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BestNotes vs CentralReach Comparison

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Overview

Category Leaders

BestNotes is a cloud based electronic health record management solution with inbuilt CRM features for behavioral health and...

Category Leaders

CentralReach is a practice management & EHR solution for therapists and educators with integrated features for scheduling,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

5

4

3

2

1

28

25

6

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

5

4

3

2

1

60

33

5

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

As an outpatient therapist, this system allows is so user friendly and to have the customer support to help make forms that was already in place and not charge is a wonderful experience.

CB

Christina B.

If there is a reporting request, or company specific function request, the BestNotes team is easy to work with and does a great job to find the best solution for the Organization.

CM

Christine M.

Likes include ease of access, ability to navigate, ability to print information as needed.

SS

Sharon S.

Pros

Love using timesheets and my favorite is converting sessions. Easy to use, self explanatory and very reliable.

MK

Monika K.

Great company putting their best effort into creating a super powerful software. Wonderful people, and software has all the functionality for most firms, just not for larger platform firms like us.

JJ

Jennifer J.

It is easy to navigate and has a great user interface. I like that you can search within each module and I love that the Help section's different guides are very comprehensive as well.

SV

Soquel V.

Cons

As we are new to using BestNotes I am not sure if its a technical error or user error but it fails to carry over the level of care for each client.

SS

Sharon S.

The software doesn't seem to be upgrading with the advances in technology. I still find it hard to navigate and make edits to a document without it making an error in the formatting.

JC

Jessica C.

Additionally, the file size constraints can be a limitation when working with government agencies who have extremely large patient files.

JW

Jay W.

Cons

I needed to call my supervisor several times to find out what I was doing wrong.

MH

Mary H.

Sometimes it’s limiting and errors are not quickly fixed.

KS

Karina S.

But it registers 30 minues. I wasted a lot of time figuring that out.

MH

Mary H.

  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features42
  • ABA Data Collection
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Bank Reconciliation
  • Behavior Tracking
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • CRM
  • Calendar Management
  • Care Plan Management
  • Cash Flow Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Course Authoring
  • Credential Management
  • Credit Card Processing
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Storage Management
  • Decision Support
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Event Scheduling
  • Expense Claims
  • File Management
  • Financial Analysis
  • Financial Management
  • For ABA Industry
  • For Mental/Behavioral Health Practices
  • Forms Management
  • General Ledger
  • Goal Setting / Tracking
  • HIPAA Compliant
  • HR Management
  • Handwriting Recognition
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Insurance Management
  • Invoice Management
  • Learning Management
  • Meaningful Use Certified
  • Medical Billing
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • Order Entry
  • Patient Engagement
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Physician Scheduling
  • Planning Tools
  • Practice Management
  • Program Management
  • Progress Reports
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Timesheet Management
  • Training Management
  • Treatment Planning
  • User Management
  • Visual Analytics
  • Total features105
  • ABA Data Collection
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Bank Reconciliation
  • Behavior Tracking
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • CRM
  • Calendar Management
  • Care Plan Management
  • Cash Flow Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Course Authoring
  • Credential Management
  • Credit Card Processing
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Storage Management
  • Decision Support
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Event Scheduling
  • Expense Claims
  • File Management
  • Financial Analysis
  • Financial Management
  • For ABA Industry
  • For Mental/Behavioral Health Practices
  • Forms Management
  • General Ledger
  • Goal Setting / Tracking
  • HIPAA Compliant
  • HR Management
  • Handwriting Recognition
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Insurance Management
  • Invoice Management
  • Learning Management
  • Meaningful Use Certified
  • Medical Billing
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • Order Entry
  • Patient Engagement
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Physician Scheduling
  • Planning Tools
  • Practice Management
  • Program Management
  • Progress Reports
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Timesheet Management
  • Training Management
  • Treatment Planning
  • User Management
  • Visual Analytics

Integrations

  • Total integrations1
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne