BestNotes vs CounSol.com

SimplePractice

TheraNest

TherapyNotes, LLC

Valant EHR Suite

Kipu

TherapyAppointment

Compare BestNotes and CounSol.com based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Kipu offers software for behavioral health organizations, integrating EMR, CRM, RCM, and GRC tools. The platform streamlines workflows with customizable documentation templates, secure messaging for care coordination, and integrated patient billing, while providing compliance management tailored to behavioral health facilities.

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

BestNotes is a cloud based electronic health record management solution for the behavioral health and substance abuse industry. Features include: scheduling, patient portal, audit-compliant documentation, medication administration, outcome tracking, e prescribing, lab tracking, and reporting

Activity Tracking

Appointment Management

Appointment Scheduling

Assessment Management

Automated Scheduling

Billing & Invoicing

Calendar Management

Case Management

Charting

Claims Management

Client Management

Client Portal

Coding Assistance

Compliance Management

Compliance Tracking

Confirmations/Reminders

Contact Management

Customizable Forms

Customizable Reports

Customizable Templates

Decision Support

Document Management

Document Storage

Drug Reference Database

E-Prescribing

Electronic Signature

Employee Management

EMR/EHR

For Healthcare

For Mental/Behavioral Health

For Psychiatrists

For Substance Abuse Therapy

Forms Management

Group Notes

Handwriting Recognition

HIPAA Compliant

Initial Assessments

Invoice Management

Meaningful Use Certified

Medical Billing

Medication Management

Multi-Location

Multi-Provider Practice

Notes Management

ONC-ATCB Certified

Patient Portal

Patient Records Management

Physician Management

Practice Management

Progress Notes

Progress Reports

Progress Tracking

Real-Time Reporting

Records Management

Referral Tracking

Reminders

Reporting & Statistics

Role-Based Permissions

Scheduling

Self Service Portal

Task Scheduling

Template Management

Therapy Notes

Treatment Planning

Workflow Management

BestNotes

Android

Web-based

Windows

iPad

iPhone

Director of Technology

BestNotes is an easy-to-use platform with great integration capabilities and a wonderful support team behind it.

Admissions Coordinator

I use it daily for my job. However, my favorite part about Best Notes is the amazing customer service.

Chief Clinical Officer

Likes include ease of access, ability to navigate, ability to print information as needed.

Director

I like that the interface is user friendly and has a lot of features that are specifically useful within my field.

As we are new to using BestNotes I am not sure if its a technical error or user error but it fails to carry over the level of care for each client.

The price for this EHR is phenomenal and BestNotes has the potential to be great. I like that you can add your own customized forms.

Social Worker

What I like most about this software is that there is an app for it. I think that this makes it so much better and accesible.

Very responsive and available. We especially like that they are willing to customize it for our particular business and we can upload our current forms.

Owner; Counselor

I like that it is easy to use, you can customize the settings to make it more personable, and it allows for information to be easily stored and accessible.

Vice President and Therapist

The calendar feature for all of our therapists to coordinate has been extremely helpful. The group notes are automatically placed in the client file and has saved countless hours.

Collections specialist

The software doesn't seem to be upgrading with the advances in technology. I still find it hard to navigate and make edits to a document without it making an error in the formatting.

Chief Financial Officer

BestNotes has a supportive team that is easy to contact. Any software issues are quickly resolved and the software is dependable (no downtime).

Therapist

I like that you can add as much as you need to your advancement notes and don't need to simply check boxes or what have you like different frameworks.

HR Director

Very useful and great place to store documents.

Partner

The best part of the experience has been the customer service. Customer executives  are always available, extremely knowledgeable, and super-fast to respond.

Psychiatric Nurse Practitioner

I was given unlimited hours to learn the system at no additional cost. I had an amazing trainer "[SENSITIVE CONTENT]" who was knowledgeable, patient, and accommodated my busy schedule for weeks.

Operations Manager

Additionally, the file size constraints can be a limitation when working with government agencies who have extremely large patient files.

API limitations, inability to auto-schedule report exports.

