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CareCloud vs eClinicalWorks Comparison (2026)

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CareCloud logo

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eClinicalWorks logo

eClinicalWorks

Overview

CareCloud’s award-winning financial, clinical, patient experience and revenue cycle solutions run at the speed of your practice to drive your performance and delight your patients.

eClinicalWorks EMR is a comprehensive and customizable electronic medical record system that streamlines clinical workflows and enhances patient care.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet
No screenshots yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

449

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.6

112

5

4

3

2

1

48

21

14

7

22

  • Value for money
  • Ease of use
  • Features
  • Customer support
53%
would recommend this app

3.3

396

5

4

3

2

1

116

97

65

46

72

  • Value for money
  • Ease of use
  • Features
  • Customer support
41%
would recommend this app

Pros

“User friendly interface, intuitive to follow, has different functionalities desired of an EHR/EMR, cost-effective, customer service is great, RCM service is excellent, practice analytics tools are very helpful, cloud based, suitable for small as well as mid-size practices.”
SG

Sanjay G.

Administrator

“Met our Rheumatology discipline-specific needs very well.”
SG

Sanjay G.

Administrator

“The claims are slowly handled. ”
MB

Michelle B.

Owner

Pros

“They also charge for you to use an iPad, there is an extra monthly charge for the clearing house, an extra charge annually for ECPS, an extra charge for the integrated scribe, and so on.”
Verified reviewer profile picture

Chelsea A.

Owner

“I liked that eClinicalWorks centralizes patient records, scheduling, and documentation in one system, which helps streamline daily workflows.”
TW

Tabatha W.

Nursing Supervisor

“Once properly configured, it becomes a strong tool for managing patient care, documentation, and population health initiatives in a busy practice.”
Verified reviewer profile picture

Reneisha H.

Clinical Programs Manager

Cons

“Notes were tedious with less options to create templates than other systems”
NP

Nikki P.

Physical Therapist

“Exhort money…. When you ask for billing details you can not get them. ”
MB

Michelle B.

Owner

“Due to not having access to vital medical information due to their negligence and errors, I am researching which agencies to contact and file formal complaints. ”
FC

Frances C.

Dr.

Cons

“Some workflows are not intuitive, and reporting/data extraction can be limited without advanced configuration.”
Verified reviewer profile picture

Reneisha H.

Clinical Programs Manager

“The Customer Service reps are obsessed with closing tickets (it must be how they are monitored and bonused) that it doesn't matter if the issue has been resolved, the ticket is going to be closed. ”
DL

Dawn L.

Practice Administrator

“You can only have 1 user at a time in the patient profile which doesn't help for training purposes.”
Verified reviewer profile picture

Johna D.

Office Manager

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features73
  • API
  • Accounts Receivable
  • Activity Dashboard
  • Admissions Management
  • Analytics
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Availability Management
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Tracking
  • Confirmations/Reminders
  • Customizable Templates
  • Decision Support
  • Discharge Management
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Payments
  • Faculty/Staff Management
  • For Anesthesiologists
  • For Cardiologists
  • For Dermatologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Obstetrics & Gynecology
  • For Orthopedics
  • For Pain Management
  • For Podiatrists
  • For Primary Care
  • For Urgent Care
  • For Urologists
  • HIPAA Compliant
  • Handwriting Recognition
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice History
  • Lab Results
  • Meaningful Use Certified
  • Medical Billing
  • Medication Management
  • Messaging
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • ONC-ATCB Certified
  • Online Scheduling
  • Order Entry
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Pre-Appointment Screening
  • Pre-Registration
  • Progress Notes
  • Real-Time Reporting
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Scheduling
  • Secure Messaging
  • Self Service Portal
  • Templates
  • Third-Party Integrations
  • Video Conferencing
  • Virtual Meetings
  • Voice Recognition
  • Waiting Time Tracking
  • Total features66
  • API
  • Accounts Receivable
  • Activity Dashboard
  • Admissions Management
  • Analytics
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Availability Management
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Tracking
  • Confirmations/Reminders
  • Customizable Templates
  • Decision Support
  • Discharge Management
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Payments
  • Faculty/Staff Management
  • For Anesthesiologists
  • For Cardiologists
  • For Dermatologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Obstetrics & Gynecology
  • For Orthopedics
  • For Pain Management
  • For Podiatrists
  • For Primary Care
  • For Urgent Care
  • For Urologists
  • HIPAA Compliant
  • Handwriting Recognition
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice History
  • Lab Results
  • Meaningful Use Certified
  • Medical Billing
  • Medication Management
  • Messaging
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • ONC-ATCB Certified
  • Online Scheduling
  • Order Entry
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Pre-Appointment Screening
  • Pre-Registration
  • Progress Notes
  • Real-Time Reporting
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Scheduling
  • Secure Messaging
  • Self Service Portal
  • Templates
  • Third-Party Integrations
  • Video Conferencing
  • Virtual Meetings
  • Voice Recognition
  • Waiting Time Tracking

Integrations

  • Total integrations7
  • EHRYourWay
  • ICANotes
  • Optivate
  • Praxis EMR
  • Sevocity
  • Sunoh
  • TeleVox
  • Vital Interaction
  • healow Genie
  • Total integrations2
  • EHRYourWay
  • ICANotes
  • Optivate
  • Praxis EMR
  • Sevocity
  • Sunoh
  • TeleVox
  • Vital Interaction
  • healow Genie

Alternatives

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