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Foothold vs Casebook Comparison (2026)

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Casebook logo

Casebook

Overview

Electronic documentation software for mental health and SUD service providers. We offer case management, client tracking, and an EHR all under one roof. Our software is HIPAA-compliant, federally certified, and offers full interoperability for care coordination and value-based care.

Casebook, the comprehensive human services software designed to empower social workers, case managers, and other professionals to improve the lives of those they serve. With Casebook, you can streamline your workflows, collaborate with your team, and deliver better outcomes for your clients.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

2000

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

51

5

4

3

2

1

33

15

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.2

86

5

4

3

2

1

42

30

7

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
64%
would recommend this app

Pros

“Access is permission based and allows for HR, Quality Improvement, auditing, billing and programs to work in one system.”
DP

Darlene P.

COO

“We use AWARDS for our department to serve as an internal roster system and to provide e-consent values to the Bronx RHIO and Healthix.”
AS

Angel S.

Data Manager

“The different ReportBuilders offer an amazing amount of customization options and virtually every field in AWARDS is reportable.”
BM

Brad M.

Data Systems Coordinator

Pros

“The calendar and reminder features have been especially useful for keeping up with check-ins and deadlines, and the reporting tools make it easy to track progress and share updates with donors and stakeholders.”
AM

Adri M.

Peer Mentor

“From onboarding to troubleshooting to running through hypothetical situations with the CSM team, they have always made themselves available when needed and have a clear understanding of what caseworkers need from a case management platform.”
AA

Allie A.

Community Care Manager

“I like that it is modernized with features that allow us to see our clients with their personal photos, upload information to see immediately, and process their information quickly.”
Verified reviewer profile picture

Andria S.

Human Services Project Manager

Cons

“the white space when creating documents that it takes up and make documents significantly long.”
AP

Alisa P.

In-Home Director

“Some of the report features will not allow you to use the back button.”
JS

Julie S.

Ctredentialing and Business coordinator

“Our agency struggles with the Plans and Reviews module, as it is not super user-friendly or intuitive.”
BM

Brad M.

Data Systems Coordinator

Cons

“Setting up the initial configuration felt less intuitive than the daily navigation, and it took more time and effort than I originally anticipated to get everything aligned with our specific needs.”
MS

Monique S.

Coordinator of School Services

“I am not thrilled with each staff member having to create their own intake profile for the same person.”
Verified reviewer profile picture

Stephanie H.

Residential Manager at Passage DV Shelter

“Now I feel sometimes I'm too nervous to switch things up in fear of messing with something unintentionally.”
AA

Allie A.

Community Care Manager

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features87
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Authorization Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • CNA Tracking
  • CRM
  • Calendar Management
  • Candidate Profiles
  • Case List Management
  • Case Management
  • Case Notes
  • Certification & Licensing
  • Charting
  • Child Welfare Management
  • Claims Management
  • Client Chart Audit Tools
  • Client Management
  • Client Portal
  • Clinical Care
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Document Management
  • Document Storage
  • Document Templates
  • E-Prescribing
  • EMR/EHR
  • Electronic Signature
  • Eligibility Verification
  • Email Alerts
  • Email Management
  • Email Tracking
  • Employee Management
  • Event Scheduling
  • For Home Care Providers
  • For Mental/Behavioral Health
  • For Nonprofits
  • For Nursing Homes
  • Forms Management
  • Geriatric Care
  • Goal Setting/Tracking
  • Group Notes
  • HIPAA Compliant
  • Home Health Care Management
  • Incident Management
  • Initial Assessments
  • Interaction Tracking
  • Level of Care Evaluation
  • MDS Review
  • Medical Billing
  • Medical History Records
  • Member Database
  • Mobile Access
  • Multi-Location
  • Multi-Provider Practice
  • Notes Management
  • Nursing Forms Tracking
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Point of Care System
  • Program Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Referral Management
  • Referral Tracking
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Scheduling
  • Self Payment
  • Self Service Portal
  • Staff Scheduling
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Team Notes
  • Therapy Notes
  • Third-Party Integrations
  • Time Tracking
  • Training Management
  • Transaction Management
  • Treatment Planning
  • Volunteer Management
  • Wait List Management
  • Web Forms
  • Website Integration
  • Workflow Management
  • Total features70
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Authorization Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • CNA Tracking
  • CRM
  • Calendar Management
  • Candidate Profiles
  • Case List Management
  • Case Management
  • Case Notes
  • Certification & Licensing
  • Charting
  • Child Welfare Management
  • Claims Management
  • Client Chart Audit Tools
  • Client Management
  • Client Portal
  • Clinical Care
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Document Management
  • Document Storage
  • Document Templates
  • E-Prescribing
  • EMR/EHR
  • Electronic Signature
  • Eligibility Verification
  • Email Alerts
  • Email Management
  • Email Tracking
  • Employee Management
  • Event Scheduling
  • For Home Care Providers
  • For Mental/Behavioral Health
  • For Nonprofits
  • For Nursing Homes
  • Forms Management
  • Geriatric Care
  • Goal Setting/Tracking
  • Group Notes
  • HIPAA Compliant
  • Home Health Care Management
  • Incident Management
  • Initial Assessments
  • Interaction Tracking
  • Level of Care Evaluation
  • MDS Review
  • Medical Billing
  • Medical History Records
  • Member Database
  • Mobile Access
  • Multi-Location
  • Multi-Provider Practice
  • Notes Management
  • Nursing Forms Tracking
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Point of Care System
  • Program Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Referral Management
  • Referral Tracking
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Scheduling
  • Self Payment
  • Self Service Portal
  • Staff Scheduling
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Team Notes
  • Therapy Notes
  • Third-Party Integrations
  • Time Tracking
  • Training Management
  • Transaction Management
  • Treatment Planning
  • Volunteer Management
  • Wait List Management
  • Web Forms
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations1
  • Google Calendar
  • Google Forms
  • Jotform
  • Microsoft 365
  • Microsoft Outlook
  • Quest
  • Zapier
  • Total integrations6
  • Google Calendar
  • Google Forms
  • Jotform
  • Microsoft 365
  • Microsoft Outlook
  • Quest
  • Zapier