BestNotes vs Carepatron

SimplePractice

TheraNest

TherapyNotes, LLC

Kipu

Zanda

TherapyAppointment

Compare BestNotes and Carepatron based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Kipu empowers multi-provider and enterprise facilities specializing in SUD and behavioral health to operate efficiently with a comprehensive cloud-based platform that includes EMR, CRM, and RCM solutions.

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

BestNotes is a cloud based electronic health record management solution for the behavioral health and substance abuse industry. Features include: scheduling, patient portal, audit-compliant documentation, medication administration, outcome tracking, e prescribing, lab tracking, and reporting

Activity Tracking

Appointment Management

Appointment Scheduling

Assessment Management

Automated Scheduling

Billing & Invoicing

Calendar Management

Case Management

Charting

Claims Management

Client Management

Client Portal

Coding Assistance

Compliance Management

Compliance Tracking

Confirmations/Reminders

Contact Management

Customizable Forms

Customizable Reports

Customizable Templates

Decision Support

Document Management

Document Storage

Drug Reference Database

E-Prescribing

Electronic Signature

Employee Management

EMR/EHR

For Healthcare

For Mental/Behavioral Health

For Psychiatrists

For Substance Abuse Therapy

Forms Management

Group Notes

Handwriting Recognition

HIPAA Compliant

Initial Assessments

Invoice Management

Meaningful Use Certified

Medical Billing

Medication Management

Multi-Location

Multi-Provider Practice

Notes Management

ONC-ATCB Certified

Patient Portal

Patient Records Management

Physician Management

Practice Management

Progress Notes

Progress Reports

Progress Tracking

Real-Time Reporting

Records Management

Referral Tracking

Reminders

Reporting & Statistics

Role-Based Permissions

Scheduling

Self Service Portal

Task Scheduling

Template Management

Therapy Notes

Treatment Planning

Workflow Management

BestNotes

Android

Web-based

Windows

iPad

iPhone

Director of Technology

BestNotes is an easy-to-use platform with great integration capabilities and a wonderful support team behind it.

Admissions Coordinator

I use it daily for my job. However, my favorite part about Best Notes is the amazing customer service.

Chief Clinical Officer

Likes include ease of access, ability to navigate, ability to print information as needed.

Director

I like that the interface is user friendly and has a lot of features that are specifically useful within my field.

As we are new to using BestNotes I am not sure if its a technical error or user error but it fails to carry over the level of care for each client.

The price for this EHR is phenomenal and BestNotes has the potential to be great. I like that you can add your own customized forms.

Social Worker

What I like most about this software is that there is an app for it. I think that this makes it so much better and accesible.

Very responsive and available. We especially like that they are willing to customize it for our particular business and we can upload our current forms.

Owner; Counselor

I like that it is easy to use, you can customize the settings to make it more personable, and it allows for information to be easily stored and accessible.

Vice President and Therapist

The calendar feature for all of our therapists to coordinate has been extremely helpful. The group notes are automatically placed in the client file and has saved countless hours.

Collections specialist

The software doesn't seem to be upgrading with the advances in technology. I still find it hard to navigate and make edits to a document without it making an error in the formatting.

Chief Financial Officer

BestNotes has a supportive team that is easy to contact. Any software issues are quickly resolved and the software is dependable (no downtime).

Therapist

I like that you can add as much as you need to your advancement notes and don't need to simply check boxes or what have you like different frameworks.

HR Director

Very useful and great place to store documents.

Partner

The best part of the experience has been the customer service. Customer executives  are always available, extremely knowledgeable, and super-fast to respond.

Psychiatric Nurse Practitioner

I was given unlimited hours to learn the system at no additional cost. I had an amazing trainer "[SENSITIVE CONTENT]" who was knowledgeable, patient, and accommodated my busy schedule for weeks.

Operations Manager

Additionally, the file size constraints can be a limitation when working with government agencies who have extremely large patient files.

API limitations, inability to auto-schedule report exports.

BestNotes screenshot: Set and track daily, weekly and monthly activity schedules through BestNotes’s mobile app

BestNotes screenshot: Import patient record and data form other EHR services to BestNotes with application import feature

BestNotes screenshot: BestNotes automates log report building process

BestNotes screenshot: BestNotes - Mobile Dashboard

BestNotes screenshot: Set appointment and add members to the meeting within the calendar feature in BestNotes

Freelancers

Large Enterprises

Mid Size Business

Small Business

Zanda is a practice management platform designed to help allied health professionals run clinic operations with calendar management tools, automated appointment reminders, treatment note templates, invoicing, online bookings, 2-way SMS chat, telehealth, secure AI-powered session transcription, and more.

TheraNest is a practice management and therapy notes tool that allows users to keep track of health records and manage payment processing

TherapyAppointment is the longest-standing EMR practice management solution. Our tools are designed to help solo and group practitioners simplify charting, automate billing and claims, allow client self-scheduling, send automated appointment reminders, conduct telehealth sessions, and more.

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Access Controls/Permissions

Activity Dashboard

Alerts/Escalation

Alerts/Notifications

Calendar Sync

Care Plan Management

Chat/Messaging

Clinical Care

Communication Management

Contact Database

Credit Card Processing

Customer Database

Customizable Fields

Data Import/Export

Data Security

Document Templates

Drag & Drop

Electronic Payments

Email Reminders

Event Scheduling

Event/Activities Planning

Facility Scheduling

Faculty/Staff Management

For Chiropractors

For Home Care Providers

For Long Term Care

For Medical Purposes

For Nursing Homes

For Occupational Therapists

For Physical Therapy

Home Health Care Management

Incident Management

Insurance Eligibility Verification

Live Chat

Meal/Nutrition Management

Medical History Records

Medication History

Mobile Access

Mobile Alerts

Monitoring

Onboarding

Online Booking

Online Payments

Patient Communications

Patient Engagement

Patient Intake

Patient Management

Patient Questionnaires

Patient Scheduling

Payment Processing

Physician Scheduling

Point of Care System

Recurring Appointments

Rehabilitation Management

Remote Treatment Planning

Reporting/Analytics

Rescheduling

Carepatron

Linux

Clinician Owner

The platform’s ease of use, robust functionality, and ability to grow alongside my practice make it a fantastic choice for any healthcare professional looking to simplify their operations.

Dietitian

Amazing platform that is easy to use, has advanced customization features, and is affordable.

Clinical Nutritionist

I love that it is an all one platform, where I can keep notes, book appointments, create invoices, and upload important patient information. So easy to use and navigate and the help desk is amazing.

If you dont get an answer straight away you are told how long it will be and the response is friendly and super helpful.

Clinical Psychologist

Perfect for starting therapists - no set up costs and you could effectively stay on the free plan forever. Friendly and helpful customer support on a messenger system.

LMSW

Also,  the guide needs to include step by step  how to set stuff up for newbies. Q&A would be niceI have to admit I feel very frustrated when there is a problem.

Director of Counseling and Wellness

Unfortunately, I can't use this at this time because the billing, insurance, and other sections are not used by us and very confusing for our students even if we tell them to ignore it.

Wireless representative

Honestly, just the ease of use, and the privacy and ability to have a private visit with a provider.

BestNotes vs Carepatron Comparison (2026)

BestNotes vs Carepatron Comparison (2026)

BestNotes

Carepatron

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives