Connect Patient Software Pricing & Features

Connect Patient

Web-based, mobile-friendly patient portal

4.11/5 (40 reviews)

Connect Patient overview

Connect Patient is a web-based, multifunction patient portal which enables physicians and patients to communicate and engage through any device or browser. As a mobile-friendly application, Connect Patient affords users the flexibility to access features and information on the move through their smartphone. Connect Patient’s features include appointment scheduling, online billing, SMS patient reminders, and more.

Connect Patient allows providers to manage patient history, patient intake forms, and appointment reminders online. Connecting with ChartLogic EMR (electronic medical records) enables physicians to view complete medical histories and records directly within the Connect Patient portal. Appointment reminders can also be delivered to patients automatically via SMS, email or voice recording.

HIPAA-compliant secure messaging enables providers to communicate directly with patients. Features designed for patients include appointment requests, online payments, and Rx refill requests. Connect Patient allows patients to request appointments as well as check balances and pay bills online. Automated payments aim to improve the overall patient experience and satisfaction. Rx refill requests permit patients to view prescriptions, then submit refill requests, which providers can approve online.


Pricing options
Free trial
Value for money


Business size



United States

Supported languages

Connect Patient screenshot: Connect Patient gives practice managers and providers complete control over how they engage with their patients through secure messages and SMS, email or voice note appointment remindersChartLogic Revenue Cycle ManagementConnect Patient screenshot: Patients can review any outstanding balances as well as prescription and appointment requestsConnect Patient screenshot: Patients can submit prescription refill requestsConnect Patient screenshot: Providers can review and approve prescription requestsConnect Patient screenshot: Patients can pay bills securely onlineConnect Patient screenshot: Providers and patients can communicate directly via secure messaging

Connect Patient reviews

Value for money
Ease of use
Customer support
Paulette Chargois

ChartLogic Rocks!

Used daily for 2+ years
Reviewed 2017-09-21
Review Source: Software Advice

We reviewed several softwares both PM and EHR some systems compatible some not with our office culture. Chartlogic married witg Advanced MD have proven to work for us thus far.. Truth be told I am interesred in transistioning to Chartlogic RCM and billing platform.The internal workflow is fluid and conscice... They have an excellent, friendly, hands on and well infomred support team which is an added bonus on all fronts. We started with chartlogic in 2013 switching from a in office server based Medisoft PM and EHR and glad we did.

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Connect Patient

Web-based, mobile-friendly patient portal

Elly Tran

User friendly and adaptable to the clinician's needs for the practice

Used daily for 2+ years
Reviewed 2017-09-21
Review Source: Software Advice

I am interested in the new developments including the ability to use apps and patient portals. I would like to see more integrating of schedules, lab results, and faxes. Looking forward to the future of what Chartlogics may have to offer in this regards. I love how I can create templates with ease and input handouts and easily attach documents into the patient's charts. It's also very organized with the patient's health records divided into appropriate sections (encounter notes,labs, med history, etc.)

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Connect Patient

Web-based, mobile-friendly patient portal

Eli Chen

Reviewed 2013-04-03
Review Source: Software Advice

The previous review was of Chart Logic 7, which I hear is great. Chart Logic 8? Not so much. Constant updates, each buggier than the last. Every time I think I'm settling into a rhythm, I get an email announcing a new update; which means in reality, hold your breath. We're rolling the dice again to see what new bugs pop up. The list of "fixes" with each version begs the question, is this really being product-tested? If so, who's doing the testing? The worst part of it is that Chart Logic 7 is no longer available. If only they had worked out all the kinks before moving to a new version, but that's probably part of the financial model. Bring in as many practices as possible, and once they're inextricably tied into the system, hold them ransom. Monthly fees to host the data on a server. Much better than trying to sell a standalone product that actually works and doesn't need constant updating.

