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Boulevard Logo
Boulevard
4.6
(277)

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Business management software for appointment-based self-care

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(3)

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Boulevard Pricing, Features, Reviews and Alternatives

Boulevard product overview

Price starts from

175

Per month

Other

What is Boulevard?

Boulevard is transforming business management for appointment-based self-care businesses with the industry's first and only Client Experience Platform. From initial booking to final payment, get everything you need to optimize your time, maximize revenue, and build deeper connections that keep clients coming back. Discover how much better your work day can be with a complete, modern solution designed just for you. Visit joinblvd.com to get a demo.

Key benefits of using Boulevard

• On-brand client experience
• Reach out to past-due clients through text, email, or social media
• Keep staff connected with Boulevard’s mobile app
• Flexible permissions to compliment staff responsibilities
• Fast, secure, and 100% zero system downtime

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Email/Help Desk
FAQs/Forum

Training options

Webinars
In Person
Live Online

Boulevard pricing information

Value for money

4.5

/5

277

Starting from

175

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Boulevard features

Functionality

4.3

/5

277

Total features

95

8 categories

Most valued features by users

Inventory Management
Reporting & Statistics
Activity Dashboard
Alerts/Notifications
Third-Party Integrations
Multi-Location
Order Management
Point of Sale (POS)

Functionality contenders

Boulevard users reviews

Overall Rating

4.6

/5

277

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.6/10
Rating distribution

5

4

3

2

1

195

54

22

2

4

Pros
The few times that I’ve had to check a customer out it feels like Boulevard is doing it for me that’s how flawless it is. I really love these guys.
Switching from our primitive software we had before couldn’t have happened sooner. Boulevard is effective in booking, checking out and the customer service/tailoring is out of this world awesome.
It's a straightforward platform that is easy for our teams to use and it has been wonderful to partner with a platform that takes our feedback and collaborates with us on solutions.
Cons
The random booking algorithm is confusing and does not produce random results. Currently lacking options for Apple pay and Google pay.
The app especially is problematic, and offers no actual function of usefulness. The inability to view appointment details on the app (what service is requested), is especially frustrating.
This makes it time-consuming and leaves the possibility of error if a service provider works at multiple locations.

Overall rating contenders

LM
AvatarImg

Lindsay M.

Manager

Apparel & Fashion, 11-50 employees

Review source

Overall Rating

Love where this software is headed!

Reviewed a year ago

Transcript

Lindsay M.: Hi, I'm Lindsay. I manage a hair salon outside of Philadelphia and we have about 17 stylists...

MT
AvatarImg

Megan T.

Office Manager

Consumer Services, 11-50 employees

Review source

Overall Rating

Boulevard Saved Our Business

Reviewed 9 months ago

Transcript

Megan: Hi, I'm Megan. I'm the office manager for pro Do Blow Dry Bar. We're a blow dry bar located in...

KK
AvatarImg

Kim K.

Health, Wellness and Fitness, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Boulevard: bang for your buck that keeps on growing

Reviewed 3 years ago

Boulevard has been overall incredibly beneficial to our business. It’s combined more than one program that we were using before for less than the cost, and gave us many new added features.

Pros

Coming from using a combination of Rosy for salon scheduling and booking, Zingle for text messaging, and a third party payment processor, finding boulevard and finding out that all of these features were built in was a no brained. The system is colorful and aesthetically pleasing, the the customer support team is usually quick to answer and assist any comments, questions, or concerns. The dev team regularly adds new, requested features. The mobile app has been great for our staff to keep track of their days and know when their clients have arrived or booked keeps them on track.

Cons

Some features that we are waiting on for boulevard to implement feel like they should’ve been included with the base software, such as letting staff see their tips on the mobile app. Sometimes customer support just doesn’t get the problem you are having, and it feels like you’re explaining it over and over. The software has yet to be down, but sometimes the POS has moments of glitchy-ness. Inventory control could use a little clarification and could be streamlined.

