end of NextGen is great. This means consistently good checkin, billing, collections, and AR processes.
We see some consistent slow performance when there is peak activity with other global users. Also, the customized reports are not working well.
This company made a great deal of money from me for the years and the parting thanks was an exit gouge for all the money they could get.
Customer service is absolutely awful. It often takes days to get an initial call back about a serious technical issue affecting the entire company's operations.
We use this system for our electronic medical records and have found it to be user friendly, files are easy to create and access, customer service is helpful as needed.
It is very time-consuming to complete exam charts due to the poor layout design of the system. The layout design does not utilize monitor real estate very well.
This healthcare has some of the best benefits for someone who needs it. They cover most of the co pay.
I dont know if perhaps my experience was unique but especially when it came to deployment it had a very difficult time.
NextGen is very easy to use, and helps you keep all patient information organized in one place. It has tons of features, is easy to use, and is very customizable.
It is a comprehensive package in that it integrates the clinical side with the billing side. They do update on a regular basis.
Veradigm Practice Management logo
2.9
137

Practice management software for the front and back office.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    2.6
    Ease of use
    3.0
    Features
    3.0
    Customer support
    2.7
Pros and Cons from Veradigm Practice Management users   
avatar
+15
We love the ease of use and great customer support.
There are actually errors within the exam section - anatomic areas are in the wrong place. Horrible HPI autogeneration.
Ultimately, Allscripts Practice Management is a great software to implement in large hospitals.
I hate how outdated it is. We are in a world where we are spoiled with technology, but Allscripts PM still looks like is stuck on Windows 98.
Straight forward and easy to use. There isn't a very large learning curve which makes it easy for experienced admins to jump right in.
Allscripts billing is extremely complicated and has been frequently wrong. It typically has taken months to sort out each billing problem that has occurred.
Veradigm - Allscripts Eprescribe Stand-alone Program - Great program for a small practice.
Customer service is terrible they are not coordinated at all.
The software's user-friendly interface and adaptable templates enable simple documentation and improved employee communication.
Some days are worse than others. Also it is not very intuitive how to get from point A to point B sometimes.
I also like that it integrates with other software making it easier to utilize across companies.
Software updates generally result in problems and require IT involvement. I could go on and on - look elsewhere... there are many programs that offer much more for much less of a cost.
We like that it has multi functions for scheduling, patient charts, forms and link to the Allscripts billing payer path system.
Billing errors on their invoices that take months to resolve and require large amounts of time from management to "prove" the errors.
The program also offers strong reporting and analytics features, allowing practitioners to learn important things about patient demographics, revenue patterns, and practice performance.
Limited customization possibilities and particular process requirements could necessitate more development or integration work.
I wish the phone app was more user friendly especially when on vacation so I don't have to wait until I'm at a computer to send a prescription.
Overall, there were many things I would "update" or "upgrade", but it worked for us consistently with little to no bugs or errors.
We love the ease of use and great customer support.
There are actually errors within the exam section - anatomic areas are in the wrong place. Horrible HPI autogeneration.
Ultimately, Allscripts Practice Management is a great software to implement in large hospitals.
I hate how outdated it is. We are in a world where we are spoiled with technology, but Allscripts PM still looks like is stuck on Windows 98.
Straight forward and easy to use. There isn't a very large learning curve which makes it easy for experienced admins to jump right in.
Allscripts billing is extremely complicated and has been frequently wrong. It typically has taken months to sort out each billing problem that has occurred.
Veradigm - Allscripts Eprescribe Stand-alone Program - Great program for a small practice.
Customer service is terrible they are not coordinated at all.
The software's user-friendly interface and adaptable templates enable simple documentation and improved employee communication.
Some days are worse than others. Also it is not very intuitive how to get from point A to point B sometimes.
I also like that it integrates with other software making it easier to utilize across companies.
Software updates generally result in problems and require IT involvement. I could go on and on - look elsewhere... there are many programs that offer much more for much less of a cost.
We like that it has multi functions for scheduling, patient charts, forms and link to the Allscripts billing payer path system.
Billing errors on their invoices that take months to resolve and require large amounts of time from management to "prove" the errors.
The program also offers strong reporting and analytics features, allowing practitioners to learn important things about patient demographics, revenue patterns, and practice performance.
Limited customization possibilities and particular process requirements could necessitate more development or integration work.
I wish the phone app was more user friendly especially when on vacation so I don't have to wait until I'm at a computer to send a prescription.
Overall, there were many things I would "update" or "upgrade", but it worked for us consistently with little to no bugs or errors.
