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All Inclusive One-Stop Solution for Home Care & Nursing

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Carecenta Pricing, Features, Reviews and Alternatives

Carecenta product overview

Price starts from

99

Per month

Flat Rate

What is Carecenta?

Carecenta offers a wide range of advanced features to enhance the management software experience for various healthcare agencies, including skilled and non-skilled or private duty home care agencies, home infusion, and nursing agencies. Here's an overview of the notable functionalities provided by Carecenta:

Key benefits of using Carecenta

It appears that Carecenta offers a range of advanced features to enhance the management software experience for skilled and non-skilled or private duty home care agencies, home infusion, and nursing agencies.

Here's a breakdown of some notable functionalities:

1. Electronic Visit Verification or EVV: Carecenta supports electronic attendance verification through GPS or a multilingual telephony system. This feature allows caregivers or employees to clock in and clock out using their mobile devices or a telephony system, providing accurate tracking of their work hours.

2. State Aggregators: Carecenta supports seamless integration with all State aggregators in the United States and regulators around the World.

3. Automated Processing of Attendance and Invoicing: Carecenta simplifies administrative tasks by automating the processing of attendance via electronic timesheets, and electronic billing.

4. Billing: Carecenta facilitates billing processes by supporting billing for various insurance providers, including managed long-term care (MLTC) and Medicaid. The software includes electronic billing capabilities, streamlining the submission of claims and recording payments, thereby reducing paperwork turnaround.

5. Automated Compliance Monitoring: Carecenta's software includes automated compliance population features. It assists with integrated background checks, ensuring that agencies adhere to state-specific regulations. This functionality helps agencies maintain compliance and meet regulatory requirements.

6. Text and Email Notifications for Compliance: Carecenta's software sends text and email notifications to employees who are out of compliance with regulatory requirements. This feature helps keep employees informed and ensures that necessary actions are taken to address compliance issues.

7. Payroll functionality assists with managing employee wages, calculating hours worked, and handling payroll processes. Carecenta integrated with two dozen payroll companies including ADP, Paychex, Paylocity and others.

8. The inclusion of HR tools suggests that Carecenta's software may support various HR functions, such as managing employee information, tracking certifications and credentials, and facilitating the hiring and onboarding processes.

9. Multiple levels of security and role management give users control over who can access what data, and Carecenta also includes fraud prevention technologies.

10. Carecenta includes more than 150 real-time reports on scheduling, clients, employees, payroll, and billing, allowing users to see activity in real time.

These features collectively contribute to efficient scheduling, accurate billing, streamlined compliance management, and effective communication with employees. Carecenta's software aims to provide comprehensive solutions for the administrative and operational needs of agencies of all sizes in the mentioned sectors.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Email/Help Desk
Chat
Phone Support
24/7 (Live rep)

Training options

Webinars
Videos
Live Online
In Person
Documentation

Carecenta pricing information

Value for money

4.5

/5

43

Starting from

99

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Carecenta features

Functionality

4.3

/5

43

Total features

89

4 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
HIPAA Compliant
Alerts/Notifications
Reminders
Patient Records Management
Appointment Management
Document Management

Functionality contenders

Carecenta users reviews

Overall Rating

4.4

/5

43

Positive reviews

84

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.81/10
Rating distribution

5

4

3

2

1

30

6

3

2

2

Pros
Customer support is very prompt and no matter how long it takes for them to resolve your issue they will be there until it's resolved, they are very patient and remain polite the entire time.
There were a lot of features that needed to be implemented and improved upon. Carecenta has worked closely with me to ensure that we can succeed in adhering to the State's policy.
Responsive support and customer service that makes updates and listens to feedback. Very good Help Desk documentation.
Cons
Support drags feet with "we will let the back-end developers know about this" Errors in software will not be fixed unless it is on their agenda to be worked on. We have waited over 6 months on issues.
During the transfer, our primary concern was data loss.
We did all of our billing, payroll, scheduling and reports, and it was always a mess. We lost tons of money each year, and didn't feel comfortable using certain software programs.