BestNotes screenshot: Set and track daily, weekly and monthly activity schedules through BestNotes’s mobile app

BestNotes screenshot: Import patient record and data form other EHR services to BestNotes with application import feature

BestNotes screenshot: BestNotes automates log report building process

BestNotes screenshot: BestNotes - Mobile Dashboard

BestNotes screenshot: Set appointment and add members to the meeting within the calendar feature in BestNotes

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Small Business

TheraNest is a specialized EHR and practice management solution designed specifically for mental health providers. The HIPAA-compliant platform streamlines administrative tasks through integrated scheduling, documentation, billing, and telehealth capabilities. Mental health professionals can benefit from features, such as AI-assisted note-taking, automated appointment reminders, and secure payment processing, allowing practitioners to focus on client care.

TherapyAppointment is the longest-standing EMR practice management solution. Our tools are designed to help solo and group practitioners simplify charting, automate billing and claims, allow client self-scheduling, send automated appointment reminders, conduct telehealth sessions, and more.

Join thousands of behavioral health practices relying on Valant to save time, boost reimbursement, and improve patient outcomes. Put growth into your practice with an all-in-one EHR built for behavioral health Out Patient and IOP/PHP.

CounSol.com is an online practice management solution for counselors, with secure messaging, two-way live video, appointment scheduling & reminders, and more

Activity Dashboard

Alerts/Notifications

Booking Management

Calendar Sync

Chat/Messaging

Client Database

Credit Card Processing

Data Import/Export

Data Security

Electronic Payments

Email Reminders

For Group Therapy

Life Coaching

Online Booking

Patient Communications

Patient Database

Patient Intake

Payment Processing

Prescription Management

Search/Filter

Secure Messaging

Session Notes

Task Management

Telemedicine

Teletherapy

Third-Party Integrations

To-Do List

Web Forms

Website Integration

CounSol.com

Psychotherapist

My experience over the years has been excellent. I also used them to store my records when I was temporarily retired and they were great.

Licensed Professional Counselor

Some of my clients have complained they have filled out applications only for it not to go through. They receive error messages.

Licensed Mental Health Counselor

I love that it is user friendly, has the ability for billing built in, is cost effective, and customer service is amazing.

I love how helpful and user friendly it is. Its super easy to set up clients, schedule clients and manage billing.

LPC-MHSP, CCTP

SENSITIVE CONTENT] assisted in transfer of data and help setting up initial forms and guidance and support since. Overall I have had an amazing experience and enjoy working with the software.

President 

I recommend it to all my colleagues. The benefit is that if you have a question on the weekends, a friend can help you out.

LCSW

It has pretty robust features for an EHR software, which I really appreciate. I love the features of being able to write notes to your clients after sessions and my clients seem to like it, as well.

Owner

Any snags that I have ran into was quickly resolved by their wonderful customer service. Great client portal and easy to use.

Marriage and Family Therapist

Overall I have had a great experience with Counsol, their customer service is AMAZING and it is very user friendly.

If I need any help they are quick to respond, and patient and kind. It's amazing to have communication, billing, scheduling, notes, EVERYTHING under one HIPAA compliant resource.

Owner/Director

Most of my clients are technologically savvy and can schedule themselves. I also appreciate that I have a very knowledgeable, helpful, accessible, dedicated account manager.

Given the affordability and quality of customer care, I strongly endorse this program.

therapist

I have used CounSol for just over 7 years and have recommended several others. I am continuing to recommend it to other therapists who need a platform for their practice.

President

It is very difficult to make appointments. There is no way to edit an appointment after it has been made either... it has to be canceled.

Easy to use, great customer service, great price.

Licensed Professional Counselor/Supervisor/Owner

Not everyone has Google Chrome browser, so for some clients it is inconvenient to have to switch to Chrome on their device to access the video session on the portal.

AMFT

There is no way to delete appointments without it looking like it is cancelled, even if a mistake was made when making an appointment.

You can do everything, from clients filling out intake forms, scheduling, appt. Reminders, video sessions, and it integrates with the billing invoices for easy submission.

BestNotes vs CounSol.com Comparison (2026)

BestNotes

CounSol.com

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives