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Assisted living solution for healthcare providers
ECP Pricing, Features, Reviews and Alternatives
ECP product overview
What is ECP?
ECP is a cloud-based assisted living solution designed to help group homes, rehabilitation centers, and independent living facilities manage processes related to individual care plans, resident assessments, audits, building maintenance, billing, and lead tracking. Users can integrate the application with existing systems to synchronize data and automatically create compliance questions, follow-ups, alerts, and reminders.
Typical customers
Platforms supported
Support options
Training options
ECP pricing information
Value for money
4.4
/5
47
Starting from
No pricing info
Pricing options
Value for money contenders
ECP features
Functionality
4.5
/5
47
Total features
57
2 categories
Most valued features by users
Functionality contenders
ECP users reviews
Overall Rating
4.6
/5
47
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.12/10
30
17
0
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Nathan K.
Overall rating contenders
Kristin N.
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
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Solving med errors, ensuring correct medications are given to the correct individuals. Optimizing patient safety.
Simple, easy to use and navigate. Easy to get customization for items needed. Support always available during implementation and set up. LOVE the access to side effects, training and having all that mass of information in one place! Love that you can input one provider and assign them to multiple individuals, makes it sooo much easier!
As an industry as a whole something needs to be done about communication of behaviors and a simple way to train staff/nurse at hosptial's on how to care for an individual who is non-verbal, allowing continuity of care without frustration on nursing staff or the individual.
Hey Kristin, We appreciate the time you took to leave a thorough review! We couldn't have said it better. The easy-to-use interface, built for senior living and other care settings, gives you the exact tools you need. With your dedicated ECP onboarding team, plus resources including support, training videos, webinars, and an online knowledge base, we're confident that even those without a technical...
Tanya N.
Health, Wellness and Fitness, 51-200 employees
Used daily for 2+ years
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Very Good!
Very user friendly for staff to use and its used across the fox valley so many caregivers are familiar with the program. Also, the customer service staff are AMAZING, they are always kind, helpful, patient, and have excellent follow up.
For follow ups such as patches, Somehow make a follow up that can immediately ask them if they removed the previous patch. I am currently only able to do it 5 minutes later and we have to enter a separate patch removal as a treatment. Staff often forget to remove the old ones if we are not doing this. One other suggestion I'd like to put out there is I wish we could select certain parts of the ISP...
Vivian S.
Hospital & Health Care, 51-200 employees
Used weekly for 2+ years
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I use the software to enter new residents to our home. My process of entering a new resident is easy to follow and make changes if entered incorrectly. Printing from the program is also easy. All the tabs are quick to use for entering different information.
I don't have anything to add to the section.
We appreciate the time you took to leave ECP a review. We pride ourselves on building the easiest to use software with our users in mind and are happy to hear that you can seamlessly navigate throughout!
Samantha B.
Hospital & Health Care, 51-200 employees
Used daily for 2+ years
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I love using ECP, I have used a few documentation system over the years geared toward AL/CBRF and this is by far my favorite to use. Also there tech support is beyond great and helpful!
I love the customization as a administrative you can implement. Also its easy for care staff to use and especially people who are not "tech savy".
Some items are not logically labeled unless you know where to look for them.
We're beyond thrilled to hear that you love ECP! Our easy-to-use interface is built around our users and does not require a tech-savvy background, making it easy to start using right away. Our dedicated support team is available 24/7, 365, and is always happy to answer your questions. ECP University training videos and our online Knowledge Base also help with a self-guided approach. Carly, our Director of Product Management, has reached out to gather more information. We hope you two will be able to get in touch as we use feedback to continue to provide the best experience. Thanks again!
Debbie N.
Hospitality, 1,001-5,000 employees
Used daily for 2+ years
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All resident information and medications in on place is very helpful. Being able to access ECP when not in the building (on-call etc.) is extremely beneficial. I like having contact information in there as well. If there was a way to indicate when a resident is on home health vs hospice that would be helpful
All documentation for all residents easily accessible.
Some features are not as user friendly as I would like. The Behavior Management Plan has to be typed into both locations on the form. The Questions work around is better than initially set up, but if you have to edit an existing question it has to be deleted and reentered as a new item so a little cumbersome there. Also have to type in the questions again so that is 3 times entering the information. Streamlining that would be helpful.
Thank you for taking the time to leave a review. We are glad that you are enjoying the convenience and accessibility of ECP. I am happy to let you know that since every community is unique, items such as Key Indicators can be customized to meet your exact needs. A support representative will be reaching out to help you update these, which will allow you to easily indicate when a resident is on home health or hospice. We appreciate your feedback about streamlining the process with care questions, and this is absolutely something that we will be investigating further. We are continually making improvements to our product based on user suggestions and feedback. Thank you again! Carly Smith, Director of Quality Improvement
ECP FAQs and common questions
Q. What type of pricing plans does ECP offer?
ECP has the following pricing plans:
Pricing model: Subscription
Q. Who are the typical users of ECP?
ECP has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does ECP support?
ECP supports the following languages:
English, Spanish
Q. Does ECP support mobile devices?
ECP supports the following devices:
Android, iPad, iPhone
Q. Does ECP offer an API?
No, ECP does not have an API available.
Q. What level of support does ECP offer?
ECP offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Chat, 24/7 (Live rep)
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