TrialKit Reviews

It's not required that you hire a programmer to design and implement eCRFs with this system. The training and customer service team is so incredibly helpful. I was able to turn around an entire study's EDC setup within 3 weeks of getting contracts signed.

Each time I've identified a pain point or a feature that I would like or wanted to work better, it was updated in the next release. I don't currently have any unmet needs.

Hi Margaret, Thank you so much for leaving this nice review of TrialKit. Our team is happy to hear you've been pleased with our customer support and that you were able to accelerate your study startup. We always appreciate your feedback on the platform and hope to support any of your future studies! - Your Partners in Research, The Crucial Data Solutions Team

Answered in previous section with regards to system performance

The only improvement I would recommend is the add the capability to schedule jobs to automatically generate reports and send them to a sFTP.

Hello Stephen, Many thanks for your kind review of TrialKit and for choosing to work with us! We greatly appreciate your business and partnership. We look forward to supporting you and your clients' needs as time goes on! - Your Partners in Research, The Crucial Data Solutions Team

At first I believed Clinical Studio was rather flexible and had lots of functionality. Unfortunately, the more I've used it, the more I've discovered that it is full of undocumented limitations (such as certain Conditional Logic types not working with certain Field types, for no clear reason) as well as hollow functionality (such as a button to copy and paste Conditional Logic from one Field to another Field in the TrialKit, though the button doesn't actually work).

The fact that most of the bugs and problems that I've run into with Clinical Studio are not new, yet are still not fixed, is infuriating. Often, when I contact support they tell me that they've seen the issue I'm describing in the past, and suggest a work-around for it. This "solution" only addresses the symptom, not the underlying problem (bugs in the developers' programming), and does nothing to prevent the issue from happening to myself or someone else in the future.

Craig, Thank you for the feedback in this review. As President of Crucial Data Solutions I take all feedback seriously and view it as a learning opportunity for our company. I also appreciate you taking time to speak with me on the phone last week upon first learning about your frustrations. I've shared our conversation with our team and I know everyone is committed to providing you with more insight,...

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Clinical Studio and TrialKit have helped FUEL Studios, Inc. provide even more great tools for our clients. The feature we like most about this platform is the native ability to run on Smartphones, Tablets, and Wearables as an App. It creates a fast and intuitive experience for sponsors, clinicians, and patients. The user interface is modern, and fun for users to use from any location. The Clinical Studio support team has been great to work with too! They have always supported our team in numerous ways, and eagerly receive our suggestions for software improvements. Good people. We're thrilled to have this platform as one of the solutions we can offer to our clients!

Though this platform has the ability to create reports and easily pull data, we're hoping to see the complexity of these features grow. For example, creating graphical reports or reports with calculations. We're also hoping we could easily query all study and system data to find specific situations. In the times when we need more, it is very easy to export data to work with outside reporting tools. Or, ask the support team for further information!

Hi Jerry, thank you for such a wonderful review! It's exciting for us to see our mobile and wearable technology be put to use in studies as it continues to become a growing tool in the clinical research industry. We're grateful for your feedback. Because of customers like you, we're able to add valuable enhancements to Clinical Studio and TrialKit, so be sure to keep your eyes peeled for new reporting features very soon! - Your Partners in Research, The Crucial Data Solutions Team

As a study builder, I have found TrialKit easy to use from study start up through archival. Form building, study visit schedule set-up and conditional action programming are fairly quick and user friendly. Also, if needed, online help information is concise and thorough. The process to go live, migrate to an updated version and lock/archive are simple to perform and navigate.

One feature that could use improvement is Report Builder. Currently, it is not robust enough to generate custom reports of data in the system. It is mostly a data dump and it would be nice to have some added features where the user could add logic to the reports to give the customer a better and more robust output of their data.

Hi Alice, Thanks so much for taking the time to review TrialKit. It's wonderful to hear you've found the platform easy to use and beneficial to your study start-up processes. We value your feedback on the Report Builder; as a technology company, we're constantly working to deliver the most efficient and effective technology available to the markets we serve. The input we receive from our users allows us to continue enhancing TrialKit and the overall experience for users everywhere. - Your Partners in Research, The Crucial Data Solutions Team

Unfriendly: Unlike all other EDCs in the market, my experience with this tool stands out. I must say it is highly convenient for any user in any specific role. Easy to design and program eCRFs, instant view of the change and quick modifications within seconds. Any one can build a DB within a couple of weeks and without need of any programming knowledge. Budget: I must say that one can use the EDC which is economical. Integration: Can integrate with other safety database to pull the reports Customer Service: Amazing response within seconds Coding & Reporting: Standalone tools and reports are pulled in seconds in xml, .xls, .csv etc formats.

Bandwidth: A bit slow while opening the CRFs but again this depends upon the number of CRFs and complexity of the trial and this goes true with other EDCs as well. But again the customer service is amazing as they resolve the issues within seconds. I don't think I even faced the issue again as it was resolved and never came up.

Hi Ravish, Many thanks for leaving this great review for Clinical Studio! Our team is thrilled that your experience using the system has been a positive one. Designing an easy-to-use solution that helps to shorten study start-up time has always been very important to us. We appreciate the feedback on bandwidth; we're continuously working to enhance system speed to provide users like you with the most seamless experience. - Your Partners in Research, The Crucial Data Solutions Team

Drag-and-drop interface and reusability of forms.

Too many confirmation windows to click on but pointed this out to them already so it may not be an issue by the time you read this. ;)

Thank you for your review, John! We understand how complex oncology studies can be, so we're glad Clinical Studio helps streamline the process for you and your team. Your feedback is very valuable to us - we use it to continually make enhancements to the software. Looking forward to building more studies with you! - Your Partners in Research, The Crucial Data Solutions Team

Data Manager is the showstopper of Clinical Data and with Clinical Studio you rule the clinical data world. Clinical Studio is exceptionally user-friendly that allows you to design the CRFs in a cinch. The outstanding part of Clinical Studio is that the site doesn't need to refer the assessment schedule everytime for assessments as the same is replicated when the study is designed and pushed into production....

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I don't think Clinical Studio has any section which one would like the least.

Hello Valued User, we are very appreciative of your stellar review! It's fantastic to learn that Clinical Studio has checked every item on your list of EDC wants & needs. We're honored to provide you with the user-friendly tools you need for your clinical trials and hope to support more of your studies down the road. - Your Partners in Research, The Crucial Data Solutions Team

It's so easy to talk to an actual person. You don't have to search through articles or submit dozens of tickets. Our representative is so great. He is incredibly knowledgable, responsive, and patient. I love that Clinical Studio takes suggestions, I've even seen a few of mine go into production. They are so receptive and eager to please they are willing to update their software to make it easier for their customers. The actual EDC is so easy to use, our clients love it! It is clear, concise, and very easy to navigate.

The only thing I don't like is on the dashboard report you cannot filter by more than one site at a time.

Hi Jillian, we are very appreciative of your review! It's always fantastic to learn that our customers, as well as their clients, love Clinical Studio and find it easy to use. Suggestions from users such as yourself are what propel the system enhancements to be increasingly more user-friendly. Our development team has been made aware of your input on filtering sites in the Dashboard Report; this will certainly be addressed in future updates. - Your Partners in Research, The Crucial Data Solutions Team

- Mobile app - Save as draft function for CRFs - Payment manager capabilities - Site level document - Single sign on for all the studies in clinstudio (and different roles for admin) - Freedom for the look of eCRF (better control for positioning of variables and responses) - very prompt customer service

- On boarding training/experience (especially for admins) could have been better - Payment manager to include PO/check issued details - Multiple table on single eCRF always extracts as separate tabs/datasets. If one CRF has only one extracted dataset , that would be helpful.

Dear Kiran, Thank you for leaving a terrific review of Clinical Studio. We are glad the system's capabilities are performing well for Intuitive Surgical's medical device studies and you find the value for money to be a good deal. Your review has been shared with the customer experience team so we can continue to improve our onboarding process. Your feedback on the payment manager and CRF extractions has also been passed along to the folks in product development so those improvements can be made. - Your Partners in Research, The Crucial Data Solutions Team

The process of working with the Crucial team was and continues to be seamless. It was easy to obtain/access the software. Our database developers used the software to create a database for a large, global clinical registry and the Crucial team has been very supportive of both the initial set-up as well as multiple updates to the database that have occurred along the way. We have been able to integrate the platform easily within our clinical processes and customer service has been exceptional.

