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athenaOne vs NextGen Office Comparison (2026)

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athenaOne logo

athenaOne

NextGen Office logo

NextGen Office

Overview

AthenaOne is a fully-integrated healthcare solution combining electronic health records, medical billing, practice management, and patient engagement. The AI-native platform streamlines clinical documentation, automates data exchange, and simplifies administrative tasks for providers. With features like customizable workflows, automated wellness outreach, and telehealth, the system helps medical practices enhance clinical outcomes and operational efficiency.

NextGen Healthcare provides ambulatory practices with award-winning solutions along with dedicated support & professional services.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

300

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.8

916

5

4

3

2

1

389

250

114

68

95

  • Value for money
  • Ease of use
  • Features
  • Customer support
61%
would recommend this app

4.0

1.2K

5

4

3

2

1

532

489

161

46

58

  • Value for money
  • Ease of use
  • Features
  • Customer support
60%
would recommend this app

Pros

“The interface was user-friendly, appointment scheduling and patient management were organized well, and the platform helped improve communication and workflow efficiency within the practice.”
Verified reviewer profile picture

Reneisha H.

Clinical and Administrative Support - Medical Assistant

“The platform supported efficient patient workflow management and helped simplify many day-to-day administrative and clinical tasks.”
Verified reviewer profile picture

Reneisha H.

Clinical and Administrative Support - Medical Assistant

“athenaOne provided an intuitive and efficient workflow that made daily clinical operations feel more streamlined compared to other EMR systems I have used.”
Verified reviewer profile picture

Reneisha H.

Clinical and Administrative Support - Medical Assistant

Pros

“Through NextGen Healthcare EHR, our organization is able to order medications, document patient charts, manage appointments, and process billing and coding for medical claims.”
LF

Latasha F.

Medical Office Manager

“The ledger helps us track patient balances and be able to send patient statements.”
CG

Chez G.

Billing and Credentialing Manager

“Maintaining electronic medical records and chart documentation”
LF

Latasha F.

Medical Office Manager

Cons

“The system can sometimes be slow or glitchy, and certain features may take time to learn.”
KL

Kat L.

Nurse

“Some parts of the interface can feel cluttered, and certain tasks take more clicks than expected.”
LW

Landon W.

administrator

“Sometimes Athena does not Alert the provider when no pharmacy is available to send any prescriptions.”
DT

Diana T.

Clinical Office Manager

Cons

“This limitation has resulted in a higher number of canceled appointments appearing within the system, which can impact scheduling reports and appointment tracking accuracy.”
LF

Latasha F.

Medical Office Manager

“One of the least thing that I did not like was that it sometime duplicated the data and it was hard to merge patients.”
DT

Diana T.

Clinical Office Manager

“We often find faxes delayed, but NGO support fails to provide any meaningful update during the questionable period. "”
MU

Muhammad U.

