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ECP
Assisted living solution for healthcare providers
(5)
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ECP Pricing, Features, Reviews and Alternatives
ECP FAQs
ECP has the following pricing plans:
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of ECP?
ECP has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does ECP support?
ECP supports the following languages:
English
Q. Does ECP support mobile devices?
ECP supports the following devices:
Android, iPad, iPhone
Q. Does ECP offer an API?
Yes, ECP has an API available for use.
Q. What level of support does ECP offer?
ECP offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Chat, 24/7 (Live rep), Knowledge Base
ECP product overview
What is ECP?
ECP is a cloud-based assisted living solution designed to help group homes, rehabilitation centers, and independent living facilities manage processes related to individual care plans, resident assessments, audits, building maintenance, billing, and lead tracking. Users can integrate the application with existing systems to synchronize data and automatically create compliance questions, follow-ups, alerts, and reminders.
Typical customers
Platforms supported
Support options
Training options
Not sure about ECP? Compare it with a popular alternative
Starting from
No pricing info
Starting from
8
/user
Per month
ECP pricing information
Value for money
4.5
/5
109
Starting from
No pricing info
Pricing options
Value for money contenders
ECP features
Functionality
4.6
/5
109
Total features
89
9 categories
Most valued features by users
Functionality contenders
ECP users reviews
Overall Rating
4.7
/5
109
Positive reviews
96
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.17/10
80
25
3
0
1
Overall rating contenders
Miqueila R.
Hospital & Health Care, 51-200 employees
Used daily for 2+ years
Review source
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In my 6+ years using ECP, it has been a positive experience and is overall helpful.
ECP is very helpful in our day to day workplace. Easy to use. Charting, documenting, reordering meds, destroying meds, resident information and more is right at my fingertips. So easy to use.
No chat support. Inventory on meds and med destruction.
Thank you for your thoughtful review, Miqueila. We are thrilled to hear that ECP provides everything you need for charting, documenting, reordering medications and so much more, right at your fingertips. Providing a complete software solution for communities is something we take pride in. Though we do not currently provide support via chat, we do have representatives available 24/7 to assist with your needs. We also have tools to keep track of medication inventory and destruction. A representative will be in contact with you to discuss this further. Thanks again for your feedback and for continuing to chose ECP!
Debbie N.
Hospitality, 1,001-5,000 employees
Used daily for 2+ years
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All resident information and medications in on place is very helpful. Being able to access ECP when not in the building (on-call etc.) is extremely beneficial. I like having contact information in there as well. If there was a way to indicate when a resident is on home health vs hospice that would be helpful
All documentation for all residents easily accessible.
Some features are not as user friendly as I would like. The Behavior Management Plan has to be typed into both locations on the form. The Questions work around is better than initially set up, but if you have to edit an existing question it has to be deleted and reentered as a new item so a little cumbersome there. Also have to type in the questions again so that is 3 times entering the information. Streamlining that would be helpful.
Thank you for taking the time to leave a review. We are glad that you are enjoying the convenience and accessibility of ECP. I am happy to let you know that since every community is unique, items such as Key Indicators can be customized to meet your exact needs. A support representative will be reaching out to help you update these, which will allow you to easily indicate when a resident is on home health or hospice. We appreciate your feedback about streamlining the process with care questions, and this is absolutely something that we will be investigating further. We are continually making improvements to our product based on user suggestions and feedback. Thank you again! Carly Smith, Director of Quality Improvement
Magdalena O.
Hospital & Health Care, 11-50 employees
Used daily for 1-2 years
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Pretty good
It is easy to use for charting ADLs and tracking.
Navigating is a little challenging regarding finding information.
Thanks for the review! We're happy to hear that you find ECP easy to use for charting ADL's and tracking. With 24/7 access to the ECP support team, plus resources including training videos, webinars, and an online knowledge base, we're confident that even those without a technical background can seamlessly navigate ECP. Thanks again for leaving a review, and of course, please reach out if you have any questions.
Melinda H.
Hospital & Health Care, 11-50 employees
Used daily for 2+ years
Review source
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Easily view tasks, med passes and observations completed and incomplete. Ability to create behavioral tracking reports. Can generate reports, within minutes. Like having the ability to transfer clients from one location to another.
Easily view tasks, med passes and observations completed and incomplete. Ability to create behavioral tracking reports. Can generate reports, within minutes. Like having the ability to transfer clients from one location to another.
Links to the pharmacy (sometimes lag in checking in meds) and discontinuation. Need to create ticklers for when 6 months or annual reviews of client's care plans are due.
Thanks for your review! We are glad to hear that the simple layout of medications, tasks, and observations give you a concise overview of each shift. Not only that, but our reporting features have made behavior tracking a simple yet thorough process. Capturing all resident data in one place results in effortless transfers. ECP receives and processes changes to medications within minutes of the pharmacy making changes in their system. We would be more than happy to have an ECP Pharmacy Specialist reach out to discuss your delays in more detail. We strive to give you all the essential tools to get your work done quickly and efficiently. Thanks again for your feedback.
Brigitte C.
Hospital & Health Care, 51-200 employees
Used daily for 2+ years
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My usage is somewhat limited in my capacity in HR. However, overall ECP has been positive with many options to facilitate ease of sharing/tracking information. I am also pleased with the response time in resolution when issues arise from user error.
Ease of accessibility to recent notes and training is specifically helpful for my needs.
ECP has met my current needs. It is user friendly.
Thank you for leaving this review, Brigitte. We are glad to hear you find our software user-friendly and have had a positive experience so far! One of our biggest goals is to make our software both easy to use and navigate. It is important to us to ensure all of our customers can have quick access to help when needed and a timely response from our team. Thanks again!
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