We love the ease of use and great customer support.
There are actually errors within the exam section - anatomic areas are in the wrong place. Horrible HPI autogeneration.
Ultimately, Allscripts Practice Management is a great software to implement in large hospitals.
I hate how outdated it is. We are in a world where we are spoiled with technology, but Allscripts PM still looks like is stuck on Windows 98.
Straight forward and easy to use. There isn't a very large learning curve which makes it easy for experienced admins to jump right in.
Allscripts billing is extremely complicated and has been frequently wrong. It typically has taken months to sort out each billing problem that has occurred.
Veradigm - Allscripts Eprescribe Stand-alone Program - Great program for a small practice.
Customer service is terrible they are not coordinated at all.
The software's user-friendly interface and adaptable templates enable simple documentation and improved employee communication.
Some days are worse than others. Also it is not very intuitive how to get from point A to point B sometimes.
I also like that it integrates with other software making it easier to utilize across companies.
Software updates generally result in problems and require IT involvement. I could go on and on - look elsewhere... there are many programs that offer much more for much less of a cost.
We like that it has multi functions for scheduling, patient charts, forms and link to the Allscripts billing payer path system.
Billing errors on their invoices that take months to resolve and require large amounts of time from management to "prove" the errors.
The program also offers strong reporting and analytics features, allowing practitioners to learn important things about patient demographics, revenue patterns, and practice performance.
Limited customization possibilities and particular process requirements could necessitate more development or integration work.
I wish the phone app was more user friendly especially when on vacation so I don't have to wait until I'm at a computer to send a prescription.
Overall, there were many things I would "update" or "upgrade", but it worked for us consistently with little to no bugs or errors.
TriMed Complete logo
5.0
50

EHR, PM, Portal, Mobile, Check In Module, & Telehealth

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    4.9
    Customer support
    5.0
Pros and Cons from TriMed Complete users   
+15
The ease of customization of documents is great. The support with this company is the best of any we work with.
The most frustrating thing is there are not tons of users in my immediate area.
I most mention the impeccable customer service TriMed has to offer. They truly want their customers to be happy and go above and beyond helping create a better work flow for the office.
I had a hard time with the patients we were sending links to. I believe more than anything the patients were using old technology that was not able to support this software.
We love their staff and are so thankful and grateful for a smooth transition from paper charting to an electronic system.
Sometimes I forget that it is not human and can't understand why it can't do whatever I might dream up. No really it is very practice specific.
Once we were up and running we have had great support from their IT and they have gone above and beyond to help us as we have added staff to our clinic.
E-Medsys has a smaller client base so it is not as well know nationwide.
I would recommend this product to any practice (big or small) as it is truly a great product backed with some of the nicest staff you will ever meet.
Logging immunization is easy, well organized EMR and pediatric friendly. Great costumer support and I can't stress enough how great is their support.
The customization of this software is very user friendly. We love that it is not a "EMR in a Box" and it is able to fit our work flow.
The software was very easy to implement, which was important because we have a volunteer base to help with treatments, and the therapists & students needed to learn quickly.
We like the software as it is easy to use. Our new hire doctors have commented that the ehr was user friendly, and intuitive, and it doesnt take them long to get up and running.
Because we were already using the patient management software, the EHR system integrated beautifully. As indicated above, our working relationship with TriMed and its staff has been unmatched.
We got lucky and chose the best EHR for our small practice back in November.
They have been fantastic to work with. My team always receives the support we need and they are quick to implement our requested changes.
We are thankful for their support team who is always there to answer questions.
Everything at all times was at our finger tips so that we were able to investigate and solve queries in real time without resorting to lengthy dives into the "bowels" of the software.
The ease of customization of documents is great. The support with this company is the best of any we work with.
The most frustrating thing is there are not tons of users in my immediate area.
I most mention the impeccable customer service TriMed has to offer. They truly want their customers to be happy and go above and beyond helping create a better work flow for the office.
I had a hard time with the patients we were sending links to. I believe more than anything the patients were using old technology that was not able to support this software.
We love their staff and are so thankful and grateful for a smooth transition from paper charting to an electronic system.
Sometimes I forget that it is not human and can't understand why it can't do whatever I might dream up. No really it is very practice specific.
Once we were up and running we have had great support from their IT and they have gone above and beyond to help us as we have added staff to our clinic.
E-Medsys has a smaller client base so it is not as well know nationwide.
I would recommend this product to any practice (big or small) as it is truly a great product backed with some of the nicest staff you will ever meet.
Logging immunization is easy, well organized EMR and pediatric friendly. Great costumer support and I can't stress enough how great is their support.
The customization of this software is very user friendly. We love that it is not a "EMR in a Box" and it is able to fit our work flow.
The software was very easy to implement, which was important because we have a volunteer base to help with treatments, and the therapists & students needed to learn quickly.
We like the software as it is easy to use. Our new hire doctors have commented that the ehr was user friendly, and intuitive, and it doesnt take them long to get up and running.
Because we were already using the patient management software, the EHR system integrated beautifully. As indicated above, our working relationship with TriMed and its staff has been unmatched.
We got lucky and chose the best EHR for our small practice back in November.
They have been fantastic to work with. My team always receives the support we need and they are quick to implement our requested changes.
We are thankful for their support team who is always there to answer questions.
Everything at all times was at our finger tips so that we were able to investigate and solve queries in real time without resorting to lengthy dives into the "bowels" of the software.
The ease of customization of documents is great. The support with this company is the best of any we work with.
The most frustrating thing is there are not tons of users in my immediate area.
I most mention the impeccable customer service TriMed has to offer. They truly want their customers to be happy and go above and beyond helping create a better work flow for the office.
I had a hard time with the patients we were sending links to. I believe more than anything the patients were using old technology that was not able to support this software.
We love their staff and are so thankful and grateful for a smooth transition from paper charting to an electronic system.
Sometimes I forget that it is not human and can't understand why it can't do whatever I might dream up. No really it is very practice specific.
Once we were up and running we have had great support from their IT and they have gone above and beyond to help us as we have added staff to our clinic.
E-Medsys has a smaller client base so it is not as well know nationwide.
I would recommend this product to any practice (big or small) as it is truly a great product backed with some of the nicest staff you will ever meet.
Logging immunization is easy, well organized EMR and pediatric friendly. Great costumer support and I can't stress enough how great is their support.
The customization of this software is very user friendly. We love that it is not a "EMR in a Box" and it is able to fit our work flow.
The software was very easy to implement, which was important because we have a volunteer base to help with treatments, and the therapists & students needed to learn quickly.
We like the software as it is easy to use. Our new hire doctors have commented that the ehr was user friendly, and intuitive, and it doesnt take them long to get up and running.
Because we were already using the patient management software, the EHR system integrated beautifully. As indicated above, our working relationship with TriMed and its staff has been unmatched.
We got lucky and chose the best EHR for our small practice back in November.
They have been fantastic to work with. My team always receives the support we need and they are quick to implement our requested changes.
We are thankful for their support team who is always there to answer questions.
Everything at all times was at our finger tips so that we were able to investigate and solve queries in real time without resorting to lengthy dives into the "bowels" of the software.
Praxis EMR logo
5.0
188

EMR software powered with artificial intelligence

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.9
    Features
    4.9
    Customer support
    5.0
Pros and Cons from Praxis EMR users   
+15
Its ease of use, machine learning, no inaccurate boilerplate templates, its reasonable cost, its organized processes for onboarding, and the amazing and responsive and personable customer service.
I was in a group practice for 5 years until I resigned last September. During the 5 years in my former group, I was burdened by using E-clinical works - a template based EMR that I absolutely loathed.
Complete, fast, attractive and (positive) attention grabbing reporting to referring physicians. Outstanding customer support.
It was my bad for not selecting Praxis years ago.
A great emr that will keep improving your pratice, keep improving your speed, and save you time.
In fact that is one of the most annoying things that there is not one consistent way to do things. Some processes take one click , some take two, some you check "ok" and some you click "enter.
Overall once the software had been installed I not only speak for myself but my staff, the software is great. As for the price it was worth the cost.
You are never left wondering if you are forgotten.
We use scribes and this is a very easy system to adapt to that. Once you understand the logic behind the software it is quite brilliant.
We've been using it for almost a year now and it has proven to be simply outstanding. We have physicians, counselors, lab technicians, and clerical personnel using it without any issues.
Unbelievably, this administrative part of my practice is now fun and my speedy and high level reporting is a source of pride to our whole practice. Charting is easy and intuitive.
It is easy for our providers to use. Our trainer is excellent to work with.
The overall Praxis experience has been fantastic.
Easy to learn and easy to use. I can generate documentation of a high level of care with minimum time.
I built up my assessments and at this point, I finish my notes very rapidly and the notes are of very high quality. The system is easy to add orders and can be customized easily.
The support staff has been amazingly passionate about the value of the product and it shows in the enthusiasm with which they provide support.