Future development opportunities exist around reporting and metric-tracking. Specifically, improving capabilities for clinical trial metrics and auto-generated reports. Much of the current reporting requires that a user first exports the data followed by analysis and report generation through additional tools such as excel. While this is technically functional, it would be fantastic to have more...

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Hi Sarah, Many thanks for taking the time to leave this review review for TrialKit! It's wonderful to learn that you've had a positive experience with both the platform and our team. We appreciate your input for future development opportunities; we've been listening to similar feedback over the last several months and have since implemented some excellent tools to provide more direct access to...

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The product is very user-friendly and intuitive with simple icon legends and a detailed, informative help desk. It has the ability to be flexible with many aspects of different types of studies, and has a wide range of reporting features as well as audit reports. The automatic notifications, editable home page, and simple upload/export features are great. After the customization, during the initial study build, it was implemented and integrated seamlessly into our workflow.

There are a few small suggestions, such as developing the task of adding users to sites into a multi-select type option, instead of one by one. Read-only access to the payment manager would also be helpful. Batched email notifications regarding queries or review items, instead of an email per query, would be a nice feature too.

Thank you so much for this review, Stephanie! We are pleased to hear that the customizable nature of TrialKit has served your studies well and that your transition from paper has been a smooth one. Your suggestions have been passed along to our development team for future enhancements as we continue to improve the system. - Your Partners in Research, The Crucial Data Solutions Team

Very user friendly and easy to train sites on how to use.

I think there could be additional reports and features that could be added to make the manual work less. For example, instead of having to go into each subject to determine if a visit is overdue, there should be a report that can be run to determine the number of overdue visits at a site and/or overall. Some sites have 100 subjects enrolled and it is a very manual process to determine overdue visits.

Dear Clinical Studio User, Thanks so much for your valuable feedback. Our support team is always eager to answer your questions and find solutions as swiftly as possible. The improvements you described for generating reports would absolutely benefit all system users - please keep an eye out for enhanced reporting features to become available in fall 2019. - Your Partners in Research, The Crucial Data Solutions Team

The software is easy to use and the site's enjoy working with the platform.

Building reports hasn't been the easiest but it is doable.

Hello Mindy, We appreciate the nice review! We're glad Clinical Studio has been easy to use both for you and those using it at sites. Your input regarding reports has been shared with our product development team. An update for report building is in the works - be sure to watch for it to release this fall (2019). - Your Partners in Research, The Crucial Data Solutions Team

Ease of use Includes a CRF payment manager Allows for randomization

Lack payment report (list format only which can be used to build your report) Lacks robust build-your-own query capability Subject follow-up tool could be more robust by including the visit windows (windows available only via the subject manager)

Hi Mary, thank you for setting aside some time to leave a review for Clinical Studio. We're pleased to see you listed ease of use as a pro of the system and enjoy utilizing the payment manager and the randomization feature. We've passed along your comments in the cons section to our development team and look forward to enhancing the system to even better fit your needs. - Your Partners in Research, The Crucial Data Solutions Team

Quick and easy to build as well as the ability to do database updates without system downtime.

Although they do not have the most robust reporting, the team is always taking feature requests. We have had some of our ideas implemented!

Hello Alison, Many thanks for your review of Clinical Studio! Enhancements to the reporting features will be live this fall (2019); we'll look forward to hearing how it works for you. Please keep the feedback coming - we love to implement client ideas that make the system better as time goes on. - Your Partners in Research, The Crucial Data Solutions Team

Intuitive and straightforward for building databases and end user use. The support is extremely responsive and helpful. Team is open to ideas for improvement.

Would like a more robust reporting tool.

Hi Nancy, Our team greatly appreciates your review! Enhancing the platform based on user ideas and feedback is an extremely high priority of ours. A robust reporting functionality is coming your way this fall (2019). We're eager to support more studies for you and your clients down the road. - Your Partners in Research, The Crucial Data Solutions Team

The infinite possibilities. It can be adapted to any kind of data collection. The other key element was the affordable price. Given our budget, we could either use a paper CRF or Trialkit. No other eCRF provider was affordable at all. Trialkit made this study possible ! There are all the features that a study would need, and more than just an EDC. It's an amazing tool.

