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Clustermarket Pricing, Features, Reviews and Alternatives
Clustermarket FAQs
Clustermarket product overview
What is Clustermarket?
Clustermarket is an online platform for laboratories needing to complete more research. It brings lab management into the digital age by providing researchers with tools for instrument and user management, reporting and analysis, communication, and much more—from any location, all in one place.
Typical customers
Platforms supported
Support options
Training options
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Clustermarket
Starting from
240
/user
Per year
Starting from
No pricing info
Clustermarket pricing information
Value for money
4.4
/5
184
Starting from
240
/user
Per year
Pricing options
Value for money contenders
Clustermarket features
Functionality
4.3
/5
184
Total features
17
1 categories
Most valued features by users
Functionality contenders
Clustermarket users reviews
Overall Rating
4.4
/5
184
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.04/10
99
70
13
0
2
Overall rating contenders
Rita S.
Research, 201-500 employees
Used daily for less than 6 months
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-The software is definitely more user-friendly compared to the previous one we were using here at KCL. - It allowed the combination of all the softwares that were being used here and became the only platform we are using at the moment in the building - saving time for all of us researchers. - It also allows the notification via Bookkit of any problems present in the equipment we use, which is very...
- I would definitely appreciate if I could do several bookings in the same equipment at the same time - I mean, without the need to do it every time and click on the "confirm booking" button seven times for the same equipment in the same week. It would save time - and we, researchers, truly appreciate that. - Sometimes, some bugs appear (like double bookings from the same person in the same slot in...
Thank you very much for the review, Rita! We truly appreciate your feedback and will give our very best to continue improving Bookkit and help scientists like you in the lab.
Andrew M.
Research, 5,001-10,000 employees
Used daily for 6-12 months
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Very happy with the software and the support from the Clustermarket team. We have managed to solve all sorts of booking problems thrown up by the pandemic with minimal fuss and our users are very happy with the way it all works.
This booking system comes as part of the Clustermarket app and allows other customers to find services and equipment at participating organisations. A quote can be obtained for the service and the customer also pays Clustermarket a fee for facilitating the deal. This allows educational and research establishments like our NMR Facility use the app free of charge. We have found Bookkit to be very easy...
The worst thing about the software is probably the notifications that the software gives the administrator. As we have so many bookings each day the notifications soon built up to a level that caused the server to timeout when trying to display or mark them as read. It would be nice if we could switch the notifications off in the software whilst retaining them via email as a record of the bookings. I am also hoping that equipment will soon be able to be removed from the app if it is now redundant or not required to be bookable by the lab administrator so that the dashboard can be made less cluttered with equipment that no longer exists!
Hi Andrew - thank you very much for your honest feedback! Our development team have fixed the issues with notifications and they should now be deleted automatically after 4 to 7 weeks depending on the read status. We are also working on removing the equipment and will update you as soon as this is possible!
Charlotte W.
Hospital & Health Care, 1,001-5,000 employees
Used daily for 6-12 months
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We have adopted this system within our laboratory for booking in-house equipment.
Easy to load all equipment and see who is on it at a given time. No problems with multiple users
The page does not change to the correct day automatically making it sometimes difficult to navigate. Initially was quite challenging to use but once you get used to the software, this becomes easier.
Many thanks for your feedback, Charlotte! We are updating the system, whereby you will land on the current date - hope this helps improve your experience.
Induction B.
Higher Education, 201-500 employees
Used daily for 1-2 years
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Excellent and easy-to-use laboratory equipment management tool for managing the equipment booking, maintenance and usage monitoring and recharging.
The software was very easy to set up, the technical support was excellent to get it working. The users find it intuitive and easy to use. Most of the features such as the booking calendar, maintenance announcements, reporting, equipment or user set-up are well designed. I am very keen to use QR codes.
I have the same equipment listed several times in different Groups. I cannot add to one user two Groups with the same equipment listed in these Groups.
Unfortunately, users are not able to have multiple points of access to equipment as there may be conflicting booking rules. For example, in group A all bookings need to be approved, whereas in Group B no bookings require prior approval. If a user was in both groups, it would cause a conflict as there would be no way of knowing which rule to follow. Nevertheless, we greatly appreciate the feedback and have shared it with the product team for their consideration.
Alexandra K.
Higher Education, 5,001-10,000 employees
Used daily for 6-12 months
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I actually like using it (as a user, not admin or anything else) both on my computer as well as on my phone. All our meeting rooms for example are also listed, and it only takes a few seconds to check where room would be available for a short zoom-meeting or something like that.
I really like how easy it is to book - just choose the room/machine you want, click on a time and drag the box down - done. It also offers the option to only request a booking, which then needs to be confirmed by the head of the lab. I am only a simple user, but for me it is really helpful to check which spaces/machines are available when, and that I can book them when it fits me to make sure I can do my work in the best possible way, without being in the way of someone else or someone else interfering with my work.
The only problem I found so far is that it is not possible to book a room for example simultaneously - e.g. we have two microscopes in one room, and since they are not separated in the descriptions, only one person can book the room for a certain time. This is a small inconvenience however, since the comment-filed helps with that.
Thank you for your feedback! Please feel free to reach out to our team who will be happy to assist you in solving any issues you're experiencing.
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