In an office setting it can end up taking care of your charting, prescriptions and patient instructions very quickly and easily.
This is a very intuitive software and functions in the same way a physician evaluates a patient and creates a note. Produces concise, clean notes and integrates very well with Dragon.
Its ease of use, machine learning, no inaccurate boilerplate templates, its reasonable cost, its organized processes for onboarding, and the amazing and responsive and personable customer service.
I was in a group practice for 5 years until I resigned last September. During the 5 years in my former group, I was burdened by using E-clinical works - a template based EMR that I absolutely loathed.
Complete, fast, attractive and (positive) attention grabbing reporting to referring physicians. Outstanding customer support.
It was my bad for not selecting Praxis years ago.
A great emr that will keep improving your pratice, keep improving your speed, and save you time.
In fact that is one of the most annoying things that there is not one consistent way to do things. Some processes take one click , some take two, some you check "ok" and some you click "enter.
Overall once the software had been installed I not only speak for myself but my staff, the software is great. As for the price it was worth the cost.
You are never left wondering if you are forgotten.
We use scribes and this is a very easy system to adapt to that. Once you understand the logic behind the software it is quite brilliant.
We've been using it for almost a year now and it has proven to be simply outstanding. We have physicians, counselors, lab technicians, and clerical personnel using it without any issues.
Unbelievably, this administrative part of my practice is now fun and my speedy and high level reporting is a source of pride to our whole practice. Charting is easy and intuitive.
It is easy for our providers to use. Our trainer is excellent to work with.
The overall Praxis experience has been fantastic.
Easy to learn and easy to use. I can generate documentation of a high level of care with minimum time.
I built up my assessments and at this point, I finish my notes very rapidly and the notes are of very high quality. The system is easy to add orders and can be customized easily.
The support staff has been amazingly passionate about the value of the product and it shows in the enthusiasm with which they provide support.
In an office setting it can end up taking care of your charting, prescriptions and patient instructions very quickly and easily.
This is a very intuitive software and functions in the same way a physician evaluates a patient and creates a note. Produces concise, clean notes and integrates very well with Dragon.
Its ease of use, machine learning, no inaccurate boilerplate templates, its reasonable cost, its organized processes for onboarding, and the amazing and responsive and personable customer service.
I was in a group practice for 5 years until I resigned last September. During the 5 years in my former group, I was burdened by using E-clinical works - a template based EMR that I absolutely loathed.
Complete, fast, attractive and (positive) attention grabbing reporting to referring physicians. Outstanding customer support.
It was my bad for not selecting Praxis years ago.
A great emr that will keep improving your pratice, keep improving your speed, and save you time.
In fact that is one of the most annoying things that there is not one consistent way to do things. Some processes take one click , some take two, some you check "ok" and some you click "enter.
Overall once the software had been installed I not only speak for myself but my staff, the software is great. As for the price it was worth the cost.
You are never left wondering if you are forgotten.
We use scribes and this is a very easy system to adapt to that. Once you understand the logic behind the software it is quite brilliant.
We've been using it for almost a year now and it has proven to be simply outstanding. We have physicians, counselors, lab technicians, and clerical personnel using it without any issues.
Unbelievably, this administrative part of my practice is now fun and my speedy and high level reporting is a source of pride to our whole practice. Charting is easy and intuitive.
It is easy for our providers to use. Our trainer is excellent to work with.
The overall Praxis experience has been fantastic.
Easy to learn and easy to use. I can generate documentation of a high level of care with minimum time.
I built up my assessments and at this point, I finish my notes very rapidly and the notes are of very high quality. The system is easy to add orders and can be customized easily.
The support staff has been amazingly passionate about the value of the product and it shows in the enthusiasm with which they provide support.
In an office setting it can end up taking care of your charting, prescriptions and patient instructions very quickly and easily.
This is a very intuitive software and functions in the same way a physician evaluates a patient and creates a note. Produces concise, clean notes and integrates very well with Dragon.
Qualifacts Insync logo
4.5
371

Cloud-based EHR and practice management software.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.2
    Features
    4.4
    Customer support
    4.6
Pros and Cons from Qualifacts Insync users   
avatar
+15
The implementation process itself has been great mostly because of the individuals that have been working diligently to ensure our success.
Because there are multiple ways to get to different sections, it can feel overwhelming at times. Also, I hate that they don't have a "back" button to just get to the previous screen.
InSync is quality software that has many exciting functions; the support with our transition has been excellent and we have been able to customize the system to meet most of our needs.
