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Carepatron vs My Best Practice Comparison (2026)

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Carepatron

My Best Practice

Overview

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

My Best Practice, the EHR for evidence-based clinicians, simplifies creating and maintaining client accounts, scheduling appointments, managing client information, billing, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

860

487

280

Value for money

Ease of use

Features

Customer support

73%

would recommend this app

4.9

Value for money

Ease of use

Features

Customer support

94%

would recommend this app

Pros

“We rely heavily on our ability to alert our clinicians when clients have provided high-risk responses to an assessment or questionnaire, and need full access to all client data to properly facilitate program evaluation and outcomes reporting. ”

Nicole B.

Senior Director of Operations

“the Ux/Ui of generating the invoice auto texts and view of the financial dashboard could be improved in details, like being able to switch between monthly incomes rather than having only generic monthly totals showing.”

leopold t.

therapist

“Show us an audit of when you send reminders to our clients, allow them to control their reminders, and let them see their open invoices on a tab.”

Alison E.

Executive Director

Pros

“The platform's integrated telehealth and secure client messaging features streamlined communication and administrative tasks while maintaining HIPAA compliance.”

Sydney H.

Graduate student

“I had a positive experience using My Best Practice due to its intuitive design and ease of use for both providers and clients, with a minimal learning curve.”

Sydney H.

Graduate student

“The surveys feature is exceptionally helpful to guide our clinicians' treatment with a wide range of populations and families, and makes it easy for us to explore the effectiveness of our treatments.”

Ava S.

Intake Coordinator

Cons

“For example, goals do not automatically carry over into SOAP notes, which means I have to re-enter or manually reference them each session. When creating intake forms, if I input the child’s name, the signature section defaults to the child rather than the parent, which can be confusing and requires extra steps to correct.”

Ruby C.

Occupational Therapist Owner

“there is no capacity to change the default setting of appointments to "unconfirmed" (because of the nature of the centre and our way of booking) which means it has to be done manually every day and that's a hassle.”

Jo C.

Practice Manager

“I wish it had more customization in the workflows (reminder if client hasn't had a session in a certain amount of time) and it's missing some things I see as essential, like proper waiting rooms.”

Rae F.

Founder and Practitioner

Cons

“We have not fully integrated the e-prescribing feature.”

Jordan A.

Nurse Practitioner/Practice Owner

“It is a bit glitchy, and sometimes it is not very intuitive.”

Monica B.

Billing and Operations Manager