CounSol.com vs Zoobook EHR

SimplePractice

TheraNest

TherapyNotes, LLC

Kipu

BestNotes

ICANotes

Compare CounSol.com and Zoobook EHR based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

TheraNest is a practice management and therapy notes tool that allows users to keep track of health records and manage payment processing

CounSol.com is an online practice management solution for counselors, with secure messaging, two-way live video, appointment scheduling & reminders, and more

Activity Dashboard

Activity Tracking

Appointment Management

Appointment Scheduling

Billing & Invoicing

Calendar Management

Charting

Claims Management

Client Management

Client Portal

Compliance Tracking

Confirmations/Reminders

Credit Card Processing

Customizable Forms

Customizable Templates

Document Management

E-Prescribing

Electronic Payments

Electronic Signature

Email Reminders

Employee Management

EMR/EHR

For Group Therapy

For Mental/Behavioral Health

Forms Management

HIPAA Compliant

Initial Assessments

Invoice Management

Medical Billing

Multi-Location

Multi-Provider Practice

Notes Management

Patient Portal

Payment Processing

Practice Management

Progress Notes

Progress Tracking

Real-Time Reporting

Reminders

Reporting & Statistics

Role-Based Permissions

Scheduling

Secure Messaging

Session Notes

Template Management

Therapy Notes

Treatment Planning

Workflow Management

CounSol.com

Web-based

Windows

Psychotherapist

My experience over the years has been excellent. I also used them to store my records when I was temporarily retired and they were great.

Licensed Professional Counselor

Some of my clients have complained they have filled out applications only for it not to go through. They receive error messages.

Licensed Mental Health Counselor

I love that it is user friendly, has the ability for billing built in, is cost effective, and customer service is amazing.

Therapist

I love how helpful and user friendly it is. Its super easy to set up clients, schedule clients and manage billing.

LPC-MHSP, CCTP

SENSITIVE CONTENT] assisted in transfer of data and help setting up initial forms and guidance and support since. Overall I have had an amazing experience and enjoy working with the software.

President 

I recommend it to all my colleagues. The benefit is that if you have a question on the weekends, a friend can help you out.

LCSW

It has pretty robust features for an EHR software, which I really appreciate. I love the features of being able to write notes to your clients after sessions and my clients seem to like it, as well.

Owner

Any snags that I have ran into was quickly resolved by their wonderful customer service. Great client portal and easy to use.

Marriage and Family Therapist

Overall I have had a great experience with Counsol, their customer service is AMAZING and it is very user friendly.

If I need any help they are quick to respond, and patient and kind. It's amazing to have communication, billing, scheduling, notes, EVERYTHING under one HIPAA compliant resource.

Owner/Director

Most of my clients are technologically savvy and can schedule themselves. I also appreciate that I have a very knowledgeable, helpful, accessible, dedicated account manager.

Given the affordability and quality of customer care, I strongly endorse this program.

therapist

I have used CounSol for just over 7 years and have recommended several others. I am continuing to recommend it to other therapists who need a platform for their practice.

President

It is very difficult to make appointments. There is no way to edit an appointment after it has been made either... it has to be canceled.

Easy to use, great customer service, great price.

Licensed Professional Counselor/Supervisor/Owner

Not everyone has Google Chrome browser, so for some clients it is inconvenient to have to switch to Chrome on their device to access the video session on the portal.

AMFT

There is no way to delete appointments without it looking like it is cancelled, even if a mistake was made when making an appointment.

You can do everything, from clients filling out intake forms, scheduling, appt. Reminders, video sessions, and it integrates with the billing invoices for easy submission.

CounSol.com screenshot

Freelancers

Small Business

With an intuitive, chart-centric workflow, ICANotes is the only fully configured EMR software for behavioral health, therapy, psychiatry, and addiction treatment. Our robust behavioral health content engine and customizable menu-driven templates reduce the time you spend documenting patient care

Kipu empowers multi-provider and enterprise facilities specializing in SUD and behavioral health to operate efficiently with a comprehensive cloud-based platform that includes EMR, CRM, and RCM solutions.

BestNotes is a cloud based electronic health record management solution for the behavioral health and substance abuse industry. Features include: scheduling, patient portal, audit-compliant documentation, medication administration, outcome tracking, e prescribing, lab tracking, and reporting

Zoobook offers cloud EHR and practice management software for mental health facilities, behavioral health facilities, psychiatry practices, addiction treatment centers, solo practitioners

Claims Scrubbing

Clinic Interoperability

Coding Assistance

Decision Support

Insurance Eligibility Verification

Meaningful Use Certified

ONC-ATCB Certified

Order Entry

Patient Records Management

Telemedicine

Zoobook EHR

I am very pleased with the excellent client/customer support. Zoobook is a robust EMR an is a wonderful value for the cost.

Co-Occurring Clinical Supervisor

Working with [sensitive content hidden. Has been a pleasure; he is qualified, intelligent, and an excellent support member.

It was great, especially when they implemented the recurring meeting process and the follow-up to ensure everything is okay. They always ask if you have suggestions to improve their system.

The current experience has been positive, especially after addressing numerous complaints and resolving issues. I hope the system continues to function this effectively.

Mental Health Administrator

What I like most about Zoobooks is the great customer service. The program is easy to use.

Director of Client Services

We have been able to take advantage of many of the aspects already on the platform and expand them for our use. Support is quick and responsive to our needs.

Intake Coordinator

Their support team is fantastic. I have never emailed them without receiving a very fast reply, and they do exactly what I want.

Business Director

I can say I love this system after receiving full training. I also tell my staff that if they have an issue, they should get back to the Support Team, who will help and train them if needed.

Peer Supervisor

I appreciate the entire system; it offers many features and is easy to use. They have done a really good job.

Mental Health Case Manager

Overall experience was great and would definitely recommend.

Director

The team was ineffective until he came on board.

I consider this to be one of the best investments I have ever made.

Executive Director

Working on the module management that is no longer an option for me.

QA coordinator

Is difficult to navigate, reports are no clear, and some time is a slow process.

Medical Director

It is less complex and hence sometimes hard to document complex clinical cases.

Counselor Intern 

This software is user-friendly​, easy to maneuver and simple.

Clinical Director

Easy to use, create and navigate, and its integrated.

QA/QI Training Director

Solved integrated more employee expirations dates to alert us to maintain consistent credentialed documents.

CounSol.com vs Zoobook EHR Comparison (2026)

CounSol.com

Zoobook EHR

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives