ECP - 2026 Pricing, Features, Reviews & Alternatives

ECP (Extended Care Professional) is the easiest to use, all-in-one software platform built for assisted living communities, memory care, and IDD/group homes. Unlike systems adapted from hospitals or skilled nursing facilities, every module in ECP is designed around how assisted living workflows actually operate.

The platform includes eMAR, EHR, CRM, Move-Ins, Billing, and Insights. All modules share a single resident record, reducing duplicate data entry across clinical, sales, and financial teams. Data entered during the sales process flows into clinical at move-in, and clinical documentation flows into billing automatically.

ECP serves single-site operators, multi-community operators, and enterprise senior living organizations across 8,500+ communities in all 50 states. The platform is designed for daily use by frontline care staff, nurses, and med techs, with a focus on speed, simplicity, and compliance readiness. Operators don't outgrow ECP as they scale.

eMAR

ECP's eMAR is pharmacy-initiated. Medication orders flow directly from 850+ pharmacy partners into the platform, automatically building each resident's medication record and reducing manual transcription errors. Staff document med pass with task lists, alerts for missed or late doses, and built-in support for all 8 medication rights. Controlled substance counts, PRN administration, automatic inventory tracking, and electronic reorders are included.

EHR

ECP's EHR is built for assisted living documentation workflows. Assessments drive automatic care plan generation and task list creation. Clinical staff document care notes, incidents, and service delivery quickly. The system supports digital signatures, state-specific compliance reports, and an executive dashboard for full community visibility.

CRM

ECP's CRM is built for senior living sales cycles. It manages leads, tours, follow-ups, referral sources, and occupancy tracking in one place. Pipeline stages and family communication workflows are designed for assisted living admissions. At move-in, resident data transfers directly into the clinical system with no re-entry. Includes Office 365 integration, electronic signatures, marketing campaigns, and pipeline reporting.

Move-Ins

ECP's Move-Ins module replaces paper admissions with a fully digital workflow. Document packets are completed digitally with e-signature capture. Automated task assignments notify each department of what needs to be completed before and after move-in. Pre-assessments and level-of-care documentation start at admission and flow directly into the clinical record.

Billing

ECP's Billing module supports level-of-care pricing, ancillary service charges, and private-pay workflows. Services documented in care notes automatically trigger billing charges, closing the loop between care delivery and revenue capture. Includes recurring billing templates, ACH and card payment processing, and AR aging reporting.

Integrations

ECP connects with 60+ named technology partners across pharmacy, workforce, resident engagement, dining, safety monitoring, and billing, with REST API, Webhooks, HL7, CSV, and secure messaging support.

Key Facts

Communities served: 8,500+

States: All 50

Pharmacy partners: 850+

Technology integrations: 60+

Support: 100% US-based

Deployment: Cloud-based, browser and mobile, no local installation