Clustermarket Pricing, Features, Reviews and Alternatives

This product is a great lab management tool. Many nice features for instrument management, many different roles/access level to instruments and easy to deploy/scale. I highly recommend.

The only downside but I really hope it will be implemented in the near future is that it currently has no solution for inventory management, so I have to rely to alternative products

Many thanks for the positive feedback, Adrian!

The software was very easy to set up, the technical support was excellent to get it working. The users find it intuitive and easy to use. Most of the features such as the booking calendar, maintenance announcements, reporting, equipment or user set-up are well designed. I am very keen to use QR codes.

I have the same equipment listed several times in different Groups. I cannot add to one user two Groups with the same equipment listed in these Groups.

Unfortunately, users are not able to have multiple points of access to equipment as there may be conflicting booking rules. For example, in group A all bookings need to be approved, whereas in Group B no bookings require prior approval. If a user was in both groups, it would cause a conflict as there would be no way of knowing which rule to follow. Nevertheless, we greatly appreciate the feedback and have shared it with the product team for their consideration.

1. This is a good way to manage equipment bookings. 2. This is reliably way to ensure we are complying with most of the university regulations.

1. Hard to manage covid-19 restrictions - e.g. limited number of people allowed in each lab. There is no feature to help with this. 2. Users can book multiple equipment and lab spaces simultaneously. Currently, I am forced to spend lots of admin time daily checking and re-arranging people that have "double-booked". If they have double-booked, we cannot reliably say how many people were in that specific...

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Thank you very much for taking the time to share your feedback, Callum. We have shared this with our product development team.

This software is very easy to use for both administrator (my primary use) and end user. Setting up new users and training take little to no time.

Users are unable to edit their bookings after-the-fact, which is difficult when this is being used for billing (I am doing it all myself). The only way for users to edit past bookings is if they get admin status, which would make it much more difficult for them to use (would see everything vs. just the instruments they can use) and take away the point of the software.

Thanks for your feedback, Jackie! We are already looking at developing a feature that tracks real-time usage, so if a user is finished with the equipment before the pre-scheduled booking time, the system will automatically update the booking information to reflect this correctly. Based on your comments, we believe this feature would address your issue.

Clustermarket is extremely easy to set up and both essential & helpful in managing labs with a high volume of team members. It makes scheduling a breeze!

The methodology of scheduling and making edits to the reservations can be a bit rigid at first, but the learning curve is relatively low. Once you get the hang of it, its smooth sailing.

Thank you for sharing your feedback, Brandon!