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CentralReach Logo

CentralReach

End-to-end practice management for ABA and related care.

Last updated: December 2024

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CentralReach - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is CentralReach?

CentralReach is a powerful, all-in-one software solution designed to manage and optimize ABA therapy, autism care, and intellectual and developmental disabilities (IDD) services, as well as multidisciplinary practices that include occupational, speech, and mental health therapies. Trusted by over 1,600 therapy practices, CentralReach offers a full suite of integrated tools for billing, scheduling, clinical documentation, data collection, and staff management. The platform’s customizable workflows make it adaptable to the needs of individual therapy providers, from small clinics to large organizations.

CentralReach seamlessly integrates with third-party tools, including popular electronic health record (EHR) systems, billing software, and payment gateways, enabling smooth data flow and interoperability within your existing tech stack. With a robust API, users can configure CentralReach to connect with custom applications and systems, ensuring a cohesive operational environment.

The platform supports native mobile applications for both iOS and Android, allowing clinicians to document progress notes, collect data, and manage schedules on the go. CentralReach’s AI-powered session summary notes transform the way clinicians create progress notes during ABA therapy sessions, dramatically reducing the time spent on documentation and freeing up more time for client care.

Security is at the core of CentralReach’s infrastructure, with data encryption, secure cloud-based storage, and compliance with HIPAA and other industry regulations. Role-based access controls ensure that sensitive client information is only accessible by authorized users, while audit logs provide transparency and accountability for all system activities.

Key Features:

-Fully integrated practice management, including billing, scheduling, and clinical documentation

API for seamless third-party integrations and custom configurations

-Native mobile apps for iOS and Android

-AI-powered session summary notes to reduce documentation time

-Advanced reporting and analytics to drive data-informed decisions

-Secure, HIPAA-compliant data storage and encryption

-Role-based access controls and audit logging for enhanced security

Benefits of using CentralReach

CentralReach provides a comprehensive solution for therapy practices, delivering powerful features and integrations to streamline workflows, enhance care delivery, and drive operational efficiency. From clinical documentation to billing and reporting, CentralReach helps providers focus on delivering high-quality care while reducing administrative burdens.

  • Efficiency Through Automation: CentralReach automates time-consuming administrative tasks like scheduling, billing, and reporting, freeing up time for clinicians and staff to focus on client care.

  • Seamless Integrations: With a robust API and integration with popular third-party systems, CentralReach ensures that your practice management software fits perfectly into your existing tech stack, minimizing disruptions and ensuring smooth data flow.

  • AI-Powered Documentation: Clinicians can leverage AI-powered session summary notes, which significantly reduce time spent on progress note creation, enabling them to spend more time with clients.

  • Mobile Accessibility: With native iOS and Android apps, CentralReach allows clinicians to document sessions, manage schedules, and track progress on the go, making it ideal for busy therapy providers.

  • Data Security and Compliance: CentralReach is fully compliant with HIPAA, ensuring that sensitive client information is stored securely. Role-based access controls and audit logging further protect against unauthorized access and provide accountability.

  • Customizable Workflows: CentralReach is designed to adapt to the unique needs of your practice, with configurable workflows that can support multidisciplinary therapy services, including ABA, occupational, speech, and mental health therapies.

  • Advanced Analytics: The platform’s robust reporting and analytics tools allow practices to monitor performance, track key metrics, and make data-driven decisions to improve client outcomes.

    • Starting from

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    No pricing info

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    CentralReach's key features

    Most critical features, based on insights from CentralReach users:

    Reporting/Analytics
    4.1
    (26)
    Progress Tracking
    3.7
    (21)
    ABA Data Collection
    3.8
    (21)
    For ABA Industry
    4.0
    (25)
    HIPAA Compliant
    4.9
    (15)
    Appointment Management
    3.5
    (10)

