MatrixCare Home Health & Hospice vs Homecare Homebase

Axxess Home Health

WellSky Personal Care

Alora Home Health

WellSky Home Health

StoriiCare

mumms Software

Compare MatrixCare Home Health & Hospice and Homecare Homebase based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Fusion

Fusion is an EMR for OT, PT, & SLP practices with features for scheduling, documentation, billing, insights, tasks, compliance, & more

Alleva

Our state-of-the-art platform will take your center into the 21st century and streamline the entire process of EMR. Our platform provides more efficient workflows, reducing burn-out, and improving the quality of care. Insights offers real-time data for better business decisions and easier reporting.

Carepatron

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

The right tools make all the difference in home-based care. MatrixCare offers an award-winning, Best in KLAS comprehensive EHR solution, designed by clinicians. Our point-of-care app with a cloud-based back-office system is used by tens of thousands of organizations to improve the care they deliver.

Appointment Management

Assessment Management

Audit Management

Bereavement Management

Billing & Invoicing

Care Plan Management

Charting

Claims Management

Client Management

Compliance Management

Customizable Reports

Electronic Signature

EMR/EHR

HIPAA Compliant

Insurance Management

Medication History

Mobile Access

Patient Intake

Patient Records Management

Payroll Management

Physician Portal

Quality Assurance

Real-Time Reporting

Reminders

Revenue Management

Scheduling

Third-Party Integrations

Time Tracking by Client

Volunteer Management

Workflow Management

MatrixCare Home Health & Hospice

Web-based

iPhone

iPad

Android

Basic

It’s genuinely the best charting system I’ve used—intuitive, organized, and designed in a way that supports clinicians rather than slowing them down.

The software is intuitive, reliable, and makes clinical documentation feel streamlined rather than overwhelming.

Assistant

I've gotten tired of one program doing one type of task very well but being limited when it comes to other functions.

Admin

Had no choice in choosing this platform. But, overall it helps us accomplish all we need to for patient care.

Administrator

There are too many toggle options to get from one screen to another

Hospice  Administrative RN

Skilled Nursing documentation: The areas of documentation in the Visit Type - Revisit, Assessment - Hospice Follow-up Visit, Service Code - RN Routine Visit over lap with the same information in the

Lead

You do not have to transfer files back and forth using a third party billing software.  

We ended up buying Bluetooth keyboards for the iPad to make charting  a little easier.   

There are quite a few things that we are not able to change to customize for our agency.  

Software has it's own billing module within the same program.

Marketing & Sales Support Assistant 

You can view the electronic health record easily for each patient. Once you chart on something, the red outline that indicates that it's due goes away.

RNAC

this system is very not user friendly makes extra work time to complete tasks.

Matrix is not the best software to document positioning, which is why many facilities will create their own paper charts.

Chatting with Support - As long as they are available (they are not always available though).

Solutions Administrator

The mileage feature was a little bit different than what our Caregivers were used to and we are in a rural area so it wasn't a good fit for us.

Administrative Director

For some evaluations, there are questions not meant for the specific discipline making it long for all therapists to complete.

Our Caregivers love using the iPads, the ease of Navigation through the workflows is a favorite and a huge game changer.

overall poor i would suggest PCC always as this is the most popular and user friendly EMR.

I believe reformatting the flow of the visit note would be a great help.

Ease of navigation with documentation designed for point of service documentation .

Revenue Cycle Manager

general slowness and bugginess, a  lot of stuck gets stuck in validation hold and supports takes days to weeks to respond to tickets

With each new added feature there comes an associated cost.

Financial Accountant

Each products integrates well with each other.

All of MatrixCare's products are layed out nicely & user-friendly.  

The technical support team is amazing and responds almost immediately.

Our experience has been so amazing and we really love [SENSITIVE CONTENT] and all the support and help she has provided to us.

Project Manager

Their support is one of the best in the industry making them easy to work with and quick to resolve any issues.

I love the ease of putting in orders, free text progress notes and the color coded EMAR tabs.

nice selection of reports/great account manager

No real cons to speak of at this time, matrixcare is the easiest charting system I have come across in my years.

They make many verbal promises that do not stand up once you are trying to implement.  

Make sure you have an attorney review it.  

