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Dentrix Ascend vs Adit Comparison (2026)

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Dentrix Ascend

Adit

Overview

Cloud-based dental practice management software that combines AI-powered clinical tools, patient engagement, revenue cycle management,

Adit is an AI-powered practice management software platform designed for dental, optometry, chiropractic, and orthodontic practices. The platform centralizes communication tools including voice, texting, email, internal chat, and eFax, while streamlining operations through digital forms, online scheduling, automated reminders, and insurance verifications. It features AI Call Intelligence that analyzes calls to recover missed bookings and an AI Front Desk agent that handles after-hours calls.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

399

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.1

235

107

Value for money

Ease of use

Features

Customer support

67%

would recommend this app

4.7

303

258

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

Pros

“This software has everything my practice needs - it's the only thing we use, and it incorporates digital radiographs as well. ”

Suzanne C.

Dentist

“What truly stands out is their pleasant and responsive support team. Whenever we have questions or run into challenges, they provide clear solutions in a timely manner, making it easy to keep our workflow moving without unnecessary delays.”

Wesley G.

CEO

“Very good - I appreciate all the components of this software including note templates which can be customized. ”

Suzanne C.

Dentist

Pros

“Patients love the convenience of online scheduling, text communication, and easy payment options, while our staff spends less time on administrative tasks and more time focusing on patient care.”

Jennifer H.

Front desk

“From automated reminders and online forms to phone services and call tracking, every feature has helped our office save time and stay organized.”

Cynthia T.

Office manager

“Having phone calls, texting, online scheduling, patient forms, reviews, payments, and analytics all in one platform has significantly improved our efficiency and reduced the need for multiple software subscriptions.”

Anthony K.

Assistant Manager

Cons

“We could not get all the info to convert into ONE. ”

susan f.

OWNER

“That extra price adds insult to injury.”

Wesley G.

CEO

“Awful Would not admit any issues and would not refund my money ”

susan f.

OWNER

Cons

“The icons are not labeled which makes it difficult for some of the staff to navigate if they are not familiar with where things are located in Adit.”

Deb B.

Office Administrator

“We signed up in May 2025 and ended up canceling by October 2025 after submitting more than 30 support tickets. Despite countless calls and follow-ups, the same issues kept reoccurring, and support was slow to respond or failed to resolve anything long-term.”

Kelly S.

Manager

“Customer support response times were inconsistent, and resolving technical issues sometimes took longer than expected.”

Peyman F.

Owner