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BestRx
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Robust pharmacy software backed by leading customer service
Table of Contents
BestRx - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2025
BestRx overview
What is BestRx?
For nearly 40 years, BestRx has remained a family business committed to providing independent pharmacies with the tools needed to operate more efficiently and profitably.
Our affordable, easy-to-use pharmacy management software can be customized to each pharmacy. This includes many time-saving features, like scheduled reporting, shipping integrations, a mobile delivery app and online payment options.
Plus, we offer a fully integrated POS system and remote functionality for multi-store owners.
Starting price
Alternatives
with better value for money
Pros & Cons
Assistance
Workflow
BestRx’s user interface
BestRx pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.7
Ease of use
4.8
Customer support
4.7
Reviews sentiment
What do users say about BestRx?
Reviewers indicate BestRx offers reliable and responsive customer support, with knowledgeable staff and technicians who address issues quickly. They find it easy to access help, and say the support team listens to feedback and improves the product regularly. Some mention early support was weaker, but they feel it has since improved significantly.
Users report BestRx makes pharmacy management smooth and adaptable, allowing customization to fit their workflow. They feel it is user-friendly for both regular and temporary staff, and appreciate frequent updates for compliance. Some note limitations in customization and certain workflow features compared to major competitors.
Select to learn more
Who uses BestRx?
Based on 71 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
BestRx's key features
Most critical features, based on insights from BestRx users:
All BestRx features
Features rating:
BestRx alternatives
BestRx
Starting from
No pricing info
Boulevard
Starting from
158
Per month
Datascan Pharmacy Software
Starting from
2500
Per month
Liberty
Starting from
No pricing info
BestRx pricing
Value for money rating:
Starting from
No pricing info
User opinions about BestRx price and value
Value for money rating:
To see what individual users think of BestRx's price and value, check out the review snippets below.
Zachary M.
Pharmacy Manager
Sona V.
Chief Officer
BestRx customer support
What do users say about BestRx customer support?
Customer support rating:
We analyzed 28 verified user reviews to identify positive and negative aspects of BestRx customer support.
Widespread user sentiment highlights quick, knowledgeable, and easily accessible customer support from BestRx.
A number of users appreciate the friendly and professional technicians who resolve issues efficiently.
A limited number of users mention past issues with customer support responsiveness, though most say this has improved.
Support options
Training options
To see what individual users say about BestRx's customer support, check out the review snippets below.
“Customer support is wonderful and always able to answer my questions and help me with any issues that arise.”
Zachary M.
Pharmacy Manager
“Great PMS system and always best, promptly customer service is I really appreciate from BestRx.”
Roshan P.
Pharmacy Manager
“Early on customer support was weak but that is no longer true.”
Sandra B.
Director of pharmacy
BestRx FAQs
BestRx has the following pricing plans:
Free Trial: Available
These products have better value for money
Q. Who are the typical users of BestRx?
BestRx has the following typical customers:
Freelancers, Small Business
Q. What languages does BestRx support?
BestRx supports the following languages:
English
Q. Does BestRx offer an API?
No, BestRx does not have an API available.
Q. What level of support does BestRx offer?
BestRx offers the following support options:
Phone Support, Email/Help Desk