Compulink vs AdvancedMD EHR

RevolutionEHR

Eyefinity Encompass

Liquid EHR

RevolutionEHR is a comprehensive cloud-based Electronic Health Record (EHR), Personal Health Record and practice management software solution for optometrists

Eyefinity Encompass optometric software is an all-in-one platform that provides the functionality every practice needs: Practice Management, Electronic Health Records, Patient Engagement, and Analytics.

Liquid EHR is an optometry software which combines electronic health records (EHR), a practice management system, and a patient communication system

manager

The response time of the support team is not great.

Senior Business Systems Analyst

Our favorite part about using Compulink is the outstanding level of support from every level of the company.

Optometrist

Customer support is always there for you every step of the way and regularly check in with you to make sure your transition is as seamless as possible.

Compulink Healthcare Solutions provides an integrated platform combining electronic health records, practice management, revenue cycle management, and patient engagement tools for specialty practices. It offers specialty-specific workflows for fields like ophthalmology, optometry, dermatology, gastroenterology, and behavioral health. Features include automated billing, appointment scheduling, patient messaging, and analytics.

Activity Dashboard

Analytics

Appointment Management

Appointment Scheduling

Billing & Invoicing

Charting

Claims Management

Claims Scrubbing

Clinic Interoperability

Coding Assistance

Communication Management

Compliance Tracking

Customizable Reports

Decision Support

Electronic Signature

EMR/EHR

E-Prescribing

For Dermatologists

For Medical Purposes

For Mental/Behavioral Health

For Ophthalmologists

For Optometrists

For Orthopedics

For Pain Management

For Physical Therapy

For Podiatrists

For Primary Care

For Urologists

Handwriting Recognition

HIPAA Compliant

Initial Assessments

Insurance Eligibility Verification

Inventory Management

Lab Integration

Meaningful Use Certified

Medical Billing

Medication Management

ONC-ATCB Certified

Onsite Registration

Order Entry

Patient Communications

Patient Engagement

Patient Intake

Patient Management

Patient Portal

Patient Records Management

Patient Scheduling

Payment Processing

Physician Management

Physician Scheduling

Practice Management

Progress Notes

Reminders

Remote Treatment Planning

Scheduled/Automated Reports

Scheduling

Self Check-In/Check-Out

Self Service Portal

Templates

Therapy Notes

Touch Screen

Treatment Planning

Video Conferencing

Voice Recognition

Most reviewers indicate Compulink Healthcare Solutions offers good value for money due to affordable, flexible pricing and comprehensive features. Some users say the initial investment and maintenance fees are high, and a few report feeling locked in financially.

Value for money

By industry, Compulink Healthcare Solutions reviewers are most commonly professionals in medical practice (59%). The most frequent use case cited by reviewers is optometry (57%).

Compulink

Linux

Web-based

Windows

ModMed

DrChrono

MaximEyes

NextGen Office

Practice Fusion

eClinicalWorks

Tebra

Nextech EHR & PM

AdvancedMD EHR

Basic

Recurring glitches and errors

Director of Operations

89% of reviewers feel negative about Compulink’s bugs and issues. Users frequently report encountering glitches, error messages, and interface inconsistencies that disrupt workflow. Reviewers say these problems can be frustrating, especially when fixes are slow or updates introduce new errors. They indicate that technical difficulties sometimes impact essential tasks, and multiple users mention that recurring bugs have persisted despite requests for resolution. Many feel that the complexity of the system contributes to the frequency of issues, and some express dissatisfaction with the time taken to address and resolve these problems.

Problematic and disruptive updates

69% of reviewers feel negative about Compulink’s update process. Users indicate that frequent updates often introduce new bugs or break existing features, causing frustration and workflow interruptions. Reviewers say updates can be time-consuming to implement and sometimes require relearning system functions. They mention that support for post-update issues is not always effective, and some users feel that updates are more detrimental than beneficial. Many express reluctance to install new releases due to the risk of encountering additional problems, and they find the update cycle disruptive to daily operations.

Cumbersome patient management tasks

owner

There are still repeatable inputs that I have to use on every patient that will not auto populate.

