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RealTime-CTMS Pricing, Features, Reviews and Alternatives

RealTime-CTMS product overview

What is RealTime-CTMS?

RealTime-CTMS is a clinical trial management software with tools for patient database management, patient recruitment, visit scheduling, budgeting and accounting, task management, reporting, and more.

Key benefits of using RealTime-CTMS

  • Budget templates can be created according to study event schedules, and users can invoice sponsors for visits, and track revenue, costs and profitability.

  • The patient database can be searched using multiple criteria, including gender, age, BMI, medical conditions, and medications, and users can send emails to matching subjects with a single click.

  • Patient medical histories can be input into the database before or during visits, with details including contact information, emergency contacts, demographics, medical conditions, medications, and drug allergies.

  • Tasks, including upcoming and overdue visits, and pending subject recruitment activities, can be tracked and managed, and users can also capture progress notes for each study subject.

  • Team, individual, and company calendars allow users to schedule study-specific visits and invite team members to appointments.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    FAQs/Forum
    Knowledge Base

    Training options

    Webinars
    Live Online
    In Person
    Documentation
    Videos

    RealTime-CTMS pricing information

    Value for money

    4.8

    /5

    62

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    RealTime-CTMS features

    Functionality

    4.7

    /5

    62
    Total Features43 1 categories

    Most valued features by users

    HIPAA Compliant
    Activity Dashboard
    Reporting & Statistics
    Reminders
    Scheduling
    Alerts/Notifications
    Document Management
    Workflow Management

    Functionality contenders

    RealTime-CTMS users reviews

    Overall rating

    4.9

    /5

    62

    Positive reviews

    100%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.55/10
    Rating distribution

    5

    4

    3

    2

    1

    54

    8

    0

    0

    0

    Pros
    On top of all this, the customer support is fantastic, and they even help us make changes in the system when requested. Realtime is the way a CTMS should be done.

    MJ

    Mark J.

    I love how the accounting side helps link patient visits to reimbursements. This has made my job so much better for AP/AR and tracking payments.

    LH

    Lindsey H.

    Very user friendly and easy to navigate. I really like the University section where you can view videos of how to do things.

    LC

    Linda C.

    Cons
    The lack of ability to configure some features can be very frustrating.

    NM

    Nikki M.

    Also could use an undo button - I was entering a study and got everything entered and accidentally deleted it and had to start all over.

    LC

    Linda C.

    Hard to enter a refund if the sponsor overpays.

    AB

    Amanda B.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    RealTime: It's Far More Than A CTMS

    Reviewed 3 years ago

    Having so our processes and materials sensibly organized and readily accessible in one place has improved our overall efficiency. It supports our QA/ QC processes in ways that have allowed us to improve the quality of our data and accounts receivable. We are especially impressed with all the the staff at RealTime. The quality of training, support and maintenance has been excellent.

    Pros

    Great user interface, sensible workflow/ navigation and exceptional functionality aside, it was designed, developed and continues to be enhanced by people who have actually done clinical trials. This is evident in every aspect of the software. The whole product suite and related offerings, e.g., eDocs, eSource, SitePAY and Text are terrific, and for us it is evolving to be an overall Business Management System.

    Cons

    We would like to see more granularity in access privileges.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    RealTime has been a big help for our finances!

    Reviewed 2 years ago

    We needed a CTMS that helped us separate from our SMO and go into research on our own. This software helped us get set up and organized from Day 1, easing the transition to perform all administrative functions in house instead of outsourcing.

    Pros

    I love how the accounting side helps link patient visits to reimbursements. This has made my job so much better for AP/AR and tracking payments.

    Cons

    There is a learning curve, but once you get past that, it really is easy to use!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    CTMS, eDocs and eSource all in one package

    Reviewed a month ago
    Pros

    I like that everything is integrated in one place and it is easy to toggle between each side. Quality checks are easy to be completed because you can toggle from one place to another. When you load a new consent in eDocs it can automatically show and be tracked in the source and a log is made. I love the new electronic delegation log which prevents us from having to go to each person and get signatures. Once you put a patient into the CTMS you can easily attach that patient to a study and follow the patient throughout the process. You can build the budget and as visits are completed easily see the funds due and send invoices if needed. When we have concerns we have voiced them and the team listens and finds solutions or upgrades to make the system more user friendly.

    Cons

    If the internet goes out there is a problem. I wish there was a way to work offline when that happens. It doesn't happen often but when it does we have to get creative and use hot spots to continue to work.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    There's a learning curve, but they're supportive.

    Reviewed 13 days ago
    Pros

    This software really is quite fully featured, and the things that it does lack are likely in the development pipeline for future releases (as long as you let the support staff know!).

    Cons

    It is HARD to navigate this software. It is NOT intuitive (and I'm a digital native). The labeling of different sections seems rather obtuse (and I think, for example, it's strange to track user accounts for external providers/visiting Monitors in a completely separate location from user accounts for site staff - shouldn't all user accounts be in one place?).

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    eSource/eReg and so much more!

    Reviewed a month ago
    Pros

    We were looking for an electronic software program for our source and regulatory and decided on RealTime after our initial demo and meeting. It is obvious on all levels that the product has been designed by people that have worked in the clinical trial arena! We are just over a year into using RT and it has exceeded our needs. While the eSource side is less mature than the eReg it continues to develop and customer service readily takes suggestions with most ideas already on their roadmap. We continue to learn what it has to offer and have just begun looking into the text options. We also are interested in switching our CTMS in the future. I can not say enough about their support team, 5 stars all the way around!

    Cons

    The only thing I could mention is the learning curve upfront, but this would be with any new product and its implementation.

    RealTime-CTMS FAQs and common questions

    RealTime-CTMS has the following pricing plans:
    Pricing model: Subscription


    RealTime-CTMS has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    RealTime-CTMS supports the following languages:
    English


    RealTime-CTMS supports the following devices:
    Android, iPhone, iPad


    Yes, RealTime-CTMS has an API available for use.


    RealTime-CTMS integrates with the following applications:
    Microsoft Outlook, Mailchimp, Twilio


    RealTime-CTMS offers the following support options:
    Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base

    Common RealTime-CTMS comparisons

    RealTime-CTMS logoCastor EDC logo
    RealTime-CTMSvsCastor EDC
    RealTime-CTMS logoClinical Conductor CTMS logo
    RealTime-CTMSvsClinical Conductor CTMS

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