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Cliniko vs Carepatron Comparison (2026)

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Cliniko

Carepatron

Overview

Cliniko is a medical practice management system that allows healthcare practices of any size to manage patients & practitioners across multiple locations. Features include multi-platform online booking, scheduling, billing & invoicing, patient histories, real time alerts, and statistical reporting.

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

Value for money

Ease of use

Features

Customer support

87%

would recommend this app

4.4

860

487

280

Value for money

Ease of use

Features

Customer support

73%

would recommend this app

Pros

“When exporting data from Cliniko, I hope there's a way that it's automated without requesting help from the Product Support”

Mark J.

Receptionist

“Even our therapists are saying that they have freedom because they can also control their schedule, whenever,wherever.”

Mark J.

Receptionist

“the ease of use, the ability for it to keep our clinic running smoothly.”

Lotti H.

sports therapist

Pros

“I am impressed with the way Carepatron are continually looking to improve the product and the customer support team are excellent and seek to address queries and fix bugs and issues in a timely manner with clear communication at every turn.”

Andre H.

Osteopath

“We rely heavily on our ability to alert our clinicians when clients have provided high-risk responses to an assessment or questionnaire, and need full access to all client data to properly facilitate program evaluation and outcomes reporting. ”

Nicole B.

Senior Director of Operations

“the Ux/Ui of generating the invoice auto texts and view of the financial dashboard could be improved in details, like being able to switch between monthly incomes rather than having only generic monthly totals showing.”

leopold t.

therapist

Cons

Not enoughreviews yet

Cons

“For example, goals do not automatically carry over into SOAP notes, which means I have to re-enter or manually reference them each session. When creating intake forms, if I input the child’s name, the signature section defaults to the child rather than the parent, which can be confusing and requires extra steps to correct.”

Ruby C.

Occupational Therapist Owner

“That you can’t seem to make basic updates like allowing the virtual visits to have closed caption to all for people with disabilities to use it.”

Kari R.

Owner and provider

“there is no capacity to change the default setting of appointments to "unconfirmed" (because of the nature of the centre and our way of booking) which means it has to be done manually every day and that's a hassle.”

Jo C.

Practice Manager