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Homecare Homebase

Cloud-based home-based care software.

Last updated: September 2024

Table of Contents

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Homecare Homebase - 2025 Pricing, Features, Reviews & Alternatives

What is Homecare Homebase?

Homecare Homebase (HCHB) is an integrated, cloud-based home-based care EHR software which enables agencies of any size to manage scheduling, billing, documentation, automated workflow and CMS compliance online. Homecare Homebase offers EHR solutions for several home-based care service lines including Home Health, Hospice, Personal Care and Private Duty. HCHB ensures all users have quick access to the most current, up-to-date data. Homecare Homebase is HITRUST certified and sensitive patient data is stored safely and securely.

Automated scheduling tools and texts for patient visit reminders help users manage employee schedules and patient visits online. Homecare Homebase’s scheduling features allow users to match appropriate clinicians to patients, based on geography, clinician preference or type of care required. Field clinicians can check in and approve schedules, as well as request changes, all from the same centralized platform.

Billing and cash flow capabilities help streamline payments and reimbursements, while automated workflow functionality helps improve user productivity and accountability, with features such as compliant referral forms. Document management technology allows users to create and manage documentation including ICG/wound care protocols, OAT reports, therapy goals, reassessment and progress reports, and more. Frequent updates and online training ensure users are in complete compliance with health and hospice regulations.

HCHB offers integrations with a wide variety of healthcare systems and partners with leading technology solutions to further enhance our solution's capabilities.

Homecare Homebase also offers services that allow our customers to focus on patient care while we help with processes on the agency management side of the organization.

Benefits of using Homecare Homebase

Prompts, reminders and notices ensure clinicians input and share accurate and complete information.

Real-time data ensures all users have access to the most current, up-to-date information, including patients, clinicians, doctors and families.

Automated scheduling tools allow users to manage employee schedules and patient visits, as well as match patients to appropriate clinicians depending on the type of care needed.

Automated texts with patient visit reminders available to assist with visit confirmations.

Detailed reporting capabilities give users insight into resource allocation, cash flow, and overall business performance.

Homecare Homebase enhances home care services with integrations for numerous types of platforms, including pharmacy, eLearning, telehealth, payroll management, and more.

Starting from

One-time payment

Alternatives with better value for money

Homecare Homebase's key features

Most critical features, based on insights from Homecare Homebase users:

Care Plan Management

2.6

(5)

Electronic Signature

3.0

(5)

HIPAA Compliant

4.8

(4)

Billing & Invoicing

4.5

(4)

Third-Party Integrations

5.0

(1)

Task Management

2.7

(3)

All Homecare Homebase features

Features rating:

2.8

(49)

Scheduling

2.5

(6)

Claims Management

2.0

(3)

Home Health Care Management

(0)

Insurance Management

(0)

Medication History

(0)

Medication Management

(0)

Mobile Access

(0)

Mobile Alerts

(0)

Multi-Location

(0)

Patient Database

(0)

Patient Intake

(0)

Patient Records Management

1.0

(1)

Payroll Management

2.0

(2)

Physician Portal

(0)

Quality Assurance

(0)

Real-Time Data

(0)

Real-Time Notifications

(0)

Records Management

3.0

(1)

Referral Management

(0)

Reminders

(0)

Reporting & Statistics

5.0

(2)

Time Tracking by Client

(0)

Volunteer Management

2.0

(2)

Workflow Management

2.5

(2)

Activity Tracking

(0)

Alerts/Notifications

(0)

API

(0)

Appointment Management

(0)

Assessment Management

(0)

Audit Management

(0)

Automated Scheduling

(0)

Bereavement Management

2.0

(1)

Calendar Management

3.0

(1)

Charting

(0)

Client Management

(0)

Clock In/Out

(0)

Compliance Management

3.0

(1)

Credential Management

(0)

Customizable Forms

(0)

Customizable Reports

(0)

Document Management

3.0

(1)

Document Storage

3.0

(1)

Employee Management

(0)

EMR/EHR

(0)

Financial Reporting

(0)

Forms Management

(0)

GPS

(0)

Homecare Homebase alternatives

Homecare Homebase

2.7

(49)

Starting from

One-time payment

Free trial

Free version

Ease of Use

2.5

Features

2.8

Value for Money

2.8

Customer Support

2.8

AdaCare

4.7

(94)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.4

Value for Money

4.8

Customer Support

4.9

WellSky Personal Care

4.4

(267)

visit website

Starting from

Free trial

Free version

Ease of Use

4.5

Features

4.2

Value for Money

4.0

Customer Support

4.3

Axxess Hospice

4.0

(1)

visit website

Starting from

1200

Free trial

Free version

Ease of Use

3.0

Features

4.0

Value for Money

4.0

Customer Support

5.0

Homecare Homebase pricing

Value for money rating:

2.8

Starting from

One-time payment

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

Homecare Homebase integrations (7)

Integrations rated by users

We looked through 49 user reviews, to identify which products are mentioned as Homecare Homebase integrations, and what is the users perception.

Fitbit

Integration rating: 3.0 (1)

“Fitbit performed as it always does. HCHB is what made the integration poor.”

Sandra Cope

Director of Nursing

Other top integrations

Trella Health Marketscape

Health Recovery Solutions

Homecare Homebase support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

24/7 (Live rep)

FAQs/Forum

Phone Support

Email/Help Desk

Knowledge Base

Training options

In Person

Documentation

Webinars

Videos

Live Online

Homecare Homebase reviews

Overall rating

2.7

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend6.48/10

Rating distribution

Pros

Easy to clock in and out of work as well as view schedule. Good way to keep on top of job and communicate with team members.

Verified reviewer

Anonymity request

Ease if use/user friendly. Information readily available and easy to find.

AMY E.

RN Case Manager

We feel supported when needed and really appreciate the customer support re structure that is going on at this time.

Ginger P.

Director of Contracts and Licensing

Cons

Back office assignment and management using this software has been chaotic and frankly necglectful. This software has prompted an incompetent and irresponsible relationship to patients.

Farl J.

Per Diem Physical Therapist

Why do I need to repeat my answer 3 different times. Coworkers hate it, patients hate it because I'm in their house twice as long, just documenting.

Jasmine N.

Physical Therapy Assistant (PTA)

A loss of money and you will work much more with no compensation. Additionally, my patients fall asleep during assessment and documentation, and I had to wake them 2 or 3 times during.

Gina G.

RN, case manager

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