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Carecenta Logo
Carecenta
4.1
(24)

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Management SaaS for home care, home infusion & adult daycare

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(2)

Carecenta Pricing, Features, Reviews and Alternatives

Carecenta product overview

Price starts from

599

Per month

Flat Rate

What is Carecenta?

Carecenta is a business management software for home care, adult day care, and home infusion providers, offering users scheduling, billing, attendance management, HR, payroll, and compliance capabilities.

Key benefits of using Carecenta

Electronic attendance verification through GPS or a multilingual telephony system for clocking in and clocking out.

Automated processing of paper timesheets and creation of invoices with associated printed timesheets.

Billing for all insurance providers, managed long-term care (MLTC), and Medicaid, with support for electronic billing.

Automated compliance population, including integrated immigration and background checks, specific to the regulations of each state.

Text and email notification to any employees out of compliance, with automated compliance monitoring and reporting.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Email/Help Desk
Chat
Phone Support
24/7 (Live rep)

Training options

Webinars
Videos
Live Online
In Person
Documentation

Carecenta pricing information

Value for money

4.1

/5

24

Starting from

599

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Carecenta features

Functionality

3.9

/5

24

Total features

78

4 categories

Most valued features by users

Reporting & Statistics
HIPAA Compliant
Activity Dashboard
Appointment Management
Scheduling
Reminders
Billing & Invoicing
Patient Records Management

Carecenta users reviews

Overall Rating

4.1

/5

24

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

16

1

3

2

2

Pros
The dashboard with projected attendance and sign-in is very helpful. Great customer service that is there all the time and helps quickly resolve issues.
Overall, it's a great software and Carecenta people were very helpful to ensure that we have a smooth experience, which is so important when you provide services.
Many hours of manual management were saved and redirected to growing our business. Our Carecenta WOW moment was in the first month of use.
Cons
Support drags feet with "we will let the back-end developers know about this" Errors in software will not be fixed unless it is on their agenda to be worked on. We have waited over 6 months on issues.
During the transfer, our primary concern was data loss.
We did all of our billing, payroll, scheduling and reports, and it was always a mess. We lost tons of money each year, and didn't feel comfortable using certain software programs.

Overall rating contenders

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Shaun D S.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing how this brought us out of the stone age into the now age

Reviewed 5 years ago

HIPPA compliant. Built in security. Real time ETA because like most people, something else always comes up and letting them know how close their care giver is eases their mind. Being able to schedule our different employee types is a God send and remote clock in/out only helped streamline the business.

Pros

With close to 80 + full time and 30 part time/seasonal this platform really hit the mark. Built in background and immigration checks freed up the HR staff to focus more on recruiting. Real time tracking and ETA really helps especially when family members would sometimes be worried if they were actually on their way. Time in/out saves them time from having to come into office everyday to start their day.

Cons

It was a little rough to make heads or tails of the multiple "real time" reports. Then we hada few hiccups trying to integrate it into our AR/AP database.

TA
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Tural A.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Grow your business with Carecenta

Reviewed 3 years ago

I have been working with Carecenta for over 5 years and it has tremendously increased my productivity, effectiveness and efficiency. Software is user friendly, simple to use and makes work life that much easier. Carecenta interface is modern, simple and effective. It provides users with all the tools necessary to operate at high level according with all the rules and regulations of DOH. It helps...

Pros

Software interface is user friendly, little to none learning curve and it will increase use productivity, effectiveness and efficiency.

Cons

Carecenta does not have any flaws. I have not run into any problems while using this software. It has met all my needs as a user and as supervisor of scheduling department.

JC
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Jeff C.

Hospital & Health Care, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Support lacking

Reviewed 2 years ago

It would seem to me Carecenta would partner up with API's with other clearing houses or software providers to have a holistic approach to managing a healthcare business. As a core function to a business it has flaws. Once the sale is made you're on your own.

Pros

The software is great for mobile use with caregivers as it is web based not an app. Phone updates will not effect it working.

Cons

Support drags feet with "we will let the back-end developers know about this" Errors in software will not be fixed unless it is on their agenda to be worked on. We have waited over 6 months on issues. The software will NOT create a Quick books file if this is important to you do not buy it. Second, if you adj invoice for any provider to match amount paid you can not do more than ONE line item.

AR
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Verified reviewer

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Carecenta saved our cashflow and time with electronic billing

Reviewed 6 years ago

By using Carecenta I am able to see authorization for patience care faster. I am notified if there are any problems with compliance applying to any of my HHA’s and can quickly navigate to anther HHA to send out to the patience. The cloud based system allows me to view my HHA’s schedule from anywhere. Plan of care is now manageable because of Carecenta software. As long as I have internet access I can check to see that my HHA’s have completed all daily tasks. This insures me success for my agency. This is really helpful.

Pros

Many hours of manual management were saved and redirected to growing our business. Our Carecenta WOW moment was in the first month of use. We quickly realized that our accuracy increased and our efficiency went up by 100%.

Cons

Carecenta is probably more sophisticated that we would need since we don't use all the skilled nursing part.

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Ron D.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great functionality, easy to use home care agency management software

Reviewed 6 years ago

Being that my agency covers a seven state region, we work with many different insurance companies, so initially we had a lot of trouble finding a home health software that could handle our insurance and reporting requirements. The layout of Carecenta was so smooth and easy to follow. Everything we needed was right there. As Carecenta’s sales agent progressed with his demo I was more and more impressed. Everything was easier than the other system we were using. When he showed me their scheduling, I was sold. I never in my 12 years of running an agency have I ever encountered a software that is this efficient.

Pros

I can now stay in full compliance with the government in every state we cover by using Carecenta. Carecenta home care software has really made my agency more profitable.

Cons

Carecenta seems very simple to use, however, you still need training. They provide it as part of setup but you have to pay for it.

Carecenta FAQs

Q. What type of pricing plans does Carecenta offer?

Carecenta has the following pricing plans:
Starting from: $599.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Carecenta?

Carecenta has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Carecenta support?

Carecenta supports the following languages:
English

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Q. Does Carecenta support mobile devices?

Carecenta supports the following devices:
Android, iPad, iPhone

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Q. Does Carecenta offer an API?

Yes, Carecenta has an API available for use.

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Q. What other apps does Carecenta integrate with?

Carecenta integrates with the following applications:
HHAeXchange, Trizeri

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Q. What level of support does Carecenta offer?

Carecenta offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep)

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