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RealTime-CTMS Pricing, Features, Reviews and Alternatives

RealTime-CTMS product overview

What is RealTime-CTMS?

RealTime-CTMS is a clinical trial management software with tools for patient database management, patient recruitment, visit scheduling, budgeting and accounting, task management, reporting, and more.

Key benefits of using RealTime-CTMS

  • Budget templates can be created according to study event schedules, and users can invoice sponsors for visits, and track revenue, costs and profitability.

  • The patient database can be searched using multiple criteria, including gender, age, BMI, medical conditions, and medications, and users can send emails to matching subjects with a single click.

  • Patient medical histories can be input into the database before or during visits, with details including contact information, emergency contacts, demographics, medical conditions, medications, and drug allergies.

  • Tasks, including upcoming and overdue visits, and pending subject recruitment activities, can be tracked and managed, and users can also capture progress notes for each study subject.

  • Team, individual, and company calendars allow users to schedule study-specific visits and invite team members to appointments.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    FAQs/Forum

    Training options

    Webinars
    Live Online
    In Person
    Documentation

    RealTime-CTMS pricing information

    Value for money

    4.8

    /5

    57

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    RealTime-CTMS features

    Functionality

    4.7

    /5

    57
    Total Features22 1 categories

    Most valued features by users

    HIPAA Compliant
    Reporting & Statistics
    Scheduling
    Document Management
    Workflow Management
    Customizable Reports
    Calendar Management
    Data Import/Export

    Functionality contenders

    RealTime-CTMS users reviews

    Overall rating

    4.9

    /5

    57

    Positive reviews

    100%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.6/10
    Rating distribution

    5

    4

    3

    2

    1

    51

    6

    0

    0

    0

    Pros
    On top of all this, the customer support is fantastic, and they even help us make changes in the system when requested. Realtime is the way a CTMS should be done.

    MJ

    Mark J.

    I love how the accounting side helps link patient visits to reimbursements. This has made my job so much better for AP/AR and tracking payments.

    LH

    Lindsey H.

    Very user friendly and easy to navigate. I really like the University section where you can view videos of how to do things.

    LC

    Linda C.

    Cons
    The lack of ability to configure some features can be very frustrating.

    NM

    Nikki M.

    Also could use an undo button - I was entering a study and got everything entered and accidentally deleted it and had to start all over.

    LC

    Linda C.

    Hard to enter a refund if the sponsor overpays.

    AB

    Amanda B.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    RealTime: It's Far More Than A CTMS

    Reviewed 3 years ago

    Having so our processes and materials sensibly organized and readily accessible in one place has improved our overall efficiency. It supports our QA/ QC processes in ways that have allowed us to improve the quality of our data and accounts receivable. We are especially impressed with all the the staff at RealTime. The quality of training, support and maintenance has been excellent.

    Pros

    Great user interface, sensible workflow/ navigation and exceptional functionality aside, it was designed, developed and continues to be enhanced by people who have actually done clinical trials. This is evident in every aspect of the software. The whole product suite and related offerings, e.g., eDocs, eSource, SitePAY and Text are terrific, and for us it is evolving to be an overall Business Management System.

    Cons

    We would like to see more granularity in access privileges.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    RealTime has been a big help for our finances!

    Reviewed 2 years ago

    We needed a CTMS that helped us separate from our SMO and go into research on our own. This software helped us get set up and organized from Day 1, easing the transition to perform all administrative functions in house instead of outsourcing.

    Pros

    I love how the accounting side helps link patient visits to reimbursements. This has made my job so much better for AP/AR and tracking payments.

    Cons

    There is a learning curve, but once you get past that, it really is easy to use!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    NZ site review

    Reviewed 5 years ago

    Finding our way around the system has been relatively easy. A few items are not that applicable to sites not based in US. An edit function on existing invoices would be a real bonus.

    Pros

    All trial information in one place for staff. Lots of fields for patient information is great too.

    Cons

    Would like to be able to add GST to our invoices. Would like to be able to amend invoices after created.

    Vendor response

    Thank you, Phillippa, for your feedback. We love to listen to our customers and make updates to RealTime based on their needs. I am happy to tell you that Invoices are now completely editable in RealTime. Additionally, we are working on an update for our non-US customers to track government taxes such as GST. We hope to have this update deployed in Q1 of 2017. Please let us know if there are any other areas of the system that you would like to see improved to better suite your local environment.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Provides all the tools to be able manage clinical trials efficiently and effectively.

    Reviewed 4 months ago

    As I mentioned, having all of the tools available in one spot makes it easy and efficient to use. Using our time efficiently is very important in research and RealTime helps us do so. From Recruiters, Coordinators, Regulatory, and Managers all use this system with ease.

    Pros

    Provides all the tools to be able manage clinical trials efficiently and effectively. From Organizing our referrals, scheduling visits with RealTime Calendar, Contacting and communicating with patients by text, keeping track of visits, using RealTime Pay, edocs, etc. RealTime really does it all and does it well. It's a one stop shop for keeping our studies well organized!

    Cons

    We don't really having anything at this time that stands out as a con. All of our team works really well with this system. None at this time.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    RealTime at SRA

    Reviewed 5 years ago

    RealTime is something of a go to at our company. Any time anyone has a question regarding a study, a participant, scheduling, our answer to each other is always, "did you check RealTime?" The best part is that through RealTime we're always able to get the answers that we need. And if it's not something we're sure RealTime can give us, the support staff is always more than happy to walk us through a...

    Pros

    The ease of use and the availability for help. We have interns and some staff who only use RealTime for specific things, like referencing the calendar, or scheduling appointments. Because RealTime is so user friendly, we don't have to spend much time training our new staff on how it works. And even if a training session is required, it's great that the team at RealTime can provide this for us.

    Cons

    I honestly do not have any complaints at this time.

    Vendor response

    Ashley, thank you so much for the great review! This is great news that RealTime has become such an important system for your site and staff. We enjoy working with your team as much as you enjoy working with RealTime!

    RealTime-CTMS FAQs and common questions

    RealTime-CTMS has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available


    RealTime-CTMS has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    RealTime-CTMS supports the following languages:
    English


    RealTime-CTMS supports the following devices:
    Android, iPhone, iPad


    No, RealTime-CTMS does not have an API available.


    RealTime-CTMS offers the following support options:
    Email/Help Desk, Chat, Phone Support, FAQs/Forum

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