BestNotes vs Kipu

SimplePractice

TheraNest

TherapyNotes, LLC

Sunwave

Big Data MPI

Provation Apex

Compare BestNotes and Kipu based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

TheraNest is a practice management and therapy notes tool that allows users to keep track of health records and manage payment processing

BestNotes is a cloud based electronic health record management solution for the behavioral health and substance abuse industry. Features include: scheduling, patient portal, audit-compliant documentation, medication administration, outcome tracking, e prescribing, lab tracking, and reporting

Activity Tracking

Appointment Management

Appointment Scheduling

Assessment Management

Automated Scheduling

Billing & Invoicing

Calendar Management

Case Management

Charting

Claims Management

Client Management

Client Portal

Coding Assistance

Compliance Management

Compliance Tracking

Confirmations/Reminders

Contact Management

Customizable Forms

Customizable Reports

Customizable Templates

Decision Support

Document Management

Document Storage

Drug Reference Database

E-Prescribing

Electronic Signature

Employee Management

EMR/EHR

For Healthcare

For Mental/Behavioral Health

For Psychiatrists

For Substance Abuse Therapy

Forms Management

Group Notes

Handwriting Recognition

HIPAA Compliant

Initial Assessments

Invoice Management

Meaningful Use Certified

Medical Billing

Medication Management

Multi-Location

Multi-Provider Practice

Notes Management

ONC-ATCB Certified

Patient Portal

Patient Records Management

Physician Management

Practice Management

Progress Notes

Progress Reports

Progress Tracking

Real-Time Reporting

Records Management

Referral Tracking

Reminders

Reporting & Statistics

Role-Based Permissions

Scheduling

Self Service Portal

Task Scheduling

Template Management

Therapy Notes

Treatment Planning

Workflow Management

BestNotes

Android

Web-based

Windows

iPad

iPhone

Director of Technology

BestNotes is an easy-to-use platform with great integration capabilities and a wonderful support team behind it.

Admissions Coordinator

I use it daily for my job. However, my favorite part about Best Notes is the amazing customer service.

Chief Clinical Officer

Likes include ease of access, ability to navigate, ability to print information as needed.

Director

I like that the interface is user friendly and has a lot of features that are specifically useful within my field.

As we are new to using BestNotes I am not sure if its a technical error or user error but it fails to carry over the level of care for each client.

The price for this EHR is phenomenal and BestNotes has the potential to be great. I like that you can add your own customized forms.

Social Worker

What I like most about this software is that there is an app for it. I think that this makes it so much better and accesible.

Very responsive and available. We especially like that they are willing to customize it for our particular business and we can upload our current forms.

Owner; Counselor

I like that it is easy to use, you can customize the settings to make it more personable, and it allows for information to be easily stored and accessible.

Vice President and Therapist

The calendar feature for all of our therapists to coordinate has been extremely helpful. The group notes are automatically placed in the client file and has saved countless hours.

Collections specialist

The software doesn't seem to be upgrading with the advances in technology. I still find it hard to navigate and make edits to a document without it making an error in the formatting.

Chief Financial Officer

BestNotes has a supportive team that is easy to contact. Any software issues are quickly resolved and the software is dependable (no downtime).

Therapist

I like that you can add as much as you need to your advancement notes and don't need to simply check boxes or what have you like different frameworks.

HR Director

Very useful and great place to store documents.

Partner

The best part of the experience has been the customer service. Customer executives  are always available, extremely knowledgeable, and super-fast to respond.

Psychiatric Nurse Practitioner

I was given unlimited hours to learn the system at no additional cost. I had an amazing trainer "[SENSITIVE CONTENT]" who was knowledgeable, patient, and accommodated my busy schedule for weeks.

Operations Manager

Additionally, the file size constraints can be a limitation when working with government agencies who have extremely large patient files.

API limitations, inability to auto-schedule report exports.

BestNotes screenshot: Set and track daily, weekly and monthly activity schedules through BestNotes’s mobile app

BestNotes screenshot: Import patient record and data form other EHR services to BestNotes with application import feature

BestNotes screenshot: BestNotes automates log report building process

BestNotes screenshot: BestNotes - Mobile Dashboard

BestNotes screenshot: Set appointment and add members to the meeting within the calendar feature in BestNotes

Freelancers

Large Enterprises

Mid Size Business

Small Business

Sunwave is a cloud-based behavioral health software designed to help substance abuse treatment centers and mental health facilities manage patient records, admissions, billing, and more.

Your organization can enhance end-to-end clinical productivity, reduce procedure delays and cancelations, and improve the patient experience with Provation Apex features like:

-Document management
-Automated patient instructions
-Online intake
-Appointment notifications

Utilizing the most advanced MPI technology and a unique 4-layer approach simplifies implementation and guarantees <1% duplication rate

Kipu empowers multi-provider and enterprise facilities specializing in SUD and behavioral health to operate efficiently with a comprehensive cloud-based platform that includes EMR, CRM, and RCM solutions.

Accounts Receivable

Activity Dashboard

Alerts/Notifications

Annotations

Batch Processing

Cash Flow Management

Chat/Messaging

Claims Scrubbing

Claims Tracking

Client Database

Clinic Interoperability

Clinical Notes

Communication Management

Credit Card Processing

Customer Database

Dashboard Creation

Data Import/Export

Data Security

Data Verification

Denial Management

Documentation Management

EHR/EMR Integration

Electronic Payments

Email Marketing

File Sharing

Financial Management

For Group Therapy

For Medical Purposes

Historical Reporting

ICD-10 Compliance

In-Patient Management

Insurance Eligibility Verification

Inventory Management

Lab Integration

Lab Results

Live Chat

Medication Alerts/Warnings

Mobile Access

Monitoring

Monitoring Device Integration

Outcome Assessment Tools

Patient Communications

Patient Database

Patient Intake

Patient Scheduling

Payment Collection

Payment Processing

Prescription Management

Reimbursement Management

Remittance Advice

Reporting/Analytics

Revenue Management

Revenue Recognition

Search/Filter

Session Notes

SMS Messaging

Kipu

Linux

Clinical Director

I like the Golden thread as it helps to connect treatment plans and goals while helping the therapist to save time for the therapist. The SMART GOALS suggestions help to bring easy to treatment plans.

This is frustrating when the document is released and there is missing information on MR after it has been entered into the system.

Billing Manager 

I love the easy functionality of KIPU, I have used other EMR systems for facilities that our managed by our company and KIPU is by far the best. Kipu is worth the investment.

Director of Rehabilitation Planning

KIPU delivers a very sophisticated offer of customizations that are easy to use for providers and their employees. The Training and Customer support are the best of all the systems I reviewed.

Program Director

Super easy to use and has intuitive guidance for building features. Currently, t Kipu is the only software which has successfully integrated FASMs with Florida DCF's Carisk System.

We love its customizability, it's ease of use and simplicity, plus the service and support is supergood.

Outstanding customer service and responsiveness for all aspects of business. Being web based makes it easy to access from any platform.

Care coordinator 

My overall experience is actually pretty good. It was very easy to learn, especially when someone else had the knowledge that they could show me and it's easy to explain.

I enjoy the ease of navigation with KIPU. It's very user friendly and makes documentation, charting and locating records easier.

Registered Nurse

Compared to the EMR's that I have used in the past. KIPU is the most user friendly and has great interfaces.

BestNotes vs Kipu Comparison (2026)

BestNotes vs Kipu Comparison (2026)

BestNotes

Kipu

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives