Apex LIS Pricing, Features, Reviews & Comparison of Alternatives

Apex LIS

Laboratory information system for the healthcare industry

4.1/5 (10 reviews)

Apex LIS overview

What is Apex LIS?

Apex LIS is a cloud-based laboratory information solution designed to help businesses in the healthcare sector automate processes for diagnostic testing and ensure the regulatory compliance of lab equipment. Apex LIS lets users store all practice information in a unified repository for future reference and evaluation.

Key features of Apex LIS include data capture, physician test panels, a lab instrument interface, multi-location printing, fax management, and order entry. Physicians can use the multiple entry module to submit laboratory requests based on individual requirements. The electronic health record (EHR) solution creates lab appointments and standing orders for local, as well as reference testing. The platform also generates specimen labels in suitable quantities. Teams can utilize the barcode scanner to read specimen labels and identify storage locations when tests are ready.

Apex LIS enables users to generate full size medical reports with business logos and patient information. Users can export them as Adobe Acrobat PDF files for email, fax or reprint. Using Westgard rules processing, teams can conduct periodic quality checks of laboratory devices, to ensure compliance with HIPAA regulations.
www.apexhealthware.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, Australia, China, India and 4 other markets, Japan, Germany, Brazil, Mexico

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 22 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Taiwanese, Thai
Apex LIS screenshot: Apex LIS location maintenance screenshotApex LIS screenshot: Apex LIS data mining screenshotApex LIS screenshot: Apex LIS lab request maintenance screenshotApex LIS screenshot: Apex LIS test information screenshot

Apex LIS reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.0
  4.2
  4.0
David DelAngel

Great Support Behind The Product

Used daily for 2+ years
Reviewed 2019-05-20
Review Source: Capterra

When I was brought on as the IT Director, this app was the biggest open issue. After doing some testing I found that our ISP latency response time was extremely high thus being the underlying issue with the app communicating with our cloud server. Called and had a discussion with Oscar, we had a test console deployed into our Citrix environment that evening and began testing the next day. Console ran like a champ and my staff couldn't be more thankful!

Pros
For the price it's really hard to beat. Anytime we have any issue we are able to get a tech on the phone and get the issue resolved in a timely manner.

Cons
Sometimes devices stop communicating and the system needs to be rebooted. We've put in a process to simply reboot the workstation every evening and this seems to have minimized this issue.

Response from Apex Healthware


Thank you for your kind review its a pleasure to be of service to Legacy ER

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lisa Clayton

Apex for your POL LIS

Used daily for 2+ years
Reviewed 2019-04-29
Review Source: Capterra

An LIS in the POL results in more timely results without transcription errors. However, most LIS are designed for large hospitals and are so expensive that the average POL cannot even consider the cost of installing one. Apex has changed that. I am the Lab Manager in a POL with 8 providers performing over 100,000 labs on an annual basis, and I must say that this was our best purchase ever! As a plus, the customer support has been very timely and personable.

Pros
The Apex LIS is perfect for the Physician Office Lab. Not only does it provide all the features needed, but, unlike most of its competitors, its is very affordable!

Cons
I honestly do not have anything negative to say about the Apex system.

Response from Apex Healthware


Thank you for you for allowing us to be your LIMS. Its a pleasure!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Shane Hill, M.D.

Apex sucks! Unprofessional answer...... yes. Truthful?.......Absolutely

Used daily for 2+ years
Reviewed 2016-08-06
Review Source: Capterra

Apex had good customer service initially, in fact I referred several other clinics to them in the first year after opening in 2009. At first they seemed very responsive to our clinic needs, however, over the years they have gone significantly downhill. As in I don't think customer service could get any worse.

Pros
Most of the time Apex works just fine. But how many software programs do you know that work perfectly all of the time? Its when it is NOT working is when you see their true colors. When see a companies response when things aren't working is when you measure the value of the company and the software program.

Cons
For 13 months now we have been trying to get Apex to interface with LabCorp. This is a process that should only take 2 weeks or less. Our clinic is NOT the only one having problems with Apex. Here we are 13 months later and still no interface. The problem is that clinics are held hostage by software companies because it is frequently cost prohibitive to drop your LIS company and switch to another (same thing with EMR's). At MedNorth we are at the point where we are going to just bite the bullet and switch to a new LIS company....that's how bad it is.

Response from Apex Healthware


Dr Hill we are sorry to hear of your frustration. Please note that this interface (1 of over 100) was completed by us in 10 weeks but we waited on your EMR for 9 months to complete delivery of insurance & guarantor data. what can we do to make this right for you?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Khalid Khan

SignatureCare Emergency centers Love using Apex LIS

Used daily for 2+ years
Reviewed 2019-05-10
Review Source: Capterra

We love using the software as it provides us the central platform to manage our in-house lab. We are able to serve our patients faster and efficiently.

Pros
It is user-friendly and easy to learn after it is initially set up by the expert staff at Apex support. We have worked with them to centralize the use across multiple facilities and successfully integrated with our EMR software. Results transfer to our EMR seamlessly.

Cons
Sometimes communications to the devices break but Apex support has set up a robust recovery process.

Response from Apex Healthware


You are most kind. It is a pleasure to be of service to SignaureCare!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kyjuan Brown

Robust LIS with excellent support at affordable price!

Used daily for 2+ years
Reviewed 2019-12-26
Review Source: Capterra

As [SENSITIVE CONTENT HIDDEN] of one of Bermuda’s largest medical clinics we carefully evaluated which LIS would be best for us 5 years ago. We selected Apex Healthware and have been very pleased with both the performance of the software as well as the professional and pleasant manner of the support services.

Pros
The best things about the software are ease of use, reliability and adaptability to our needs.

Cons
Can think of nothing that we are not happy with.

Response from Apex Healthware


Thank you Dr Brown for your kind words. It has been our great pleasure to be of service to you and your excellent staff!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Apex LIS pricing

Pricing options
Subscription
View Pricing Plans

Contact Apex Healthware for pricing details.

Apex LIS features

Customizable Reporting
HIPAA Compliance
Reporting & Statistics

API (116 other apps)
Activity Dashboard (185 other apps)
Appointment Management (210 other apps)
Automatic Notifications (137 other apps)
Billing & Invoicing (203 other apps)
Calendar Management (138 other apps)
Charting (137 other apps)
Claims Management (145 other apps)
Client Portal (129 other apps)
Compliance Management (149 other apps)
Document Management (124 other apps)
Document Storage (112 other apps)
Multi-Location (102 other apps)
Records Management (185 other apps)
Reminders (204 other apps)
Self Service Portal (127 other apps)
Workflow Management (141 other apps)

Additional information for Apex LIS

Key features of Apex LIS

  • Data Analysis Auditing
  • Data Mining
  • EMR Interface
  • Lab Instrument Interface
  • Multi-Location Printing
  • Physician Test Panels
  • Practice Management
  • Quality Check
  • Sample Tracking
View All Features