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Business management software for salons and spas
Boulevard is a cloud-based software designed to help salons and spas of all sizes manage bookings, appointments, payments, check-in and out, memberships, sales, and more on a unified portal. The platform enables organizations to define custom rules for scheduling tasks, staff permissions, service categories, and pricing across multiple products, brands, and locations.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.5
/5
219
Starting from
175
Per month
Flat Rate
Value for money contenders
Functionality
4.3
/5
219
Total features
79
8 categories
Functionality contenders
Overall Rating
4.6
/5
219
Positive reviews
154
40
20
2
3
Overall rating contenders
Chris A.
Verified reviewer
Consumer Services, 11-50 employees
Used daily for 1-2 years
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We are very happy with our switch to Boulevard. Migration went very smoothly, we got up and running with minimal problems, support has been great since day 1. The only issues we've had have been or are currently being actively worked on in product cycles. Our day-to-day is much smoother than previous solutions, we love being on Boulevard!
Intelligent booking and client-specific service timing has saved us countless hours at the front desk and increased our service revenue 10%+. The calendar and schedule are very easy to use, our new front desk staff is trained up in half the time as previous software. The integrated booking widget that lives on our site is wonderful for preserving a fluid brand experience for clients booking online.
Add-ons for advanced features can start to add up on top of an already higher base price, and the cost to migrate from an another product can get very high (though if you are good with Excel you can prep migration sheets yourself and save a lot like we did). Reporting was initially a weak spot but has been continuously improved over the past year and is nearly at parity with our previous solution.
Anonymous Reviewer
Verified reviewer
Consumer Services, 51-200 employees
Used daily for 1-2 years
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Overall the experience has been outstanding. The team is always attentive & responsive. They come up with alternatives & suggestions to help improve your experience! The software is great as it can be easily accessible on multiple devices & internet!
Boulevard software is very user friendly, easy to use & convenient! It has reduced the duration of front desk trainig. It has also made the managers that are behind the chair, have a very enjoyable experience. I
Some of the items that seem like they should be easy to customize, are in face a little more. It makes sense when you realize that the interface is for all users and not just your specific location (s).
Tom F.
Consumer Services, 11-50 employees
Used daily for less than 6 months
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I don’t receive many quick replies and when i do my questions don’t have answers. My suggestions get added to future development.
Online booking and scheduling appointments
The reporting doesn’t make much sense for the service providers that switched from other payment platforms like square.
Mandy S.
Cosmetics, 1-10 employees
Used daily for 2+ years
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Boulevard has allowed us to attract a younger demographic through texting and online booking, and it has made it much easier for us to train new front desk staff. If you are looking to bring your salon into the 21st century, then Boulevard is for you!
We switched to Boulevard for our salon & spa scheduling and POS for a number of reasons, but the primary factor was the ability to have convenient online booking. Boulevard's online booking system is simple to use as both a customer and an administrator, and their customer interface is simple and modern. Additionally, they have phenomenal customer support and offer online trainings. The ability to text with clients in the software is a huge bonus as well!
Having come from a software with great reporting, Boulevard sometimes lacks the specific reports on product sales, services performed, etc. that we would like. However, we've been able to find workarounds or manually create most of the additional reports we need. We think that Boulevard is completely worth the cost, but if you are on a tight budget, do keep in mind that they are in the middle to top of the price range. You may also want to price out specific features - for example, Boulevard's in-house email client is much more expensive than many standalone emailing programs.
Rachel L.
Health, Wellness and Fitness, 1-10 employees
Used daily for 2+ years
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It has been exceptional because of the excellent service. Couldn't be happier.
I LOVE the customer service. Your team is so accessible and on top of things anytime I've had a concern. Thank you so much. I know I'm one of the first users - I am so grateful you let me stay on. As a close second, I like the look of the design and the way it integrates with my existing site. The style and functionality together are unlike anything I've seen. It gives my booking interface a sophisticated look that aligns with my brand. I have nothing but positive things to say about you all!
There are times when the software doesn't sync well with my google calendar. In particular, my google cal events don't show on the Boulevard calendar. There were a few occasions where I was double-booked. But I have been double-checking those on a regular basis to avoid that from happening again.
Q. What type of pricing plans does Boulevard offer?
Boulevard has the following pricing plans:
Starting from: $175.00/month
Pricing model: Subscription
Q. Who are the typical users of Boulevard?
Boulevard has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Boulevard support?
Boulevard supports the following languages:
English
Q. Does Boulevard support mobile devices?
Boulevard supports the following devices:
Android, iPad, iPhone
Q. Does Boulevard offer an API?
Yes, Boulevard has an API available for use.
Q. What other apps does Boulevard integrate with?
Boulevard integrates with the following applications:
Zapier, NetSuite, TrueLark, Okta, Google Calendar, Mailchimp
Q. What level of support does Boulevard offer?
Boulevard offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum