Carepatron vs Klara

SimplePractice

TherapyNotes, LLC

Zanda

Phreesia

Luma Health

Spruce

Compare Carepatron and Klara based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

Zanda is a practice management platform designed to help allied health professionals run clinic operations with calendar management tools, automated appointment reminders, treatment note templates, invoicing, online bookings, 2-way SMS chat, telehealth, secure AI-powered session transcription, and more.

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Appointment Management

Appointment Scheduling

Assessment Management

Automated Scheduling

Billing & Invoicing

Calendar Management

Calendar Sync

Care Plan Management

Charting

Chat/Messaging

Claims Management

Client Management

Client Portal

Clinical Care

Coding Assistance

Communication Management

Compliance Management

Confirmations/Reminders

Contact Database

Contact Management

Credit Card Processing

Customer Database

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Data Security

Decision Support

Document Management

Document Storage

Document Templates

Drag & Drop

Electronic Payments

Electronic Signature

Email Reminders

EMR/EHR

Event Scheduling

Event/Activities Planning

Facility Scheduling

Faculty/Staff Management

For Chiropractors

For Healthcare

For Home Care Providers

For Long Term Care

For Medical Purposes

For Nursing Homes

For Occupational Therapists

For Physical Therapy

Forms Management

HIPAA Compliant

Home Health Care Management

Incident Management

Initial Assessments

Insurance Eligibility Verification

Invoice Management

Live Chat

Meal/Nutrition Management

Medical Billing

Medical History Records

Medication History

Mobile Access

Mobile Alerts

Monitoring

Multi-Location

Multi-Provider Practice

Onboarding

Online Booking

Online Payments

Patient Communications

Patient Engagement

Patient Intake

Patient Management

Patient Portal

Patient Questionnaires

Patient Records Management

Patient Scheduling

Payment Processing

Physician Management

Physician Scheduling

Point of Care System

Practice Management

Progress Reports

Progress Tracking

Real-Time Reporting

Records Management

Recurring Appointments

Rehabilitation Management

Reminders

Remote Treatment Planning

Reporting & Statistics

Reporting/Analytics

Rescheduling

Role-Based Permissions

Carepatron

Android

Linux

Web-based

Windows

iPad

iPhone

Clinician Owner

The platform’s ease of use, robust functionality, and ability to grow alongside my practice make it a fantastic choice for any healthcare professional looking to simplify their operations.

Dietitian

Amazing platform that is easy to use, has advanced customization features, and is affordable.

Clinical Nutritionist

I love that it is an all one platform, where I can keep notes, book appointments, create invoices, and upload important patient information. So easy to use and navigate and the help desk is amazing.

If you dont get an answer straight away you are told how long it will be and the response is friendly and super helpful.

Clinical Psychologist

Perfect for starting therapists - no set up costs and you could effectively stay on the free plan forever. Friendly and helpful customer support on a messenger system.

LMSW

Also,  the guide needs to include step by step  how to set stuff up for newbies. Q&A would be niceI have to admit I feel very frustrated when there is a problem.

Director of Counseling and Wellness

Unfortunately, I can't use this at this time because the billing, insurance, and other sections are not used by us and very confusing for our students even if we tell them to ignore it.

Wireless representative

Honestly, just the ease of use, and the privacy and ability to have a private visit with a provider.

Mental Health Therapist

So far it has been great. Looking forward to continuing to use the platform as my business expands.

Owner, LPC, NCC

My overall experience is positive. The customer service is responsive and the product continually evolves based on customer input.

Licensed Clinical Social Worker

Provides good referrals and has easy navigation.

Sole Proprietor

Good, especially with customer service being with a real person, as opposed to only "chatting" with a robot.

Inexpensive, easy to use. Good support by a real person.

Doctor

It’s been great because it allows us to have a clinic and operate the front office and meet HIPPA standards without excessive cost.

Health coach

Scheduling is easy for the host or the clients. Easy to integrate zoom, google, and Microsoft.

Owner

Ease of setup, calender integration, templates and cost.

Licensed Mental Health Clinician

I struggle with the templates. There seem to be ones in there, but they're hard to adapt to my own practice.

It can be difficult to type notes whilst using the video.

Carepatron screenshot: Carepatron is the ideal platform for scheduling healthcare appointments efficiently, eliminating the hassle of back-and-forth emails so you can focus on the work that matters.

Carepatron screenshot: Take the guesswork out of Electronic Health Records. It only takes a few clicks for you and your client to get on the same page, create notes, and even streamline intake.

Carepatron screenshot: Getting paid doesn't need to take up much time. Automate every step of the healthcare billing process with our online payment system.

Carepatron screenshot: Real Carepatron templates made by our team and community. Try new resources or share your own.

Carepatron screenshot: Integrate your email and seamlessly communicate with your patients and team members in-app.

Carepatron screenshot: Your HIPAA-compliant Telehealth solution. Provide stress-free and secure video appointments with our fully integrated desktop and mobile app software.

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Small Business

With tools for intake, scheduling, payments and more, Phreesia makes care easier for patients, healthcare providers and staff. 

Luma Health offers a patient success platform designed to help businesses unify and automate patient journeys for healthcare organizations. The platform provides a comprehensive suite of tools to streamline patient access, retention, referrals, scheduling, waitlist management, and feedback. It can be integrated with all major electronic health record (EHR) systems, enabling bidirectional data exchange and a seamless patient experience.

Spruce is a cloud-based telemedicine platform for healthcare professionals and clinics to communicate with patients via text, video or audio communication. Features include workflow automation, secure file sharing, rotation scheduling, call forwarding, electronic payments, analytics, and reporting.

Klara is a comprehensive conversational patient engagement solution that helps businesses centralize communication channels, increase provider collaboration, and automate outreach workflows. The platform enables healthcare practices to focus on patient outcomes by streamlining various aspects of patient care.

Automated Responses

Availability Indicator

Availability Management

Booking Management

Broadcast Messaging

Client Database

File Sharing

Messaging

Multi-Channel Communication

One-to-One Messaging

Online Scheduling

Scheduling

Secure Messaging

SMS Messaging

SMS Reminders

Surveys & Feedback

Telemedicine

Third-Party Integrations

Two-Way Audio & Video

Two-Way Communication

Video Conferencing

Virtual Meetings

Virtual Waiting Room

Workflow Management

Klara

Lead receptionist

Ve been working with Klara for about 2.5 years and overall have been very happy with the product. D love to have more access to immediate support but overall very happy.

What I like most about the Klara app is the simplicity of getting around the app. It’s very easy to use and you can speak with your provider with ease, as well as send and receive documents/forms.

Customer Service

I love how Klara organizes the message exchange between patients and physicians. The secure messaging, appointment scheduling, and telemedicine are easy and convenient.

Sometimes patients complain it is annoying to login and that the forms do not autosave mid-way nor allow any field to be empty even if it is irrelevant.

Front desk

I love klara! and i also love its very easy for patients to us and communicate with staff.

I Love that we can communicate with patients like an text message.

Medical Receptionist

It's very user friendly and helps with our practice significantly.

Carepatron vs Klara Comparison (2026)

Carepatron vs Klara Comparison (2026)

Carepatron

Klara

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives