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Cliniko Pricing, Features, Reviews and Alternatives

Cliniko product overview

Price starts from

$

45

/momonth
Per Feature

What is Cliniko?

Cliniko is a medical practice management application that allows healthcare practices of any size to manage patients and practitioners across multiple locations. Features include multi-platform online booking, scheduling, billing and invoicing, patient histories, real time alerts, and statistical reporting.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
Knowledge Base
24/7 (Live rep)

Training options

Videos
Documentation

Cliniko pricing information

Value for money

4.8

/5

11

Price starts from

$

45

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Cliniko features

Functionality

4.6

/5

11
Total Features86 9 categories

Most valued features by users

HIPAA Compliant
Billing & Invoicing
Appointment Management
Reporting & Statistics
Appointment Scheduling
Reminders
Self Service Portal
Alerts/Notifications

Functionality contenders

Cliniko users reviews

Overall rating

4.8

/5

11

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.91/10
Rating distribution

5

4

3

2

1

9

2

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Software for Managing your Clinic

Reviewed 3 years ago

I truly love this software manager, I can easily see at what location each staff are working in and have access to so much. The reminders are great, the appointment scheduler is easy to use. Very user friendly. Archived patients are still accessible and software has been very reliable. A high recommendation for this one if you are in the market for a clinic management software.

Pros

Easy to navigate in, I like the staff dashboard - great way for staff to stay in touch (a question or even wishing someone a happy birthday) it creates decent reports for my marketing in regards to referral sources

Cons

I wish there was more in depth reporting options or trends notifyer

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Company. Great Customer Service. Great Product

Reviewed a year ago

I loved Cliniko when we first adopted it and I love Cliniko even more now. The simplicity of operation and the ethos of the company leave their competitors behind. In the last 6 months they’ve brought lots of new and really useful features to the system at no extra cost. Our team members are happy, our patients are happy and I’m happy.

Pros

Cliniko is very easy to set up and use. I didn’t realise just how easy until I tried a couple of their competitors. I’d been unhappy about one main issue regarding time slots. This led me to look at alternatives and I realised I had to stick with Cliniko. The system is so simple to use in comparison to other systems (a couple of the others made my head spin). One can install Cliniko and be using it...

Cons

We still have a time slot issue, but the company is helping us with it. I’ve realised that compared to the multiple issues I found with comparable systems, this is not such a big deal.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Cliniko review

Reviewed 3 years ago

Clinko is the first appointment scheduling system I have used and was very easy to learn and navigate. I would recommend it

Pros

I like the ease of re-scheduling appointments and how easy it is to schedule appointments in general

Cons

I would like to see the option added of when a note is written that, once it is saved, it auto-populates the date it is written, instead of having to manually type in the date for each note. I have seen this in other scheduling systems

Vendor response

Hi Carolyn! If you create the treatment from the appointment itself, it will populate the date of the appointment, as well as the date that you created the note! You can check out this screen grab for some steps! https://cl.ly/6c374f2c9481 Here is the help guide as well! It gives you all the details you may need to create a treatment note: https://help.cliniko.com/writing-patient-notes/treatment-notes/write-a-treatment-note Jason

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software & A Great Company

Reviewed 2 years ago

9.5/10 for the software 10/10 for the customer service 10/10 for value for money

Pros

Cliniko is super easy to use and fast. I've used many other online booking services but Cliniko eclipses them all. The software is bloated like their competition which saves a huge amount of time on the day to day running. Customer service is second to none, with online replies in your inbox within an hr or so.

Cons

The software isn't fully matured, particularly around group sessions. Though there has been slow progress, I would have hopped it would be further down the road than where it is currently. Other packages do have a lot more flexibility with customising automated emails etc, however with flexibility comes complexity.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

So happy using Cliniko for our practice

Reviewed 2 years ago

Great, love the paperless ability and having online booking. and access to appointments from anywhere

Pros

The user experience is easy, intuitive and thorough on the business end and the clients using it to make appointments

Cons

profit from stock sales hard to gauge and not as many reports as other softwares. Integrating it with Xero for stock causes more issues.

Cliniko FAQs and common questions

Cliniko has the following pricing plans:
Starting from: $45.00/month
Pricing model: Free, Subscription
Free Trial: Available


Cliniko has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Cliniko supports the following languages:
English


Yes, Cliniko has an API available for use.


Cliniko integrates with the following applications:
Facebook, AskNicely, Mailchimp, Xero, Synergy


Cliniko offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, 24/7 (Live rep)

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