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Boulevard Pricing, Features, Reviews and Alternatives

Boulevard product overview

Price starts from

$

175

/momonth
Per Feature

What is Boulevard?

Boulevard is a cloud-based software designed to help salons and spas of all sizes manage bookings, appointments, payments, check-in and out, memberships, sales, and more on a unified portal. The platform enables organizations to define custom rules for scheduling tasks, staff permissions, service categories, and pricing across multiple products, brands, and locations.

Key benefits of using Boulevard

• On-brand client experience
• Reach out to past-due clients through text, email, or social media
• Keep staff connected with Boulevard’s mobile app
• Flexible permissions to compliment staff responsibilities
• Fast, secure, and 100% zero system downtime

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Email/Help Desk
FAQs/Forum

Training options

Webinars
In Person
Live Online

Boulevard pricing information

Value for money

4.5

/5

191

Price starts from

$

175

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Boulevard features

Functionality

4.3

/5

191
Total Features74 7 categories

Most valued features by users

Inventory Management
Reporting & Statistics
Point of Sale (POS)
Multi-Location
Order Management
Activity Dashboard
Alerts/Notifications
Third Party Integrations

Functionality contenders

Boulevard users reviews

Overall rating

4.5

/5

191

Positive reviews

87%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.47/10
Rating distribution

5

4

3

2

1

132

35

19

2

3

Pros
They come up with alternatives & suggestions to help improve your experience. The software is great as it can be easily accessible on multiple devices & internet.

AR

Anonymous Reviewer

The few times that I’ve had to check a customer out it feels like Boulevard is doing it for me that’s how flawless it is. I really love these guys.

KL

Kristina L.

Switching from our primitive software we had before couldn’t have happened sooner. Boulevard is effective in booking, checking out and the customer service/tailoring is out of this world awesome.

SG

Steven G.

Cons
The random booking algorithm is confusing and does not produce random results. Currently lacking options for Apple pay and Google pay.

MW

Matthew W.

The app especially is problematic, and offers no actual function of usefulness. The inability to view appointment details on the app (what service is requested), is especially frustrating.

Ac

Amanda c.

This makes it time-consuming and leaves the possibility of error if a service provider works at multiple locations.

MW

Matthew W.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Boulevard elevates our customer experience, giving us a competitive edge

Reviewed 24 days ago

Stellar. Simply put the experience from onboarding, training and ongoing support is fantastic. I hear the horror stories from other Main Street owners using the more established incumbents in the space and I am glad I made the right decision to choose Boulevard!

Pros

The single unified design, the built in messenger and online booking workflow. Compared with many established players who patch together different features with different user interface designs, Boulevard has one easy to use design. There is no jarring for the user when they switch features. It is all seamless. The Messenger has helped reduce telephone time significantly and has about a 90% open rate. It also provides a detailed record or client requests, issues and concerns. With voice calls, notes are not always taken. The online booking workflow has helped us increase self booking, allowing front desk to refocus time in other areas.

Cons

Boulevard feature development is continuous so I always feel confident that features and improvements will be added. One area that could do with improvement is the Guest Account Management. Ideally guests would like the ability to log in and see their service history and transactions in addition to being about to book. I know though that this is an area receiving some focus now and look forward to seeing improvements in 2022.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Happy, Happy, Happy BLVD 4-lifer Customer

Reviewed a month ago

I love that I don't have to worry about double bookings etc so we are able to give our clients the best customer service without losing that personal touch. It's fast at booking clients so I love that there isn't a lot of down time on the phone

Pros

There isn't enough time to discuss all that I love about this software. I love that the checkout page includes a gratuity line so our team doesn't have to ask 'would you like to leave gratuity for your artist' tacky! I love the cash drawer feature - helps to maintain an accurate cash drawer during the day. Inventory functionality is great. The reports are abundant and extremely powerful to help you keep track of running your business The checkout / reception page is ridiculously cool and informative I love that the help team is fast and ready to assist as much as they currently can The communications is great - you know when your clients, book when they arrive, when they check out, and when they cancel. Customization and team permissions are abundant.

Cons

I feel like because it's new some things are still being worked out. New like within the past few years. I do like how the customer service and help chat team are fast to respond to issues. I do not feel like the app fits this software! It is so forward and the app is just mundane. I hope more work and effort goes into it like being able to shrink down the size on the screen to show the whole day...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Boulevard

Reviewed 20 days ago

It’s a new software so it’s expected but I think a lot of things could of been better over the years. Lots of new updates to keep current and trendy but with that comes a roller coaster of trial and error. With that being said old tech should be easy but isn’t.

Pros

Seamless booking appointments online for clients and in person.

Cons

Glitches … a new one every week! As a business owner you don’t have the time to make customer support tickets and figure out how to do workarounds more often than not. But I guess that’s how it is with these softwares.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Boulevard is expensive, but worth it

Reviewed a month ago

Boulevard is super-stable, slick, and easy to use as a POS ANDscheduling system. It saved us tons of hassles with Booker and Zenoti in terms of confusing interfaces and over-built functionality (Zenoti), and system instability/glitches (Booker). Boulevard's POS system and iPad app is also very slick and integrates very well with the software, which is more than we could say for Zenoti and Booker as well. Boulevard is expensive, but as a small business owner, time is money, and it saved us from a lot of headaches we were having with other scheduling/POS solutions.

Pros

Excellent UI and ease of use. Thorough onboarding and customer support. Feature-rich and well thought-out functionality for salon owners operating at any scale. Hardware and software is stable and reliable.

Cons

Boulevard is an excellent product, but you gotta pay for it!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Overall a Great System with focus on technology improvements.

Reviewed 24 days ago

I have to say the cost and the simplicity of the system is the part I like most. I really enjoy how easy this system is to use and the technology behind the system. The new Duo credit card reader is great except it would have been nice if it would have had a Magswipe to it as well.

Pros

I do have to say Boulevard is a very simple and easy system to use with a lot of power behind it to stand next to some of the bigger more popular booking software available. Another perk is the benefit of having the credit card processing with Boulevard and not an additional expense.

Cons

There are a few glitches such as selecting a date in the future you need to be in calendar mode instead of Front Desk Mode. Another annoying feature is the multiple clicks of confirming to book an appointment. I feel that is a waste of time. I will also say that it would be helpful if the system would send a text message to the client during the booking instead of only an email. As a stylist I will receive a text message of the newly booked appointment but not the client. Their app is not a very user friendly app for management.

Boulevard FAQs and common questions

Boulevard has the following pricing plans:
Starting from: $175.00/month
Pricing model: Subscription
Free Trial: Available


Boulevard has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Boulevard supports the following languages:
English


Boulevard supports the following devices:
Android, iPhone, iPad


Yes, Boulevard has an API available for use.


Boulevard integrates with the following applications:
Zapier, NetSuite, FrontdeskAI, Okta, Google Calendar, Mailchimp


Boulevard offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum

Most popular Boulevard comparisons

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