CentralReach Pricing, Features, Reviews & Comparison of Alternatives


Practice management & EHR for therapists and educators

4.6/5 (15 reviews)

CentralReach overview

CentralReach is a practice management and EHR solution for therapists and educators with integrated features for scheduling, medical billing, payroll, clinical data collection, precision teaching, learning, and human resources. CentralReach helps applied behavior analysis (ABA) clinicians and educators within the developmental disabilities sector to produce improved outcomes for people with autism.

Tools for practice management enable users to match staff and client availability using CentralReach’s integrated scheduling system, with a view on appointments from every angle. Coded appointments and integration with payroll and billing help streamline the billing and claims process, along with automated appointment to timesheet conversion. Users can link appointments to preloaded authorizations and billing codes, and organize the calendar with labels for custom groups, clients, staff and more. The comprehensive reporting module provides real-time billing accruals to help users keep track of payroll, payable and receiving flow.

CentralReach’s clinical fulfillment dashboard provides KPIs on authorization hours converted, pending, and remaining, and more. Additional reports include a supervision, productivity, sales, authorizations, audits, receivables, payroll, and clinical data. The client/parent portal provides clients with a secure digital gateway for billing and invoices, as well as documentation such as session notes and forms, medical reports, insurance authorizations, and more.

CentralReach’s clinical solutions include data collection, documentation, and precision teaching. Users can digitally custom build the way they chart and analyze graphs to fit the organization’s needs. The solution’s customizable data sheets are updated automatically when items are met, when phases change or when new prompts are prescribed. Users can collect real-time data before, during and after appointments, as well as report on goals and targets and track progress in one place.


Pricing options
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Business size



United States

Supported languages

CentralReach screenshot: Match staff and client availability and look at appointments from every angleCentralReach OverviewCentralReach screenshot: Organize the calendar with labels for custom groups, clients, staff and moreCentralReach screenshot: Key performance indicator (KPI) reports allow users to view authorization hours converted, pending, and remaining by month-to-date, past three months, and year-to-dateCentralReach screenshot: Collect data in real time, report on goals and targets and track progress all in one placeCentralReach screenshot: Track employee hours and work performance for payroll with CentralReachCentralReach screenshot: Automatically generated billing with every appointmentCentralReach screenshot: CentralReach 'sessions' are customizable data sheets that users make one time for their staff to customize for every clientCentralReach screenshot: Plan ahead, collect the data in real time, report on goals and targets and track progress all in one place

CentralReach reviews

Value for money
Ease of use
Customer support
Haifa Al huwaymil

Signing on with Central Reach was the best decision I could have made for my small business. I own a

Reviewed 2017-10-21
Review Source: Capterra

Signing on with Central Reach was the best decision I could have made for my small business. I own an agency in its 4th year and was looking for options that could help reduce the demand on me as an owner who still actively provides clinical services to clients, without having to hire a full-time scheduler/claims manager. The Central Reach software has significantly reduced the number of hours that I spend in front of a computer screen inputting information and makes data on my employees and clients available at the ready. I almost (dare I say...) find managing this information enjoyable, rather than a complete strain on my schedule. This was an incredible investment for the future of my company!

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Jessica Nance

Multi-state ABA Practice - 5 STARS!

Used daily for 2+ years
Reviewed 2017-03-09
Review Source: Capterra

Central Reach can manage scheduling, reporting functions, reporting functions and most importantly, billing. Their staff is passionate, knowledgeable and truly cares about their customers success. If one person does not have an answer, they will utilize their resources to find you the answer. The filtering options in their many screens is a great functionality that can help an organization get down to the nitty gritty of what is occurring. The reports that you are able to run are user friendly and top notch. The support team have been phenomenal in helping us get up to speed on new features, answers our questions promptly and is willing to go above and beyond with our requests. I highly recommend Central Reach to any and every ABA practice. Reports function, filter functions, claims manager software, dashboard for tasks.

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The best all-around software to manage an ABA practice

Used daily for 2+ years
Reviewed 2018-12-19
Review Source: Capterra

Functionality- all the features and items you need to manage an ABA practice, from scheduling to data collection, secure messaging, timesheets, billing, and authorizations are included in this software. Customer service is top-notch and the company is great about communicating updates and changes.

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Excellent, allows my practice management in mental health, and physical therapy and speech.

Used weekly for 6-12 months
Reviewed 2018-04-07
Review Source: Capterra

The benefits are multiple, CentralReach is the leading provider of records management software and electronic health practices for clinics focused on the analysis of applied behavior (ABA) and CentralReach, the leading provider of electronic health record and practice management software for clinics focused on applied behavior analysis (ABA) and speech therapy.I like most is that this cloud-based system complies with the Health Insurance Portability and Accountability Act (HIPAA). Likewise, it is very favorable that CentralReach includes applications for billing, programming, image file systems, human resources and more. Its functionalities include a database of medicines, ICD-10 coding tools and reference letters. Also that the native application of CetralReach is available for iOS and Android platforms.

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Tiffany M. Gordon

CentralReach is innovative with its layout compared to comparable software.

Used daily for 6-12 months
Reviewed 2018-02-22
Review Source: Capterra

I liked the flexibility of the timesheets and how easy it was to input times, notes, and details regarding my ABA visits. It was very helpful to have each time block labeled and I could put my clients information (case numbers, Medicaid numbers, etc.) with the time block I used.

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CentralReach features

Activity Dashboard (75 other apps)
Appointment Management (80 other apps)
Automated Scheduling (57 other apps)
Automatic Notifications (51 other apps)
Automatic Reminders (102 other apps)
Billing & Invoicing (91 other apps)
Calendar Management (63 other apps)
Charting (69 other apps)
Claims Management (64 other apps)
Client Portal (74 other apps)
Compliance Management (51 other apps)
Customizable Reporting (46 other apps)
Customizable Templates (52 other apps)
Document Storage (53 other apps)
Electronic Signature Capture (48 other apps)
HIPAA Compliance (130 other apps)
Health Insurance (45 other apps)
Monitoring (47 other apps)
Records Management (98 other apps)
Workflow Management (53 other apps)

Additional information for CentralReach

Key features of CentralReach

  • Practice management
  • Learning management
  • Clinical data collection and graphs
  • Human resources
  • Scheduling
  • Billing
  • Payroll
  • Reporting
  • Client/patient portal
  • Bank reconciliation
  • ReachMe chat
  • Document management
  • Documentation
  • Precision teaching
  • iPhone/Android app
  • Calendar management
  • Custom groups
  • Tagging
  • Timesheets
  • Availability management
  • Preloaded authorizations
  • Claims submissions
  • Multiple payments at once
  • Real-time billing accruals
  • Cash flow management
  • Customizable rate codes
  • Track employee hours and work performance
  • Key performance indicator reports
  • Clinical fulfillment dashboard
  • Supervision report
  • Utilization report
  • Invoices
  • Program books
  • Team collaboration
  • Financial performance tracking
  • Insurance credentialing & HR documentation
  • Auditing
  • Credentialing
  • Reporting on goals and targets
  • Customizable session notes
  • Initial evaluations and assessments
  • RBT training and CEU course fulfillments
  • Course set-up using reusable templates
  • Due date tracking
  • Quiz and survey form creation
  • File uploads
  • Collaboration tools
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Since CentralReach connects clinical notes to claims, progress reports can be auto-generated and submitted with pre-built claims templates.

Organizations can quickly navigate individual student learning by implementing precision teaching into their ABA programing with CentralReach.

Fully integrated human resources management means that users can manage staff in the same platform as where they manage their practice, operations, and clinical data.

The CentralReach iPhone/Android app allows users to access electronic Data Sheets on the go, schedule and view appointments and contact details, and communicate with colleagues with the HIPAA-secure one-to-one or group chat feature.

CentralReach supports the standardization of protocols, clinical notes templates and custom program books.