Carecenta Pricing, Features, Reviews & Comparison of Alternatives


Business management for home care & adult daycare providers

4.41/5 (17 reviews)

Carecenta overview

Carecenta is a business management software for home care, adult day care, and home infusion providers, offering users scheduling, billing, attendance management, HR, payroll, and compliance capabilities.

Carecenta automatically populates compliance records according to the specific regulations of each state, including immigration and background checks on employees. Automatic compliance monitoring allows advanced notification of out-of-compliance employees by email and text message. Multiple levels of security and role management give users control over who can access what data, and Carecenta also includes fraud prevention technologies.

Carecenta allows for the verification of employee attendance to appointments through both GPS tracking and a multilingual telephony system for employees to phone to clock in or clock out. Billing for all insurance companies is supported, as well as managed long-term care (MLTC) and Medicaid. Multiple invoice forms, including UB-04 and 1500-2012, can be created, and printed timesheets can also be attached to invoices.

Carecenta includes more than 150 real-time reports on scheduling, clients, employees, payroll, and billing, allowing users to see activity in real time. Staff can be notified of changes or critical issues en masse or individually, via phone, text message, or email. Secure in-office messaging and private texting are also included.


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Pricing options
Value for money
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Business size



United States

Supported languages

Carecenta screenshot: Carecenta offers users dashboards customized by roleCarecenta screenshot: Users can view and search for clients in Carecenta, and see any open casesCarecenta screenshot: Carecenta allows users to search the availability of employees in the vicinity of a clientCarecenta screenshot: Users can view employee-specific compliance details on employee profiles in Carecenta

Carecenta reviews

Value for money
Ease of use
Customer support
Tural Abbasov

Most advanced home care management we ever had

Reviewed 2015-05-23
Review Source: Software Advice

My professional experience as a case coordinator spans more than 12 years. At times, it seem almost impossible that I've been in this industry for so long. I think that may be because I'm so dedicated to my work. Helping to turn lives around gives me tremendous satisfaction and a great sense of personal accomplishment. I am quite familiar with most of the home care industry management software, because software is an integral part of my everyday work. It was a big plus when I discovered Carecenta, because the software makes my life so much easier. To give you some examples, authorizations and employee compliance are very high priority with me when it comes to scheduling an open case. Carecenta provides unique features that track authorization, allow me to instantly communicate with multiple HHAs in seconds via text right from the software, include electronic visit verification tracking, and full compliance. Carecenta constantly improves and upgrades its features. Just last week they’ve improved their visual HHA availability search on the map. Now I can mass-text or mass-email to all aids in the vicinity of my patient using a private text number and get their responses back on my own cell, and even send message back to them without revealing my own cell number, through Carecenta. All messages are also stored in employee record. Awesome!

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Carecenta saved our cashflow and time with electronic billing

Used daily for 2+ years
Reviewed 2016-09-26
Review Source: GetApp

By using Carecenta I am able to see authorization for patience care faster. I am notified if there are any problems with compliance applying to any of my HHA’s and can quickly navigate to anther HHA to send out to the patience. The cloud based system allows me to view my HHA’s schedule from anywhere. Plan of care is now manageable because of Carecenta software. As long as I have internet access I can check to see that my HHA’s have completed all daily tasks. This insures me success for my agency. This is really helpful.Many hours of manual management were saved and redirected to growing our business. Our Carecenta WOW moment was in the first month of use. We quickly realized that our accuracy increased and our efficiency went up by 100%.

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Shaun D Simmons

Amazing how this brought us out of the stone age into the now age

Used daily for 1-2 years
Reviewed 2018-07-19
Review Source: Capterra

HIPPA compliant. Built in security. Real time ETA because like most people, something else always comes up and letting them know how close their care giver is eases their mind. Being able to schedule our different employee types is a God send and remote clock in/out only helped streamline the business.With close to 80 + full time and 30 part time/seasonal this platform really hit the mark. Built in background and immigration checks freed up the HR staff to focus more on recruiting. Real time tracking and ETA really helps especially when family members would sometimes be worried if they were actually on their way. Time in/out saves them time from having to come into office everyday to start their day.

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Ron Doss

Great functionality, easy to use home care agency management software

Used daily for 6-12 months
Reviewed 2016-09-27
Review Source: GetApp

Being that my agency covers a seven state region, we work with many different insurance companies, so initially we had a lot of trouble finding a home health software that could handle our insurance and reporting requirements. The layout of Carecenta was so smooth and easy to follow. Everything we needed was right there. As Carecenta’s sales agent progressed with his demo I was more and more impressed. Everything was easier than the other system we were using. When he showed me their scheduling, I was sold. I never in my 12 years of running an agency have I ever encountered a software that is this efficient.I can now stay in full compliance with the government in every state we cover by using Carecenta. Carecenta home care software has really made my agency more profitable.

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Abraham Steel

A decent solution for a small Healthcare business

Used daily for 6-12 months
Reviewed 2018-04-04
Review Source: Software Advice

Carecenta is reasonably priced if you are a small business that is filled to capacity. Customer service was always friendly, even if you didn't catch them at the time of your call, and they always call you back. The interface itself is user-friendly and easy to navigate for people who are not tech savvy.

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Carecenta pricing

Starting from
Pricing options
View Pricing Plans

Pricing is based on number of patients.

$99/mo for up to 25 patients
$299/mo for up to 100 patients
Instant setup & access:


Carecenta features

Appointment Management
Billing & Invoicing
Compliance Management
HIPAA Compliance

Activity Dashboard (93 other apps)
Automated Scheduling (69 other apps)
Automatic Notifications (64 other apps)
Automatic Reminders (116 other apps)
Calendar Management (76 other apps)
Charting (87 other apps)
Claims Management (75 other apps)
Client Portal (85 other apps)
Customizable Reporting (59 other apps)
Customizable Templates (62 other apps)
Document Storage (63 other apps)
Electronic Signature Capture (57 other apps)
Health Insurance (53 other apps)
Records Management (116 other apps)
Reporting & Statistics (62 other apps)
Workflow Management (66 other apps)

Additional information for Carecenta

Key features of Carecenta

  • Automated paper timesheet processing
  • Dashboards
  • Automated case discharge & status changes
  • In-office messaging and private texting
  • Per-state compliance regulations
  • Automated compliance reporting
  • Critical issue notifications
  • Electronic attendance verification
  • Automated compliance population
  • GPS tracking
  • HIPAA compliance
  • Invoice creation
  • Payroll provider integration
  • Real-time case schedule monitoring
  • Mass employee notifications
  • Real-time reporting
  • Referral management
  • Role-based tasks
  • Visual scheduling
  • Invoices with printed timesheets
  • Fraud prevention
  • Electronic billing
  • Time & attendance management
  • Automated accounts receivable
  • Integrated background & immigration checks
  • Multiple security levels
View All Features


Electronic attendance verification through GPS or a multilingual telephony system for clocking in and clocking out.

Automated processing of paper timesheets and creation of invoices with associated printed timesheets.

Billing for all insurance providers, managed long-term care (MLTC), and Medicaid, with support for electronic billing.

Automated compliance population, including integrated immigration and background checks, specific to the regulations of each state.

Text and email notification to any employees out of compliance, with automated compliance monitoring and reporting.