Overall rating contenders

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Doug K.

Hospital & Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The Best Health Care Management Software

Reviewed 3 months ago

A few years ago, Carecenta was still new for NOVA. There were a lot of features that needed to be implemented and improved upon. Carecenta has worked closely with me to ensure that we can succeed in adhering to the State's policy.

Pros

User-friendly interface which can be accessed anywhere online without needing to install any software. This allows the users of Carecenta to access their work from anywhere using any devices that allow internet connection. Marketing managers and visiting nurses can go out and get all the work done with just their smartphones.

Cons

Pricey? But no! With all the notable features and the return value from the investment is quite significant.

dk
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deborah k.

Hospital & Health Care, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

IntraVascular Consultants Satisfaction Survey

Reviewed a year ago

Improved productivity overall in the office and in the field. Improvements in accuracy of schedules, utilization of employees, streamlined processing of billing and payroll, and ease of preparation for Accreditation.

Pros

Integration was difficult but overall, it has been very productive, and we are still learning some intricate advantages. The program meets our needs overall and I have referred 2 other agencies to CareCenta.

Cons

Lack of training and support at start up for office staff and RNs in the field. Guidance was minimal and relatability took a long time to figure out. Some glitches in the system could be improved and headers/ categories could be changed to specifically relate to the Home Infusion RN staffing business.

JC
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Jeff C.

Hospital & Health Care, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Support lacking

Reviewed 3 years ago

It would seem to me Carecenta would partner up with API's with other clearing houses or software providers to have a holistic approach to managing a healthcare business. As a core function to a business it has flaws. Once the sale is made you're on your own.

Pros

The software is great for mobile use with caregivers as it is web based not an app. Phone updates will not effect it working.

Cons

Support drags feet with "we will let the back-end developers know about this" Errors in software will not be fixed unless it is on their agenda to be worked on. We have waited over 6 months on issues. The software will NOT create a Quick books file if this is important to you do not buy it. Second, if you adj invoice for any provider to match amount paid you can not do more than ONE line item.

SN
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Sharonda N.

Hospital & Health Care, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome Software

Reviewed 3 months ago

I came across Carecenta when my boss decided it was time to change products. Since using Carecenta my experience has been awesome. The caregivers are able to sign in and out with no problem. I'm able to do schedules fast and it even lets me know when a client's authorization has expired. I'm able to send a message to the whole team with a bulk message. Creating invoices and bulk billing is fast and...

Pros

What I like the most about Carecenta is the caregivers having the opportunity to use telephony if they have trouble signing in.

Cons

I have been using Carecenta for almost three months and so far I don't have any cons to report.

BM
AvatarImg

Bridget M.

Hospital & Health Care, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

New System is Good

Reviewed 3 months ago

I like Carecenta and the transfer from Salesforce has been good.

Pros

The new system is simpler and makes the information for our patients easier to access and keep track of.

Cons

Nothing, everything seems to be working the way it should.

Carecenta FAQs

Q. What type of pricing plans does Carecenta offer?

Carecenta has the following pricing plans:
Starting from: $99.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Carecenta?

Carecenta has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Carecenta support?

Carecenta supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), English, French, Hindi, Korean, Portuguese, Russian, Spanish


Q. Does Carecenta support mobile devices?

Carecenta supports the following devices:
Android, iPad, iPhone


Q. Does Carecenta offer an API?

Yes, Carecenta has an API available for use.


Q. What other apps does Carecenta integrate with?

Carecenta integrates with the following applications:
HHAeXchange, Viventium Software, QuickBooks Online Advanced, Dentrix, Trizeri, CareAcademy, Paychex Flex, Paylocity, Mailchimp, Google Maps, Paycor, Microsoft Excel


Q. What level of support does Carecenta offer?

Carecenta offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep)

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