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Carecenta vs AxisCare Comparison

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Overview

Carecenta is a comprehensive home care management software that helps home care agencies to save time and money while providing...

AxisCare is a web-based scheduling and management solution with marketing and other functionalities that are designed specifically...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

200

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

47

5

4

3

2

1

33

6

4

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.7

697

5

4

3

2

1

528

134

20

10

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Customer support is very prompt and no matter how long it takes for them to resolve your issue they will be there until it's resolved, they are very patient and remain polite the entire time.
There were a lot of features that needed to be implemented and improved upon. Carecenta has worked closely with me to ensure that we can succeed in adhering to the State's policy.
Responsive support and customer service that makes updates and listens to feedback. Very good Help Desk documentation.

Pros

One of the best things about Axiscare is that they have really responsive and helpful support staff. We have been in need of frequent help, and they have provided that in spades.
I am giving a very positive review because my company had survived during the lockdown because of this system, I was able to operate without any help for 4 months.
I love that it has the majority of features I was looking for. It is very easy to use and the service of the staff is amazing.

Cons

Support drags feet with "we will let the back-end developers know about this" Errors in software will not be fixed unless it is on their agenda to be worked on. We have waited over 6 months on issues.
During the transfer, our primary concern was data loss.
We did all of our billing, payroll, scheduling and reports, and it was always a mess. We lost tons of money each year, and didn't feel comfortable using certain software programs.

Cons

Few features are missing compare to HHA Exchange such as running exclusion list of employees and unable to view authorizations from mco.
There was not a lot of training for administrators and/or users. Also, there is no way to correct mistakes on entries.
I have the most trouble with the geo mapping for clocking in.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review15 days ago

Key features

  • Total features89
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • CNA Tracking
  • Calendar Management
  • Care Plan Management
  • Caregiver Scheduling
  • Charting
  • Claims Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Clinical Care
  • Clock In/Out
  • Communication Management
  • Communications Management
  • Compliance Management
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Data Import/Export
  • Data Security
  • Document Management
  • Document Storage
  • Drag & Drop
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Employee Management
  • Employee Portal
  • Enrollments/Onboarding
  • Event Calendar
  • For Home Care Providers
  • For Long Term Care
  • For Nursing Homes
  • Forms Management
  • GPS
  • Geriatric Care
  • HIPAA Compliant
  • Historical Reporting
  • Home Health Care Management
  • Incident Management
  • Insurance Management
  • Invoice Management
  • Live Chat
  • Meal/Nutrition Management
  • Member Database
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • No-Show Tracking
  • Nursing Forms Tracking
  • On Call Scheduling
  • Parent Portal
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Physician Management
  • Point of Care System
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Rehabilitation Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • Scheduling
  • Self Check-In/Check-Out
  • Self Service Portal
  • Spend Management
  • Staff Scheduling
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Time Tracking by Client
  • Transaction Management
  • User Management
  • Wait List Management
  • Workflow Management
  • Total features82
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • CNA Tracking
  • Calendar Management
  • Care Plan Management
  • Caregiver Scheduling
  • Charting
  • Claims Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Clinical Care
  • Clock In/Out
  • Communication Management
  • Communications Management
  • Compliance Management
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Data Import/Export
  • Data Security
  • Document Management
  • Document Storage
  • Drag & Drop
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Employee Management
  • Employee Portal
  • Enrollments/Onboarding
  • Event Calendar
  • For Home Care Providers
  • For Long Term Care
  • For Nursing Homes
  • Forms Management
  • GPS
  • Geriatric Care
  • HIPAA Compliant
  • Historical Reporting
  • Home Health Care Management
  • Incident Management
  • Insurance Management
  • Invoice Management
  • Live Chat
  • Meal/Nutrition Management
  • Member Database
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • No-Show Tracking
  • Nursing Forms Tracking
  • On Call Scheduling
  • Parent Portal
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Physician Management
  • Point of Care System
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Rehabilitation Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • Scheduling
  • Self Check-In/Check-Out
  • Self Service Portal
  • Spend Management
  • Staff Scheduling
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Time Tracking by Client
  • Transaction Management
  • User Management
  • Wait List Management
  • Workflow Management

Integrations

  • Total integrations12
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Open Dental
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations24
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Open Dental
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8