App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Boulevard Logo
Boulevard
4.6
(219)

Write a review

Business management software for salons and spas

visit website

(1)

Boulevard Pricing, Features, Reviews and Alternatives

Boulevard product overview

Price starts from

175

Per month

Flat Rate

What is Boulevard?

Boulevard is a cloud-based software designed to help salons and spas of all sizes manage bookings, appointments, payments, check-in and out, memberships, sales, and more on a unified portal. The platform enables organizations to define custom rules for scheduling tasks, staff permissions, service categories, and pricing across multiple products, brands, and locations.

Key benefits of using Boulevard

• On-brand client experience
• Reach out to past-due clients through text, email, or social media
• Keep staff connected with Boulevard’s mobile app
• Flexible permissions to compliment staff responsibilities
• Fast, secure, and 100% zero system downtime

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Email/Help Desk
FAQs/Forum

Training options

Webinars
In Person
Live Online

Boulevard pricing information

Value for money

4.5

/5

219

Starting from

175

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Boulevard features

Functionality

4.3

/5

219

Total features

79

8 categories

Most valued features by users

Inventory Management
Reporting & Statistics
Activity Dashboard
Multi-Location
Order Management
Alerts/Notifications
Point of Sale (POS)
Third Party Integrations

Functionality contenders

Boulevard users reviews

Overall Rating

4.6

/5

219

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.5/10
Rating distribution

5

4

3

2

1

154

40

20

2

3

Pros
The few times that I’ve had to check a customer out it feels like Boulevard is doing it for me that’s how flawless it is. I really love these guys.
Switching from our primitive software we had before couldn’t have happened sooner. Boulevard is effective in booking, checking out and the customer service/tailoring is out of this world awesome.
It's a straightforward platform that is easy for our teams to use and it has been wonderful to partner with a platform that takes our feedback and collaborates with us on solutions.
Cons
The random booking algorithm is confusing and does not produce random results. Currently lacking options for Apple pay and Google pay.
The app especially is problematic, and offers no actual function of usefulness. The inability to view appointment details on the app (what service is requested), is especially frustrating.
This makes it time-consuming and leaves the possibility of error if a service provider works at multiple locations.

Overall rating contenders

AvatarImg
AvatarImg

Chris A.

Verified reviewer

Consumer Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Top-tier salon management solution that continues to improve

Reviewed 2 years ago

We are very happy with our switch to Boulevard. Migration went very smoothly, we got up and running with minimal problems, support has been great since day 1. The only issues we've had have been or are currently being actively worked on in product cycles. Our day-to-day is much smoother than previous solutions, we love being on Boulevard!

Pros

Intelligent booking and client-specific service timing has saved us countless hours at the front desk and increased our service revenue 10%+. The calendar and schedule are very easy to use, our new front desk staff is trained up in half the time as previous software. The integrated booking widget that lives on our site is wonderful for preserving a fluid brand experience for clients booking online.

Cons

Add-ons for advanced features can start to add up on top of an already higher base price, and the cost to migrate from an another product can get very high (though if you are good with Excel you can prep migration sheets yourself and save a lot like we did). Reporting was initially a weak spot but has been continuously improved over the past year and is nearly at parity with our previous solution.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Consumer Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best POS Software!

Reviewed 2 years ago

Overall the experience has been outstanding. The team is always attentive & responsive. They come up with alternatives & suggestions to help improve your experience! The software is great as it can be easily accessible on multiple devices & internet!

Pros

Boulevard software is very user friendly, easy to use & convenient! It has reduced the duration of front desk trainig. It has also made the managers that are behind the chair, have a very enjoyable experience. I

Cons

Some of the items that seem like they should be easy to customize, are in face a little more. It makes sense when you realize that the interface is for all users and not just your specific location (s).

TF
AvatarImg

Tom F.

Consumer Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Payment and sales reporting does not meet expectations

Reviewed 2 years ago

I don’t receive many quick replies and when i do my questions don’t have answers. My suggestions get added to future development.

Pros

Online booking and scheduling appointments

Cons

The reporting doesn’t make much sense for the service providers that switched from other payment platforms like square.

MS
AvatarImg

Mandy S.

Cosmetics, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

User-Friendly for All Involved

Reviewed 3 months ago

Boulevard has allowed us to attract a younger demographic through texting and online booking, and it has made it much easier for us to train new front desk staff. If you are looking to bring your salon into the 21st century, then Boulevard is for you!

Pros

We switched to Boulevard for our salon & spa scheduling and POS for a number of reasons, but the primary factor was the ability to have convenient online booking. Boulevard's online booking system is simple to use as both a customer and an administrator, and their customer interface is simple and modern. Additionally, they have phenomenal customer support and offer online trainings. The ability to text with clients in the software is a huge bonus as well!

Cons

Having come from a software with great reporting, Boulevard sometimes lacks the specific reports on product sales, services performed, etc. that we would like. However, we've been able to find workarounds or manually create most of the additional reports we need. We think that Boulevard is completely worth the cost, but if you are on a tight budget, do keep in mind that they are in the middle to top of the price range. You may also want to price out specific features - for example, Boulevard's in-house email client is much more expensive than many standalone emailing programs.

RL
AvatarImg

Rachel L.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

So happy with Boulevard!

Reviewed a year ago

It has been exceptional because of the excellent service. Couldn't be happier.

Pros

I LOVE the customer service. Your team is so accessible and on top of things anytime I've had a concern. Thank you so much. I know I'm one of the first users - I am so grateful you let me stay on. As a close second, I like the look of the design and the way it integrates with my existing site. The style and functionality together are unlike anything I've seen. It gives my booking interface a sophisticated look that aligns with my brand. I have nothing but positive things to say about you all!

Cons

There are times when the software doesn't sync well with my google calendar. In particular, my google cal events don't show on the Boulevard calendar. There were a few occasions where I was double-booked. But I have been double-checking those on a regular basis to avoid that from happening again.

Boulevard FAQs and common questions

Q. What type of pricing plans does Boulevard offer?

Boulevard has the following pricing plans:
Starting from: $175.00/month
Pricing model: Subscription


Q. Who are the typical users of Boulevard?

Boulevard has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Boulevard support?

Boulevard supports the following languages:
English


Q. Does Boulevard support mobile devices?

Boulevard supports the following devices:
Android, iPad, iPhone


Q. Does Boulevard offer an API?

Yes, Boulevard has an API available for use.


Q. What other apps does Boulevard integrate with?

Boulevard integrates with the following applications:
Zapier, NetSuite, TrueLark, Okta, Google Calendar, Mailchimp


Q. What level of support does Boulevard offer?

Boulevard offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum

Related categories