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Net Health Logo

Cloud-based EMR software for PT, OT, and SLP

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Net Health - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Net Health overview

What is Net Health?

Net Health is a comprehensive, cloud-based, all-in-one EMR solution for PTs, OTs, and SLPs. Net Health’s suite of products provides physical therapy clinics with patient scheduling, billing, proper coding, clinical documentation, analytics, reporting, patient engagement and communication. Improve the patient experience, ensure therapists can efficiently create compliant documentation, establish an important revenue stream for your clinic.

Starting price

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Pros & Cons

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User Interface

Billing

Customer Support

Documentation

Role Management

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Net Health’s user interface

Ease of use rating:

Net Health reviews

Overall rating

4.1

/5

163

Positive reviews

71

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.71/10
Rating distribution

5

4

3

2

1

81

54

11

3

14

Pros
“System meets and exceeds all the rehab needs for our SNF to handle rehab related documentations, certifications, re-certs, progress reports, reports, assessments, projections used for scheduling rehab, daily rehab charges, CPTs, billing exports, time in /out logs, monthly PBJ and labor reports, Clini-SIgn for doctors' eSignatures, Training offered when migrating between Casamata over to Net Health when they merged.”
JW

Joyce W.

Rehab Coordinator/PTA

“We were advised to write about all of our concerns into the "communities" section and we have done so, but we are still waiting for basic features in even the older and cheaper EMRs that allow us to fax out referrals, e-prescribe with no problems, and use applications that actually work for tissue imaging.”
AK

Annika K.

owner, wound care nurse practitioner

“New role outs or new software updates can we a little challenging at times.”
MM

Marsha M.

Medical Scheduler

Cons
“Instead we have no ability to fax documents out of the system, no ability to assign a task to a staff member, where the patient's chart opens up .”
AK

Annika K.

owner, wound care nurse practitioner

“The biggest is that with our system--each account must be closed and a new account opened each month. If there is a gap in care, say a month goes by, you have to manually generate a new account. If the "treatment cycle" is not worded as the initial one was, the flow of documentation ceases. ”
RP

Rob P.

Director of Rehab Services

“CONSTANT errors with viewing/printing documentation. ”
CU

Chris U.

Insurance Case Manager

Who uses Net Health?

Based on 163 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospital & Health Care
Medical Practice
Pharmaceuticals

Use cases

Medical Billing
Physical Therapy
Speech Therapy
Occupational Therapy
Electronic Medical Records

Net Health's key features

Most critical features, based on insights from Net Health users:

Patient records management
Scheduling
Billing & invoicing

All Net Health features

Features rating:

Activity dashboard
Alerts/Notifications
API
Appointment management
Appointment scheduling
Assessment management
Automated scheduling
Billing & invoicing
Calendar management
Care plan management
Charting
Claims management
Code & charge entry
Communication management
Compliance management
Compliance tracking
Confirmations/Reminders
Document management
Drag & drop
Drug reference database
Dunning management
EMR/EHR
E-Prescribing
Exercise library
Faculty/Staff management
For medical purposes
For occupational therapists
For physical therapy
For speech therapists
HIPAA compliant
In-Patient management
Insurance management
Invoice history
Medication history
Messaging
Multi-Location
No-Show tracking
One-to-One messaging
Out-Patient management
Patient engagement
Patient intake
Patient portal
Patient records management
Patient scheduling
Physician management
Practice management
Progress notes
Progress tracking
Records management
Recurring appointments
Referral tracking
Reminders
Remittance advice
Remote treatment planning
Reporting/Analytics
Reporting & statistics
Scheduling
Self service portal
SOAP notes
Treatment planning
Video conferencing
Virtual waiting room
Workflow management

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Net Health integrations (0)

Integrations rated by users

We looked at 163 user reviews to identify which products are mentioned as Net Health integrations and how users feel about them.

PCC logo
PCC

Integration rating: 5.0 (2)

lots of partners use it.

KT

Kyle T.

MLT

Integration rating: 4.0 (1)

Integration rating: 5.0 (1)

Net Health customer support

What do users say about Net Health customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Net Health customer support.

A number of users find customer support responsive, knowledgeable, and quick to resolve issues or answer questions.

A fair number of users report slow response times, difficulty reaching support by phone, and inconsistent follow-up from the team.

Support options

Email/help desk
Faqs/forum
Knowledge base
Phone support

Training options

In person
Live online
Webinars
Documentation
Videos

To see what individual users say about Net Health's customer support, check out the review snippets below.

“Excellent user interface and amazing customer support.”

SM

Swapnil M.

Director Of Rehabilitation services.

“Best customer service.”

MS

Michelle S.

Director of Rehab

“It would take hours on hold to reach an agent and they would not respond to messages.”

NF

Nichole F.

Practice Manager

“I would not recommend using NetHealth due to their lack of customer support and service, if you have a choice.”

RH

Robin H.

Clinical Informatics Analyst

Net Health FAQs

Q. Who are the typical users of Net Health?

Net Health has the following typical customers:
Small Business, Large Enterprises, Mid-size Business, Freelancers

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Q. What level of support does Net Health offer?

Net Health offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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