Availity vs Net Health

athenaOne

WebPT

Service Center

RT Connect

Health Portal Solutions

Provation Apex

Compare Availity and Net Health based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

MocDoc HMS

MocDoc HMS is a hospital management system designed to help businesses in the healthcare sector streamline appointment scheduling, patient check-in, and billing operations. It enables medical professionals to enhance productivity, prepare electronic prescriptions, and capture as well as and store patients’ medical records in a centralized repository.

eHospital Systems

Enterprise Hospital Information System (HIS) designed for hospitals and medical centers, integrating EHR, inpatient and outpatient management, billing, laboratory, radiology, pharmacy, inventory, and analytics in one unified platform with cloud, on-premise, and hybrid deployment options.

Smartsheet

Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.

Availity is designed to help businesses in the healthcare industry manage medical benefits, insurance claims, and payment authorizations on a unified platform. The revenue cycle management system enables healthcare professionals to log and track revenue from initial appointments to final payments.

Access Controls/Permissions

Accounting Integration

Claims Management

Communication Management

Data Import/Export

Document Management

HIPAA Compliant

In-Patient Management

Medical Billing

Out-Patient Management

Patient Records Management

Physician Management

Third-Party Integrations

Availity

Web-based

Basic

Chiropractor

You can also keep track of all the claims data on availity.

My overall experience has been a learning curve as far as what insurances I can submit for prior authorization on availity for.

You can submit and keep track of health claims.

Administrative Assistant

We use it daily and I like that you can chat with most payers and usually get more information that way.

Licensed Professional Counselor

After submitting claims, I can only see limited data, so if the claim does not go through at insurance company, I can’t review it readily.

CEO - Speech-Language Pathologist

Availity is my one stop location for 75% of the insurance companies I work with.

Billing

Additionally, allowing us to maintain a client list for easier access to benefits would save time by eliminating the need to re-enter client details.

Often, clients don’t provide their insurance number, or it's recorded incorrectly, so having the option to search by name and date of birth would be a helpful enhancement.

owner

first responder team is not adequately trained and tries to assist but in the end wastes the callers time  - need to escalate the call quicker if support does not know what to do

Patient Accounting and Insurance Coordinator

I like that it saves clients so I can go back to look them up when verifying monthly.

My least favorite thing about availity is how much the premium account costs.

Prior Authroization

You can verify 10+ insurances through one portal which makes it much more efficient for our branch

Business Manager

We have to go to another place to get some of our claims info.

I tried to explain it is a valid question to ask any rep before beginning if I am in the correct dept and area and she cut me off and was condescending and rude to me as the client  - terrible!

I am not a fan of creating a new password, what feels like every two months, but it is good to have extra protection I suppose.

Too many places to search for Remits and Authorizations.  

Able to verify patient information, copays, medical groups and deductibles

Counselor, owner, sole proprietor

I like having a phone number to call and then speak with a live person!

Online accounting of claims submitted, payment received.

Administrator

The website is extreemly difficult to understand and manuver.

It is nice to go to one place for our insurance info.

I like Availity and the way it's organized better than other Insurance lookup portals.

I feel like it should cost just maybe not as much.

I like that it's quick and easy to access eligibility and benefits, even if a patient is standing right in front of you.

Office Manager

Its a one stop shop for everything from EOB's to prior authorizations.

Did not like using so found a different billing platform that much easier to use and met my needs better.

Prior Authorizations

Intuitive dashboard that changes as you use features.

The ease of having most of my insurance providers all in one spot.

Pharmacist

Also, it took me some time to set it up as there are a lot of insurance companies that we have to set-up.

I really like the ease of submitting authorizations and referrals.

Office Administrator

There are times when it is difficult to navigate

Insurance

It is easy to use and it makes sense when trying to figure it out.  

BILLING SPECIALIST

The sad part is the insurance companies make us use it particularly BCBS and they have no idea how horrible it is.

Finance Manager

You will have NO HAIR after about a month of emailing and calling only to receive ABSOLUTELY

Admin Assistant

The ability to chat with payers is nice and convenient.

Billing specialists

So an appeal on one isn’t the same place as the other

Looking up claims and ERA’s is pretty simple.

I replied letting them know that is terrible customer service and once I did that I got a reply the next day.

Generally, I have been satisfied that they are always up and running. But as an amateur biller, it can be daunting to figure some things out.

Medical Biller 

We are using this to know patients benefit coverage details and in every state big insurance companies benefit details found under one account it’s good and time saving thing best thing you get correct HMO or PPO details with this you can reduce your denials volume if you submit your claim after verification to correct vendors happy with this services

The remittance viewer is also very helpful.