User Interface

Ease of Use

Customer Support

Patient and Clinician Interaction

Documentation

Time Consuming Processes

Billing

Agency Fit

Integrations

11-50

501-1000

201-500

ResMed

InMyTeam

A Home Health Care Solution for All Sized Agencies Simple to use and ready for enterprises in the modern world. Scheduling, payroll, billing, EVV, HR, patient records, and many other capabilities are important aspects of InMyTeam. PrivateDuty, Medicaid, Medicare.

AlayaCare

AlayaCare’s unique home care software offers a complete solution to manage the entire client lifecycle in a secure, integrated cloud-based system.

Alora Home Health Software is a cloud-based solution that simplifies how you deliver and manage home health care.

Homecare Homebase is an integrated, cloud-based software for home-based care which supports scheduling, billing, documentation management, and more.

Activity Tracking

Alerts/Notifications

Automated Scheduling

Calendar Management

Clock In/Out

Credential Management

Customizable Forms

Document Management

Document Storage

Employee Management

Financial Reporting

Forms Management

Home Health Care Management

Medication Management

Mobile Alerts

Monitoring

Multi-Location

Patient Database

Real-Time Data

Real-Time Notifications

Records Management

Referral Management

Reporting & Statistics

Task Management

Proprietary

Homecare Homebase

Intake

I really love the different options you have to upload documents in attachments and where you can put Wound Pictures or separate your Paper Visit Notes for billing.

I found the orders tracking a little difficult since you have to put a date and comment on each order you fax out, which can be very time consuming when working with a busy office who has a lot of orders.

IT Systems Specialist

It hasn't been too bad, and service outages are rare, however, there have been several times where HCHB support has apparently given up, with responses like "Must be a device issue" or "Uninstall/reinstall Citrix".

I do wish there was a way to mass stamp your orders with a date and a comment and fax them all out as one batch with a select all click.

Volunteer Coordinator

It makes almost nothing easy, you can erase the prompts if you want which seems concerning, and often it forces you to do doublework.

Vice President of Operations

IE maybe an inconsistent box that you cannot type/search in when all other boxes are - would be hard to get this resolved since its not a pain point but still is an annoyance for an end user.  

It helps keep me on track with my Workflow.

Extremely robust program, can customize to your agency but also ensures you stay within regulatory requirements.  

Physical Therapist

Because of my dissatisfaction with the software and because I was no longer being paid hourly, but per visit at my part time home health job (which made the inefficiencies  of the electronic medical record (EMR) all the more frustrating) I looked for other job opportunities.   When one came up, I put in notice saying that once I discharged my caseload of patients, I would leave the company.  

Resident services director 

In addition, although there are many reports that provide the data needed, there are also not reports for obtaining a list of all providers listed in the physician tab by client.

I also like that with each report, there are descriptions so you know what exactly can be filtered and selected for the data you are looking for.

Hospice Nurse Consultant

Not at all intuitive, tons of internal issues and errors and constant issues with syncing and refreshing cause frequent service failures and compliance issues.

Speech Language Pathologist

This piece of software crap flies in the face of everything speech pathologists do.  

For some reason you can only type in capital letters (which makes distinguishing between pt (patient) and PT (Physical Therapist) annoying.

Patient Care Manager

We went from a junky system that was at least flexible to a junky rigid system that kills time for you.

Director of Nursing

I would advise organizations to think carefully before making a decision and at the least do not get locked into a contract with Homecare Homebase before having the oppurtunity to extensively test it.

We have been sticking android tablets with poor hardware as the developers refuse to make an apple port for this.

I was tasked with selecting and deploying a new home health care solution and I personally chose Homecare Homebase.

Time management suffers, efficiency and case load suffers.

Reports can be pulled into multiple formats for ease of use and review.

Manage multiple components of home health care.

Malfunctions started to disrupt our entire workflow.

Missing features and poor feature quality.

There is much room for updating and improvement.

Bereavement Coordinator 

This review does not even mention to broken link between HCHB and PointCare (the tablet version for field clinicians).

Such a heavy workload and so many extra steps for everything.

The importance of research and reviews is something I won't forget -- ever again.

It is difficult to find any information from prior visits to determine what actions were taken in a session and follow up as needed.

Company is located in Kentucky, United States.

User still has to use some form of spreadsheet tracking to make sure they don’t miss anything.

MatrixCare Home Health & Hospice vs Homecare Homebase Comparison (2026)

MatrixCare Home Health & Hospice

Homecare Homebase

Overview

Video & Screenshots

Pricing

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Key features

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