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DrChrono vs ChiroTouch Comparison (2026)

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DrChrono

ChiroTouch

Overview

DrChrono is a cloud-based healthcare platform that integrates electronic health records, practice management, and medical billing functionalities. The system offers customizable clinical notes, telehealth capabilities, and specialty-specific templates for medical practices of various sizes. DrChrono provides mobile accessibility through iOS apps, allowing healthcare providers to manage patient care from multiple devices.

ChiroTouch with Rheo, the AI assistant for chiropractic, cuts documentation time by up to 92%. Trusted by 12,500+ practices, it delivers all-in-one EHR tools for scheduling, billing, payments, and patient engagement.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

139

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.9

493

230

133

Value for money

Ease of use

Features

Customer support

58%

would recommend this app

4.1

1.1K

589

276

132

Value for money

Ease of use

Features

Customer support

63%

would recommend this app

Pros

“The only reason we didn't switch to a better platform sooner was because my entire practice and systems were built around the software so switching and training on new software was such a huge undertaking (and they are aware of that and why they raise prices 10-15% each year for their customers).”

Andrew K.

Owner - Clinic Director

“In 2012, as our clinical needs grew, we started using Care360 until 2019-2020, when its parent company, Quest Quanum, started to phase it out.”

Sayed H.

Physician

“Talk to your financial institutions to stop automatic payments to Crchrono.”

Sayed H.

Physician

Pros

“The scheduling, billing, documentation, and patient management features are integrated into a single platform, making it easier to manage patient workflows.”

Karina R.

Chiropractic Assistant

“The platform helps improve efficiency by combining patient management, scheduling, billing, and clinical documentation into one system. While there are occasional challenges with setup and support, the software provides solid functionality and helps streamline practice operations.”

Karina R.

Chiropractic Assistant

“We purchased a practice that had a very old EHR system and all the other softwares that are used do not link with each other so we were utilitizing many different companies and switching to Chirotouch, we get to have access to everything in one place and all the applications talk to one another.”

Arika S.

Office Manager

Cons

“On-Boarding failed to generate simple forms we needed(neither a printable blank superbill encounter ticket, nor a blank clinical template form for pasting a note generated via an external ambient listening software).”

Sayed H.

Physician

“Resort to your legal resources, if Drchrono does not release you from the agreement and/or refund you the money you have paid to Drchrono without being able to use their products.”

Sayed H.

Physician

“They read like internal accounting ledgers rather than clear, patient-friendly statements, forcing staff to manually recreate statements each time a patient requests one.”

Charbel H.

Chiro

Cons

“The office chat feature doesn't alert you or pop up a notification alert. Whenever we send chats in the program, I just wish a little alert or red banner would pop up like it does when someone schedules online, just to be sure I am alerted and aware I've been sent an in office chat.”

Emily S.

Chiropractor Receptionist

“The problem is everything downstream of that: the Analytics section is unreliable and incomplete, support is slow and dismissive, and the requests that matter to billing and operations have gone unanswered for years while cosmetic, doctor-facing tweaks get shipped quickly.”

Samuel M.

Operations and Practice Developer

“The new way to schedule - you cannot split room appointments, there is no Ct SmartFit yet which is a major bummer”

Brittany B.

Owner Chiropractor