Medicaid Biller Specialist Owner

Very user friendly, customer service is very easy to reach via chat.

OWNER

locked out of site, 2 factor authentication not working by phone, cannot get customer service to fix my login  despite 4 calls all lasting 40-50 mins.

Some time insurance request a medical records to review a per payment review in this part and filling appeal through portal you are facing some extra time need to improve more

Director

SUPER DIFFICULT to get any useful information that you need regarding claims or claim status.

Also entering a claim through Availity is fairly simple, but it'll do you little good because you won't be able to find it after

Insurance Management

Claim Management

Phone Support

Payer Information

Security and Access Control

Remittance Management

User Interface

Ease of Use

Customer Support

201-500

11-50

501-1000

Self-Employed

Fusion

Fusion is an EMR for OT, PT, & SLP practices with features for scheduling, documentation, billing, insights, tasks, compliance, & more

Alleva

Our state-of-the-art platform will take your center into the 21st century and streamline the entire process of EMR. Our platform provides more efficient workflows, reducing burn-out, and improving the quality of care. Insights offers real-time data for better business decisions and easier reporting.

ModMed

ModMed offers a cloud-based EHR system designed specifically for medical specialty practices including dermatology, ophthalmology, and orthopedics. The platform integrates AI-based documentation tools, such as ModMed Scribe with practice management features to streamline clinical workflows and patient engagement. The solution connects clinical and administrative aspects of healthcare practices through specialty-specific interfaces and analytics capabilities.

An all-in-one EMR solution for physical therapy, occupational therapy, and speech-language pathology that helps increase efficiency, productivity and profitability.

Activity Dashboard

Alerts/Notifications

Appointment Management

Appointment Scheduling

Assessment Management

Automated Scheduling

Billing & Invoicing

Calendar Management

Care Plan Management

Charting

Code & Charge Entry

Compliance Management

Compliance Tracking

Confirmations/Reminders

Drag & Drop

Drug Reference Database

Dunning Management

EMR/EHR

E-Prescribing

Exercise Library

Faculty/Staff Management

For Medical Purposes

For Occupational Therapists

For Physical Therapy

For Speech Therapists

Invoice History

Medication History

Messaging

Multi-Location

No-Show Tracking

One-to-One Messaging

Patient Engagement

Patient Intake

Patient Portal

Patient Scheduling

Practice Management

Progress Notes

Progress Tracking

Records Management

Recurring Appointments

Referral Tracking

Reminders

Remittance Advice

Remote Treatment Planning

Reporting/Analytics

Reporting & Statistics

Scheduling

Self Service Portal

SOAP notes

Treatment Planning

Video Conferencing

Virtual Waiting Room

Workflow Management

Proprietary

Net Health

Windows

Linux

Chromebook

Rehab Coordinator/PTA

System meets and exceeds all the rehab needs for our SNF to handle rehab related documentations, certifications, re-certs, progress reports, reports, assessments, projections used for scheduling rehab, daily rehab charges, CPTs, billing exports, time in /out logs, monthly PBJ and labor reports, Clini-SIgn for doctors' eSignatures, Training offered when migrating between Casamata over to Net Health when they merged.

Insurance Case Manager

Moves very slowly to display documentation, only limitations on what you can view at the same time.

owner, wound care nurse practitioner

We were advised to write about all of our concerns into the "communities" section and we have done so, but we are still waiting for basic features in even the older and cheaper EMRs that allow us to fax out referrals, e-prescribe with no problems, and use applications that actually work for tissue imaging.

SAP Functional Analyst

Occasionally we will have to do complete reboots of the system because a user locks up.

Organization of features, lack of fluidity moving through documentation.  

Medical Scheduler

New role outs or new software updates can we a little challenging at times.

Instead we have no ability to fax documents out of the system, no ability to assign a task to a staff member, where the patient's chart opens up .

CONSTANT errors with viewing/printing documentation.  

Health

Requires a strong internet connection to function effectively.

certified coder

sometime, when you print the whole record, you get double pages

From a billing and coding stand point, this is by far the easist program in my 20 years hisitory I have ever worked with

OFFICE COORDINATOR 

The best feature when stuck is the "Fast support" I can share my screen and get to the exact issue that i am stuck on!  

It improved productivity and helped streamline tasks effectively.

Clinical Informatics Analyst

I would not recommend using NetHealth due to their lack of customer support and service, if you have a choice.

Availity vs Net Health Comparison (2026)

Availity

Net Health

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

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