RL
AvatarImg

Rachel L.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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So happy with Boulevard!

Reviewed 3 years ago

It has been exceptional because of the excellent service. Couldn't be happier.

Pros

I LOVE the customer service. Your team is so accessible and on top of things anytime I've had a concern. Thank you so much. I know I'm one of the first users - I am so grateful you let me stay on. As a close second, I like the look of the design and the way it integrates with my existing site. The style and functionality together are unlike anything I've seen. It gives my booking interface a sophisticated look that aligns with my brand. I have nothing but positive things to say about you all!

Cons

There are times when the software doesn't sync well with my google calendar. In particular, my google cal events don't show on the Boulevard calendar. There were a few occasions where I was double-booked. But I have been double-checking those on a regular basis to avoid that from happening again.

MC
AvatarImg

Marchelle C.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Boulevard

Reviewed 3 years ago

It’s a new software so it’s expected but I think a lot of things could of been better over the years. Lots of new updates to keep current and trendy but with that comes a roller coaster of trial and error. With that being said old tech should be easy but isn’t.

Pros

Seamless booking appointments online for clients and in person.

Cons

Glitches … a new one every week! As a business owner you don’t have the time to make customer support tickets and figure out how to do workarounds more often than not. But I guess that’s how it is with these softwares.

MO
AvatarImg

Molly O.

Cosmetics, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Happy, Happy, Happy BLVD 4-lifer Customer

Reviewed 3 years ago

I love that I don't have to worry about double bookings etc so we are able to give our clients the best customer service without losing that personal touch. It's fast at booking clients so I love that there isn't a lot of down time on the phone

Pros

There isn't enough time to discuss all that I love about this software. I love that the checkout page includes a gratuity line so our team doesn't have to ask 'would you like to leave gratuity for your artist' tacky! I love the cash drawer feature - helps to maintain an accurate cash drawer during the day. Inventory functionality is great. The reports are abundant and extremely powerful to help you keep track of running your business The checkout / reception page is ridiculously cool and informative I love that the help team is fast and ready to assist as much as they currently can The communications is great - you know when your clients, book when they arrive, when they check out, and when they cancel. Customization and team permissions are abundant.

Cons

I feel like because it's new some things are still being worked out. New like within the past few years. I do like how the customer service and help chat team are fast to respond to issues. I do not feel like the app fits this software! It is so forward and the app is just mundane. I hope more work and effort goes into it like being able to shrink down the size on the screen to show the whole day...

AM
AvatarImg

Alicia M.

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Boulevard is Awesome

Reviewed 3 years ago

Overall my experience has been pretty great. Such a positive change from Mindbody. I just wished I switched sooner!

Pros

Is it so easy to check clients out! It is so easy for people to schedule online. We switched from Mindbody, and for our massage therapy studio, it is so much more intuitive and easy to take payments without mistakes. Scheduling calendar is easy to use. The Messaging system is so amazing. We text our clients all of the time now and all conversations show under their profile! Online booking is super...

Cons

Not being able to purchase services online or in the app, the app needs more functionality for sure. They have a bunch of new features they are working on that will be rolled out soon, however. They also need better payroll reporting features for paying other than commission. They are also bringing out better online booking smart booking to limit gaps, so that is something I am excited to use in January.

Boulevard FAQs

Q. What type of pricing plans does Boulevard offer?

Boulevard has the following pricing plans:
Starting from: $175.00/month
Pricing model: Subscription


Q. Who are the typical users of Boulevard?

Boulevard has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Boulevard support?

Boulevard supports the following languages:
English


Q. Does Boulevard support mobile devices?

Boulevard supports the following devices:
Android, iPad, iPhone


Q. Does Boulevard offer an API?

Yes, Boulevard has an API available for use.


Q. What other apps does Boulevard integrate with?

Boulevard integrates with the following applications:
Zapier, NetSuite, TrueLark, Okta, Google Calendar, Mailchimp


Q. What level of support does Boulevard offer?

Boulevard offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum

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