Manager

  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features89
  • Accounting Integration
  • Admissions Management
  • Alerts/Notifications
  • Ancillary Care Provider Access
  • Appointment Management
  • Appointment Scheduling
  • Bed Management
  • Billing & Invoicing
  • Case Management
  • Charting
  • Claims Data Automation - Healthcare Claims Management
  • Claims Management
  • Claims Process Workflow - Healthcare Claims Management
  • Claims Resubmission - Healthcare Claims Management
  • Claims Scrubbing
  • Claims Scrubbing - Healthcare Claims Management
  • Clearinghouse Integration - Healthcare Claims Management
  • Clinical Documentation
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Tracking
  • Customizable Dashboard
  • Decision Support
  • Digital Intake Forms
  • Document Management
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EHR Integration
  • EMR/EHR
  • Electronic Submissions - Healthcare Claims Management
  • Engagement Measuring
  • For Cardiologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Plastic Surgery Practices
  • For Podiatrists
  • For Primary Care
  • For Psychiatrists
  • For Substance Abuse Therapy
  • For Urgent Care
  • For Urologists
  • Formulary Management
  • Growth Charts
  • HIPAA Compliant
  • Healthcare Compliance
  • IPC Systems Integration
  • Immunization & Allergy Tracking
  • In-Patient Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Integration with Wearables
  • Interoperability
  • Inventory Management
  • Invoice History
  • Meaningful Use Certified
  • Meaningful Use Reporting
  • Medical Billing
  • Medical History Records
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multi-Provider Practice
  • Multiple Medical Provider Access
  • ONC-ATCB Certified
  • Online Presence Management
  • Out-Patient Management
  • Patient Communications
  • Patient Data Security - Healthcare Claims Management
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Satisfaction Management
  • Patient Scheduling
  • Patient Workflow Management
  • Payment Collection
  • Physician Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Quotes/Estimates
  • Records Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • SMS Messaging
  • Scheduling
  • Secure Messaging
  • Self Service Portal
  • Surveys & Feedback
  • Templates
  • Treatment Planning
  • Two-Way Communication
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Web-based Deployment
  • Workflow Management
  • ePHI Storage
  • Total features26
  • Accounting Integration
  • Admissions Management
  • Alerts/Notifications
  • Ancillary Care Provider Access
  • Appointment Management
  • Appointment Scheduling
  • Bed Management
  • Billing & Invoicing
  • Case Management
  • Charting
  • Claims Data Automation - Healthcare Claims Management
  • Claims Management
  • Claims Process Workflow - Healthcare Claims Management
  • Claims Resubmission - Healthcare Claims Management
  • Claims Scrubbing
  • Claims Scrubbing - Healthcare Claims Management
  • Clearinghouse Integration - Healthcare Claims Management
  • Clinical Documentation
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Tracking
  • Customizable Dashboard
  • Decision Support
  • Digital Intake Forms
  • Document Management
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EHR Integration
  • EMR/EHR
  • Electronic Submissions - Healthcare Claims Management
  • Engagement Measuring
  • For Cardiologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Plastic Surgery Practices
  • For Podiatrists
  • For Primary Care
  • For Psychiatrists
  • For Substance Abuse Therapy
  • For Urgent Care
  • For Urologists
  • Formulary Management
  • Growth Charts
  • HIPAA Compliant
  • Healthcare Compliance
  • IPC Systems Integration
  • Immunization & Allergy Tracking
  • In-Patient Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Integration with Wearables
  • Interoperability
  • Inventory Management
  • Invoice History
  • Meaningful Use Certified
  • Meaningful Use Reporting
  • Medical Billing
  • Medical History Records
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multi-Provider Practice
  • Multiple Medical Provider Access
  • ONC-ATCB Certified
  • Online Presence Management
  • Out-Patient Management
  • Patient Communications
  • Patient Data Security - Healthcare Claims Management
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Satisfaction Management
  • Patient Scheduling
  • Patient Workflow Management
  • Payment Collection
  • Physician Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Quotes/Estimates
  • Records Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • SMS Messaging
  • Scheduling
  • Secure Messaging
  • Self Service Portal
  • Surveys & Feedback
  • Templates
  • Treatment Planning
  • Two-Way Communication
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Web-based Deployment
  • Workflow Management
  • ePHI Storage

Integrations

  • Total integrations17
  • Abridge
  • Assist
  • Beam Health
  • Bridge
  • DeepScribe
  • Doctible
  • InstaMed
  • Phreesia
  • Rectangle Health
  • Rivet
  • Scribe
  • SocialClimb
  • Spark
  • Suki
  • VaxCare
  • Yosi
  • rater8
  • Total integrations2
  • Abridge
  • Assist
  • Beam Health
  • Bridge
  • DeepScribe
  • Doctible
  • InstaMed
  • Phreesia
  • Rectangle Health
  • Rivet
  • Scribe
  • SocialClimb
  • Spark
  • Suki
  • VaxCare
  • Yosi
  • rater8

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