RealTime-CTMS Pricing, Features, Reviews & Comparison of Alternatives

RealTime-CTMS

Cloud-based clinical trial management system

4.9/5 (48 reviews)

RealTime-CTMS overview

What is RealTime-CTMS?

RealTime-CTMS is a clinical trial management software with tools for patient database management, patient recruitment, visit scheduling, budgeting and accounting, task management, reporting, and more.

The accounting and budgeting tools in RealTime-CTMS allows users to track study revenues, costs, and profitability, build budget templates, create invoices, and more. Patients medical histories can be input before or during visits, and users can search the patient database with multiple criteria including gender, age, BMI, medical conditions, and medications. Potential subjects matching search criteria can be sent emails from within RealTime-CTMS, or call sheets can be printed. Subject lists can also be exported to Excel with a single click.

RealTime-CTMS’s team, individual, and company calendars can be used to schedule study-specific visits and invite team members to appointments. Upcoming and overdue visits can be tracked, and users can manage study tasks, capture progress notes, and upload study documents. Custom prescreening logs can be created, and users can generate reports to track financials, patient recruitment, advertising budgets, and more.

RealTime also offers a range of other solutions covering online document storage, appointment reminders, payment processing, and data collection, which can be integrated with RealTime-CTMS.

Pricing

Starting from
$295/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
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RealTime-CTMS reviews

Excellent
43

Very good
5

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.7
  4.7
  5.0
Gary L. Noseworthy

RealTime: It's Far More Than A CTMS

Used daily for 2+ years
Reviewed 2018-09-21
Review Source: Capterra

Having so our processes and materials sensibly organized and readily accessible in one place has improved our overall efficiency. It supports our QA/ QC processes in ways that have allowed us to improve the quality of our data and accounts receivable. We are especially impressed with all the the staff at RealTime. The quality of training, support and maintenance has been excellent.

Pros
Great user interface, sensible workflow/ navigation and exceptional functionality aside, it was designed, developed and continues to be enhanced by people who have actually done clinical trials. This is evident in every aspect of the software. The whole product suite and related offerings, e.g., eDocs, eSource, SitePAY and Text are terrific, and for us it is evolving to be an overall Business Management System.

Cons
We would like to see more granularity in access privileges.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Meghan V

The best and the easiest

Used daily for 2+ years
Reviewed 2019-09-25
Review Source: Capterra

Pros
RealTime makes it so easy to keep track of every referral, patient information, paperwork, study details, etc. They are integrated with our website, so those who apply for a study there go directly into our patient database. They have also started to integrate with marketing companies, so each referral from that ad campaign is put directly into our database, instead of having to access a portal and put them in manually. It really couldn't be easier. Being able to text patients directly from RealTime and send appointment reminders is a feature that I love as well. I can't think of anything they don't do. On top of that, I have had a great costumer service experience. Every team member I work with goes above and beyond to make sure all my concerns are addressed as soon as possible.

Cons
I am hoping that they integrate with more marketing companies in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lindsey H.

RealTime has been a big help for our finances!

Used daily for 1-2 years
Reviewed 2019-08-27
Review Source: Capterra

We needed a CTMS that helped us separate from our SMO and go into research on our own. This software helped us get set up and organized from Day 1, easing the transition to perform all administrative functions in house instead of outsourcing.

Pros
I love how the accounting side helps link patient visits to reimbursements. This has made my job so much better for AP/AR and tracking payments.

Cons
There is a learning curve, but once you get past that, it really is easy to use!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Philippa Williams

NZ site review

Used daily for 6-12 months
Reviewed 2016-09-06
Review Source: Capterra

Finding our way around the system has been relatively easy. A few items are not that applicable to sites not based in US. An edit function on existing invoices would be a real bonus.

Pros
All trial information in one place for staff. Lots of fields for patient information is great too.

Cons
Would like to be able to add GST to our invoices. Would like to be able to amend invoices after created.

Response from RealTime-CTMS


Thank you, Phillippa, for your feedback. We love to listen to our customers and make updates to RealTime based on their needs. I am happy to tell you that Invoices are now completely editable in RealTime. Additionally, we are working on an update for our non-US customers to track government taxes such as GST. We hope to have this update deployed in Q1 of 2017. Please let us know if there are any other areas of the system that you would like to see improved to better suite your local environment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Linda Cordell

RealTime Review by Oklahoma Heart Hospital Research Foundation

Used daily for 2+ years
Reviewed 2019-07-18
Review Source: Capterra

We have had a great experience with RealTime. I feel it's easy to navigate and sadly we probably are not using it to it's fullest extent!

Pros
Very user friendly and easy to navigate. I really like the University section where you can view videos of how to do things!

Cons
Putting in payments you can't put too much in for a visit or it gives you a message and then it won't let you go back. Also could use an undo button - I was entering a study and got everything entered and accidentally deleted it and had to start all over! :(

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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RealTime-CTMS pricing

Starting from
$295/month
Pricing options
Subscription
View Pricing Plans

Pricing is based on the number of active studies.
1-10: $295/month.
11-20: $445/month.
21-30: $595/month.
31-40: $745/month.
41+: $895/month.

RealTime-CTMS features

Appointment Management
Billing & Invoicing
Calendar Management
Customizable Reporting
Document Storage
HIPAA Compliance
Reporting & Statistics

Activity Dashboard (142 other apps)
Automated Scheduling (89 other apps)
Automatic Notifications (111 other apps)
Charting (121 other apps)
Claims Management (121 other apps)
Client Portal (109 other apps)
Compliance Management (121 other apps)
Customizable Templates (89 other apps)
Document Management (93 other apps)
Records Management (155 other apps)
Reminders (161 other apps)
Self Service Portal (92 other apps)
Workflow Management (119 other apps)

Videos and tutorials

Additional information for RealTime-CTMS

Key features of RealTime-CTMS

  • Customizable tables
  • Patient database management
  • Study appointment invites
  • Patient recruitment
  • Prescreening logs
  • Advertising budget tracking
  • Financial study reports
  • Progress notes
  • Accounting & budgeting
  • Budget templates
  • Calendar management
  • Document upload & storage
  • HIPAA compliant data storage
  • Database search
  • Data encryption
  • Revenue, cost & profitability tracking
  • Study specific visit scheduling
  • Invoicing
  • Patient list export
  • Task management
View All Features

Benefits

Budget templates can be created according to study event schedules, and users can invoice sponsors for visits, and track revenue, costs and profitability.

The patient database can be searched using multiple criteria, including gender, age, BMI, medical conditions, and medications, and users can send emails to matching subjects with a single click.

Patient medical histories can be input into the database before or during visits, with details including contact information, emergency contacts, demographics, medical conditions, medications, and drug allergies.

Tasks, including upcoming and overdue visits, and pending subject recruitment activities, can be tracked and managed, and users can also capture progress notes for each study subject.

Team, individual, and company calendars allow users to schedule study-specific visits and invite team members to appointments.