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Connect Patient

Web-based, mobile-friendly patient portal

Diane Tompkins

Reviewed 2013-05-31
Review Source: Software Advice

Our office, the Helena Orthopaedic Clinic, has been using CL as an EMR since May of 2007. We have 4 orthopaedic surgeons, 1 physiatrist and 4 mid-levels. In order to be compliant with national standards, we began looking for an EMR. We wanted to eliminate our transcription department altogether, and thus needed a system with voice activated dictation (ie dragon). We went from paper charts to an EMR in 2007 and have never used or seen another EMR system in place. We are currently on version 7. The implementation was easy, as we had 4 employees of CL onsite for an entire week helping us walk thru the process. This "hands on" approach was what made our transition successful. Four of my staff were required to go to Salt Lake for several days, prior to implementation, to be trained in advance of the various ways in which to use the EMR. These were my key "go-to staff" once the system was implemented and following departure of the CL implementation staff. Our implementation of the product was an easy transition and the product has been very user friendly. CL has always supplied us with good customer service, but my IT guy has especially liked the fact they've started the "live-chat online" which makes his life much easier. When it came time to attest for meaningful use, CL was able to walk us thru the process without any problems. For the last two years all my provlders were able to receive 100% of the recommended compensation from the government after meeting the Meaningful Use requirements. This CL EMR has saved us time, streamlined our office, helped us eliminate physical charts, provided us with a way in which our office can render better and quicker customer service, and has afforded us the ability to be meaningful use compliant within the time-frames required. We would highly recommend this product to other offices looking for an EMR.

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Connect Patient

Web-based, mobile-friendly patient portal

Merideth Steely

Bad to worse

Used daily for 2+ years
Reviewed 2018-07-05
Review Source: Capterra

Like I said initially they were helpful in setting up and sent someone to train onsite for 3 daysIt does save to the cloud so no storage needed on site. During the sale they were very helpful and come to our site for training.

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Connect Patient

Web-based, mobile-friendly patient portal

Connect Patient pricing

Pricing options
Free trial

Contact ChartLogic directly for detailed pricing information.

Pricing Comparison

How does Connect Patient compare with other Healthcare & Pharmaceuticals apps?

Subscription plan?

Connect Patient

100% of apps offer a
subscription plan

Free trial?

Connect Patient

58% of apps have a
free trial

Freemium plan?

Connect Patient

9% of apps have a
freemium plan

Pricing Comparison

Healthcare & Pharmaceuticals app prices shown are $/month

Please note: For comparison purposes the price for Connect Patient has been scaled monthly. Actual price is $/per year

Connect Patient Pricing Reviews

  • It does save to the cloud so no storage needed on site. During the sale they were very helpful and come to our site for training.
  • THese have to be fake glowing reviews. We have had nothing but trouble, failed roll outs, bad customer service from the start. To expensive to start over. Please consider other products
recommended this to a friend or a colleague

Connect Patient features

Activity Dashboard
Appointment Management
Automated Scheduling
Automatic Reminders
Billing & Invoicing
Calendar Management
HIPAA Compliance
Health Insurance
Records Management

Automatic Notifications (46 other apps)
Charting (64 other apps)
Claims Management (62 other apps)
Client Portal (65 other apps)
Compliance Management (48 other apps)
Customizable Reporting (44 other apps)
Customizable Templates (46 other apps)
Document Storage (47 other apps)
Electronic Signature Capture (44 other apps)
Task Scheduling (42 other apps)
Workflow Management (48 other apps)

Competitor Feature Comparison

Videos and tutorials

Additional information for Connect Patient

Key features of Connect Patient

  • E-prescribing
  • Multi-physician
  • Lab results
  • Care summaries
  • Appointment management
  • Appointment scheduling
  • Patient billing
  • EMR / EHR
  • Multi-office
  • HIPAA compliance
  • Insurance eligibility verification
  • Patient portal
  • Patient registration
  • Intake forms management
  • Communication management
  • Secure messaging
  • Automatic reminders
  • Email reminders
  • SMS reminders
  • Approval process control
  • Patient notes
  • Calendar management
  • Rx refill requests
  • Patient history
  • Authorized agent creation
  • Appointment requests
  • Automated payments
  • Inbox management
  • File filter
  • Dashboard
  • Document management


Patients have the flexibility to access information on the move from their smartphone through Connect Patient's mobile-optimized patient portal.

Connect Patient facilitates appointment requests and reminders, enabling patients to request appointments and providers to send automated appointment reminders via SMS, email or voice recordings.

Online billing and automated payment technology allows patients to pay bills securely via the patient portal.

Providers and patients can communicate directly through HIPAA-compliant secure messaging.

Connect Patient centralizes patient history and patient intake forms, giving providers quick access to patient medical history information.