Caretime Pricing, Features, Reviews & Comparison of Alternatives

Caretime

Easy to Use Home Care Software Solutions

4.23/5 (22 reviews)

Caretime overview

What is Caretime?

WITH ALL OF THESE LISTINGS for Homecare Software how do you decide who is the best choice for your agency? Which one will save you money, help you run your business, increase collections, provide ACTUAL customer service? If you like 1. Easy to Use and 2. Less Expensive, we are for You! EVV, Scheduling, Analytics Dashboard, Mobile App, Billing, Payroll, Overtime Management, Authorizations, Electronic Claims, Messaging and More.
caretime.net

Pricing

Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English, Spanish
Caretime screenshot: Caretime Live DashboardCaretime screenshot: Caretime Built-in Free Scheduling SystemCaretime screenshot: Quickbooks APICaretime screenshot: Caretime GPS Location Services

Caretime reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.0
  4.2
  4.4
Vincent Irby

Home Health

Used daily for 2+ years
Reviewed 2019-08-06
Review Source: Capterra

Care time has been very helpful whenever I have any question about the system or concern i would recommend it to all that’s in my business

Pros
I love everything about this system it does what is needed for employees to operate comfortable in clocking in and out directing what to do when needed, giving me all the information that is needed to acquire me to run my business it is the best system I know and I recommend it to every person I can that is in my line of work I love it.

Cons
Everything I like I can’t think of anything that I dislike

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brittany Burton

CareTime software

Used daily for less than 6 months
Reviewed 2019-07-31
Review Source: Capterra

Customer Service is great; just wish the software had more to offer.

Pros
I like the customer service received by my sales representative. She was very helpful and understanding of my needs and made sure that everything was working properly before start of use. I also like the ease of use. Everything is pretty much straight forward and all the tools you need is right in front of you to navigate the system.

Cons
I wish this tool offer more features to help grow and manage my agency such as CRM, marketing tools, hospitalization tracking, reporting and analytics, applicant tracking, caregiver portal, employment screening, caregiver safety, work comp insurance, caregiver training, carefinder scheduling family room portal, care coordination, community care, smart telephony ( will not allow caregivers to clock in or out unless they are in a specific range of the caregiver), billing and payroll, payment processing, HR, overtime / ACA tools, electronic claims, etc.

Response from CareTime


Thanks for your review. We are glad to hear that your service was great! We actually have built and are building many of the features you have pointed out. We do have a claims module, have the ability for clocking in and out from outside a range, and we've just added a payroll calculation system as well.

We already have many of these features in development and look forward to releasing these to everyone!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Tina Sweet

Manager,s Review

Used daily for 2+ years
Reviewed 2019-07-23
Review Source: Capterra

Pros
I really like the people we deal with at CareTime , they are always so helpful and right on top of issues. The program itself was very easy to use once we learned the basics.

Cons
It seemed as though there was more on the menu to choose from than we needed, which was confusing at first, and too much to choose from when we only needed a specific amount of information but I also understand we aren't the only business using this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Christine Dietz

Awesome!!

Used daily for 2+ years
Reviewed 2020-04-15
Review Source: Capterra

AWESOME!!!!!

Pros
Caretime has actually allowed me to virtually run my office without anyone being present. The systems functions are easy to use and I just couldn't have found any other system any better. Hands up for Caretime USA. I give them a two thumbs up....

Cons
I've been with Caretime for 5 yrs. There is not one thing about Caretime that I like least.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Janlea Lackey

Tri-Generations review.

Used daily for 2+ years
Reviewed 2020-04-03
Review Source: Capterra

Overall the experience has been positive, and Caretime has functioned as we needed. It is effective in providing what we had utilized it to do.

Pros
The ability to sort by jobs and employee to track hours and used PTO time. It is flexible.

Cons
Sometimes the system was not functional for staff to clock in/out. Or it would not pull reports. The mobile app never seemed to work very well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Caretime pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Caretime is provided on a Subscription model. Our easy to understand pricing model ensures that you pay only for what you use. With a low monthly fee and a cost of just pennies for every call into the system, Caretime is a cost effective way to manage your offsite nurses and employees.

Caretime features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Claims Management
Compliance Management
Customizable Reporting
Document Management
Records Management
Reporting & Statistics

Charting (137 other apps)
Client Portal (129 other apps)
Document Storage (112 other apps)
HIPAA Compliance (243 other apps)
Multi-Location (102 other apps)
Reminders (204 other apps)
Self Service Portal (127 other apps)
Workflow Management (141 other apps)

Additional information for Caretime

Key features of Caretime

  • Activity Tracking
  • Automatic No-Show Alerts
  • Caller ID Based Location Tracking
  • Cross-Timezone Management
  • Integrated Scheduling
  • Overtime Reporting
  • Voice Verification
  • Web Based Administration
View All Features

Benefits

Saves time, saves money and allows you to grow your agency. Through features such as Caller-ID based location tracking, Voice Verification, and No-Show Alerts, you can be assured that your workforce is at the right place, at the right time.