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CareStack vs Yapi Comparison (2026)

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Good recommendations?

CareStack

Yapi

Overview

CloudStack is a cloud-based suite of practice management tools for the dental industry. The suite comprises CS Enterprise, CS Virtual Office, and CS Revenue Cycle Management to meet the varying needs of dental practices and provide features such as scheduling, telehealth, billing, and more.

Yapi is a dental software solution for privately-owned dental practices, which provides features such as appointment reminders, online patient forms, reputation management, and appointment booking.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

698

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

199

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

225

187

Value for money

Ease of use

Features

Customer support

85%

would recommend this app

4.6

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

Pros

“Being able to text to pay from the insurance payment window helps with AR as you go, the ease of the integration of CSPay into CareStack to take payments is so nice, and the different calendar view options have been very helpful.”

Angela S.

Office Manager

“Having one company to deal with for PMS, patient engagement, analytics, AI for X-ray, phones, and merchant services.”

Donna G.

Practice Administrator

“I liked the all cloud based platform, the visuals of the software, the online booking and texting, the automated reminders built within the system and the automated text messages for reviews.”

Nikhal S.

Dentist

Pros

“Good integration with our practice management software low overall cost. ”

Benjamin D.

CEO owner.

“I love the ability to two way text the parents of my patiens, they are all so busy and difficult to get them to pick up the phone to get information or relay information and texting makes it so much more convenient for both parties.”

Leslye C.

Office Manager

“We are able to discuss the out of pocket cost at the time of service and collect accordingly.”

Christina D.

Office Manager

Cons

“My least favorite thing about CareStack is that some workflows can feel overly complicated and require too many clicks, especially for ERA processing, insurance tasks, and certain clinical functions. While the software is powerful and feature-rich, there can be a steep learning curve for new staff, and some daily tasks are not as intuitive or fast as other dental systems.”

Jennifer G.

Manager

“One of the main setbacks of this dental software is that the charting and note-taking features can sometimes feel confusing and time-consuming to learn.”

Lucas W.

Dental assistant

“I am struggling with not being able to customize everything I would like such as what you see on appt screen, adjustments set at certain percentages, etc.”

Trisha W.

Manager

Cons

“I cancelled my subscription by emailing the billing department and I also spoke to my client manager about canceling.”

Lina M.

Owner

“Building forms, spanish forms integration does not work like it is supposed to, no communication with multi-user inside the routing sheet ( call me I will be happy to explain), customizing the routing sheet does not work like it is supposed to, lost forms are a big issue because the patient/guardian has to redo the lost form (sometimes more than once!!)”

Christy T.

Registered Dental Assistant/ Business Office Administrator

“You don’t want a patient on a payment plan getting a reminder their full balance is due when you’ve already drafted autopay.”