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Doxy.me vs SecureVideo Comparison (2026)

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Doxy.me

SecureVideo

Overview

Doxy.me is a browser-based telehealth platform for secure video visits, automated clinical notes, screen sharing, group calls, and clinic management, and more. The platform supports HIPAA-compliant care with a BAA included. Patients join by link without downloads or an account.

The platform offers a telemedicine solution that assists healthcare companies manage patient worksheets, file sharing, appointments and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

1.2K

847

307

Value for money

Ease of use

Features

Customer support

93%

would recommend this app

4.8

Value for money

Ease of use

Features

Customer support

77%

would recommend this app

Pros

“I'm able to create a stable link for patient use, preview my camera/mic/sound, see when patients log in for session, and start session, all from one screen.”

Shea G.

Counselor

“Free version - allows me to continue to work with the most vulnerable of people, knowing it's secure, HIPAA compliant (although not a thing in the UK, it speaks to the security) and has been more reliable than the paid version of another well-known platform.”

Rosalyn Y.

Psychotherapist

“Having the same four word link each time and being able to get multiple clients on at the same time even if they need to be separate geographically.”

RACHELLE G.

Rachelle Goldberg, LMFT

Pros

“Seemless transition from in-person to virtual sessions when Covid started, reassuring security and hipaa features.”

Cressida F.

Psychologist

“I've had a working relationship with them since 2018 and since then they've always had outstanding customer service, have implemented several of the ideas we've presented to them, and are consistently working on improving their product.”

Maggie C.

IT Consultant

“Secure Video is uber-secure/encrypted, easy to use/user friendly, reasonably prices, especially at the unlimited use rate, and the support, which I rarely use, is super fast, responsive and thorough.”

Chris H.

Therapist

Cons

“The one thing I don’t like is there’s no way of setting up anything to block calls from coming through when using this and when a calls comes through it literally knocks the whole appointment down and kicks me out and I have to start all over.”

Heather W.

Owner

“I guess I'll have to get the paid version so I can update the waiting room message, as it's several years outdated & I see NO way to update it with the FREE version???”

KIM Y.

Physician

“The security measures make the connection a little fussy i.e. if your camera has been used on another platform and that software is not closed, Doxy will not allow a video connection. ”

David J.

psychotherapist

Cons

I often lose precious time because I’ve made a small error in my password. If I could click on a “show password”, the problem would be solved easily!

jean r.

clinical social worker. LCSW-C

“Tech support is woefully inadequate. ”

Georgia G.

Clinical Social Worker