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Apex LIS Logo

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Laboratory information system for the healthcare industry

(3)

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Apex LIS Pricing, Features, Reviews and Alternatives

Apex LIS FAQs

Q. What type of pricing plans does Apex LIS offer?

Apex LIS has the following pricing plans:
Starting from: $1500.00

These products have better value for money


Q. Who are the typical users of Apex LIS?

Apex LIS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Apex LIS support?

Apex LIS supports the following languages:
Swedish, Spanish, Irish, German, Italian, English, Danish, Dutch, Ukrainian, French, Portuguese, Catalan, Greek, Portuguese, Portuguese


Q. Does Apex LIS offer an API?

Yes, Apex LIS has an API available for use.


Q. What level of support does Apex LIS offer?

Apex LIS offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

Apex LIS product overview

Price starts from

1500

Usage Based

What is Apex LIS?

Apex LIS is a cloud-based laboratory information solution designed to help businesses in the healthcare sector automate processes for diagnostic testing and ensure the regulatory compliance of lab equipment. Apex LIS lets users store all practice information in a unified repository for future reference and evaluation.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
FAQs/Forum
Knowledge Base
24/7 (Live rep)

Training options

Webinars
Live Online
Documentation
In Person
Videos

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Starting from

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Usage Based

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Pricing range

Starting from

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One-time payment

Per Feature

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Why am I seeing this?

Apex LIS pricing information

Value for money

4.2

/5

11

Starting from

1500

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Apex LIS features

Functionality

4.1

/5

11

Total features

62

3 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
HIPAA Compliant
Alerts/Notifications
Patient Records Management
Document Management
Third-Party Integrations
Scheduling

Functionality contenders

Apex LIS users reviews

Overall Rating

4.2

/5

11

Positive reviews

82

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.4/10
Rating distribution

5

4

3

2

1

8

1

0

0

2

Pros
We selected Apex Healthware and have been very pleased with both the performance of the software as well as the professional and pleasant manner of the support services.
The best things about the software are ease of use, reliability and adaptability to our needs.
The Apex LIS is perfect for the Physician Office Lab. Not only does it provide all the features needed, but, unlike most of its competitors, its is very affordable.
Cons
There are a lot of bugs and the software team wants nothing to do with you. Customer service is terrible.
The problem is that clinics are held hostage by software companies because it is frequently cost prohibitive to drop your LIS company and switch to another (same thing with EMR's).
This is a process that should only take 2 weeks or less. Our clinic is NOT the only one having problems with Apex.

Overall rating contenders

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Maria Louisse F.

Hospital & Health Care, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Worth The Price

Reviewed 2 years ago

One of the best Medical Lab Software used in hospitals and other reference laboratories. Easy to use and adaptable to your organization's needs.

Pros

Working in a government hospital, Been using this software 5 years now and this APEX LIS became our bestfriend in our workplace. It is very helpful especially when you are in health care industry. From order entry, specimen storage, data security and more. Files are safe and secure.

Cons

It is confusing at first. So glad we had training for this software. Still a 10/10 for me.

DD
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David D.

Medical Practice, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Support Behind The Product

Reviewed 5 years ago

When I was brought on as the IT Director, this app was the biggest open issue. After doing some testing I found that our ISP latency response time was extremely high thus being the underlying issue with the app communicating with our cloud server. Called and had a discussion with Oscar, we had a test console deployed into our Citrix environment that evening and began testing the next day. Console ran like a champ and my staff couldn't be more thankful!

Pros

For the price it's really hard to beat. Anytime we have any issue we are able to get a tech on the phone and get the issue resolved in a timely manner.

Cons

Sometimes devices stop communicating and the system needs to be rebooted. We've put in a process to simply reboot the workstation every evening and this seems to have minimized this issue.

Vendor response

Thank you for your kind review its a pleasure to be of service to Legacy ER

SH
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Shane H.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Apex sucks! Unprofessional answer...... yes. Truthful?.......Absolutely

Reviewed 8 years ago

Apex had good customer service initially, in fact I referred several other clinics to them in the first year after opening in 2009. At first they seemed very responsive to our clinic needs, however, over the years they have gone significantly downhill. As in I don't think customer service could get any worse.

Pros

Most of the time Apex works just fine. But how many software programs do you know that work perfectly all of the time? Its when it is NOT working is when you see their true colors. When see a companies response when things aren't working is when you measure the value of the company and the software program.

Cons

For 13 months now we have been trying to get Apex to interface with LabCorp. This is a process that should only take 2 weeks or less. Our clinic is NOT the only one having problems with Apex. Here we are 13 months later and still no interface. The problem is that clinics are held hostage by software companies because it is frequently cost prohibitive to drop your LIS company and switch to another (same thing with EMR's). At MedNorth we are at the point where we are going to just bite the bullet and switch to a new LIS company....that's how bad it is.

Vendor response

Dr Hill we are sorry to hear of your frustration. Please note that this interface (1 of over 100) was completed by us in 10 weeks but we waited on your EMR for 9 months to complete delivery of insurance & guarantor data. what can we do to make this right for you?

LC
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Lisa C.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Apex for your POL LIS

Reviewed 5 years ago

An LIS in the POL results in more timely results without transcription errors. However, most LIS are designed for large hospitals and are so expensive that the average POL cannot even consider the cost of installing one. Apex has changed that. I am the Lab Manager in a POL with 8 providers performing over 100,000 labs on an annual basis, and I must say that this was our best purchase ever! As a plus, the customer support has been very timely and personable.

Pros

The Apex LIS is perfect for the Physician Office Lab. Not only does it provide all the features needed, but, unlike most of its competitors, its is very affordable!

Cons

I honestly do not have anything negative to say about the Apex system.

Vendor response

Thank you for you for allowing us to be your LIMS. Its a pleasure!

KK
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Khalid K.

Health, Wellness and Fitness, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SignatureCare Emergency centers Love using Apex LIS

Reviewed 5 years ago

We love using the software as it provides us the central platform to manage our in-house lab. We are able to serve our patients faster and efficiently.

Pros

It is user-friendly and easy to learn after it is initially set up by the expert staff at Apex support. We have worked with them to centralize the use across multiple facilities and successfully integrated with our EMR software. Results transfer to our EMR seamlessly.

Cons

Sometimes communications to the devices break but Apex support has set up a robust recovery process.

Vendor response

You are most kind. It is a pleasure to be of service to SignaureCare!

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