App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Clustermarket Logo

Clustermarket

Online lab management platform for all resources & data.

see alternatives

Clustermarket Pricing, Features, Reviews and Alternatives

Clustermarket product overview

Price starts from

20

Per month

Flat Rate

What is Clustermarket?

Clustermarket is an online platform for laboratories needing to complete more research. It brings lab management into the digital age by providing researchers with tools for instrument and user management, reporting and analysis, communication, and much more—from any location, all in one place.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
FAQs/Forum
24/7 (Live rep)
Email/Help Desk

Training options

Live Online
Webinars
Videos
Documentation

Clustermarket pricing information

Value for money

4.4

/5

181

Starting from

20

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Clustermarket features

Functionality

4.3

/5

181

Total features

11

1 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Customizable Reports
API
Data Import/Export
Access Controls/Permissions
Role-Based Permissions
Reporting/Analytics

Clustermarket users reviews

Overall Rating

4.4

/5

181

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.02/10
Rating distribution

5

4

3

2

1

97

69

13

0

2

Pros
So far so good - we have been pleased with how quickly we have been able to integrate the platform into our labs and it has met all our needs so far.
It is perfect for managing shared equipment, especially now that social distancing requirements are in place. Also the customer support is great.
The software has many nuances in which you can explore and fine tune to suit your needs. I love how much time it has saved us as a rather small organization, but we have to manage many residents.
Cons
The worst thing about the software is probably the notifications that the software gives the administrator.
We had many issues with our previous booking system. Difficult to use, not easy for people with little experience working with spreadsheets and confusing most of the times.
How sometimes it is hard to find some equipment if the organization is based when they are located.
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Lab Management Solution

Reviewed 10 months ago
Pros

This product is a great lab management tool. Many nice features for instrument management, many different roles/access level to instruments and easy to deploy/scale. I highly recommend.

Cons

The only downside but I really hope it will be implemented in the near future is that it currently has no solution for inventory management, so I have to rely to alternative products

Vendor response

Many thanks for the positive feedback, Adrian!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Clustrmarket review

Reviewed 2 months ago

Excellent and easy-to-use laboratory equipment management tool for managing the equipment booking, maintenance and usage monitoring and recharging.

Pros

The software was very easy to set up, the technical support was excellent to get it working. The users find it intuitive and easy to use. Most of the features such as the booking calendar, maintenance announcements, reporting, equipment or user set-up are well designed. I am very keen to use QR codes.

Cons

I have the same equipment listed several times in different Groups. I cannot add to one user two Groups with the same equipment listed in these Groups.

Vendor response

Unfortunately, users are not able to have multiple points of access to equipment as there may be conflicting booking rules. For example, in group A all bookings need to be approved, whereas in Group B no bookings require prior approval. If a user was in both groups, it would cause a conflict as there would be no way of knowing which rule to follow. Nevertheless, we greatly appreciate the feedback and have shared it with the product team for their consideration.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Works well for managing a small number of users but becomes more difficult as our user base grows.

Reviewed 8 months ago

5/10

Pros

1. This is a good way to manage equipment bookings. 2. This is reliably way to ensure we are complying with most of the university regulations.

Cons

1. Hard to manage covid-19 restrictions - e.g. limited number of people allowed in each lab. There is no feature to help with this. 2. Users can book multiple equipment and lab spaces simultaneously. Currently, I am forced to spend lots of admin time daily checking and re-arranging people that have "double-booked". If they have double-booked, we cannot reliably say how many people were in that specific...

Vendor response

Thank you very much for taking the time to share your feedback, Callum. We have shared this with our product development team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Clustermarket "Bookkit" is easy to use

Reviewed 2 months ago

Customer service has been absolutely fantastic since day one. Don't think I've waited more than a few hours ever for a response.

Pros

This software is very easy to use for both administrator (my primary use) and end user. Setting up new users and training take little to no time.

Cons

Users are unable to edit their bookings after-the-fact, which is difficult when this is being used for billing (I am doing it all myself). The only way for users to edit past bookings is if they get admin status, which would make it much more difficult for them to use (would see everything vs. just the instruments they can use) and take away the point of the software.

Vendor response

Thanks for your feedback, Jackie! We are already looking at developing a feature that tracks real-time usage, so if a user is finished with the equipment before the pre-scheduled booking time, the system will automatically update the booking information to reflect this correctly. Based on your comments, we believe this feature would address your issue.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lab Management Magic!

Reviewed 19 days ago
Pros

Clustermarket is extremely easy to set up and both essential & helpful in managing labs with a high volume of team members. It makes scheduling a breeze!

Cons

The methodology of scheduling and making edits to the reservations can be a bit rigid at first, but the learning curve is relatively low. Once you get the hang of it, its smooth sailing.

Vendor response

Thank you for sharing your feedback, Brandon!

Clustermarket FAQs and common questions

Q. What type of pricing plans does Clustermarket offer?

Clustermarket has the following pricing plans:
Starting from: $20.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Clustermarket?

Clustermarket has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Clustermarket support?

Clustermarket supports the following languages:
English


Q. Does Clustermarket offer an API?

Yes, Clustermarket has an API available for use.


Q. What level of support does Clustermarket offer?

Clustermarket offers the following support options:
Chat, FAQs/Forum, 24/7 (Live rep), Email/Help Desk

Common Clustermarket comparisons

Related categories