I do not believe that it is a bad system I do wish it was faster but it just maybe me.
So far it has been wonderful. The customer service has been amazing, all questions answered, and everyone I have spoken to is kind and knowledgeable.
This has been especially tough in a small shop where the data validation has been frequently an area that had room for errors in output and aggregation of data.
The customer support in training me was unbelievably comprehensive and intelligent. The trainers were knowledgeable, kind, helpful, and very patient.
Providers cannot individually set their availability. Availability is limited to the agency hours and no appointments can be set outside of this without resorting to all sort of antics.
I was happy for the most part that we were still able to manage in the middle of a pandemic and execute everything as best as we could.
I like having quick access to my assessments for clients. I like it’s ability to send and receive paperwork from clients through the portal.
He was really helpful in helping brainstorm different things that might be helpful to our agency, since I wasn't getting much feedback from my staff. He was very knowledgeable about the system.
The billing team is able to get claims out quickly and properly. Communication: The communication between IT, service, and billing department and the client is outstanding.
My team and I enjoy having our EHR and billing/practice management integrated into one system. It’s very user friendly, intuitive and easy to use.
The product is very intuitive and easy for staff to learn and operate. Second, the support staff are awesome.
This was helpful when budgeting our needs and being able to find some grant funding to get the process started. I liked the way that we could make changes to the system to meet our workflow.
Once you learn it, it is amazing. Portal, billing, support and integrated telelhealth.
InSync is very intuitive, and offers great features, such as patient portal.
Currently we are very fresh into the product but I am expecting the revenue cycle management tools to be the most impressive thing for us.
The implementation process itself has been great mostly because of the individuals that have been working diligently to ensure our success.
Because there are multiple ways to get to different sections, it can feel overwhelming at times. Also, I hate that they don't have a "back" button to just get to the previous screen.
InSync is quality software that has many exciting functions; the support with our transition has been excellent and we have been able to customize the system to meet most of our needs.
I do not believe that it is a bad system I do wish it was faster but it just maybe me.
So far it has been wonderful. The customer service has been amazing, all questions answered, and everyone I have spoken to is kind and knowledgeable.
This has been especially tough in a small shop where the data validation has been frequently an area that had room for errors in output and aggregation of data.
The customer support in training me was unbelievably comprehensive and intelligent. The trainers were knowledgeable, kind, helpful, and very patient.
Providers cannot individually set their availability. Availability is limited to the agency hours and no appointments can be set outside of this without resorting to all sort of antics.
I was happy for the most part that we were still able to manage in the middle of a pandemic and execute everything as best as we could.
I like having quick access to my assessments for clients. I like it’s ability to send and receive paperwork from clients through the portal.
He was really helpful in helping brainstorm different things that might be helpful to our agency, since I wasn't getting much feedback from my staff. He was very knowledgeable about the system.
The billing team is able to get claims out quickly and properly. Communication: The communication between IT, service, and billing department and the client is outstanding.
My team and I enjoy having our EHR and billing/practice management integrated into one system. It’s very user friendly, intuitive and easy to use.
The product is very intuitive and easy for staff to learn and operate. Second, the support staff are awesome.
This was helpful when budgeting our needs and being able to find some grant funding to get the process started. I liked the way that we could make changes to the system to meet our workflow.
Once you learn it, it is amazing. Portal, billing, support and integrated telelhealth.
InSync is very intuitive, and offers great features, such as patient portal.
Currently we are very fresh into the product but I am expecting the revenue cycle management tools to be the most impressive thing for us.
The implementation process itself has been great mostly because of the individuals that have been working diligently to ensure our success.
Because there are multiple ways to get to different sections, it can feel overwhelming at times. Also, I hate that they don't have a "back" button to just get to the previous screen.
InSync is quality software that has many exciting functions; the support with our transition has been excellent and we have been able to customize the system to meet most of our needs.
I do not believe that it is a bad system I do wish it was faster but it just maybe me.
So far it has been wonderful. The customer service has been amazing, all questions answered, and everyone I have spoken to is kind and knowledgeable.
This has been especially tough in a small shop where the data validation has been frequently an area that had room for errors in output and aggregation of data.
The customer support in training me was unbelievably comprehensive and intelligent. The trainers were knowledgeable, kind, helpful, and very patient.
Providers cannot individually set their availability. Availability is limited to the agency hours and no appointments can be set outside of this without resorting to all sort of antics.
I was happy for the most part that we were still able to manage in the middle of a pandemic and execute everything as best as we could.