Caretime vs AxisCare

WellSky Personal Care

AlayaCare

CareSmartz360

GEOH

HHAeXchange

SwyftOps

Compare Caretime and AxisCare based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

SwyftOps was developed by veteran home care industry professionals to provide new software for home care operations management. Our experts have worked with, learned from, and advised thousands of business owners in the home care industry.

GeoH is an end-to-end home health care solution designed to help businesses streamline operations, improve caregiver satisfaction, and increase profitability for agency owners. The electronic visit verification (EVV) module ensures accurate recording and reporting of client visits, enabling agencies to maintain Medicaid compliance and get paid on time.

CareSmartz360 is an AI-powered, enterprise-ready home care platform trusted by 1,000+ agencies. Built for large, multi-location operations, it unifies EVV, scheduling, billing, payroll, and mobile apps with structured onboarding and real human support. 

CareTime is home care software that connects scheduling, documentation, EVV, and billing to improve accuracy and revenue visibility.

Activity Dashboard

Activity Tracking

Alerts/Notifications

Appointment Management

Approval Process Control

Attendance Tracking

Automated Scheduling

Bill Payment

Billing & Invoicing

Calendar Management

Care Plan Management

Caregiver Management

Chat/Messaging

Claims Management

Client Management

Client Portal

Clock In/Out

Communication Management

Data Import/Export

Document Management

Document Storage

Drag & Drop

Electronic Signature

Employee Database

Employee Management

Employee Portal

Employee Scheduling

Employee Time Tracking

For Home Care Providers

Geofencing

HIPAA Compliant

Historical Reporting

Insurance Management

Invoice Management

Knowledge Base Management

Medical Billing

Mobile Access

Multi-Location

Patient Records Management

Point of Care System

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Recruitment Management

Reminders

Reporting & Statistics

Reporting/Analytics

Scheduling

Self Service Portal

Shift Swapping

Sick Leave Tracking

Staff Scheduling

Task Management

Task Scheduling

Third-Party Integrations

Time Off Management

Time Off Requests

Timesheet Management

User Management

Vacation/Leave Tracking

Visit Verification

Caretime

Android

Linux

Web-based

Windows

iPhone

Director

This ongoing pattern of inadequate staffing, excessive delays, and unprofessional conduct has created a hostile and frustrating customer experience.

Owner

Overall, my experience with CareTime has been extremely positive. From the very beginning, their team has been supportive, knowledgeable, and genuinely kind.

Administrator

What I like most about care time is the excellent customer service from [sensitive content hidden] and the turnaround time to get issues resolved.

President

Overall experience with care time has been amazing I really appreciate they're level of customer service and attentiveness, as well as the reliability of their system it works very well.

Manager

It’s very easy to accomplish the specific goals quickly. I also like the price point for the services and the customer service has been outstanding.

I really like the people we deal with at CareTime , they are always so helpful and right on top of issues. The program itself was very easy to use once we learned the basics.

Director of Business

I had an outstanding experience with your employees and they were able to meet every  need all the information was very helpful and was explained in a way that anyone would catch on.

Directors 

I have been reaching out to this vendor concerning my invoices and the double charges no one has yet to contact me about the extra charges.

ADMINISTRATOR

Huge thank you to [sensitive content hidden] for answering the phone and staying on the line with me for over 30 minutes to help walk me through an issue I was having.

I love the fact that she was patient and very clear about all the steps that we went through.

Executive Director 

I also like the ease of use. Everything is pretty much straight forward and all the tools you need is right in front of you to navigate the system.

What I like most about CareTime is the functionality and ease of use.

Frustrating experience — unreliable software and poor support.

The customer service is the most disappointing part of all this.

H.R.

I like the setup of care time it is easy to navigate.

Cons would be cost of service. No other concerns at this time.

Caretime screenshot: Rules Engine 2

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Small Business

Developed specifically for Medicaid personal care, HHAeXchange is the leading technology platform for homecare agency management.

AlayaCare’s unique home care software offers a complete solution to manage the entire client lifecycle in a secure, integrated cloud-based system.

WellSky Personal Care is an award-winning software for non-medical home care agencies, featuring AI-driven capabilities, easy-to-use scheduling, streamlined compliance, and real-time analytics to improve care quality and operational efficiency.

AxisCare is a web-based scheduling and management solution with marketing and other functionalities that are designed specifically for Personal Care home care agencies

Access Controls/Permissions

Activity Planning

Alerts/Escalation

Appointment Scheduling

Assessment Management

CNA Tracking

Compliance Management

Credit Card Processing

Customer Database

Customizable Forms

Customizable Reports

Customizable Templates

Electronic Payments

Email Reminders

For Long Term Care

For Nursing Homes

Forms Management

Generative AI

Geriatric Care

Home Health Care Management

Incident Management

Live Chat

Mobile Alerts

Monitoring

No-Show Tracking

Nursing Forms Tracking

On Call Scheduling

Payroll Management

Physician Management

Records Management

Recurring Appointments

Reimbursement Management

SMS Messaging

Spend Management

Time Tracking by Client

Transaction Management

Workflow Management

AxisCare

iPad

Operations Manager

One of the best things about Axiscare is that they have really responsive and helpful support staff. We have been in need of frequent help, and they have provided that in spades.

OWNER

Few features are missing compare to HHA Exchange such as running exclusion list of employees and unable to view authorizations from mco.

I am giving a very positive review because my company had survived during the lockdown because of this system, I was able to operate without any help for 4 months.

owner

I love that it has the majority of features I was looking for. It is very easy to use and the service of the staff is amazing.

Over-all I am very happy and satisfied. I've tried several software in the past and so far AxisCare meets all the basics and important functionality of our home care needs.

It makes a huge difference for your staff as the thing they are in constant contact with feels right to them. I am very happy with Axis and am confident we made the right choice with them.

The flexibility and functionality are outstanding. This is the third Operating System I have used and it is by far the most flexible and functional.

Administrative Assistant

The benefits I realized  the system is very user friendly. I would recommend it to all.

Director of Operations

I like how it is easy to navigate. Love that you are able to changes colors too.

The management is also very professional, accommodating and very supportive. The support staff is excellent.

Administrator/Director

I believe, for the most part, this software is very intuitive and user friendly. In addition, I have always had great service when I call or use the on-line chat for assistance.

Owner's Assistant

I has been really great, we looked at different options and AxisCare was the best without a doubt. Unmatchable Cost-Quality.

There was not a lot of training for administrators and/or users. Also, there is no way to correct mistakes on entries.

Client Relations Manager

Axiscare provides a ton of excellent features that offers a seamless way to integrate your business with online software.

Operating Director

I have the most trouble with the geo mapping for clocking in.

Customer Care Manager 

I dislike the fact that the alerts do not send reminders outside of you having to fetch them on the "Alerts" tab. If you have an important alert coming up, there is no way to set a reminder.

Owner 

So far, it has almost all capabilities that I can see a need for...& what’s not quite integrated yet, it seems they’re always working on those types of improvements.

We feel for the price this could be a great product but the way the service is being handled has our company very concerned and we actually are looking for other products to replace this company.

Caretime vs AxisCare Comparison (2026)

Caretime

AxisCare

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives