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Fusion vs eClinicalWorks Comparison (2026)

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Fusion

eClinicalWorks

Overview

An EHR for pediatric OT, PT, & SLP. Spend more time with patients and less on paperwork with features like pediatric-specific documentation & automated billing.

eClinicalWorks efficient patient experience for scheduling is due to healow Open Access self-scheduling, healow CHECK-IN, and kiosk.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

449

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

722

340

300

Value for money

Ease of use

Features

Customer support

67%

would recommend this app

3.3

396

116

Value for money

Ease of use

Features

Customer support

41%

would recommend this app

Pros

“I like the ability to pull forward, the objective section with the drop down box for adding activities, the ability to set automatic goal tracking based on data, and the visual of graphs.”

Carley M.

Occupational Therapist

“I have used Fusion since 2020 (our clinic let us start during the pandemic) and it made documentation SO much better, streamlined and being able to share info/ goals/ calendars from our prior system was a game-changer.”

Laura L.

Occupational Therapy Provider

“I wish there was an option on the schedule to move a whole day to a different therapist, and then also on the billing side if they covered for a therapist that we already pay for if there was a credit for them or discounts for employees working 4 days or less a month.”

Meagen M.

PTA

Pros

“They also charge for you to use an iPad, there is an extra monthly charge for the clearing house, an extra charge annually for ECPS, an extra charge for the integrated scribe, and so on.”

Chelsea A.

Owner

“I liked that eClinicalWorks centralizes patient records, scheduling, and documentation in one system, which helps streamline daily workflows.”

Tabatha W.

Nursing Supervisor

“Once properly configured, it becomes a strong tool for managing patient care, documentation, and population health initiatives in a busy practice.”

Reneisha H.

Clinical Programs Manager

Cons

“I don't like that you cant build your own forms for providers to use only that can be sent as intakes forms.”

Bridget M.

Owner

“Faxing coverpage that has signature already there and easier ability to see sent faxes; ability make personalized eval templates within the current membership & coding of non-timed codes, this really does not make sense for ST.”

Sierra C.

SLP

“Sending out reminder texts for appointments based one 1 reminder per hour of appointments means that our adults that may be getting 3 therapies across 2.5 hours get 3 reminders and they only read the last one and get confused on times.”

Raegan F.

Administrator

Cons

“Some workflows are not intuitive, and reporting/data extraction can be limited without advanced configuration.”

Reneisha H.

Clinical Programs Manager

“The Customer Service reps are obsessed with closing tickets (it must be how they are monitored and bonused) that it doesn't matter if the issue has been resolved, the ticket is going to be closed. ”

Dawn L.

Practice Administrator

“You can only have 1 user at a time in the patient profile which doesn't help for training purposes.”