Practice Administrator

Patient portal is extremely frustrating for both patient and staff use.

39% of reviewers feel negative about Compulink’s patient management. Users report that certain workflows, such as patient communication, statement generation, and scheduling, are confusing or inefficient. Reviewers mention limitations with the patient portal, lack of user-friendly features for both staff and patients, and difficulties with automating repetitive tasks. Some users say the system is not well-tailored for specific practice types, such as mental health, and that integrations for patient communication can be challenging. They also note that some aspects require excessive manual input, making daily management more cumbersome.

Adaptable practice management tools

owner/optometrist

This makes it highly adaptable to many modes of practice.  

96% of reviewers feel positive about Compulink’s practice management capabilities. Users indicate the system is robust and adaptable, supporting both small and large practices through periods of growth and operational changes. Reviewers appreciate that the software consolidates essential functions, making daily management easier and more efficient. They say ongoing improvements and updates have made the platform easier to use over time, and many find the learning curve manageable. Users feel the system’s flexibility allows it to fit a variety of practice types, and they value the continuous development aimed at enhancing usability and functionality.

Streamlined electronic recordkeeping

TMS Therapist

Features such as scanning paperwork in easily, convenience of searching for patients by name or account number, and auto-fill with patient/clinic information when printing are all great.

85% of reviewers feel positive about Compulink’s electronic medical records. Users report that the system simplifies documentation, enables quick and detailed patient record review, and makes organizing information straightforward. Reviewers appreciate features like easy scanning, customizable screens, and efficient search functions, which save time and enhance accuracy. They value the ability to keep all patient data in one accessible location and mention that the transition to electronic records was smooth. Many users feel the EMR tools help them meet regulatory requirements and improve overall record management.

Efficient staff onboarding and support

their support staff and training staff is very well informed and very easily accessible to help whenever there is a problem.

86% of reviewers feel positive about Compulink’s staff management aspects. Users say the software is user-friendly and easy for new employees to learn, often requiring minimal training. Reviewers appreciate the knowledgeable and responsive support staff, who assist with onboarding and troubleshooting. They indicate that the system helps reduce paperwork and improves office organization, contributing to better workflow for both staff and patients. Many users mention that ongoing support and training resources are readily available, and they value the stability and professionalism of the Compulink team.

Comprehensive and flexible features

Provider / Ophthalmology - Retina / Vitreous

There are also multiple other resources I can choose to incorporate and use that is available as options to add to the software's capabilities (e.g., RCM) as my practice grows.  

86% of reviewers feel positive about Compulink’s features. Users appreciate the wide range of capabilities, including specialized modules, tracking tools, and customizable options that support evolving business needs. Reviewers mention the software’s flexibility and the ability to add resources as practices grow. They value frequent feature enhancements and the inclusion of both practice management and EHR functionalities in one system. Many users highlight the ease of accessing and utilizing various features, and they find the system’s organization and data management particularly helpful for streamlining workflows.

Optician

There are so many unused features that I am unable to delete.

It is really slow and the data network itself feels ancient.

The program was not user friendly for the optical or medical staff.

optometrist, owner

There were a LOT of learning curves with this system - i.e. we had to purchase a very specific scanner that integrated properly, finding out that their Intake Form was not mobile compatible, how the patient's ledger populates, what data is able to transfer from one exam to the next (most items do, but not things like the patient's occupation, hobbies, PCP, etc.).   As doctors- we didn't find the EHR/Exam forms to be very intuitive or as user friendly as we were hoping.  

President and owner

Sending history and demographics to patient before the exam;  authroization through compulink; integration of equipment; integration of contact lens evaluation, ordering and sales; ability to customize; logic in presentation of their tabs

Owner / Doctor of Optometry

Limited customization of reports without extra paid features, no customization of exam layouts without extra-cost version of software, some convoluted and non-intuitive procedures, minimal search/sort ability in lists, lack of efficient system table additions

RN Administrator

Budget friendly with straight-forward invoicing and stable pricing over the years, even in the face of the pandemic and subsequent inflation.

For every question you may have, there are Help resources, and for everything that isn't covered in the thorough documentation, knowledgeable and patient staff are a phone call away to address your issues.

One, I know who to turn to when I need assistance and two, a low turnover rate within their company speaks volumes!

The only issues coming to mind were around the trouble our practice had with hosting the Compulink server ourselves- since moving to their Cloud Hosted, AWS solution, we have had so few problems(that were addressed in such a timely fashion) that it is hardly worth mentioning!

We currently started a Dry Eye and Aesthetics in our office and it would be amazing if we had one central location that all documentation could be done in.  

It is nice how many reports can be run in Compulink - almost any list of data/information you'd want to compile, Compulink is able to.  

Director of Strategic Development

Merging web registration, appt scheduling, patient portal somehow together.  

Owner 

I am still a little confused about remittance posting and setting up payors but Compulink support has continued to be very helpful.

Scanning in documents is easy once you have the right/compatible scanner- and they're easy to view and find from the patient's demographics page.

The fact that it incorporates almost all EMR/practice management needs in one package

Certain aspects of the software sometimes glitch which require reaching out to Customer Support.

Ability to import or use excel sheets with compulink

Optical Director

It has extensive catalogs for items I use, or plan to use.

Manager of Optical Operations

I can't say the inventory portion is hard to use or is bad, but it be made to be a bit more user friendly to help save time.

Compulink has been wonderful with the start up process, the integration process, and the implementation process.

I love how easy Compulink is to navagate around in.  

Having our billing done through Compulink directly has been convenient.  

Optometric Physician

Remittance Posting and Patient Web Registration  helps save staff time time allowing them to do other procedures.

Provider

There have been some glitches but the support team has been quick to resolve them.  

I did feel very rushed with the EDI and billing training aspect.

The records then would be much easier to access as they would all be in one location.

Business Manager / Optician

The EHR system is single page based with multiple testing tabs and options.   

Director, Information Technology

This software has the ability to replace all others.

Office Manager

However, we do have some issues with people not filling out their Web Registration, which delays our workflow.

office manager

I like that it is easy to use, it's also easy to adjust items that you want to personalize

The ability to customize for a mobile optometry company - The staff was able to think outside the normal practice setting and adjust the software to fit our mobile needs.

Therapist/Owner/Clinical Director

Streamlined functionality includes verification of benefits, treatment planning, integrated billing and remittance posting,  multiple locations, group scheduling option, client web registration, a clinician training portal, and so much more - too much to list.  

I would say that Compulink University, it is very hard to find things that you are looking for.

The support is fantastic and there is absolutely service after the sale.

Initial setup needs to be extremely thorough and can be confusing, especially in the lens packages and inventory modules.

The ability to customize tabs, their web registration (patients complete online a form -before they come to office- with all their medical history, family history, medications they are taking along with allergies and medical insurance); once the patient arrives at the office, with just 3 clicks of the mouse, all this information is downloaded into their record (no paperwork to fill out at the office).

Physician

This is the most versatile and comprehensive system that I have used.

Medical Director

I was able to easily and effectively implement DICOM MWL to manage my patient workflow with in-office  X-ray and cloud PACS.

Owner

We have been able to grow as an agency while using the software and now utilize their billing department to assist with submitting and allocating our insurance claims.

Business Process Manager

Due to the number of customizations, it does not run as consistently as we would prefer.

Practice Manager

I haven't found anything that I didn't like about the software - wish I could be logged in multiple times as I have dual roles sometimes

President

Overall Compulink has provided my practice with management of all aspects of the practice from EHR to eyeglass and contact lenses ordering, to electronic billing.  

Electronic Medical Records

Web Registration

Features

Customer Support

Contact Lens Management

Billing

Navigation

Among reviewers who comment on Compulink Healthcare Solutions' navigation, 43% feel negative. Users say the exam screens offer time-saving features, logical layouts, and customization options. However, they report cumbersome navigation, excessive tabs, hidden options, and difficulty inputting information. They also mention limited multitasking and challenges with customizing layouts without extra costs.

Compulink vs AdvancedMD EHR Comparison (2026)

Compulink

AdvancedMD EHR

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives