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ECP Pricing, Features, Reviews and Alternatives

ECP product overview

What is ECP?

ECP is a cloud-based assisted living solution designed to help group homes, rehabilitation centers, and independent living facilities manage processes related to individual care plans, resident assessments, audits, building maintenance, billing, and lead tracking. Users can integrate the application with existing systems to synchronize data and automatically create compliance questions, follow-ups, alerts, and reminders.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Chat
24/7 (Live rep)

Training options

In Person
Webinars
Documentation
Live Online

ECP pricing information

Value for money

4.4

/5

47

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ECP features

Functionality

4.5

/5

47

Total features

57

2 categories

Most valued features by users

HIPAA Compliant
Reporting & Statistics
Appointment Management
Billing & Invoicing
Reminders
Patient Records Management
Alerts/Notifications
Document Management

Functionality contenders

ECP users reviews

Overall Rating

4.6

/5

47

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.12/10
Rating distribution

5

4

3

2

1

30

17

0

0

0

Pros
Also, the customer service staff are AMAZING, they are always kind, helpful, patient, and have excellent follow up.
It is easy to teach staff how to use, it is user friendly to customize, pharmacy integration saves valuable nursing time, customer service is excellent. We have been very happy with ECP overall.
This is a very good, user-friendly and affordable product that has great value for the cost and good customer support. The software continues to improve and be updated per what we were promised.
Cons
Can be confusing to staff as it’ll appear as if that resident has no meds to take.
Our facility is geared towards mental health and it is missing some pieces that we need.
Sometimes it is difficult to know where to go for certain things.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Med MAR Program

Reviewed 2 months ago

Solving med errors, ensuring correct medications are given to the correct individuals. Optimizing patient safety.

Pros

Simple, easy to use and navigate. Easy to get customization for items needed. Support always available during implementation and set up. LOVE the access to side effects, training and having all that mass of information in one place! Love that you can input one provider and assign them to multiple individuals, makes it sooo much easier!

Cons

As an industry as a whole something needs to be done about communication of behaviors and a simple way to train staff/nurse at hosptial's on how to care for an individual who is non-verbal, allowing continuity of care without frustration on nursing staff or the individual.

Vendor response

Hey Kristin, We appreciate the time you took to leave a thorough review! We couldn't have said it better. The easy-to-use interface, built for senior living and other care settings, gives you the exact tools you need. With your dedicated ECP onboarding team, plus resources including support, training videos, webinars, and an online knowledge base, we're confident that even those without a technical...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ECP REVIEW, by Tanya Neubert from Prairie Home Assisted Living

Reviewed a year ago

Very Good!

Pros

Very user friendly for staff to use and its used across the fox valley so many caregivers are familiar with the program. Also, the customer service staff are AMAZING, they are always kind, helpful, patient, and have excellent follow up.

Cons

For follow ups such as patches, Somehow make a follow up that can immediately ask them if they removed the previous patch. I am currently only able to do it 5 minutes later and we have to enter a separate patch removal as a treatment. Staff often forget to remove the old ones if we are not doing this. One other suggestion I'd like to put out there is I wish we could select certain parts of the ISP...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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ECP is a functional tool for recordkeeping

Reviewed 3 months ago
Pros

I use the software to enter new residents to our home. My process of entering a new resident is easy to follow and make changes if entered incorrectly. Printing from the program is also easy. All the tabs are quick to use for entering different information.

Cons

I don't have anything to add to the section.

Vendor response

We appreciate the time you took to leave ECP a review. We pride ourselves on building the easiest to use software with our users in mind and are happy to hear that you can seamlessly navigate throughout!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ECP for Resident Care in AL CBRF

Reviewed 3 months ago

I love using ECP, I have used a few documentation system over the years geared toward AL/CBRF and this is by far my favorite to use. Also there tech support is beyond great and helpful!

Pros

I love the customization as a administrative you can implement. Also its easy for care staff to use and especially people who are not "tech savy".

Cons

Some items are not logically labeled unless you know where to look for them.

Vendor response

We're beyond thrilled to hear that you love ECP! Our easy-to-use interface is built around our users and does not require a tech-savvy background, making it easy to start using right away. Our dedicated support team is available 24/7, 365, and is always happy to answer your questions. ECP University training videos and our online Knowledge Base also help with a self-guided approach. Carly, our Director of Product Management, has reached out to gather more information. We hope you two will be able to get in touch as we use feedback to continue to provide the best experience. Thanks again!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Questions and Behavior Cares.

Reviewed 2 years ago

All resident information and medications in on place is very helpful. Being able to access ECP when not in the building (on-call etc.) is extremely beneficial. I like having contact information in there as well. If there was a way to indicate when a resident is on home health vs hospice that would be helpful

Pros

All documentation for all residents easily accessible.

Cons

Some features are not as user friendly as I would like. The Behavior Management Plan has to be typed into both locations on the form. The Questions work around is better than initially set up, but if you have to edit an existing question it has to be deleted and reentered as a new item so a little cumbersome there. Also have to type in the questions again so that is 3 times entering the information. Streamlining that would be helpful.

Vendor response

Thank you for taking the time to leave a review. We are glad that you are enjoying the convenience and accessibility of ECP. I am happy to let you know that since every community is unique, items such as Key Indicators can be customized to meet your exact needs. A support representative will be reaching out to help you update these, which will allow you to easily indicate when a resident is on home health or hospice. We appreciate your feedback about streamlining the process with care questions, and this is absolutely something that we will be investigating further. We are continually making improvements to our product based on user suggestions and feedback. Thank you again! Carly Smith, Director of Quality Improvement

ECP FAQs and common questions

Q. What type of pricing plans does ECP offer?

ECP has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of ECP?

ECP has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does ECP support?

ECP supports the following languages:
English, Spanish


Q. Does ECP support mobile devices?

ECP supports the following devices:
Android, iPad, iPhone


Q. Does ECP offer an API?

No, ECP does not have an API available.


Q. What level of support does ECP offer?

ECP offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Chat, 24/7 (Live rep)

Common ECP comparisons

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