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Caretime

Easy to Use Home Care Software Solutions

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Caretime Pricing, Features, Reviews and Alternatives

Caretime product overview

What is Caretime?

WITH ALL OF THESE LISTINGS for Homecare Software how do you decide who is the best choice for your agency? Which one will save you money, help you run your business, increase collections, provide ACTUAL customer service? If you like 1. Easy to Use and 2. Less Expensive, we are for You! EVV, Scheduling, Analytics Dashboard, Mobile App, Billing, Payroll, Overtime Management, Authorizations, Electronic Claims, Messaging and More.

Key benefits of using Caretime

Saves time, saves money and allows you to grow your agency. Through features such as Caller-ID based location tracking, Voice Verification, and No-Show Alerts, you can be assured that your workforce is at the right place, at the right time.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

In Person
Live Online
Webinars
Videos

Caretime pricing information

Value for money

4.1

/5

26

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Caretime features

Functionality

4.0

/5

26
Total Features29 4 categories

Most valued features by users

Activity Dashboard
Reporting & Statistics
Appointment Management
Billing & Invoicing
Scheduling
Claims Management
Alerts/Notifications
Records Management

Functionality contenders

Caretime users reviews

Overall rating

4.0

/5

26

Positive reviews

77%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.65/10
Rating distribution

5

4

3

2

1

10

10

4

0

2

Pros
It’s very easy to accomplish the specific goals quickly. I also like the price point for the services and the customer service has been outstanding.

AL

Alonzo L.

I really like the people we deal with at CareTime , they are always so helpful and right on top of issues. The program itself was very easy to use once we learned the basics.

TS

Tina S.

My overview of the company is great very helpful always available when you need to go out there way greatly appreciate it.

TS

Tiffany S.

Cons
I have been reaching out to this vendor concerning my invoices and the double charges no one has yet to contact me about the extra charges.

RC

Rosalind C.

Admin spends hours processing payroll. Clients made inactive revert back to active therefore you are charged by the company for clients you no longer service.

jB

jazmin B.

Error messages all the time when clocking in and out. Causing issues with payroll.

jB

jazmin B.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Home Health

Reviewed 2 years ago

Care time has been very helpful whenever I have any question about the system or concern i would recommend it to all that’s in my business

Pros

I love everything about this system it does what is needed for employees to operate comfortable in clocking in and out directing what to do when needed, giving me all the information that is needed to acquire me to run my business it is the best system I know and I recommend it to every person I can that is in my line of work I love it.

Cons

Everything I like I can’t think of anything that I dislike

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Very Computer Friendly

Reviewed a month ago

Good to keep clients care plan and employees documents all in easy to find when documents are required.

Pros

The product easy to use simple to use. Able to access portal in a timely manner.

Cons

Have hard time uploading files to the portal. Not able to input client care for easy documentation.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Horrible

Reviewed 10 months ago

Horrible!

Pros

None. Staff frustrated, effects bottom line of business. Staff getting error messages daily. Unable to clock in ans out! Always having to update and even then the app is inoperable.

Cons

Error messages all the time when clocking in and out! Causing issues with payroll. Admin spends hours processing payroll. Clients made inactive revert back to active therefore you are charged by the company for clients you no longer service. Another way to get money out you.

Vendor response

Hi Jazmin - We are very sorry to hear of this experience. We will be reaching out to address all of your concerns and make sure any caregivers that are having issues will get back on track. We always seek to help our valued clients, and have a track record of doing so. You'll be hearing from our team shortly. Thanks, CareTime Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good product

Reviewed a month ago

[SENSITIVE CONTENT] always jump in to help any time I have problem. He is very professional, respectfull and a good teacher.

Pros

User friendly , well organized and I have recommended to 3 company who is using it now .

Cons

Once you understand the software, it is easy to use

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Manager,s Review

Reviewed 3 years ago
Pros

I really like the people we deal with at CareTime , they are always so helpful and right on top of issues. The program itself was very easy to use once we learned the basics.

Cons

It seemed as though there was more on the menu to choose from than we needed, which was confusing at first, and too much to choose from when we only needed a specific amount of information but I also understand we aren't the only business using this software.

Caretime FAQs and common questions

Caretime has the following pricing plans:
Free Trial: Available


Caretime has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Caretime supports the following languages:
Spanish, English


Caretime supports the following devices:
Android, iPad, iPhone


Yes, Caretime has an API available for use.


Caretime offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

Common Caretime comparisons

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