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Clustermarket Pricing, Features, Reviews and Alternatives
Clustermarket FAQs
Clustermarket has the following pricing plans:
Starting from: $150.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Clustermarket?
Clustermarket has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Clustermarket support?
Clustermarket supports the following languages:
English
Q. Does Clustermarket offer an API?
Yes, Clustermarket has an API available for use.
Q. What other apps does Clustermarket integrate with?
Clustermarket integrates with the following applications:
Benchling, Microsoft Outlook, eLabJournal
Q. What level of support does Clustermarket offer?
Clustermarket offers the following support options:
Chat, FAQs/Forum, Email/Help Desk, Knowledge Base
Clustermarket product overview
What is Clustermarket?
Clustermarket is an online platform for laboratories needing to complete more research. It brings lab management into the digital age by providing researchers with tools for instrument and user management, reporting and analysis, communication, and much more—from any location, all in one place.
Typical customers
Platforms supported
Support options
Training options
Not sure about Clustermarket? Compare it with a popular alternative
Starting from
150
Per year
Flat Rate
Starting from
No pricing info
Clustermarket pricing information
Value for money
4.4
/5
184
Starting from
150
Per year
Flat Rate
Pricing options
Value for money contenders
Clustermarket features
Functionality
4.3
/5
184
Total features
20
1 categories
Most valued features by users
Functionality contenders
Clustermarket users reviews
Overall Rating
4.4
/5
184
Positive reviews
92
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.04/10
99
70
13
0
2
Overall rating contenders
Dr. Rudra M.
Electrical/Electronic Manufacturing, 501-1,000 employees
Used daily for 1-2 years
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Easy access to registered labs and upcoming bookings
Selecting the hours of booking is sometimes not possible from the home screen.
Thank you for your feedback Dr. Rudra!
Adolfo Q.
Higher Education, 10,001+ employees
Used daily for less than 6 months
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We had many issues with our previous booking system. Difficult to use, not easy for people with little experience working with spreadsheets and confusing most of the times. Our department has been using Bookkit for a month and, so far, all the users are really happy with it. It is a clear step forward that is helping everyone using our facility.
The most important feature is how easy it is to use, not only as a researcher/user, but also as an administrator. The software is clean, clear and allows you to create a booking system that will be of help for anyone using it.
There is nothing specially wrong. I was trying to personalize the web to use the colours of the department and that is something that you (probably) cannot change. It is a minor (minuscule) issue.
Thanks for the positive feedback Adolfo! It's great to hear our system is working well for you.
Giulia D.
Research, 10,001+ employees
Used daily for 6-12 months
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It works and is intuitive enough, allows to see what other users have booked.
Can't book multiple slots at once so have to click over and over again on things to make multiple bookings for the next week. Can't change the fact that I get an email for every single one of those bookings, which is annoying and not needed. Can't change the booking retroactively, for example if I forgot to cancel one and wish to change it one minute after the booking has "started" it cannot be done. The website doesn't work at all on mobile phones, it's impossible to make or change bookings from there.
Hi Giulia, Thanks for your valuable feedback. To help you with each one of your points, please see below: - Multiple slots: we have just made recurring bookings available to all users which allow you to book more than one slot in one go. You only need to ask your lab admin to enable this option for you - Email notifications: you can turn these off on the top right corner, clicking on your...
Andrew M.
Research, 5,001-10,000 employees
Used daily for 6-12 months
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Very happy with the software and the support from the Clustermarket team. We have managed to solve all sorts of booking problems thrown up by the pandemic with minimal fuss and our users are very happy with the way it all works.
This booking system comes as part of the Clustermarket app and allows other customers to find services and equipment at participating organisations. A quote can be obtained for the service and the customer also pays Clustermarket a fee for facilitating the deal. This allows educational and research establishments like our NMR Facility use the app free of charge. We have found Bookkit to be very easy...
The worst thing about the software is probably the notifications that the software gives the administrator. As we have so many bookings each day the notifications soon built up to a level that caused the server to timeout when trying to display or mark them as read. It would be nice if we could switch the notifications off in the software whilst retaining them via email as a record of the bookings. I am also hoping that equipment will soon be able to be removed from the app if it is now redundant or not required to be bookable by the lab administrator so that the dashboard can be made less cluttered with equipment that no longer exists!
Hi Andrew - thank you very much for your honest feedback! Our development team have fixed the issues with notifications and they should now be deleted automatically after 4 to 7 weeks depending on the read status. We are also working on removing the equipment and will update you as soon as this is possible!
Jesus Maria C.
Research, 1,001-5,000 employees
Used daily for less than 6 months
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We loved how easy was to implement it and we have started to explore other possiblities (external service, costings).
We had to implement the whole booking system for the research institute under the new covid 19 measures. It took us less than a day to place all infrastructure and all users. We run a transition period from the previous system (excel sheets) to the new and in one week we were all using it.
I don't have a the moment anything that I don't like yet. Maybe confirmation of bookings could be done on multiple events at once, but it is something very minor.
Hi Jesus, thanks a lot for the positive feedback. It's great to hear you enjoy using our system and are happy with the customer support!
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