    Features

    4.2

    /5

    136

    Ease of use

    4.0

    /5

    136

    All CentralReach features

    Treatment Planning
    4.0
    (2)
    Customizable Reports
    3.5
    (4)
    Medical Billing
    3.2
    (6)
    Progress Reports
    4.0
    (3)
    Records Management
    4.2
    (4)
    Claims Management
    2.0
    (2)
    For Mental/Behavioral Health
    4.7
    (3)
    Charting
    4.0
    (5)
    Patient Records Management
    4.0
    (6)
    Document Management
    4.1
    (8)
    Program Management
    3.6
    (8)
    Insurance Management
    3.6
    (12)
    Mobile Access
    3.6
    (7)
    Billing & Invoicing
    3.0
    (8)
    Appointment Scheduling
    4.2
    (6)
    Document Storage
    4.5
    (2)
    Coding Assistance
    1.0
    (1)
    Electronic Payments
    4.0
    (5)
    Claims Scrubbing
    1.0
    (1)
    Multi-Location
    (0)
    Patient Engagement
    (0)
    Notes Management
    (0)
    Patient Intake
    5.0
    (1)
    Multi-Physician
    (0)
    Patient Database
    (0)
    Learning Management
    (0)
    Invoice Management
    (0)
    Patient Monitoring
    (0)
    Patient Portal
    (0)
    Multi-Provider Practice
    (0)
    Visual Analytics
    (0)
    Therapy Notes
    (0)
    Template Management
    (0)
    Staff Management
    (0)
    SOAP notes
    (0)
    Session Notes
    (0)
    Self Service Portal
    (0)
    Scheduling
    (0)
    Role-Based Permissions
    (0)
    Revenue Management
    (0)
    Reporting & Statistics
    (0)
    Registration Management
    (0)
    Real-Time Reporting
    (0)
    Progress Notes
    (0)
    Practice Management
    2.0
    (1)
    Physician Scheduling
    5.0
    (1)
    Payroll Management
    (0)
    Patient Scheduling
    5.0
    (1)
    Compliance Management
    (0)
    Communication Management
    (0)
    Clinical Notes
    4.0
    (1)
    Clinic Interoperability
    (0)
    Client Portal
    (0)
    Client Database
    (0)
    Chat/Messaging
    (0)
    Care Plan Management
    (0)
    Calendar Management
    (0)
    Behavior Tracking
    (0)
    Availability Management
    (0)
    Automated Scheduling
    (0)
    Assessment Management
    (0)
    API
    (0)
    Alerts/Notifications
    (0)
    Activity Tracking
    (0)
    Activity Dashboard
    (0)
    Access Controls/Permissions
    (0)
    Insurance Eligibility Verification
    1.0
    (1)
    Initial Assessments
    1.0
    (1)
    Historical Reporting
    4.0
    (1)
    Goal Setting/Tracking
    4.0
    (1)
    Forms Management
    (0)
    For Occupational Therapists
    (0)
    EMR/EHR
    4.0
    (2)
    Employee Management
    (0)
    Electronic Signature
    (0)
    Documentation Management
    (0)
    Document Templates
    (0)
    Decision Support
    4.0
    (2)
    Data Visualization
    (0)
    Data Storage Management
    (0)
    Data Security
    (0)
    Customizable Templates
    4.0
    (1)
    Customizable Forms
    (0)
    Compliance Tracking
    4.0
    (1)

    CentralReach awards

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    CentralReach support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Phone Support
    Email/Help Desk

    Training options

    In Person
    Webinars
    Documentation
    Videos
    Live Online

    CentralReach reviews

    Overall rating

    4.4

    /5

    136

    Positive reviews

    88

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.43/10
    Rating distribution

    5

    4

    3

    2

    1

    78

    41

    7

    6

    4

    Pros
    One of the most impressive aspects of Central Reach is their commitment to innovation and their ability to adapt to the changing needs of the healthcare industry.
    HJ

    Harry J.

    Chief Executive Officer

    It is easy to navigate and has a great user interface. I like that you can search within each module and I love that the Help section's different guides are very comprehensive as well.
    SV

    Soquel V.

    Autism Technician

    Great company putting their best effort into creating a super powerful software. Wonderful people, and software has all the functionality for most firms, just not for larger platform firms like us.
    JJ

    Jennifer J.

    Director of HR & Ops

    Cons
    I needed to call my supervisor several times to find out what I was doing wrong.
    MH

    Mary H.

    Speech Therapist

    Sometimes it’s limiting and errors are not quickly fixed.
    KS

    Karina S.

    RBT

    But it registers 30 minues. I wasted a lot of time figuring that out.
    MH

    Mary H.

    Speech Therapist

    Read all reviews
    Read all reviews

    CentralReach FAQs

    Q. Who are the typical users of CentralReach?

    CentralReach has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does CentralReach support?

    CentralReach supports the following languages:
    English

    Q. Does CentralReach support mobile devices?

    CentralReach supports the following devices:
    Android, iPad, iPhone

    Q. Does CentralReach offer an API?

    No, CentralReach does not have an API available.

    Q. What level of support does CentralReach offer?

    CentralReach offers the following support options:
    Knowledge Base, Phone Support, Email/Help Desk

    Related categories

    Mental Health
    Applied Behavior Analysis
    Electronic Medical Records
    Medical Practice Management
    Speech Therapy
    Occupational Therapy
    Therapy
    Therapy Notes

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    US office

    56 Top Gallant Road
    Stamford, CT 06902
    USA

    Registered office

    Calle Álava 121
    08018 Barcelona,
    Spain

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