It took me some time to learn some parts of the building process, but I received a lot of support and would be able to build studies alone on this platform now.

Hello Nathalie, We are very appreciative of this great review of TrialKit! Our team is thrilled to learn that the platform enabled you to build your study with no coding knowledge and that you found the customizability helpful. We hope to have the opportunity to support more studies for you in the future. - Your Partners in Research, The Crucial Data Solutions Team

It is simple and intuitive but accomplishes complex tasks. I love that database development is so simple, including the programming of edit checks.

I would like to have some options within the normalized tables that aren't currently available (hide, disable conditional actions). I am just getting started with Conditional Actions and don't have a strong opinion, as I'm still on a learning curve.

Hi Laurie, thanks for the review! It's great to hear you're happy with our customer support and find that Clinical Studio's intuitive interface works well for ClinicalRM. Your input on normalized table options has been brought to the attention of our development team. We appreciate receiving your feedback; it is always a pleasure working with ClinicalRM! - Your Partners in Research, The Crucial Data Solutions Team

CTM tools that can be built and are part of the study. Sites like it a lot. I like the enormous options for data collections and tools to ensure data accuracy. We had one site testing your system and they literally love it. They like the simplicity.

Table tools. I wish this tool would be less strict. Forms library - consider extending the public forms builders can use and help feature; in general is very comprehensive, intuitive and visual which helps a lot, consider having a 'search' option with free text.

Thanks so much for the review, Sharona! It's wonderful to hear you are satisfied with our customer support, as well as Clinical Studio's simplicity and its robust data collection tools. We appreciate your input regarding table tools and public forms in the forms library; these considerations have been brought to the attention of our development team. It's a pleasure working with Impleo Medical! - Your Partners in Research, The Crucial Data Solutions Team

No pros were added to this review

No cons were added to this review

Dear Eric, Thanks for such a great review! You've hit the nail on the head by recognizing Clinical Studio as the most cost-effective and feature rich EDC software on the market. Like you, we want to see companies of all sizes be able to conduct even more important research than ever before. We have enjoyed helping Acumen Healthcare conduct studies over the past three years and look forward to more in the future. - Your Partners in Research, The Crucial Data Solutions Team

This software was really thought out when it was built. It robust enough to tackle any type of clinical and data capture workflow that a user will need, but simple enough to use that it does not overwhelm the end user.

The user interface when building forms is a little outdated and could use improvements, but overall the experience would have not deterred us from choosing this product

Hi Christopher, We appreciate the nice feedback about the TrialKit platform and are so happy that you've found it robust and easy to use! Your input on the form builder user interface has been shared with our development team. This is on the product roadmap for the year ahead as we work to update the UI for the entire TrialKit platform. Be sure to keep an eye out for more information on this in the coming months. - Your Partners in Research, The Crucial Data Solutions Team

Set-up of the CRFs is very simple, as is basic edit checking. The help-guides are comprehensive and easy to follow. Customer service is outstanding!

There are minor quirks that require workarounds, but these are made transparent and are not "show-stoppers."

Thanks for your review, Lucy! We improve the system day by day based completely on what our users need it to do, so we'd love to hear what functions/features Clinical Studio may come up short on based on your 3/5 rating in that category. Send us an email at info@clsds.com. Your feedback in that area will be greatly appreciated. :) - Your Partners in Research, The Crucial Data Solutions Team

Easy to configure. You don't need to be an EDC expert to build a well-designed user oriented Database!

I will let you know when I find it. They are always improving the product and offering.

Hi Meredith, We're grateful for the wonderful feedback on your experience with the TrialKit platform and the personal support you've received from our team thus far. Thank you for taking the time to leave a review! - Your Partners in Research, The Crucial Data Solutions Team

Great research data storage tool, initial study to final clinical research results storage capacity, mobile apps access to great results in quick way

I wish it would have synchronization between web and mobile version. It would be more quicker to access all stored data instantly.

We're very appreciative of your review, Nikunj! It's wonderful to see that it has been a great end-to-end solution for you and that the mobile app provides you quick access to your data. Updates between the web platform and the app should be immediate; if you encounter any synchronization issues in the future, please don't hesitate to get in touch with our support team. - Your Partners in Research, The Crucial Data Solutions Team