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CareStack vs Practice-Web Comparison (2026)

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Good recommendations?

CareStack logo

CareStack

Practice-Web logo

Practice-Web

Overview

CloudStack is a cloud-based suite of practice management tools for the dental industry. The suite comprises CS Enterprise, CS Virtual Office, and CS Revenue Cycle Management to meet the varying needs of dental practices and provide features such as scheduling, telehealth, billing, and more.

Practice-Web is a dental software providing paperless and mobile solutions for dental practices. It's a fully integrated and supported solution with multiple modules for all business requirements including practice management, patient relationship management, claims processing, and marketing tools.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

698

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

223

5

4

3

2

1

185

32

4

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.9

115

5

4

3

2

1

108

5

0

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

“Having one company to deal with for PMS, patient engagement, analytics, AI for X-ray, phones, and merchant services.”
Verified reviewer profile picture

Donna G.

Practice Administrator

“I liked the all cloud based platform, the visuals of the software, the online booking and texting, the automated reminders built within the system and the automated text messages for reviews.”
NS

Nikhal S.

Dentist

“Integrates scheduling, clinical notes, patient communication ,texting, emails and billing into one system.”
CB

Carla B.

Front Desk Admin

Pros

“Clinical features: user friendly, has all the components needed to document clinical settings, easy to navigate between modules”
TC

Tony C.

Dentist Prosthodontist

“Great improvements and it makes you want to work when logging in and seeing all the program has to offer.”
LL

Leslie L.

office manager

“need treatment plan to be easier instead of going from chart to tx plan tab and Pr-authorization need to have option to attached approved or denied EOB.”
RG

Rudolph G.

Billing Manager

Cons

“My least favorite thing about CareStack is that some workflows can feel overly complicated and require too many clicks, especially for ERA processing, insurance tasks, and certain clinical functions. While the software is powerful and feature-rich, there can be a steep learning curve for new staff, and some daily tasks are not as intuitive or fast as other dental systems.”
Verified reviewer profile picture

Jennifer G.

Manager

“The lack of visual clarity in charting and absence of shortcuts further compound the inefficiency, making everyday use tedious.”
Verified reviewer profile picture

Li Y.

Dentist

“Severe lack of efficiency—basic tasks require excessive clicks, with virtually no keyboard shortcuts.”
Verified reviewer profile picture

Li Y.

Dentist

Cons

“SOME EXTRA FEATURES ARE LACKING COMPARED TO THE OTHER SOFTWARES”
YK

YoungSeong K.

DENTIST

“As with any other program, sometimes it crashes, and opening a second app like DENTIMAX or OWANDY takes more than 3 clicks.”
EA

Ella A.

Billing Department

“I've added a stand up computer on the clinic floor because most entries are so quick, it's a waste of energy to sit down.”
DC

David C.

Dentist

  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features66
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Annotations
  • Appointment Management
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Communication Management
  • Comparison View
  • Confirmations/Reminders
  • Customer Database
  • Customer History
  • Customizable Reports
  • Customizable Templates
  • Data Synchronization
  • Dental Practice Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Email Reminders
  • For Dental Practices
  • HIPAA Compliant
  • Imaging and X-rays
  • Inventory Management
  • Live Chat
  • Medical Billing
  • Multi-Location
  • Orthodontic Charting
  • Patient Communications
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Periodontal Charting
  • Progress Notes
  • Progress Tracking
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduled/Automated Reports
  • Scheduling
  • Self Service Portal
  • Task Scheduling
  • Third-Party Integrations
  • Treatment Planning
  • User Management
  • Voice Capture
  • Web Forms
  • Total features45
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Annotations
  • Appointment Management
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Communication Management
  • Comparison View
  • Confirmations/Reminders
  • Customer Database
  • Customer History
  • Customizable Reports
  • Customizable Templates
  • Data Synchronization
  • Dental Practice Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Email Reminders
  • For Dental Practices
  • HIPAA Compliant
  • Imaging and X-rays
  • Inventory Management
  • Live Chat
  • Medical Billing
  • Multi-Location
  • Orthodontic Charting
  • Patient Communications
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Periodontal Charting
  • Progress Notes
  • Progress Tracking
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduled/Automated Reports
  • Scheduling
  • Self Service Portal
  • Task Scheduling
  • Third-Party Integrations
  • Treatment Planning
  • User Management
  • Voice Capture
  • Web Forms

Integrations

  • Total integrations9
  • Apteryx XVWeb
  • Birdeye
  • Dental Intelligence
  • DentiMax
  • DoseSpot
  • Dropbox
  • EVAsoft Dental Image Management
  • LocalMed
  • LogMeIn
  • Microsoft 365
  • Overjet
  • Plivo
  • Podium
  • RevenueWell
  • RingCX
  • SOTA Cloud
  • SWELLEnterprise
  • Sopro
  • Weave
  • Yapi
  • Total integrations12
  • Apteryx XVWeb
  • Birdeye
  • Dental Intelligence
  • DentiMax
  • DoseSpot
  • Dropbox
  • EVAsoft Dental Image Management
  • LocalMed
  • LogMeIn
  • Microsoft 365
  • Overjet
  • Plivo
  • Podium
  • RevenueWell
  • RingCX
  • SOTA Cloud
  • SWELLEnterprise
  • Sopro
  • Weave
  • Yapi

Alternatives

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